LBi HR HelpDesk is an innovative Case Manager and Call-tracking Workflow Solution. Version 7 is a best-of-breed automated case management solution based on years of user feedback and an entirely new code base.
Quality HR Service Delivery Demands HR-dedicated Case ManagementLBi Software
Learn why HR needs an HR Case Management System built for HR. This webinar compares and contrasts the differences between LBi's HR specific HelpDesk and typical CRM/IT Help Desk systems. Why should you use a retrofitted CRM Help Desk when you can have an HR Specific application?
Stop Using your IT Help Desk for HR Purposes!LBi Software
Learn what the differences are between help desks built specifically for HR and those built for IT. On December 10th LBi Software hosted a webinar comparing HR help desks to IT help desks.
Based on LBi research, over 80% of HR departments that implement IT Help Desk or generic CRM systems convert to HR specific applications within approximately 3 years. In this webinar, Howard Kaplan compares and contrasts the differences between LBi's HR specific Help Desk and typical IT Help Desk systems. The presentation covers HIPAA, Safe Harbor, government compliance requirements, case confidentiality features, HR centric analytics, social collaboration and much more.
Identity and Access Management Reference Architecture for Cloud ComputingJohn Bauer
This presentation will outline a comprehensive reference architecture for meeting the secure access and provisioning demands of outsourcing business and technology processes to “the cloud”. The attendee will walk away with a more solid understanding of what identity and access management challenges face organizations looking to move application and business process support to cloud computing providers as well as offer a reference architecture that outlines how to build standards based solutions for each challenge.
John F. Bauer III has over 20 years of Information Technology and Security delivery experience. John is currently the Enterprise Security Architect for Key Bank and has previous held leadership positions at British Petroleum, Cliffs Natural Resources, MTD Products, and National City/PNC Bank. John has spoken previously on the topic of Information Security at CA World, Oracle Open World, Digital ID World and NACHA conferences. John has both a Computer Science degree and MBA from Case Western Reserve University’s Weatherhead School of Management and is a frequent Adjunct Professor on Network Security at Cuyahoga Community College. John also maintains an active blog: MidwestITSurvival.com.
Identity Management Over the Horizon: What’s New and What’s NextENow Software
Microsoft is continually pumping changes into its cloud services. One of the biggest sets of changes revolves around Azure Active Directory (AAD), the core identity service that Microsoft hopes to someday use to replace on-premises Active Directory. AAD is a key part of Office 365, but it has many other capabilities too. In this webinar, Microsoft Exchange MVP Paul Robichaux will cover:
- The various editions of AAD.
- What they do and don’t do
- How you can effectively use them as part of your overall identity management strategy for user authentication, federation, and access to cloud services.
Quality HR Service Delivery Demands HR-dedicated Case ManagementLBi Software
Learn why HR needs an HR Case Management System built for HR. This webinar compares and contrasts the differences between LBi's HR specific HelpDesk and typical CRM/IT Help Desk systems. Why should you use a retrofitted CRM Help Desk when you can have an HR Specific application?
Stop Using your IT Help Desk for HR Purposes!LBi Software
Learn what the differences are between help desks built specifically for HR and those built for IT. On December 10th LBi Software hosted a webinar comparing HR help desks to IT help desks.
Based on LBi research, over 80% of HR departments that implement IT Help Desk or generic CRM systems convert to HR specific applications within approximately 3 years. In this webinar, Howard Kaplan compares and contrasts the differences between LBi's HR specific Help Desk and typical IT Help Desk systems. The presentation covers HIPAA, Safe Harbor, government compliance requirements, case confidentiality features, HR centric analytics, social collaboration and much more.
Identity and Access Management Reference Architecture for Cloud ComputingJohn Bauer
This presentation will outline a comprehensive reference architecture for meeting the secure access and provisioning demands of outsourcing business and technology processes to “the cloud”. The attendee will walk away with a more solid understanding of what identity and access management challenges face organizations looking to move application and business process support to cloud computing providers as well as offer a reference architecture that outlines how to build standards based solutions for each challenge.
