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Hum, Sing, Shout:
How to Design a Scalable, Sustainable,
Always On Content Marketing Strategy
Purna Virji
Senior Consultant, Content Solutions, LinkedIn
/in/purnavirji
Which do you
find scarier?
Content creation,
strategy, and distribution
are still the most
common pain points.
minimal/lack of content marketing success (past 12 months)
Source: Content Marketing Institute, B2B Content Marketing Insights 2021
0% 20% 40% 60% 80% 100%
Other
Pandemic-Related Issues
Internal Cost-Cutting Measures
Content Measurement Challenges
Content Distribution Challenges
Content Strategy Issues
Content Creation Challenges
/in/purnavirji
1
Audit existing content
to find fresh ideas
Give new purpose to
2
3
Plan via the Hum-
Sing-Shout framework
Q&A and key
takeaways
4
Grab your popcorn as we cover:
/in/purnavirji
01
How to audit your
existing content to
find fresh ideas
The best performing creative tends to be half-old, half-new
/in/purnavirji
5 research-based
strategies for
sourcing fresh ideas
from existing content
of consumers say they have
a more positive image of a
company when it supports
social or environmental issues
Source: Nielsen, Cone Communications, Unilever, Mckinsey.
/in/purnavirji
Curate from your purpose to connect via shared values
your local community at scale
Tip #1
/in/purnavirji
Indicates stage(s) of funnel
of customers with a high
personal & emotional
connection to a brand are
willing to pay a premium
Source: Gartner Corporate Brand Survey 2017
0
10
20
30
40
50
60
70
Customers willing to pay premium
Low brand
connection
High brand
connection
14% 64%
/in/purnavirji
Curate employee voices to build strong emotional connections
Learnings from Employee Resource
Group (ERG) discussions
Employee passions Executives sharing ideas and learnings
A few great places to look:
Tip #2
/in/purnavirji
In a distracted world,
lead nurturing is more
important than ever
Source: Marketo, Definitive Guide to Lead Nurturing
lower cost for companies
that excel at lead nurturing
more sales-ready
leads generated
⇡50%
⇣33%
Companies with advanced
lead nurturing see:
/in/purnavirji
Curate from history to nurture audiences and drive engagement
Tap into key trends to boost engagement Evoke nostalgia via hashtags like #TBT to spark dialogue
Tip #3
Humans have
always used
Social Proof to
make decisions
Source: LinkedIn Age of Agility Report
Which resources relate to
39%
37%
35%
28%
25% 24%
15%
11% 11% 11%
9%
5% 4%
Buyers overwhelmingly trust sources
independent of the company
/in/purnavirji
Curate from your wins to set yourself apart via social proof
Tip #4
Promote customer experiences Promote recognition you receive and give
/in/purnavirji
Source: Google Zero Moment of Truth
Study, Inside Sales, Forrester, Focuvision.
of the purchase process
is completed before
contacting a vendor
13 pieces of content are consumed in the process
/in/purnavirji
Promote success/effectiveness rates Promote value and benefits of choosing you
Tip #5
/in/purnavirji
• Product Marketing
• Analytics & Insights
• Brand Marketing
• HR & Recruiters
• Sales Reps & Customer Service
• Product Managers
The truth
is out there
content
/in/purnavirji
Cheat Sheet
Where to start
looking for fresh
content ideas
Where to look What to look for Specifics
Company
website
Company blog
Company resources
Pr/news section
Industry news
Insights and trends
Tips
Videos
Whitepapers
Other media
Company announcements
News
Leadership
Innovation
Links to other social sites
/in/purnavirji
02
How to give new
worked elsewhere
Take a leaf out
/in/purnavirji
Star Wars revenue
throughout our galaxy
$33 billion
$15B Toys
$4.7B Videogames
$4.5B Box office
$4.3B DVDs
$2B Books
$1.3B Other
$1.2B Rentals
/in/purnavirji
3 blockbuster strategies
to repurpose content like
a movie mogul
Build content from news and current affairs to be relevant and timely
Celebrity news to attract attention Recent popular headlines to boost interest
Tip #1
Repurpose popular social trends to drive connection
Tip #2
Humor via trending memes Let your audience join the fun
/in/purnavirji
Sample from your own high-investment content
Create snackable video bites
from in-depth reports
Tip #3
/in/purnavirji
Sample from your own high-investment content
Tip #3
Turn insights from your research
into compelling visual stories
/in/purnavirji
Sample from your own high-investment content
Tip #3
One Research Report
Excerpts used to target
different audiences
Employee-focused posts Manager/HR-focused posts
/in/purnavirji
You can create dozens of assets
with minimal work when the
same core IP gets re-used in a
variety of formats and channels
/in/purnavirji
Handy tools to help you diversify your content
Design Content
• Canva: Helps with a range
of design projects
• Venngage: Helps you
create infographics
• Pexels: Free stock images
• HubSpot's Social Media Calendar:
Content calendar template
• Coschedule: Headline analyzer
Cheat Sheet
Video
• Lumen5: Creates videos from
your existing content
• Camtasia: Screen recorder
for tutorials, demos, etc.
