The document discusses the challenges faced in global refugee resettlement and proposes a virtual caseworker solution called HomeFluent. Global refugee resettlement is straining resources as UNHCR refugee referrals have increased 29% to 134,000 in 2015, the highest in 20 years. Currently, voluntary agencies provide initial 90 days of reception and placement services for refugees but needs continue beyond that. HomeFluent proposes providing 24/7 refugee reception resources, case management tools for agencies, and community readiness programs to help achieve self-sufficiency. It will initially focus on the 80% of resettlements in North American communities like the US and Canada where demand is rising. The team includes experienced operators and advisors from leading organizations.

1. Page 1
A virtual caseworker providing personal ongoing support and
resources when you need it most.

2. Page 2
The challenge
Expansion in global resettlement threatens to strain current global resources
During 2015, UNHCR referred 134,000 refugees for resettlement, a 29 per cent increase
from 2014 and the highest such number in about two decades.
Increasing
Needs

3. Page 3
The challenge
In the U.S., nine private agencies provide reception and placement services for refugees
Community
connection
Consultation
Case
distribution
Placement Support Evaluation
In transition Re-settlement Post settlement
Challenges
Refugees often
wait in camps for
years.
VolAgs work with
refugees for only
90 days.
After initial 90 days
refugee services
greatly diminish
Types of support
required
Literacy, language,
job skills,
documentation
services
Complementary
functional learning,
job matching
Continued
language and
functional learning,
vocational training,
community
Current Voluntary Agency (VolAg) process
Current process challenges

4. Page 4
Our proposed solution - HomeFluent
Our reception and placement services
1. Refugee reception resources: Provides 24/7 access to key
resources and information, leverages partnerships (like Duolingo,
Kiva, Mint) to create an ecosystem of tailored services to achieve
self-sufficiency.
2. Case management: A CRM system for VolAgs providing daily
information on the progress and needs of their specific cases.
3. Community readiness: Help families and communities before
resettlement.

5. Page 5
Learning + Work/Opportunity
Reception and placement needs

6. Page 6
Our initial focus - 80% of resettlements
Refugee resettlement communities in North America
 HomeFluent will initially focus on refugee
resettlement communities in the North
America, which account for 80% of
resettlements
 US agencies do a good job at enabling
to the extent they have the resources to
keep up with need. However, demand
for resources is on the rise.
 International resettlement communities
also provide a potential to scale in the
future.2015 North American admitted
refugees: US, 66,500 | CAN 20,000
Total Resettled Refugees
US + CAN Other

7. Page 7
This is our team
Operators and advisors with experience at leading organizations
Experience:
 Founder, Social Media
+ Online Marketing
Consultancy for social
change organizations
 12+ years in CSR +
nonprofit space
 8 years experience in
building online
communities +
enabling them to move
to action
Education:
 B.A., Business
Administration,
California Polytechnic
State University-San
Luis Obispo
Elana Leoni
Executive MBA 2017
Jacob Kislevitz
Executive MBA 2017
Experience:
 Consultant,
environmental social
governance (ESG)
 10+ years of
international
experience in ESG
working in nonprofits,
fortune 100 companies,
and management
consultancies.
Education:
 MPhil. Comparative
Politics, Oxford
University
 B.A., Political Science,
Brown University
Chijioke Emenike
Executive MBA 2017
Experience:
 Consultant, Financial
analysis and strategic
planning
 13+ years in
Investment
Management and
Private Equity
 7+ years application
systems design and
implementation
Education:
 B.S., Computer
Science and B.S.,
Operations Research,
Massachusetts Institute
of Technology
Dinesh Kumar, PhD
Executive MBA 2017
Experience:
 Serial entrepreneur and
start-up advisor
 10+ years in product
development in medical
devices industry
 Committed to improving
quality of life through use
of technology
 10+ patents and 30+
publications
Education:
 Ph.D. and MA Electrical
and Computer
Engineering, University of
Iowa
 B.Tech., Electrical
Engineering, National
Institute of Technology
Kurukshetra