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HFES 2014 Annual Meeting 
Using Cursor Hints to 
Supplement a Less 
Interruptive Desktop 
Notification 
Ya-Hsin Hung 
hung17@purdue.edu 
Mina Ostovari 
mostovar@purdue.edu 
School of Industrial Engineering
2
What is a Notification? 
A mechanism that awares users about new information while 
they are focusing on a primary task such as typing or 
programing (Fabian et al., 2004). 
↘ Without notification we might miss alerts from programs, chats, 
emails… 
3
Research about Notifications 
Utilizing different modalities (Altosaar, Vertegaal, Sohn, & Cheng, 2006, Bhatia & 
McCrickard, 2006, Warnock, McGee-Lennon, & Brewster, 2013). 
Scheduling time of the notifications (Iqbal & Bailey, 2008, Chen, Epps, & Chen, 
2013). 
Using external devices (Mahler, Hermann, & Weber, 2009). 
Giving subtle hints (Zhang, Tu, & Vronay, 2005). 
4
Goal of the research 
Introducing an assistive mechanism to the current notification 
systems that causes less interruption but is still efficient for 
desktop environment. 
Giving a slight hint in the user’s focal area to lead user’s 
attention to the notification. 
5 
ANddo rLmabael l 
Notes 
CCohlaonrg &e LCaobloerl
Hypotheses 
H1 When we apply the assistive mechanism: 
↘ H1A participants perform better in the primary task. 
↘ H1B participants perform better in detecting a notification. 
H2 Participants would feel less demanded after adding our 
mechanism and decrease their cognitive loading in six aspects 
of NASA-TLX. 
6
7
Primary Task 
A Word-finding Game 
8
Secondary Task 
Detecting notifications 
9
4 Groups of Participants 
10 
Experiment Group 1 
(Color) 
Control Group 
(Normal) 
Notes Notes 
Experiment Group 2 
(Label) 
Experiment Group 3 
(Color & Label)
Measurements 
Primary Task: 
↘ Effectiveness (Ratio of correct chosen cards in percentage) 
↘ Error rate (Ratio of wrong chosen cards in percentage) 
Secondary Task: 
↘ Accuracy (Ratio of correct selected icon sent the notification in 
percentage) 
NASA-TLX: 
↘ Mental Demand, Physical Demand, Temporal Demand, Performance, 
Effort, and Frustration 
11
Procedure 
1. Read the announcements and introduction explaining the goal 
of the study. 
2. Signed the consent form and filled a demographic survey. 
3. 3 demos before doing the experiment. 
4. 10 trials of word-finding games. 
5. A post-survey based on NASA-TLX. 
12
13
Results 
Accuracy of the Secondary Task (detecting notification) 
14 
100% 
80% 
60% 
40% 
20% 
0% 
Accuracy (%) 
Normal 
Color 
Label 
Color & Label 
Main effects: 
(F(3,116)= 17.041, p <.001, partial η2= 0.306) 
Change Color: 
(F(1,116)= 12.917, p <.001, partial η2= 0.100) 
Add Label: 
(F(1,116)= 33.555, p <.001, partial η2= 0.224) 
Color & Label: 
(F(1,116)=4.650, p=0.033, partial η2=0.039)
Results 
Effectiveness and Error rate of Primary Task (word-finding game ) 
15 
3.5% 
3.0% 
2.5% 
2.0% 
1.5% 
1.0% 
0.5% 
0.0% 
Error Rate(%) 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Effectiveness(%) 
Normal 
Color 
Label 
Color & Label 
Main effects: (F(3,116)= 1.517, p=0.214, partial η2=0.038) (F(3,116)=1.613, p=0.190, partial η2=0.040)
Results 
NASA-TLX 
16 
7 
6 
5 
4 
3 
2 
1 
0 
Normal Color Label Color & Label 
Mental Demand Physical 
Demand 
Temporal 
Demand 
Performance Effort Frustration 
Subjective Measurement Scale 
NASA-TLX 
Change Color: (F(1,116)= 26.133, p=0.010, partial η2=0.056)
17
Conclusions 
 Changing the color as well as adding label of the cursor 
increases the accuracy of notification awareness. 
However, adding label of the cursor would increase the error 
rate. 
Changing the color of the cursor can decrease the frustration of 
participants. 
Our design is a potential assistive mechanism for notification 
systems in the desktop environment. 
Test more variables in the future. 
18
Reference 
19 
 Altosaar, Mark, Vertegaal, Roel, Sohn, Changuk, & Cheng, Daniel. (2006). AuraOrb: using social 
awareness cues in the design of progressive notification appliances. Paper presented at the 
Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, 
Artefacts and Environments. 
