The document discusses the application of ergonomics in workplace design, specifically focusing on the membership desk at the Brampton YMCA, which has significant issues related to height and accessibility. It outlines the history and evolution of human factors and ergonomics, identifying major flaws in the desk's design that contribute to discomfort and inefficiency. Proposed solutions include adjustments in height, improved accessibility, and enhanced user interaction to promote better ergonomics and user satisfaction.

1. APPLIED PROJECT
ME8103 - ADVANCED HUMAN FACTORS - W-2017
RYERSON UNIVERISTY
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2. INTRODUCTION
Ergonomics
• Work Physiology
• Biomechanics
• Workstation Design
Human Factors
• Experimental Physiology
• Human Performance
• System Design
 Roots:
Due to the introduction of computers into the workplace, human
factors and ergonomics are coming closer
 Development over the last 50 years:
Military Ergonomics
(1950s)
Industrial Ergonomics
(1960s)
Consumer Product
Ergonomics
(1970s)
Human Computer
Ergonomics
(1980s)
Cognitive &
Organization
Ergonomics
(1990s)
Internet
(2000s)
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3. INTRODUCTION
Common Goals
• Safety
• Operator Satisfaction
• Productivity
 Ergonomics is rarely a GOAL:
Ergonomics is a design methodology that is used to arrive at safety,
productivity, and satisfaction
This discipline promotes a holistic, human-centred approach, that
considers physical, cognitive, social, organizational, environmental and
other design-relevant factors.
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4. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics
 Brampton YMCA:
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• Family-Friendly Centre
• Health and Fitness Services
• Child Care
• Camps
• Community-Building Programs
 Membership Desk:
• Focal Point
• Poorly Designed
• Least Ergonomic
• Could be a Health Issue Factor

5. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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B. YMCA Membership Desk
Registration
Services
Employs
Two – Staff
Individuals
Focal Point
Emergency
Services &
Procedures
4-8 Hours of
Working
Shift
Support,
Update and
Integrate

6. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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 B. YMCA Membership Desk: Problem and Flaws
A = 112 cm
The Problem:
• Height of the Desk
• 112cm (44inches/3.67feet)
• Why is it a problem?
Flaw Reason #1:
• Sitting or Standing-Sitting?
• 92cm vs 112cm

7. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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 B. YMCA Membership Desk: Problem and Flaws
Flaw Reason #2:
• Sitting Height = 95cm
• Sitting = Popliteal (Height)
• Ineffective Foot-Rest
• Dangling Legs
B = 95cm

8. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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 B. YMCA Membership Desk: Problem and Flaws
Flaw Reason #3:
• Why is sitting height is Too High?
• Compressed Thighs
• Arms support
• Leaning on
• Inhibits Movements
• Joint Pains
• Absence of Floor-Foot Contact

9. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
9
 B. YMCA Membership Desk: The Solution
Flaw Reason #4:
Unnoticed Area
Flaw Reason #5:
Lack of Accessibility
Flaw Reason #6:
Poor Interaction

10. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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11. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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 B. YMCA Membership Desk: Recommendations
The Solution - New Design

12. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
12
 B. YMCA Membership Desk: The Solution
Advantage Reason #1:
• Sitting or Standing-Sitting?
• Sitting
• Elbow Height
• 50th Percentile Male
A = 112 cm A’ = 72 cm

13. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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 B. YMCA Membership Desk: The Solution
Advantage Reason #2:
• Reduced Sitting Height
• From 95cm to 43cm
• 50th Percentile Male
• Adjustable Chair
• Floor-Foot Contact

14. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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 B. YMCA Membership Desk: The Solution
Advantage Reason #3: Benefits of Ergonomic Sitting
- No Joint Pains & Movement Limitations
- Prevention of Falling or Tripping
- Floor-Foot Contact
Advantage Reason #4: Unnoticed Area can be Covered
Advantage Reason #5: Accessible

15. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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 B. YMCA Membership Desk: The Solution
Advantage Reason #6:
• Strong Interaction
• Eye-Contact
• Screen Embedded Desk

16. APPLIED PROJECT - OBJECT ITEM #1
Area: Work Design and Anthropometrics [contd.]
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B. YMCA Membership Desk:
Further Improvement & Conclusion
More
Accessibility
Choice
LED Display

17. EMERGENCY SIGN LABELS
THE DOOR HANDLE
THE LAYOUT
APPLIED PROJECT - OBJECT ITEM #2
Area: Design of Controls, Displays & Symbols
PUSH OR TOUCH
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18. APPLIED PROJECT - OBJECT ITEM #2
Area: Design of Controls, Displays & Symbols
PUSH OR TOUCH: Not Synonyms
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 Brampton Transit Buses
• Requesting a Stop
• Yellow Strip
 Design Flaw
• Coding by Labeling
• Coding by Mode of Operation
• False Sign
 Correction
• Replace Touch by Push

19. APPLIED PROJECT - OBJECT ITEM #2
Area: Design of Controls, Displays & Symbols
EMERGENCY SIGN LABELS
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 Brampton Transit Buses
• Red Emergency Exit Sign
 Go Transit Buses
• Green Emergency Exit Sign
• Black & White Exit Sign
 Confusion
• Red or Green
 Go Trains
• Green Emergency Exit Sign

20. APPLIED PROJECT - OBJECT ITEM #2
Area: Design of Controls, Displays & Symbols
THE DOOR HANDLE: PULL OR PUSH
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 Design Flaw
• Control-Response Compatibility
• Affordance
 Correction: Replace Push Handle
with a Disk or Plate

21. APPLIED PROJECT - OBJECT ITEM #2
Area: Design of Controls, Displays & Symbols
THE LAYOUT: FIND ME?
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 Transport Truck
• Air Horn vs City Horn
• Regulations
 Design Flaw
• The layout
• Position
• Mix-up
 Correction
• Distinct Position

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TrytolocateAirHorn:Quickit’sUrgent,Eyesonroad
Youaredrivingaswell

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“Safety is a Cheap and Effective Insurance Policy”
“Thank You”