John F. Bauer III has over 20 years of Information Technology and Security delivery experience. John is currently the Enterprise Security Architect for Key Bank and has previous held leadership positions at British Petroleum, Cliffs Natural Resources, MTD Products, and National City/PNC Bank. John has spoken previously on the topic of Information Security at CA World, Oracle Open World, Digital ID World and NACHA conferences. John has both a Computer Science degree and MBA from Case Western Reserve University’s Weatherhead School of Management and is a frequent Adjunct Professor on Network Security at Cuyahoga Community College. John also maintains an active blog: MidwestITSurvival.com.
Identity Management Over the Horizon: What’s New and What’s NextENow Software
Microsoft is continually pumping changes into its cloud services. One of the biggest sets of changes revolves around Azure Active Directory (AAD), the core identity service that Microsoft hopes to someday use to replace on-premises Active Directory. AAD is a key part of Office 365, but it has many other capabilities too. In this webinar, Microsoft Exchange MVP Paul Robichaux will cover:
- The various editions of AAD.
- What they do and don’t do
- How you can effectively use them as part of your overall identity management strategy for user authentication, federation, and access to cloud services.
ShareDocs Enterpriser is a high-tech and secure document management system that lets you create, share, preserve, procure and manage official documents. Taking the Green Initiative forward, it helps you make your business go paperless. Its SME-specific modules, customizable design and ease of use makes ShareDocs Enterpriser one of the most favored enterprise document management system.
Overview of Identity and Access Management Product LineNovell
Attend the two-hour foundation session on the Identity and Access Management product line from Novell and start your BrainShare right! This session will deliver a high-level overview of the full Identity and Access Management product line. It will highlight how the products work together as an integrated solution, and the session has a modular format so you can attend the product overviews you are most interested in. The session will provide real life examples of integration-focused benefits, followed by a 25 minute overview and update on each of the products: Novell Identity Manager, Novell Access Manager and Novell SecureLogin.
docuvita is the powerful and cost-effective document management software for small and medium-sized enterprises – a modern, state-of-the-art software solution. More than ten successful years in the market and a large number of customer installations form the solid basis for our broad knowledge and extensive experience in document management.
Six Good Reasons to select docuvita document management system
1. Standardized: Quick and easy start with low training effort
2. Customizable: Easily adaptable to existing workflows
3. Efficient Automatic archiving: Quick retrieval of information and Optimization of processes
4. Flexible: Grows with your business and your needs. Expandable via programming interface (API)
5. Safe: Outstanding access security – Sophisticated rights management – Legally compliant archiving
6. Independent: Free choice of end devices – Access via any current web browser – No license costs for the database
Aiim Seminar - SharePoint Crossroads May 23 - Bending but Not Breaking - Spea...Bill England
At the AIIM SharePoint seminar in DC this past may, Buildingi presented out experience moving a Project Knowledge Center (PKC) .Net application to SharePoint, and were joined by Joanna Elazrak from Microsoft who spoke on 'Using SharePoint for Microsoft Records Management'.
Established 17+ years of solid record: data system administration; technical & project planning support; system analysis / reporting; major system security / maintenance, upgrading, implementation; resource planning, utilization, and maximization; and overseeing directing projects to improve integrity/usefulness of functional database systems. Experience leading projects from conceptual stages through sustainment: major multi-site, multi-state hardware installation, upgrade, and system administration.
i-doc on Cloud is offered as an on-demand service. The software is hosted on Cloud rather than the server, to reduce the IT maintenance hassles pertained to VPN and LAN network, making documents accessible from any location.
Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!Zia Consulting
With the recent release of Ephesoft 3.1 on Linux, the modern alternative to legacy intelligent capture technologies is now even further differentiated from the costly and complex choices of the past. During this presentation, we will provide an overview of Ephesoft on Linux and discuss the unique value provided with this offering.
