BBA102

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BACHELOR OF BUSINESS ADMINISTRATION
Title: HUMAN RESOURCE MANAGEMENT I
ASSIGNMENT
Student Name: [Insert your name]
Student Number: [Insert your student number]
Professor Name: [Insert professor's name]
Due Date: [Insert due date]

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Table of Contents
1.0 Introduction ..................................................................................................... [Page No.
3]
2.0 Question 1 ....................................................................................................... [Page No.4
]
2.1 An organisation’s human resources can be a source of competitive advantage. This is only
possible if employees are managed effectively in the workplace. Briefly discuss the following:
Why people behave differently in the workplace with specific reference to the link between
human resources and behavioural science. (10 marks)
How groups and teams can contribute to achieving the goals of the organisation. (20 marks)
2.2 Conflict management is an integral part in managing employees effectively. Briefly discuss
the dual concern model of conflict management and the causes of conflict in the workplace.
Then, discuss how emotional intelligence can be used to manage conflict in the workplace.
Use the rubric to guide you.
3.0 Question 2 ....................................................................................................... [Page No.8
]
3.1 Examine how the recruitment and selection process of an organisation can contribute to the
implementation of business strategy by briefly discussing Human Resource (HR) planning. Use
the rubric to guide you.
4.0 Question 3 ..................................................................................................... [Page No.9 ]
4.1 Briefly discuss organisational culture and discuss at least eight characteristics of an
organisation’s culture.
5.0 Conclusion ..................................................................................................... [Page No.11
]
6.0 References ..................................................................................................... [Page No.12
]

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Introduction
Human Resource Management (HRM) plays a vital role in organizations. It is the process of
recruiting, selecting, training, developing, and managing employees to achieve organizational goals
effectively and efficiently. The importance of HRM can be discussed in the following points:
1. Recruitment and Selection: HRM is responsible for recruiting and selecting the right people
for the right job. It helps organizations to attract and retain skilled and talented employees.
HRM ensures that the recruitment process is fair, unbiased, and follows all the legal and
ethical requirements.
ASSIGNMENT QUESTIONS
QUESTION 1 (50 MARKS)
1.1 An organisation’s human resources can be a source of competitive advantage. This is only
possible if employees are managed effectively in the workplace. Briefly discuss the following:
Question. Why people behave differently in the workplace with specific reference to the link
between human resources and behavioural science. (10 marks)
Question. How groups and teams can contribute to achieving the goals of the organisation. (20
marks)
Use the rubric to guide you when answering this question.
Answer: Human resources (HR) and behavioural science are closely linked as they both deal with
people and their behaviour in the workplace. Behavioural science is the study of how individuals and

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groups behave, interact, and make decisions in various situations. HR management, on the other
hand, involves the management of people in an organization to achieve specific objectives. The link
between HR and behavioural science lies
Question. How groups and teams can contribute to achieving the goals of the organisation. (20
marks)
Answer: Groups and teams are essential in achieving the goals of the organization. A group is
defined as two or more individuals who interact with one another to accomplish a common goal. A
team, on the other hand, is a group of individuals who work together to achieve a common goal or
objective. The primary difference between a group and a team is the level of interdependence
among the members.
1.2 Conflict management is an integral part in managing employees effectively. Briefly discuss the
dual concern model of conflict management and the causes of conflict in the workplace.
Then, discuss how emotional intelligence can be used to manage conflict in the workplace.
Use the rubric to guide you.
Answer: Conflict is a common occurrence in any workplace and can arise due to various factors such
as differences in opinions, goals, values, personalities, and competition for limited resources.
Conflict management involves resolving disagreements or disputes among employees to minimize
negative consequences and promote positive outcomes. The dual concern model of conflict
management is a theoretical framework that helps to understand how individuals approach conflict
situations based on their level of concern
QUESTION 2 (30 MARKS)
2.1 Examine how the recruitment and selection process of an organisation can contribute to the
implementation of business strategy by briefly discussing Human Resource (HR) planning.
Use the rubric to guide you.

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Answer: Recruitment is a critical process that contributes to the implementation of business
strategy by ensuring that an organization hires the right people with the right skills, abilities, and
attitudes to meet its business goals. In order to develop an effective recruitment process, it is
necessary to begin with HR planning, which involves forecasting HR requirements based on business
strategy and analyzing the current HR environment, HR competency, and HR capability in the
organization. Gap analysis then identifies
QUESTION 3 (20 MARKS)
3.1 Briefly discuss organisational culture and discuss at least eight characteristics of an
organisation’s culture.
Answer: Organizational culture can be defined as a set of shared values, beliefs, attitudes, and
practices that shape the behavior of employees and define the personality of an organization.
Culture is a crucial aspect of an organization, as it influences how employees perceive their work,
interact with each other, and approach decision-making. Here are eight characteristics of
organizational culture:

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Conclusion
Human resource management (HRM) plays a crucial role in any organization. It is responsible for
managing an organization's most valuable asset, its human resources. HRM is responsible for a range
of functions, including recruitment and selection, training and development, performance
management, compensation and benefits, and employee relations.
The role of HRM in a company is to ensure that
References;
 https://en.wikipedia.org/wiki/Human_resource_management
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