The document discusses using "I" messages to resolve conflicts in the classroom. It provides the formula for an "I" message as "I feel ___ when you ___ because ___." "I" messages allow students to express how they feel without blaming others, making conflicts less likely to escalate. While difficult for students, "I" messages can help build a positive classroom community by allowing students to influence their environment and have caring relationships, which aligns with Larrivee's views on classroom management and discipline.