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© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 1 of 33
LEADERSHIP
Presented by:
Robere & Associates
(Thailand) Ltd.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 2 of 33
Program Outline
9.00-10.30 Opening Activities
- Introductions
- The World’s Great Leaders
- Characteristics of a Superior Leader
10.30-10.45 Coffee Break
10.45-12.00 Anyone Can Lead
- The Architects’ Dilemma
12.00-13.00 Lunch
13.00-13.30 Leadership As Shared Member Functions
13.30-14.30 Developing Leadership Behaviors in Your Own Job
- Taking the Lead
14.30-14.45 Coffee Break
14.45-17.00 Closing Activities
- My Leadership Opportunities
- Reflections
- Group Photo
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
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Taking Initiative
Program Overview
• About the training course
– The course is designed to broaden the
understanding of what leadership is and to raise th
e awareness of how to take the lead in your own jo
b..
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
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Taking Initiative
Course Outline continued..
• Developing Leadership Behaviors In Your
Own Job
– Data Review
– Taking the Lead
• Closing Activities
– My Leadership Opportunities
– Reflections
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 5 of 33
Taking Initiative
This course requires:
– Participation from everyone
– Mandatory Interaction
– Questions.. are a must
– You learn from what you do.
• take notes
• be apart of the team
• talk to the instructor at the break
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 6 of 33
Taking Initiative
Course Outline
– Opening Activities
• Introductions
• The Worlds Greatest Leaders
• Characteristics of a Superior Leader
– Anyone Can Lead
• The Architect’s Dilemma
• Leadership As Shared Member Functions
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 7 of 33
Taking Initiative
Methods And Approach
• Group Discussions
• Group Activities
• Structured exercises
• Trainer Presentations
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
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Taking Initiative
How Will You Benefit:
• Increase your understanding of leadership and
how they can apply leadership behaviors in many
situations.
• Become familiar with functional leadership theory
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 9 of 33
Taking Initiative
Benefits continued...
– Practice task and maintenance leadership
actions and,
– Assess work-behavior styles in terms of job
requirements and to plan ways to develop lead
ership behaviors in their own jobs.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 10 of 33
Taking Initiative
“Leaders are born not made”
“I could never be born a leader
because you have to be really great, l
ike Martin Luther King, Jr or John F.
Kennedy…..”
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 11 of 33
Taking Initiative
• These quotes represent the traditional viewpoint
about leadership.
• That leadership is a mysterious quality granted
to only a few privileged people,
• Contemporary viewpoints hold that leadership is
more than an invisible quality acquired in the wo
mb.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 12 of 33
Taking Initiative
• Today’s theories of leadership are based on
belief that leadership is a composite of behavior
s that can be learned and developed.
• Leadership can be used by anyone in working
with others to carry out tasks.
• Leadership may mean taking initiative, seeing a
need or a job to be done, and taking the lead.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 13 of 33
Taking Initiative
• In today’s “work smarter not harder” highly
competitive work arena, it is essential that everyo
ne take the lead in improving productivity.
• When workers take initiative, speak up, share
ideas on how a job can be done efficiently, the ent
ire organization benefits.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 14 of 33
Worlds Greatest Leaders
Group Exercise (Time 25 minutes)
– Make a list of the Worlds Greatest Leaders
– The reasons why you chose them
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 15 of 33
Characteristics of a Superior Leader
Group Exercise (Time 30 minutes)
– The goal is to discuss in your groups, the
characteristics of Superior Leadership from
Form C. and to agree on seven of them
– If you can’t all agree on seven, then you must agree on
five characteristics
– List the Characteristics and present them to the other
groups, explaining how you selected them
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 16 of 33
Characteristics of a Superior
Leader
• How many reached a consensus?
• How many had difficulty reaching a decision?
• What opinions of others in your group differed from
your own?
• Have your views on Leadership been modified by the
opinion of others?
• What did you do that helped or did not help your
group to reach decisions?
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 17 of 33
Characteristics of a Superior
Leader
• Why this demand for leadership?
• Can people learn to be a leader?
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 18 of 33
Characteristics of a Superior
Leader
As a leader you must :
• Influence people and turn knowledge into action
• channel your employees energy into the appropriate
activities.
• mobilize all your people to work together in a coordinated
way.