 Bhatia, Saurabh, & McCrickard, Scott. (2006). Listening to your inner voices: investigating means for 
voice notifications. Paper presented at the Proceedings of the SIGCHI Conference on Human Factors 
in Computing Systems. 
 Chen, Siyuan, Epps, Julien, & Chen, Fang. (2013). Automatic and continuous user task analysis via 
eye activity. Paper presented at the Proceedings of the 2013 international conference on Intelligent 
user interfaces. 
 Fabian, Alain, Felton, David, Grant, Melissa, Montabert, Cyril, Pious, Kevin, Rashidi, Nima, . . . 
McCrickard, D. Scott. (2004). Designing the claims reuse library: validating classification methods for 
notification systems. Paper presented at the Proceedings of the 42nd annual Southeast regional 
conference. 
 Iqbal, Shamsi T., & Bailey, Brian P. (2008). Effects of intelligent notification management on users 
and their tasks. Paper presented at the Proceedings of the SIGCHI Conference on Human Factors in 
Computing Systems. 
 Iqbal, Shamsi T., & Bailey, Brian P. (2010). Oasis: A framework for linking notification delivery to the 
perceptual structure of goal-directed tasks. ACM Transactions on Computer-Human Interaction, 17, 
15:11–15:28. 
 Iqbal, Shamsi T., & Horvitz, Eric. (2010). Notifications and awareness: a field study of alert usage and 
preferences. Paper presented at the Proceedings of the 13th International Conference on Human- 
Computer Interaction. Part III: Ubiquitous and Intelligent Interaction. 
 Kim, Sung-Hee, Yun, Hyokun, & Yi, Ji Soo. (2012). How to filter out random clickers in a 
crowdsourcing-based study? Paper presented at the Proceedings of the 2012 BELIV Workshop: 
Beyond Time and Errors - Novel Evaluation Methods for Visualization, Seattle, Washington. 
 Landry, Brian M., Pierce, Jeffrey S., & Isbell, Jr., Charles L. (2004). Supporting routine decision-making 
with a next-generation alarm clock. Personal and Ubiquitous Computing, 8, 154–160. 
 Mahler, Thorsten, Hermann, Marc, & Weber, Michael. (2009). Mobile Interfaces in Tangible 
Mnemonics Interaction. Paper presented at the Proceedings of the 13th International Conference 
on Human-Computer Interaction. Part III: Ubiquitous and Intelligent Interaction. 
 McCrickard, D. Scott, Chewar, C. M., Somervell, Jacob P., & Ndiwalana, Ali. (2003). A model for 
notification systems evaluation-assessing user goals for multitasking activity. ACM Transactions on 
Computer-Human Interaction, 10, 312–338. 
 Shaw, Aaron D., Horton, John J., & Chen, Daniel L. (2011). Designing incentives for inexpert human 
raters. Paper presented at the Proceedings of the ACM 2011 conference on Computer supported 
cooperative work, Hangzhou, China. 
 Tam, Diane, MacLean, Karon E., McGrenere, Joanna, & Kuchenbecker, Katherine J. (2013). The 
design and field observation of a haptic notification system for timing awareness during oral 
presentations. Paper presented at the Proceedings of the SIGCHI Conference on Human Factors in 
Computing Systems. 
 Vastenburg, Martijn H., Keyson, David V., & Ridder, Huib. (2008). Considerate home notification 
systems: a field study of acceptability of notifications in the home. Personal and Ubiquitous 
Computing, 12, 555–566. 
 Warnock, David, McGee-Lennon, Marilyn, & Brewster, Stephen. (2011). The Role of Modality in 
Notification Performance. In Pedro Campos, Nicholas Graham, Joaquim Jorge, Nuno Nunes, Philippe 
Palanque & Marco Winckler (Eds.), Human-Computer Interaction – INTERACT 2011 (pp. 572-588): 
Springer Berlin Heidelberg. 
 Zhang, Leizhong, Tu, Nan, & Vronay, Dave. (2005). Info-lotus: a peripheral visualization for email 
notification. Paper presented at the CHI '05 Extended Abstracts on Human Factors in Computing 
Systems.