Specific topics covered include:
-Why Ephesoft on Linux (vs. Windows)
-Ephesoft Web Services and Zia's "In-Process Capture"
-What's So Different About Ephesoft Anyway?
-Document Processing with Ephesoft: Mortgage, Insurance, Human Resources, Accounts Payable + more...
Zia is the 2012 and 2013 Partner of the Year for Ephesoft and co-author of the book Intelligent Document Capture with Ephesoft. Zia Solutions for Ephesoft include Mortgage and Insurance Processing, Invoice Automation, Employee Onboarding/Offboarding, and more!
View this slideshow to learn how electronic document management helps you go paperless and boost productivity.
Watch the on-demand webinar on HelpSystems.com:
http://www.helpsystems.com/rjs/events/recorded-webinars/document-management-101
This reference architecture outlines a general solution for a centralized Identity Management (IdM) system without
committing itself to any specific business needs.
MITIE WorkWise has developed its own portable document repository, platform branded „Keep‟ . With a
professional in-house CD and DVD production facility allowing us to build bespoke PDR’s and print covers with
your chosen corporate identity, thereby ensuring your brand integrity is maintained. The process is no longer
labour intensive and has an advanced multi search engine capability.
ShareDocs Enterpriser is a high-tech and secure document management system that lets you create, share, preserve, procure and manage official documents. Taking the Green Initiative forward, it helps you make your business go paperless. Its SME-specific modules, customizable design and ease of use makes ShareDocs Enterpriser one of the most favored enterprise document management system.
Overview of Identity and Access Management Product LineNovell
Attend the two-hour foundation session on the Identity and Access Management product line from Novell and start your BrainShare right! This session will deliver a high-level overview of the full Identity and Access Management product line. It will highlight how the products work together as an integrated solution, and the session has a modular format so you can attend the product overviews you are most interested in. The session will provide real life examples of integration-focused benefits, followed by a 25 minute overview and update on each of the products: Novell Identity Manager, Novell Access Manager and Novell SecureLogin.
docuvita is the powerful and cost-effective document management software for small and medium-sized enterprises – a modern, state-of-the-art software solution. More than ten successful years in the market and a large number of customer installations form the solid basis for our broad knowledge and extensive experience in document management.
Six Good Reasons to select docuvita document management system
1. Standardized: Quick and easy start with low training effort
2. Customizable: Easily adaptable to existing workflows
3. Efficient Automatic archiving: Quick retrieval of information and Optimization of processes
4. Flexible: Grows with your business and your needs. Expandable via programming interface (API)
5. Safe: Outstanding access security – Sophisticated rights management – Legally compliant archiving
6. Independent: Free choice of end devices – Access via any current web browser – No license costs for the database
Aiim Seminar - SharePoint Crossroads May 23 - Bending but Not Breaking - Spea...Bill England
At the AIIM SharePoint seminar in DC this past may, Buildingi presented out experience moving a Project Knowledge Center (PKC) .Net application to SharePoint, and were joined by Joanna Elazrak from Microsoft who spoke on 'Using SharePoint for Microsoft Records Management'.
Established 17+ years of solid record: data system administration; technical & project planning support; system analysis / reporting; major system security / maintenance, upgrading, implementation; resource planning, utilization, and maximization; and overseeing directing projects to improve integrity/usefulness of functional database systems. Experience leading projects from conceptual stages through sustainment: major multi-site, multi-state hardware installation, upgrade, and system administration.
i-doc on Cloud is offered as an on-demand service. The software is hosted on Cloud rather than the server, to reduce the IT maintenance hassles pertained to VPN and LAN network, making documents accessible from any location.