• Make things happen.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 19 of 33
Anyone Can Lead
The Architect’s Dilemma (Time 90 minutes)
Group Exercise
– Build the The Tower of Peace (Instruction sheet 1)
– Select an observer (Form D)
– Twenty minutes to plan how to build the Tower
– Thirty minutes to build the Tower
– Explain your Tower to the other groups
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 20 of 33
Any One Can Lead
Architect’s Dilemma
Individually Complete (Form E)
Give examples such as:
• We were all lost, but K Sinruan was an initiator
and energized us by having us imagine our favorit
e tower.
• When we started to build the tower K Sinruan
gave us directions, telling each person what to do.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 21 of 33
Concept of Reflection
• Spending quiet time alone
– To think about an issue, activity, problem,
– To clarify learning's
– To become aware of emotional reactions,
feelings.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 22 of 33
Leadership As A Shared
Member Function
• Leadership is about
– Getting people to do things that they have never
done or won’t do.
– Bringing about change through inspiration,
– Helping/coaching and sometimes through
enforcement.
• As a leader you must:
– Make it clear what matter
– Have deep conviction
– Make things happen at scale
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 23 of 33
Leadership As A Shared
Member Function
• How to be more of a leader.
• Shared Member Function
• Leadership does not rest only in one person
• Its about group organizing to accomplish tasks
• Seeing what needs to be done
• Taking the initiative to do what’s necessary
• Encouraging
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 24 of 33
Leadership As A Shared
Member Function
Range of Leadership Activities
(The motor car analogy and Form F)
A group needs to have two broad types of
activities or functions.
• Group task
• Group Maintenance
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 25 of 33
Leadership As A Shared
Member Function
Conflict:
Doing damage to the status quo is, of course, difficult
and uncomfortable for leaders.
Conflict exists in all human interaction.
– Reputation
– Fear of criticism
– Avoid conflict that may have devastating
consequences
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 26 of 33
Leadership As A Shared
Member Function
Question: What is conflict?
• It is active and often contentious dispute, debate or
disagreement, typically triggered or accompanied by
the presentation of contrary opposing information.
• let’s list some of the benefits that can be gained from
escalation of conflict:
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 27 of 33
Leadership As A Shared
Member Function
Conflict Continued...
 Motivation and energy to deal with underlying
problems;
 Making hidden or underlying issues explicit and
therefore amenable to being tackled;
 Sharpening people’s understanding of goals
(clearing up miscommunication and
misunderstanding);
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 28 of 33
Leadership As A Shared
Member Function
 Stimulating individuals to define where they stand,
 Discouraging avoidance behavior
 Preventing premature solutions, which achieve
only half-cocked, impoverished or unintended
results
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 29 of 33
Leadership As A Shared
Member Function
The conflict curve
 Another aspect of conflict that we need to understand is
that at the individual level conflict can boost performance
 But if escalated too much, it can create paralysis.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 30 of 33
Taking The Lead
Group exercise (Form G) (Time 40 minutes)
• Decide how Marcia can be more of a Leader in
her job.
• What she needs to do in order to show that she
can lead.
• Report your responses
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 31 of 33
Taking The Lead
• What are the varied leadership behaviors that
Marcia could use?
• How successful do you think she would be in
putting her point across?
• Think of a similar situation in which you
might find yourself in your own job.
– How would you handle it
– How confident would you feel
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 32 of 33
Closing Activities
My Leadership Opportunities (Time 40 minutes)
• Write out a scenario for your own job describing:
– A typical situation where you would become more
of a leader.
– Discuss this scenario in your groups.
© Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd.
Version 1.01Version 1.01
HR-TIT-E-DNHR-TIT-E-DN 33 of 33
Closing Activities
Reflection questions: (Time 30 minutes)
• How active did you participate in the course
• How do you feel about your degree of participation
• What did you learn about being a leader
• What did you learn about taking initiative
• What did you learn about yourself
• What is one way in which you might take the initiative in
your own job.
• How confident do you think you will feel about doing that

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Hr tit-e-dn

  • 1. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 1 of 33 LEADERSHIP Presented by: Robere & Associates (Thailand) Ltd.