20 
Ya-Hsin Hung 
hung17@purdue.edu 
Mina Ostovari 
mostovar@purdue.edu

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Using Cursor Hints to Supplement a Less Interruptive Desktop Notification

  • 1. HFES 2014 Annual Meeting Using Cursor Hints to Supplement a Less Interruptive Desktop Notification Ya-Hsin Hung hung17@purdue.edu Mina Ostovari mostovar@purdue.edu School of Industrial Engineering
  • 2. 2
  • 3. What is a Notification? A mechanism that awares users about new information while they are focusing on a primary task such as typing or programing (Fabian et al., 2004). ↘ Without notification we might miss alerts from programs, chats, emails… 3
  • 4. Research about Notifications Utilizing different modalities (Altosaar, Vertegaal, Sohn, & Cheng, 2006, Bhatia & McCrickard, 2006, Warnock, McGee-Lennon, & Brewster, 2013). Scheduling time of the notifications (Iqbal & Bailey, 2008, Chen, Epps, & Chen, 2013). Using external devices (Mahler, Hermann, & Weber, 2009). Giving subtle hints (Zhang, Tu, & Vronay, 2005). 4
  • 5. Goal of the research Introducing an assistive mechanism to the current notification systems that causes less interruption but is still efficient for desktop environment. Giving a slight hint in the user’s focal area to lead user’s attention to the notification. 5 ANddo rLmabael l Notes CCohlaonrg &e LCaobloerl
  • 6. Hypotheses H1 When we apply the assistive mechanism: ↘ H1A participants perform better in the primary task. ↘ H1B participants perform better in detecting a notification. H2 Participants would feel less demanded after adding our mechanism and decrease their cognitive loading in six aspects of NASA-TLX. 6
  • 7. 7
  • 8. Primary Task A Word-finding Game 8
  • 9. Secondary Task Detecting notifications 9
  • 10. 4 Groups of Participants 10 Experiment Group 1 (Color) Control Group (Normal) Notes Notes Experiment Group 2 (Label) Experiment Group 3 (Color & Label)
  • 11. Measurements Primary Task: ↘ Effectiveness (Ratio of correct chosen cards in percentage) ↘ Error rate (Ratio of wrong chosen cards in percentage) Secondary Task: ↘ Accuracy (Ratio of correct selected icon sent the notification in percentage) NASA-TLX: ↘ Mental Demand, Physical Demand, Temporal Demand, Performance, Effort, and Frustration 11
  • 12. Procedure 1. Read the announcements and introduction explaining the goal of the study. 2. Signed the consent form and filled a demographic survey. 3. 3 demos before doing the experiment. 4. 10 trials of word-finding games. 5. A post-survey based on NASA-TLX. 12
  • 13. 13
  • 14. Results Accuracy of the Secondary Task (detecting notification) 14 100% 80% 60% 40% 20% 0% Accuracy (%) Normal Color Label Color & Label Main effects: (F(3,116)= 17.041, p <.001, partial η2= 0.306) Change Color: (F(1,116)= 12.917, p <.001, partial η2= 0.100) Add Label: (F(1,116)= 33.555, p <.001, partial η2= 0.224) Color & Label: (F(1,116)=4.650, p=0.033, partial η2=0.039)
  • 15. Results Effectiveness and Error rate of Primary Task (word-finding game ) 15 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% Error Rate(%) 80% 70% 60% 50% 40% 30% 20% 10% 0% Effectiveness(%) Normal Color Label Color & Label Main effects: (F(3,116)= 1.517, p=0.214, partial η2=0.038) (F(3,116)=1.613, p=0.190, partial η2=0.040)
  • 16. Results NASA-TLX 16 7 6 5 4 3 2 1 0 Normal Color Label Color & Label Mental Demand Physical Demand Temporal Demand Performance Effort Frustration Subjective Measurement Scale NASA-TLX Change Color: (F(1,116)= 26.133, p=0.010, partial η2=0.056)
  • 17. 17
  • 18. Conclusions  Changing the color as well as adding label of the cursor increases the accuracy of notification awareness. However, adding label of the cursor would increase the error rate. Changing the color of the cursor can decrease the frustration of participants. Our design is a potential assistive mechanism for notification systems in the desktop environment. Test more variables in the future. 18
