Consumer Segment & Strategy AnalysisJonathan Wong
Agenda
Consumer Segment AnalysisMission & CapabilitiesHTC is committed to driving the growth and capabilities of smartphone technology. Since its establishment, the company has developed strong R&D capabilities, pioneered many new designs and product innovations and launched state of the art PDA phones and smartphones for operators and distributors in the global telecoms industry. It has invested in a strong R&D team accounting for 25% of the total headcount and a world-class high-volume manufacturing facility, both based in Taiwan.
General Smartphone Analysis
HTC Perceptual MapPerceptual map based on size, camera, keyboard, resolution, and processor.
Windows Phone 7 PopularityHTC 57% compared to Samsung 32%
AndroidPopularityHTC 53% compared to Motorola 30%
AndroidPopularityHTC has strong potential to advertise in Android and Windows apps.
Customer Value Analysis"Apple may have the market cornered on technology enthusiasts, but Motorola satisfies a much wider audience," said Jeni Lee Chapman, executive vice president of brand and communications consulting. HTC would appeal more to Anti-Apple Fans andtechnology enthusiasts that are interested in Windows and Android operating systems.
Market Value AnalysisCurrent market share to operating systems.HTC holds strength in both Android and Windows platforms.
Market Value AnalysisHTC #3 cellular phone maker in the world behind Apple and SamsungAsia’s 2nd largest maker of smartphonesHTC Market Value Passes Nokia as SmartphonesHTC confirms that 70%of new handsets they produce will be Android poweredAndroid’s market share in the US is 36.4%, up 4 points from two months ago. Apple’s is flat over the period at 26%.RIM dropped with a market share of 25.7% down 4.7 points.HTC’s sales doubled in one year. May (1.42 billion U.S. dollars) last May ($656million).
Marketing StrategyPrimary Target MarketSmartphone usersAndroidWindows mobile 7 TouchScreenusersTechnologicallyinclinedusersCompetitiveAdvantageFirst mover for many innovationsMaintainedcustomerorientedproductpositioningBacked by multiple operating platfroms.
Marketing StrategyPositioningPosition products to high innovation and highfunctionalityMultimedia phones catered to higherresolution and Business phones catered to email functionalities, productivitytools, and networking connections.Marketing MethodsSocial MediaGuerillaMobile
SWOT Analysis
Marketing IdeasTwittertrending/ hashtags. #WithMyHTC #OnMyHTC
Interactive HTC phone model, demonstrating 4G speeds.
Promote new phone features. EVO 3D, phone replica. With 3D tv.Magazine insert withpopuppromoting 3D technology (whilemaintaining YOU campaign)QR code thatonly HTC phones canaccess. (Exclusivity)
Promote HTC Senselost phone capabilitiesthrough live webcam of phone and HTC Sensewebsitewhereconsumersmay ring the phone, and enter lost and found message.
Push HTC Tabletsthrough online reviews and social media platformswith focus to features.

HTC CS Analysis

  • 1.
    Consumer Segment &Strategy AnalysisJonathan Wong
  • 2.
  • 3.
    Consumer Segment AnalysisMission& CapabilitiesHTC is committed to driving the growth and capabilities of smartphone technology. Since its establishment, the company has developed strong R&D capabilities, pioneered many new designs and product innovations and launched state of the art PDA phones and smartphones for operators and distributors in the global telecoms industry. It has invested in a strong R&D team accounting for 25% of the total headcount and a world-class high-volume manufacturing facility, both based in Taiwan.
  • 4.
  • 5.
    HTC Perceptual MapPerceptualmap based on size, camera, keyboard, resolution, and processor.
  • 6.
    Windows Phone 7PopularityHTC 57% compared to Samsung 32%
  • 7.
  • 8.
    AndroidPopularityHTC has strongpotential to advertise in Android and Windows apps.
  • 9.
    Customer Value Analysis"Applemay have the market cornered on technology enthusiasts, but Motorola satisfies a much wider audience," said Jeni Lee Chapman, executive vice president of brand and communications consulting. HTC would appeal more to Anti-Apple Fans andtechnology enthusiasts that are interested in Windows and Android operating systems.
  • 10.
    Market Value AnalysisCurrentmarket share to operating systems.HTC holds strength in both Android and Windows platforms.
  • 11.
    Market Value AnalysisHTC#3 cellular phone maker in the world behind Apple and SamsungAsia’s 2nd largest maker of smartphonesHTC Market Value Passes Nokia as SmartphonesHTC confirms that 70%of new handsets they produce will be Android poweredAndroid’s market share in the US is 36.4%, up 4 points from two months ago. Apple’s is flat over the period at 26%.RIM dropped with a market share of 25.7% down 4.7 points.HTC’s sales doubled in one year. May (1.42 billion U.S. dollars) last May ($656million).
  • 12.
    Marketing StrategyPrimary TargetMarketSmartphone usersAndroidWindows mobile 7 TouchScreenusersTechnologicallyinclinedusersCompetitiveAdvantageFirst mover for many innovationsMaintainedcustomerorientedproductpositioningBacked by multiple operating platfroms.
  • 13.
    Marketing StrategyPositioningPosition productsto high innovation and highfunctionalityMultimedia phones catered to higherresolution and Business phones catered to email functionalities, productivitytools, and networking connections.Marketing MethodsSocial MediaGuerillaMobile
  • 14.
  • 15.
  • 16.
    Interactive HTC phonemodel, demonstrating 4G speeds.
  • 17.
    Promote new phonefeatures. EVO 3D, phone replica. With 3D tv.Magazine insert withpopuppromoting 3D technology (whilemaintaining YOU campaign)QR code thatonly HTC phones canaccess. (Exclusivity)
  • 18.
    Promote HTC Senselostphone capabilitiesthrough live webcam of phone and HTC Sensewebsitewhereconsumersmay ring the phone, and enter lost and found message.
  • 19.
    Push HTC Tabletsthroughonline reviews and social media platformswith focus to features.

Editor's Notes

  • #4 http://www.htc.com/www/about-htc/mission.html
  • #5 http://www.canalys.com/pr/2010/r2010081.htmlhttp://www.gocanvas.com/content/blog/category/mobile-smartphone-industry-news
  • #6 Data used from http://www.phonerated.com
  • #7 http://alltechnoblog.com/best-top-windows-phone-7-devices/
  • #8 http://metrics.admob.com/2010/06/may-2010-mobile-metrics-report/
  • #9 http://cdn.androidpolice.com/wp-content/uploads/2010/09/NielsenMobileAppsWhitepaper.pdf
  • #10 Harris Poll
  • #11 http://cdn.androidpolice.com/wp-content/uploads/2010/09/NielsenMobileAppsWhitepaper.pdf
  • #12 http://www.bloomberg.com/news/2011-04-07/htc-surpasses-nokia-s-market-value-as-smartphones-drive-profit.htmlhttp://247wallst.com/2011/06/06/rumors-we-would-like-to-hear-htc-to-buy-rim/
  • #18 Shenzhen Lexing Electronic Co., Ltd.