  • 2. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 2 of 33 Program Outline 9.00-10.30 Opening Activities - Introductions - The World’s Great Leaders - Characteristics of a Superior Leader 10.30-10.45 Coffee Break 10.45-12.00 Anyone Can Lead - The Architects’ Dilemma 12.00-13.00 Lunch 13.00-13.30 Leadership As Shared Member Functions 13.30-14.30 Developing Leadership Behaviors in Your Own Job - Taking the Lead 14.30-14.45 Coffee Break 14.45-17.00 Closing Activities - My Leadership Opportunities - Reflections - Group Photo
  • 3. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 3 of 33 Taking Initiative Program Overview • About the training course – The course is designed to broaden the understanding of what leadership is and to raise th e awareness of how to take the lead in your own jo b..
  • 4. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 4 of 33 Taking Initiative Course Outline continued.. • Developing Leadership Behaviors In Your Own Job – Data Review – Taking the Lead • Closing Activities – My Leadership Opportunities – Reflections
  • 5. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 5 of 33 Taking Initiative This course requires: – Participation from everyone – Mandatory Interaction – Questions.. are a must – You learn from what you do. • take notes • be apart of the team • talk to the instructor at the break
  • 6. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 6 of 33 Taking Initiative Course Outline – Opening Activities • Introductions • The Worlds Greatest Leaders • Characteristics of a Superior Leader – Anyone Can Lead • The Architect’s Dilemma • Leadership As Shared Member Functions
  • 7. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 7 of 33 Taking Initiative Methods And Approach • Group Discussions • Group Activities • Structured exercises • Trainer Presentations
  • 8. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 8 of 33 Taking Initiative How Will You Benefit: • Increase your understanding of leadership and how they can apply leadership behaviors in many situations. • Become familiar with functional leadership theory
  • 9. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 9 of 33 Taking Initiative Benefits continued... – Practice task and maintenance leadership actions and, – Assess work-behavior styles in terms of job requirements and to plan ways to develop lead ership behaviors in their own jobs.
  • 10. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 10 of 33 Taking Initiative “Leaders are born not made” “I could never be born a leader because you have to be really great, l ike Martin Luther King, Jr or John F. Kennedy…..”
  • 11. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 11 of 33 Taking Initiative • These quotes represent the traditional viewpoint about leadership. • That leadership is a mysterious quality granted to only a few privileged people, • Contemporary viewpoints hold that leadership is more than an invisible quality acquired in the wo mb.
  • 12. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 12 of 33 Taking Initiative • Today’s theories of leadership are based on belief that leadership is a composite of behavior s that can be learned and developed. • Leadership can be used by anyone in working with others to carry out tasks. • Leadership may mean taking initiative, seeing a need or a job to be done, and taking the lead.
  • 13. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 13 of 33 Taking Initiative • In today’s “work smarter not harder” highly competitive work arena, it is essential that everyo ne take the lead in improving productivity. • When workers take initiative, speak up, share ideas on how a job can be done efficiently, the ent ire organization benefits.
  • 14. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 14 of 33 Worlds Greatest Leaders Group Exercise (Time 25 minutes) – Make a list of the Worlds Greatest Leaders – The reasons why you chose them
  • 15. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 15 of 33 Characteristics of a Superior Leader Group Exercise (Time 30 minutes) – The goal is to discuss in your groups, the characteristics of Superior Leadership from Form C. and to agree on seven of them – If you can’t all agree on seven, then you must agree on five characteristics – List the Characteristics and present them to the other groups, explaining how you selected them
  • 16. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 16 of 33 Characteristics of a Superior Leader • How many reached a consensus? • How many had difficulty reaching a decision? • What opinions of others in your group differed from your own? • Have your views on Leadership been modified by the opinion of others? • What did you do that helped or did not help your group to reach decisions?
  • 17. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 17 of 33 Characteristics of a Superior Leader • Why this demand for leadership? • Can people learn to be a leader?
  • 18. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 18 of 33 Characteristics of a Superior Leader As a leader you must : • Influence people and turn knowledge into action • channel your employees energy into the appropriate activities. • mobilize all your people to work together in a coordinated way. • Make things happen.
  • 19. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 19 of 33 Anyone Can Lead The Architect’s Dilemma (Time 90 minutes) Group Exercise – Build the The Tower of Peace (Instruction sheet 1) – Select an observer (Form D) – Twenty minutes to plan how to build the Tower – Thirty minutes to build the Tower – Explain your Tower to the other groups
  • 20. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 20 of 33 Any One Can Lead Architect’s Dilemma Individually Complete (Form E) Give examples such as: • We were all lost, but K Sinruan was an initiator and energized us by having us imagine our favorit e tower. • When we started to build the tower K Sinruan gave us directions, telling each person what to do.