  • 19. Reference 19  Altosaar, Mark, Vertegaal, Roel, Sohn, Changuk, & Cheng, Daniel. (2006). AuraOrb: using social awareness cues in the design of progressive notification appliances. Paper presented at the Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments.  Bhatia, Saurabh, & McCrickard, Scott. (2006). Listening to your inner voices: investigating means for voice notifications. Paper presented at the Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.  Chen, Siyuan, Epps, Julien, & Chen, Fang. (2013). Automatic and continuous user task analysis via eye activity. Paper presented at the Proceedings of the 2013 international conference on Intelligent user interfaces.  Fabian, Alain, Felton, David, Grant, Melissa, Montabert, Cyril, Pious, Kevin, Rashidi, Nima, . . . McCrickard, D. Scott. (2004). Designing the claims reuse library: validating classification methods for notification systems. Paper presented at the Proceedings of the 42nd annual Southeast regional conference.  Iqbal, Shamsi T., & Bailey, Brian P. (2008). Effects of intelligent notification management on users and their tasks. Paper presented at the Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.  Iqbal, Shamsi T., & Bailey, Brian P. (2010). Oasis: A framework for linking notification delivery to the perceptual structure of goal-directed tasks. ACM Transactions on Computer-Human Interaction, 17, 15:11–15:28.  Iqbal, Shamsi T., & Horvitz, Eric. (2010). Notifications and awareness: a field study of alert usage and preferences. Paper presented at the Proceedings of the 13th International Conference on Human- Computer Interaction. Part III: Ubiquitous and Intelligent Interaction.  Kim, Sung-Hee, Yun, Hyokun, & Yi, Ji Soo. (2012). How to filter out random clickers in a crowdsourcing-based study? Paper presented at the Proceedings of the 2012 BELIV Workshop: Beyond Time and Errors - Novel Evaluation Methods for Visualization, Seattle, Washington.  Landry, Brian M., Pierce, Jeffrey S., & Isbell, Jr., Charles L. (2004). Supporting routine decision-making with a next-generation alarm clock. Personal and Ubiquitous Computing, 8, 154–160.  Mahler, Thorsten, Hermann, Marc, & Weber, Michael. (2009). Mobile Interfaces in Tangible Mnemonics Interaction. Paper presented at the Proceedings of the 13th International Conference on Human-Computer Interaction. Part III: Ubiquitous and Intelligent Interaction.  McCrickard, D. Scott, Chewar, C. M., Somervell, Jacob P., & Ndiwalana, Ali. (2003). A model for notification systems evaluation-assessing user goals for multitasking activity. ACM Transactions on Computer-Human Interaction, 10, 312–338.  Shaw, Aaron D., Horton, John J., & Chen, Daniel L. (2011). Designing incentives for inexpert human raters. Paper presented at the Proceedings of the ACM 2011 conference on Computer supported cooperative work, Hangzhou, China.  Tam, Diane, MacLean, Karon E., McGrenere, Joanna, & Kuchenbecker, Katherine J. (2013). The design and field observation of a haptic notification system for timing awareness during oral presentations. Paper presented at the Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.  Vastenburg, Martijn H., Keyson, David V., & Ridder, Huib. (2008). Considerate home notification systems: a field study of acceptability of notifications in the home. Personal and Ubiquitous Computing, 12, 555–566.  Warnock, David, McGee-Lennon, Marilyn, & Brewster, Stephen. (2011). The Role of Modality in Notification Performance. In Pedro Campos, Nicholas Graham, Joaquim Jorge, Nuno Nunes, Philippe Palanque & Marco Winckler (Eds.), Human-Computer Interaction – INTERACT 2011 (pp. 572-588): Springer Berlin Heidelberg.  Zhang, Leizhong, Tu, Nan, & Vronay, Dave. (2005). Info-lotus: a peripheral visualization for email notification. Paper presented at the CHI '05 Extended Abstracts on Human Factors in Computing Systems.
  • 20. 20 Ya-Hsin Hung hung17@purdue.edu Mina Ostovari mostovar@purdue.edu

Editor's Notes

  1. Lights dims & temperature change.
  2. Add animation
  3. short
  4. 15 cards, with different words in each. Participants needed to click on the cards to find the words matching the shapes. 10 trials, each trial is 15 seconds. The sequence is randomized.
  5. When playing the word-finding game, notification showed up from one of the four icons at the bottom of the screen during each trial. Participants needed to pay attention and find out which icon sent the notification.
  6. Recruiting participants through Amazon Mechanical Turk. A crowdsourcing Internet marketspace.
  7. Participants had higher accuracy with changing cursor color (M=81.2%)than without (M=67.0%), the difference was significant*. Participants had higher accuracy with adding a label (M=85.5%)than without (M=62.7%), the difference was significant**. significant interaction*** of changing color and adding label.
  8. No significant difference among the effectiveness. For experimental group 2, significant difference among the error rates.
  9. Participants had lower frustration with changing cursor color (M=3.03) than without changing cursor color (M=3.97), the difference is significant(F(1,116)= 6.93, p=0.0096).
  10. Limitation of Amazon Mechanical Turk.