Ephesoft & Linux Webinar: Smart Capture™ is Now Even Smarter!Zia Consulting
With the recent release of Ephesoft 3.1 on Linux, the modern alternative to legacy intelligent capture technologies is now even further differentiated from the costly and complex choices of the past. During this presentation, we will provide an overview of Ephesoft on Linux and discuss the unique value provided with this offering.
Specific topics covered include:
-Why Ephesoft on Linux (vs. Windows)
-Ephesoft Web Services and Zia's "In-Process Capture"
-What's So Different About Ephesoft Anyway?
-Document Processing with Ephesoft: Mortgage, Insurance, Human Resources, Accounts Payable + more...
Zia is the 2012 and 2013 Partner of the Year for Ephesoft and co-author of the book Intelligent Document Capture with Ephesoft. Zia Solutions for Ephesoft include Mortgage and Insurance Processing, Invoice Automation, Employee Onboarding/Offboarding, and more!
View this slideshow to learn how electronic document management helps you go paperless and boost productivity.
Watch the on-demand webinar on HelpSystems.com:
http://www.helpsystems.com/rjs/events/recorded-webinars/document-management-101
This reference architecture outlines a general solution for a centralized Identity Management (IdM) system without
committing itself to any specific business needs.
MITIE WorkWise has developed its own portable document repository, platform branded „Keep‟ . With a
professional in-house CD and DVD production facility allowing us to build bespoke PDR’s and print covers with
your chosen corporate identity, thereby ensuring your brand integrity is maintained. The process is no longer
labour intensive and has an advanced multi search engine capability.
20160422 Speedy Framework Enterprise Application Development PlatformHarezmi IT Solutions
Speedy Framework Enterprise Application Development Platform is a model driven enterprise application development platform which enables developers to create enterprise java web application very fast.
Bitrix Intranet Portal is a business-driven intranet solution designed for Enterprise 2.0 collaboration.
Get an effective and easy-to-use intranet portal that includes the latest integrated communication, collaboration, social networking, document sharing, and task management tools.
The Information Governance Headache - SharePoint ECMGareth Fisher
Extending the capabilities of SharePoint with a robust ECM Platform. Webinar is given with SharePoint 2010/2013 and OpenText Content Server with the Application Governance and Archiving tool.
ULIS – Document Manager is a comprehensive toolkit for document management. Document management systems today range in size and scope from small, standalone systems to large scale enterprise-wide configurations serving a global audience. ULIS – Document Manger stays ahead of the competition by releasing free updates every month, meaning you’ll never have to look for new billing software again. We also offer a multitude of professional services for enterprise clients looking for more than just document manager software.
“Where the Rubber Meets the Road: Applying HR Technology to Solve Real-world Problems,” from LBi Software, brings the insight and wisdom of seven of HR's most recognized thought leaders to one topic: how to use today's powerful HR technology to focus on the people in your organization and become a more strategic business partner.
Our engaging e-book draws on the experience and knowledge of some of the most recognized thought leaders in HR today, including Steve Boese (HR Technology Conference & Expo), Ron Thomas (Human Capital Institute), Lisa Rosendahl (WomenofHR.com), Robin Schooling (HR Schoolhouse.com) and Matt Stollak (True Faith HR).
This e-book gives you succinct and revealing insight into how HR can better understand and rise to daily challenges, such as:
-Assuming too much about what employees think and feel.
-Meeting the increasing demand for workforce transparency and accuracy.
-Understanding the essential characteristics of employees, beyond job skills and goals
-Building your rewards program on your organization's culture
-Adapting to cultural developments and trends
-Using social media to assess the employee experience
-Embracing data to prove HR effectiveness
-Getting real-world use out of the newest HR technology
HR Analytics and KPIs with LBi HR HelpDeskLBi Software
A well-designed and mature HR Case Management solution can provide great value through powerful analytics.
By delivering HR Help Desk Key Performance Indicators (KPI) in a graphical Executive Dashboard format, senior management will have the right information at their fingertips, in real time and with pain points clearly and visually presented, to make the critical decisions necessary to maximize organizational performance.