  • 21. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 21 of 33 Concept of Reflection • Spending quiet time alone – To think about an issue, activity, problem, – To clarify learning's – To become aware of emotional reactions, feelings.
  • 22. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 22 of 33 Leadership As A Shared Member Function • Leadership is about – Getting people to do things that they have never done or won’t do. – Bringing about change through inspiration, – Helping/coaching and sometimes through enforcement. • As a leader you must: – Make it clear what matter – Have deep conviction – Make things happen at scale
  • 23. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 23 of 33 Leadership As A Shared Member Function • How to be more of a leader. • Shared Member Function • Leadership does not rest only in one person • Its about group organizing to accomplish tasks • Seeing what needs to be done • Taking the initiative to do what’s necessary • Encouraging
  • 24. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 24 of 33 Leadership As A Shared Member Function Range of Leadership Activities (The motor car analogy and Form F) A group needs to have two broad types of activities or functions. • Group task • Group Maintenance
  • 25. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 25 of 33 Leadership As A Shared Member Function Conflict: Doing damage to the status quo is, of course, difficult and uncomfortable for leaders. Conflict exists in all human interaction. – Reputation – Fear of criticism – Avoid conflict that may have devastating consequences
  • 26. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 26 of 33 Leadership As A Shared Member Function Question: What is conflict? • It is active and often contentious dispute, debate or disagreement, typically triggered or accompanied by the presentation of contrary opposing information. • let’s list some of the benefits that can be gained from escalation of conflict:
  • 27. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 27 of 33 Leadership As A Shared Member Function Conflict Continued...  Motivation and energy to deal with underlying problems;  Making hidden or underlying issues explicit and therefore amenable to being tackled;  Sharpening people’s understanding of goals (clearing up miscommunication and misunderstanding);
  • 28. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 28 of 33 Leadership As A Shared Member Function  Stimulating individuals to define where they stand,  Discouraging avoidance behavior  Preventing premature solutions, which achieve only half-cocked, impoverished or unintended results
  • 29. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 29 of 33 Leadership As A Shared Member Function The conflict curve  Another aspect of conflict that we need to understand is that at the individual level conflict can boost performance  But if escalated too much, it can create paralysis.
  • 30. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 30 of 33 Taking The Lead Group exercise (Form G) (Time 40 minutes) • Decide how Marcia can be more of a Leader in her job. • What she needs to do in order to show that she can lead. • Report your responses
  • 31. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 31 of 33 Taking The Lead • What are the varied leadership behaviors that Marcia could use? • How successful do you think she would be in putting her point across? • Think of a similar situation in which you might find yourself in your own job. – How would you handle it – How confident would you feel
  • 32. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 32 of 33 Closing Activities My Leadership Opportunities (Time 40 minutes) • Write out a scenario for your own job describing: – A typical situation where you would become more of a leader. – Discuss this scenario in your groups.
  • 33. © Robere & Associates (Thailand) Ltd.Robere & Associates (Thailand) Ltd. Version 1.01Version 1.01 HR-TIT-E-DNHR-TIT-E-DN 33 of 33 Closing Activities Reflection questions: (Time 30 minutes) • How active did you participate in the course • How do you feel about your degree of participation • What did you learn about being a leader • What did you learn about taking initiative • What did you learn about yourself • What is one way in which you might take the initiative in your own job. • How confident do you think you will feel about doing that

Editor's Notes

  1. Can I become a leader ? YES anyone can learn leadership skills and can become successful in leading others. That is not to say that its easy. Nor is there a simple program of training that will transform you from a supervisor into a chief executive, from an employee with big ideas into a billionaire entrepreneur, or from an athlete into a an inspirational coach. But to become a leader, like most things it takes effort and application, practice, dedication and the courage to change yourself in order to try things, to experiment, to risk making mistakes and risk failures.