• OBS Studio: For video
recording and live streaming
/in/purnavirji
03
How to plan via the
Hum-Sing-Shout
framework
Hum, Sing, Shout: Help your content engine run continuously and smoothly
Time
Level
of
activity
Hum
Sing
(Small campaigns)
Shout
(Large campaigns)
/in/purnavirji
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Report: FY21 market outlook Future Trends eBook
Webinar series featuring
in-house analysts
XYZ Product
Feature
Announcement
LinkedIn:
Executive
thought
leadership
series
How to
conduct an
effective
retirement plan
review in 2021
Customer
Spotlight series
Market
Commentary:
Fixed Income
Election watch:
Priorities
emerge under
new leadership
Quick-hit Market Commentary
Topical short-form content
CSR / equitable future content
Sharing outside sources i.e., industry thought leadership, business news
Best practice: Content from all teams should be represented in one place
Shout i.e., Hero content
Big, broad and topical
most resource intensive
Sing i.e., Hub content
Regularly scheduled
campaigns with content
based on audience passions
Hum i.e., Hygiene content
Always-On content
optimised to audience
intent and interests
/in/purnavirji
Being Always-On helps you provide
relevant content at the right time
throughout the buying journey
/in/purnavirji
04
Qs and key
takeaways
recap
1. Audit existing content to curate from your:
• purpose
• employees
• history
• wins
• data
2.
• news and current affairs
• popular social trends
• high-investment content
3. Plan content using the Hum-Sing-Shout framework
• Include content from all teams
v
-away
/in/purnavirji
Stay in touch:
/in/purnavirji
@purnavirji
Qs &
Thank you

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Hum, Sing, Shout: How to Design a Scalable, Sustainable and Always On Content Marketing Strategy | The Marketing Meetup

  • 1. Hum, Sing, Shout: How to Design a Scalable, Sustainable, Always On Content Marketing Strategy Purna Virji Senior Consultant, Content Solutions, LinkedIn /in/purnavirji
  • 2. Which do you find scarier?
  • 3. Content creation, strategy, and distribution are still the most common pain points. minimal/lack of content marketing success (past 12 months) Source: Content Marketing Institute, B2B Content Marketing Insights 2021 0% 20% 40% 60% 80% 100% Other Pandemic-Related Issues Internal Cost-Cutting Measures Content Measurement Challenges Content Distribution Challenges Content Strategy Issues Content Creation Challenges /in/purnavirji
  • 4. 1 Audit existing content to find fresh ideas Give new purpose to 2 3 Plan via the Hum- Sing-Shout framework Q&A and key takeaways 4 Grab your popcorn as we cover: /in/purnavirji
  • 5. 01 How to audit your existing content to find fresh ideas
  • 6. The best performing creative tends to be half-old, half-new /in/purnavirji
  • 7. 5 research-based strategies for sourcing fresh ideas from existing content
  • 8. of consumers say they have a more positive image of a company when it supports social or environmental issues Source: Nielsen, Cone Communications, Unilever, Mckinsey. /in/purnavirji
  • 9. Curate from your purpose to connect via shared values your local community at scale Tip #1 /in/purnavirji Indicates stage(s) of funnel
  • 10. of customers with a high personal & emotional connection to a brand are willing to pay a premium Source: Gartner Corporate Brand Survey 2017 0 10 20 30 40 50 60 70 Customers willing to pay premium Low brand connection High brand connection 14% 64% /in/purnavirji
  • 11. Curate employee voices to build strong emotional connections Learnings from Employee Resource Group (ERG) discussions Employee passions Executives sharing ideas and learnings A few great places to look: Tip #2 /in/purnavirji
  • 12. In a distracted world, lead nurturing is more important than ever Source: Marketo, Definitive Guide to Lead Nurturing lower cost for companies that excel at lead nurturing more sales-ready leads generated ⇡50% ⇣33% Companies with advanced lead nurturing see: /in/purnavirji
  • 13. Curate from history to nurture audiences and drive engagement Tap into key trends to boost engagement Evoke nostalgia via hashtags like #TBT to spark dialogue Tip #3
  • 14. Humans have always used Social Proof to make decisions Source: LinkedIn Age of Agility Report Which resources relate to 39% 37% 35% 28% 25% 24% 15% 11% 11% 11% 9% 5% 4% Buyers overwhelmingly trust sources independent of the company /in/purnavirji