We will also show how this valuable data can enhance other KPI tools such as Balanced Scorecard analytics. Find out why Big Data analytics is truly a necessity to succeed in today's highly competitive business climate!
We will discuss and demonstrate how LBi HR Help Desk analytics can transform your organization by providing a keen understanding of your workforce dynamics, including exposure to general employee attitudes, management issues, festering labor disputes, and other workplace concerns that can impact productivity
Leveraging HR Technology to Solve Real World ChallengesLBi Software
Presentation deck for "Leveraging HR Technology to Solve Real World Challenges" webinar. Join HR thought leader Robin Schooling and LBi Software President Richard Teed for a one-hour webinar on how you can use technology more effectively to meet the daily, real-world challenges of HR. Moderated by HR blogger and sought-after speaker Laurie Ruettimann.
This thought provoking webinar will provide tactical answers to questions like:
How can HR shift its thinking to benefit from technology and not be threatened by mountains of data?
How can HR be a strategic player in the trend toward more-inclusive relationships with employees?
How can HR use technology to learn more about employee attitudes and opinions?
How can HR play a role in ensuring that employee information and company data are safe?
How can HR use technology to turn big data into brass-tacks decisions?
This session will discuss the advantages of pairing self-service portals with critical employee functionality in online benefit enrollment and time and attendance tracking that effectively reduces costs and improves the data quality in HCM solutions. We will discuss and highlight the potential ROI, areas for cost savings and demonstrate the ease of use and integration to packaged HR solutions and legacy systems.
Making the Case for Online Benefits Enrollmenta - Aug 2010LBi Software
The session addresses the importance of online benefits enrollment and features that can guide employees to best decisions and best fit solutions for their current needs. We will highlight features that provide plan analysis and cost projections which contribute to the decision support process and will demonstrate the ease of use of the online systems. Integration to the existing HCM solution provides access to plan information, handbooks and guides.
Leveraging Self-Service Applications to Improve EfficienciesLBi Software
This session will discuss the advantages of pairing self-service portals with critical employee functionality in online benefit enrollment and time and attendance tracking that effectively reduces costs and improves the data quality in HCM solutions. We will discuss and highlight the potential ROI, areas for cost savings and demonstrate the ease of use and integration to packaged HR solutions and legacy systems.
This session will discuss the advantages of pairing self-service portals with critical employee functionality in online benefit enrollment and time and attendance tracking that effectively reduces costs and improves the data quality in HCM solutions. We will discuss and highlight the potential ROI, areas for cost savings and demonstrate the ease of use and integration to packaged HR solutions and legacy systems.
LBi Software presented "Making the Case for Online Benefits Enrollment" at the OHUG 2010 Conference. The session addresses the importance of online benefits enrollment and features that can guide employees to best decisions and best fit solutions for their current needs. We will highlight features that provide plan analysis and cost projections which contribute to the decision support process and will demonstrate the ease of use of the online systems. Integration to the existing HCM solution provides access to plan information, handbooks and guides.
Improve Employee Self Service With Bolt On Applications
HR HelpDesk: Uniquely Designed to Serve HR
1. LBiSoftware.com
LBi HR HelpDesk is an
Innovative Case Manager and
Call-tracking Workflow Solution
LBi HR HelpDesk:
Uniquely Designed to Serve HR
2. LBi Software | LBi HR HelpDesk: Uniquely Designed to Serve HR 2
Multiple means for privacy and confidentiality
• Case visibility can be designated in one of three
ways: Normal, Protected, or Confidential
• Employees can request the way they wish to be
notified of changes in a case (email, in person,
by phone, etc.)
• Employees may request notification by email
to their personal email address or in a hard-
copy letter sent to their home
User-defined roles and rights for system access
• Assign cases by roles (e.g., administrator,
manager, customer-service representative/
agent, etc.)
