Winning team's Powerpoint Presentation for the Human Resource Association (IU) Case Competition

1. ACKS Consulting
Austin Babb – Christy Choe – Kevin McDaniel – Shriya Velloor
HRA IU Case Competition
School of Public and Environmental
Affairs
February 24, 2017

2. THE INCIDENT!
https://www.youtube.com/watch?v=sijfmW
8UuiQ

3. AGENDA
Summary
Finance, Risks, and Mitigation
Implementation and Timeline
Case Questions
Company Policy Drug/Alcohol Policy EAP Policy
Case Analysis
Standard Chemical SWOT Analysis

4. CASE ANALYSIS
Standard Chemical
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary
High Job Performance
Safety of Workers
Rehabilitation
Standard Chemical’s GOALS
Standard Chemical’s PROPOSAL
Drug/Alcohol Policy
• What is reasonable suspicion?
• Company Policy vs Drug/Alcohol Policy
• Company Policy vs EAP Program

5. CASE QUESTIONS
• Suspension justified and appropriate?
• Appropriate but not justified
• Termination justified and appropriate?
• NO
• Rights Compromised?
• YES
• Appropriate action taken?
• NO
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary

6. Standard Chemical Company will become
the industry leader in safety management, job performance,
and fair Drug/Alcohol Testing
 Mitigate confusion
between policies
 Maximize efficiency
and safety
 Show Fairness
 S.A.F.E Policy
 Clear processes
 Union Cooperation
 Rehabilitate
 Confidential
environment
 Improve
performance
SOLUTION PROPOSAL
Company
Policy
Drug/Alcohol
Policy
EAP Policy
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary

7. Strengths
• Establishes Safety Standards
• Improve Individual
Performance
• Enforces quality
control/checks
Weaknesses
• Conflict with Drug policy
• No training (HR and
employees)
• Policy is vague
Opportunities
• Training increases
productivity, protection,
safety
• Fear-free environment
Threats
• Future policies may conflict
with company policy
• Lawsuits
COMPANY POLICY SWOT ANALYSIS

8. COMPANY POLICY SOLUTION
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary
Suggested Improvements
1. Provide a detailed description of how EEs will be assessed on whether
they are assessed to be under the influence
2. Align company policy with SHRM policy on what constitutes Reasonable
suspicion
3. Do not solely rely on the opinion of management. Notify Union
Representative and jointly assess the conditions resulting in accidents
4. Specify the kinds of circumstances that warrant continued employment

9. Strengths
• Rehabilitation vs retaliation
• Union and management
agree
• Paired with EAP Policy
Weaknesses
• Vague “reasonable suspicion”
• Program outcomes undefined
• HR director does not know
policy
Opportunities
• Provide safer workplace
• Increases efficiency
Threats
• Lawsuits of unlawful
termination
• Reactive vs proactive
DRUG/ALCOHOL POLICY SWOT ANALYSIS

10. DRUG/ALCOHOL POLICY SOLUTION
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary
Redefine Reasonable Suspicion
S Speech – Slurred, vulgar, abnormal
A Appearance – Disheveled, deterioration
F Failure to perform – routine activities, job requirements
E Equipment Misuse – Damage, harm to others

11. Strengths
• EAP Counselor
• Outsourced
Weaknesses
• Vague Process
• Conflicts with drug
policy
Opportunities
• Minimize terminations
• Improve performance
• Good company culture
Threats
• Legal issues
• Employee abuse
EAP SWOT ANALYSIS

12. EAP SOLUTION
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary
Standard Chemical Company will provide confidential* and voluntary
assistance through its 12 week employee assistance program (EAP) to all
employees who may be faced with drug and alcohol related problems. For
the welfare and safety of the employees as well as for effective business
operations, Standard Chemical Company encourages its employees to take
advantage of this valuable benefit of employment with the company.
Drug testing results are confidential unless the employees fails the program 3
times, then the HR Manager will be notified
Employees may go through the EAP Program up to 3 times, afterwards the
employee will be subject to termination at the discretion of the HR Manager

13. Standard Chemical Company will become
the industry leader in safety management, job performance,
and fair Drug/Alcohol Testing
 Mitigate confusion
between policies
 Maximize efficiency
and safety
 Show Fairness
 S.A.F.E Policy
 Clear processes
 Union Cooperation
 Rehabilitate
 Confidential
environment
 Improve
performance
SOLUTION PROPOSAL
Company
Policy
Drug/Alcohol
Policy
EAP Policy
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary

14. IMPLEMENTATION AND TIMELINE
3 Step Plan
Step 1: Make policies official
Step 2: Provide employees with
education on new policies
Step 3: Re-educate during
performance reviews
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary

15. FINANCIALS
Hiring New Employees is Expensive
Costs of Recruiting
Advertisement
Internal Recruiter
Review Resumes
Interviewing
Drug Screens
Background Checks
Training and Development
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary

16. Corporate
Policy:
• Employees unaware of
policy
• Mitigation: Education
during performance
evaluations
Drug Policy :
• Abused by employees
• Mitigation: Employees
abide by company
policies and union
policies
EAP Policy:
• Repeat offenders
• Mitigation: Ensuring
rehabilitation comes
first
RISKS
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary

17.  Case Analysis
 Our Recommendations
 Addressing Threats and Weaknesses
 Timeline
 Risk and Risk Mitigation
SUMMARY
Case Analysis
Solution
Proposal
Implementation
and Timeline
Finance Risks Summary

18. THANK YOU, WE WILL NOW OPEN
FOR QUESTIONS!

19. Appendix
SHRM Policies - https://www.shrm.org/resourcesandtools/tools-and-
samples/policies/pages/cms_019908.aspx