  2. Leadership is not always intentional. People often follow the example of someone in authority.even though that person doesn’t want them to. Consider the leadership set by parents to their children when they say “don’t interrupt when I’m talking” but regularly interrupt each other or their children during conversation. This is a critical lesson for leaders and for those who aspire to leadership: those you are leading may follow your example (good and bad) and ignore your exhortations. The true measure of leadership is not the boldness of your intentions, the quality of your presentations and speeches, the strengths of your relationships with people, or the success in moving people to follow your lead. Leadership is about getting people to achieve new things, and therefore largely about change, about inspiring, helping and, sometimes enforcing, change in people. Above are five critical areas identified by leadership experts critical in being successful in leadership.
  3. No matter how much conviction you have, no matter how rapidly and effectively you mobilize your employees and get them to commit to achieving aspiration goals, no matter what risks you take - if you fail to channel the available energy of a group of employees into tasks that make a difference, that make things happen, then you will have failed the toughest test of leadership. It is the leadership skills of generating things to happen at a great scale that enable you to push your employees beyond simply starting new initiatives (but never finishing them), or working on multiple tasks( that are uncoordinated), or putting enormous effort into activities (but the wrong activities) . This also requires you to influence employees to get them to do things that they may not to do, to join you in achieving something that is not self-evidently in their own interest, to adjust their viewpoint or their ideas and fall behind you. Employees, especially the younger generation of employees are less likely or inclined to take a job for life,and have high expectation, Psychology research has identified that they respond poorly to command and control. Their creativity and their response to customers are better released through influence, persuasion and involvement.
  4. Spending quite time alone in focused thinking about an issue, activity of problem. It gives you an opportunity to review an activity, to clarify learnings; to become aware of feelings, emotional reactions, and concerns; and to think about potential implications and applications. The following questions are designed for reflection( They also maybe used for subgroup discussions following the reflection period, if appropriate) Write the questions on a flip chart or create a handout sheet. Then read the questions aloud and ask the participant to reflect on them and write down notes about their thoughts and responses. As you read the questions, use examples, such as: How actively have you participated in the course activities thus far? ( for example, were you talking to quitely, were you always talkative, were you more of a leader or a follower, did you take initiative.) How did you feel about your degree of participation? Would you have liked to have been more involved or taken more initiative. What did you learn about yourself. What is one way in which you might take initiative in your job? How comfortable do you feel about doing that? Why or Why not?
  5. According to leadership theory, leadership does not rest only one one person…Leadership functions are those activities that enable a group to accomplish its task, and that can be performed by everyone in a group. This theory sees the leader in a group as any person who helps the group to fulfill its needs by seeing what needs to be done and taking the initiative to do what is necessary to accomplish the task. This is called a “Functional Approach” to leadership and its emphasizes that any and all its members may perform specific leadership and it emphasizes that any and all members may perform specific leadership acts of functions such as stating a goal, summarizing, or encouraging others to speak.
  6. Some leaders can become so risk-averse, on the basis of a single uncomfortable experience and merely just blend into the culture of the enterprise. Conflict exists in all human social interaction. It is widely assumed to be a bad thing. Certainly many types of conflict involving personal hostility or disputes within and between teams about identity or values can be destructive. and yet there are greater dangers in avoiding or suppressing conflict
  7. Clearly, these are all benefits that leaders would like. And, indeed, it is easy to think of intractable problems-for example, poor integration of different business units that are supposed to be working seamlessly together to service customers-that need dramatic action to flush out dysfunctional and entrenched processes, ways of working and behavior. Unfortunately, the notion of conflict escalation is counterintuitive. It doesn’t seem to make sense. Deliberately stimulating conflict is aversive for us, in the short-term at least: it produces stress, might lead to resistance, additional effort, delays, awkwardness and embarrassment. These are obvious costs rather than benefits, and they’re all genuine concerns. But they are short-term concerns. Remember, leadership must look to the longer–term – not exclusively, but predominantly.
  8. Stimulating individuals to define where they stand, thereby building mutual understanding between different groups; Discouraging avoidance behavior (such as pretending a problem doesn’t exist or that everything is OK when it really isn’t); Preventing premature solutions, which achieve only half-cocked, impoverished or unintended results
  9. Another aspect of conflict that we need to understand is that at the individual level conflict can boost performance But if escalated too much, it can create paralysis. The best way to illustrate this is to use the bell-shaped curve that psychologists use to demonstrate how human performance begins to improve as the intensity of conflict rises. However, when conflict gets too high, people become paralyzed: they retreat to more rigid patterns of behavior, they think in a more constrained way, consider fewer options or alternatives and tend to see threats when there may be none.