• Assign cases by organizational level (e.g.,
department, division, case category, etc.)
• Assign options for reassigning, escalating,
reopening, deleting a case, etc.
Workflow configured to your organization’s
HR processes and procedures
• Easily search by case number, employee’s Social
Security number, company ID number, last and
first name, or by “sounds like”
• Create new cases through the employee portal
or HR portal, by email, or by CTI/IVR (phone)
integration
• Allow auto-assignment of cases to a specific
user or group and based on your organizational
and workflow structure
• Balance caseloads — select to automatically
assign each new case to the group member
with the lightest current caseload
• Assign non-critical cases to a “bucket” group;
group members periodically review the “bucket
cases,” act on open files, and efficiently empty
the queue
• Variably designate who can escalate and/or
reassign cases, such as by user role, location,
department, category or subcategory within
the organization, etc.
• Easily display priorities for each user through
LBi’s exclusive Clipboard, a simple and powerful
filtering function that allows users to select
their own “to-do” items from the complete list
of open tasks they may be responsible for
• Select specific records for bulk action (e.g.,
reassignment, mark as urgent, etc.)
• Give authorized users speedy, two-click access
to the caseloads of other users
• Customize with the Aging Utility — include or
exclude holidays and weekends, hours or days,
and set business hours
• Send follow-up reminder notifications
• Create custom workflow tasks on the fly — or
by pre-defining tasks based on the type of case
• Easily reassign cases on the fly — or pre-
schedule case reassignments to account for
planned absences
• Open cases on behalf of another user
Efficient, confidential employee-HR
interactions
• Communicate with employees and HR users
without the need for email, ensuring privacy
• Maintain a complete record of employee and
HR conversations for cases directly within LBi
HR HelpDesk
• Attach documents related to any interaction
Very easy to use, minimal training for
the employee or the HR team member
• User interface is tuned for widescreen viewing
• Special version is available for browsers on
mobile devices
Innovative Case Management and Workflow
3. LBi Software | LBi HR HelpDesk: Uniquely Designed to Serve HR 3
Integrates with any major HRMS
• Populate HR HelpDesk employee records in real
time with an HRMS master file data (e.g., job
title, ID number, date of birth, last four digits of
Social Security number, personal email address,
emergency contact, etc.)
• Integrate data using web services, database
view, a flat file, or database integration, or
import the employees yourself
Links with employee records in other systems
• Efficiently and securely link with employee
records in Workday, Oracle HCM Cloud,
PeopleSoft, ADP, talent management systems,
and more
100% Java, totally mobile
• Runs in all major internet browsers, plus on
Apple iPhones/iPads, Androids, etc.
• Requires no plug-ins (doesn’t require ActiveX,
Flash, Silverlight, etc.)
• Offers mobile device Employee Portal version
• Separate CSR screens are tuned for
mobile browsers, giving customer-service
representatives a full view of all case details
and all related employee information
Amazon VPC hosting
• VPC hosting rolled into Version 7 pricing
• Your app and data are hosted privately
• If your data is sensitive, it deserves private
hosting
Other hosting options are available. We also
offer Rackspace dedicated server hosting.
Benefits include:
• Expertise — Rackspace is a leader, three years
running, in the Gartner Magic Quadrant
• Hosting facilities across the United States, in
the United Kingdom, and in Asia
• Single-tenant servers managed and secured by
experts
• SAS 70 Type II and SSAE 16 certified
• ISO 27001 certified
• Support for HIPAA, SOX, and European Safe
Harbor policies
• Client-specific hardware and your own server
HR-focused data security
• Single Sign-on (SSO)
• Two-factor authentication
• Data encryption at rest
• Password encryption
• VPN-encrypted access
Out-of-the-box or custom deployment
• LBi is staffed to support customized client
deployments
• Service and support offers a full upgrade path
for every installation
Comprehensive online help at every screen
Open-source tools — no expensive
external licenses
Completely and professionally supported
by experienced LBi staff
4. LBi Software | LBi HR HelpDesk: Uniquely Designed to Serve HR 4
The Knowledge Base — Integrated and Sophisticated
Two searchable knowledge bases
• Common Problems Knowledge Base — Your repository of frequently asked questions. Import
your existing FAQ database or create and continually update one on the fly using the “Submit
as a Common Problem” checkbox on each Case Entry screen.