  • 15. Curate from your wins to set yourself apart via social proof Tip #4 Promote customer experiences Promote recognition you receive and give /in/purnavirji
  • 16. Source: Google Zero Moment of Truth Study, Inside Sales, Forrester, Focuvision. of the purchase process is completed before contacting a vendor 13 pieces of content are consumed in the process /in/purnavirji
  • 17. Promote success/effectiveness rates Promote value and benefits of choosing you Tip #5 /in/purnavirji
  • 18. • Product Marketing • Analytics & Insights • Brand Marketing • HR & Recruiters • Sales Reps & Customer Service • Product Managers The truth is out there content /in/purnavirji
  • 19. Cheat Sheet Where to start looking for fresh content ideas Where to look What to look for Specifics Company website Company blog Company resources Pr/news section Industry news Insights and trends Tips Videos Whitepapers Other media Company announcements News Leadership Innovation Links to other social sites /in/purnavirji
  • 20. 02 How to give new worked elsewhere
  • 21. Take a leaf out /in/purnavirji
  • 22. Star Wars revenue throughout our galaxy $33 billion $15B Toys $4.7B Videogames $4.5B Box office $4.3B DVDs $2B Books $1.3B Other $1.2B Rentals /in/purnavirji
  • 23. 3 blockbuster strategies to repurpose content like a movie mogul
  • 24. Build content from news and current affairs to be relevant and timely Celebrity news to attract attention Recent popular headlines to boost interest Tip #1
  • 25. Repurpose popular social trends to drive connection Tip #2 Humor via trending memes Let your audience join the fun /in/purnavirji
  • 26. Sample from your own high-investment content Create snackable video bites from in-depth reports Tip #3 /in/purnavirji
  • 27. Sample from your own high-investment content Tip #3 Turn insights from your research into compelling visual stories /in/purnavirji
  • 28. Sample from your own high-investment content Tip #3 One Research Report Excerpts used to target different audiences Employee-focused posts Manager/HR-focused posts /in/purnavirji
  • 29. You can create dozens of assets with minimal work when the same core IP gets re-used in a variety of formats and channels /in/purnavirji
  • 30. Handy tools to help you diversify your content Design Content • Canva: Helps with a range of design projects • Venngage: Helps you create infographics • Pexels: Free stock images • HubSpot's Social Media Calendar: Content calendar template • Coschedule: Headline analyzer Cheat Sheet Video • Lumen5: Creates videos from your existing content • Camtasia: Screen recorder for tutorials, demos, etc. • OBS Studio: For video recording and live streaming /in/purnavirji
  • 31. 03 How to plan via the Hum-Sing-Shout framework
  • 32. Hum, Sing, Shout: Help your content engine run continuously and smoothly Time Level of activity Hum Sing (Small campaigns) Shout (Large campaigns) /in/purnavirji
  • 33. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Report: FY21 market outlook Future Trends eBook Webinar series featuring in-house analysts XYZ Product Feature Announcement LinkedIn: Executive thought leadership series How to conduct an effective retirement plan review in 2021 Customer Spotlight series Market Commentary: Fixed Income Election watch: Priorities emerge under new leadership Quick-hit Market Commentary Topical short-form content CSR / equitable future content Sharing outside sources i.e., industry thought leadership, business news Best practice: Content from all teams should be represented in one place Shout i.e., Hero content Big, broad and topical most resource intensive Sing i.e., Hub content Regularly scheduled campaigns with content based on audience passions Hum i.e., Hygiene content Always-On content optimised to audience intent and interests /in/purnavirji
  • 34. Being Always-On helps you provide relevant content at the right time throughout the buying journey /in/purnavirji
  • 36. recap 1. Audit existing content to curate from your: • purpose • employees • history • wins • data 2. • news and current affairs • popular social trends • high-investment content 3. Plan content using the Hum-Sing-Shout framework • Include content from all teams