John Breakey's presentation at the HRPA 2015 conference emphasizes the critical role of effective onboarding in enhancing employee retention and productivity, highlighting that companies with strategic onboarding have a 91% retention rate compared to 30% for less strategic programs. He discusses the evolution of training tools from traditional manuals to modern learning management systems and the importance of utilizing brain science to improve long-term retention through engaging content and reinforcement techniques. Breakey advocates for proactive and continuous re-boarding processes to adapt to changing business needs, suggesting that technology plays a vital role in optimizing onboarding and ongoing education.

1. TECHNOLOGY AS AN ALLY OF ONBOARDING
AND CONTINUOUS EDUCATION
Speaker: John Breakey, CEO Fivel Systems Corporation
HRPA 2015 Annual Conference

2. SIZE DOES NOT MATTER!
There is no direct correlation between
Quality of Onboarding Size of Company
and

3. WHY IS ONBOARDING IMPORTANT?
2 Reasons:
Running start to productivity
Critical first impression of your Company

4. WHY IS ONBOARDING IMPORTANT?
2013 Aberdeen Group Research
“Companies that excelled at onboarding achieved a stellar
91% employee retention rate versus 30% with less strategic
onboarding programs”.

5. LEARNING VS RETENTION
What is The Emphasis...
Completing Training
or
Remembering What Was Learned

6. LEARNING VS RETENTION
Best Outcome of Training
Employees who can recite policies, values,
mission, goals and core job functions

7. HISTORY OF LEARNING TOOLS
60’s – 80’s: Big Policy Manual
90’s – 2000’s: Intranet
2010 – Now: Learning Management Systems

8. EVOLUTION OF TECHNOLOGY TOOLS
From Binders to Video…Major Progression

9. THE SCIENCE OF THE BRAIN

10. ENVIRONMENTAL INFLUENCES
TV has trained us to “Think Fast”!
Fitbit “Find Your Fit” Commercial
How many shot changes did you count?

11. ENVIRONMENTAL INFLUENCES
Smartphones have created Attention Deficit Disorder
and constant interruption

12. ENVIRONMENTAL INFLUENCES
Video Everything!

13. MEMORY
Short Term Memory has a finite capacity

14. MEMORY
Short Term Memory has a Magic Number:

15. HOW TO APPEAL TO LONG TERM MEMORY
Visual + Audible
Practice the Skill
Quiz
Short Intervals

16. RICOH VIDEO #1
Sub-Optimal Training for Long Term Retention
Ricoh Video #1 (Pre-Fivel)

17. RICOH VIDEO #2
Optimized Training for Long Term Retention
Ricoh Video #2 (Fivel)

18. REINFORCE RETENTION WITH A QUIZ

19. THE IMPORTANCE OF HABITS
Muscle Memory
Calorie Consumption
Habits Affect Behaviour

20. OLD HABITS DIE HARD?!
Not really…we create new habits that suppress
the old ones!
New Habit Pathways

21. THE PRACTICE OF RE-BOARDING

22. CHANGE IS INEVITABLE…AND GOOD!
Policies Change, Procedures Change
New Ways, New Technologies
Business Objectives Evolve

23. RE-BOARDING THE WHOLE COMPANY
Who uses emails to announce something new?
How many of you find updating a challenge?
A well-engineered onboarding system can be
leveraged in re-boarding

24. GETTING FASTER, BETTER RESULTS
Start onboarding before the hire date
View training as a process, not an event
Start small, get comfortable, expand

25. BIG BENEFITS
Compress ramp-up period
Achieve results sooner & consistently
Set a stronger attitude for employees
2014 Towers Watson survey “1 in every 3 companies will increase and redirect
investment in HR Technology".
Investment in world class technology throughout the onboarding process is a key
indicator to success.

26. WHAT TO REMEMBER
Work with Brain Science to optimize results
Importance of Video Quality
Focus on Retention

27. AND LASTLY REMEMBER…
TECHNOLOGY IS YOUR FRIEND!
THANK YOU
John Breakey, CEO
Fivel Systems Corporation
John.Breakey@fivel.ca
www.fivel.ca