• Wiki Knowledge Base — The text of all of your corporate HR documentation is indexed and
categorized for easy search and retrieval.
• Expanded knowledge base search options
• Instructional videos for more-informed usage
• Secure, HR-only access for system administrators for selected documents, searchable by
category (e.g., templates for form letters, recommended responses to sensitive issues, etc.)
Document repository (file cabinet)
• Stores all of your original HR documents in a Windows Explorer-style view for easy search
and retrieval
• Can include PDFs, Word documents, forms, etc.
• Accepts unlimited documents as attachments to cases
• For advanced document management, LBi offers integration with Perceptive Software or
Microsoft SharePoint
Search Functionality — Powerful
and Fast
Search for any case or set of cases based on
any field, including text fields
• Find cases by any combination of employee
name, date range, assigned user, case category,
problem or resolution text fields, location,
status, etc.
LBi HR HelpDesk maintains a permanent
history of all case records
• Small record size ensures no need to purge old
records unless desired
5. LBi Software | LBi HR HelpDesk: Uniquely Designed to Serve HR 5
Take advantage of a wealth of standard reports
• Case Status and Case Detail
• Case Audit Trail
• CSR/Agent Effectiveness
• Case Ownership
• Open Cases
• Overdue Cases
• Aging of Cases
• Case Transfer Report
• Escalated Cases Report
• Days Open
• Urgent Cases
• Employee Survey Results
• Departmental/Divisional Analysis
• Case Category Analysis
• Case History Detail
• Employee Logins
• Knowledge Base Feedback
• Quick Answers
• Employee Grievance Audits
Create, name, and save customized ad hoc
reports as you go
• Select report fields from among dozens of
criteria
• Filter a new report and save it with a custom
name
• Publish reports to others or save as private
Schedule reports to run automatically and
to select recipients
Save fully formatted reports in most major file
types (PDF, Word, Excel, PowerPoint, etc.)
Extract data easily for ad hoc reporting by
nontechnical users
Leverage the Executive Dashboard for
comprehensive analytics
• Customizable widgets and multiple chart
graphic options
• One-click access to underlying data
• Improved features in LBi HelpDesk Version 7.0
Pricing: Pricing is as low as $1,500/
month for up to 10 named HR users
and unlimited employee self-service
usage. Includes full HR HelpDesk
application, all third-party licensing,
and hosting on Amazon Web
Services EC2 RDS.
Reporting Features — Robust and Tailored to HR’s Needs
6. About LBi Software
LBi Software provides precisely engineered, customer-focused
human resources technology solutions developed from more
than 30 years of experience in HR technology and HR processes.
Our flagship solution, LBi HR HelpDesk, is an innovative case
manager and call-tracking workflow solution that creates a
rich and powerful knowledge base on the fly, with a unique,
tiered pricing structure that appeals to companies of any size.
Our organic belief in — and solid reputation for applying — a
true client-vendor partnership on every project ensures a
highly configurable solution for businesses with as few as 50
employees or more than 50,000, always designed to put the
power in the hands of the employee.
In addition, every LBi project is supported by our rich experience
and expertise in Mobile Development, Business Intelligence,
Data Warehousing, and Reporting and Analytics.
LBi Software is headquartered in Melville, N.Y.,
and is online at LBiSoftware.com.
LBi Software
999 Walt Whitman Road
Melville, NY 11747
Phone: 516-921-1500
Fax: 516-921-1897
Email: ProductManager@LBiSoftware.com