Making the Case for Online Benefits Enrollmenta - Aug 2010


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The session addresses the importance of online benefits enrollment and features that can guide employees to best decisions and best fit solutions for their current needs. We will highlight features that provide plan analysis and cost projections which contribute to the decision support process and will demonstrate the ease of use of the online systems. Integration to the existing HCM solution provides access to plan information, handbooks and guides.

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Making the Case for Online Benefits Enrollmenta - Aug 2010

  1. 1. Empowering-Connecting-Integrating<br />Making the Case for Online Benefits Enrollment<br />Empowering Employees – Improving Operations<br />Al Burroughs<br />Michael DeNezzo<br />August, 2010<br />
  2. 2. Agenda<br />Business Drivers <br />Self-Service Today<br />Online Benefits Enrollment Characteristics<br />Online Benefits Enrollment ROI<br />Getting Started <br />Q & A<br />2<br />
  3. 3. LBi Software Overview<br />Headquartered in Woodbury, Long Island<br />20 years Human Capital Management Focus<br />Experience with Packaged Software Solutions<br />PeopleSoft<br />Oracle<br />Team culture – average tenure is 10 years<br />Platform independent and process oriented<br />3<br />
  4. 4. Current Business Drivers<br />Current Business Directions<br />Navigate current economy<br />Still a recession?<br />Turning around?<br />Prepare for economic turn around <br />Reduce costs <br />Retain key talent<br />“Employers are still <br />struggling to find that <br />magic formula <br />for controlling costs”<br />- Deloitte’s Benefits Reward Survey 2008<br />
  5. 5. Benefit Administration Trends<br />All statistics from Deloitte study: 2008 Top Five Total Rewards Priorities Survey<br />
  6. 6. Technology & Business Challenges<br />Source: “Unum - HR Trends and Challenges 2007”<br />
  7. 7. Self Service Today<br />Used to be nice-to-have<br />Today it is required<br />Banking<br />Shopping <br />Research<br />For Customers & Employees<br />Advantages<br />Convenient<br />Self-paced<br />Multiple searchable knowledgebases<br />Information at your fingertips<br />7<br />
  8. 8. Common Self Service Apps<br />Typical Self Service Solutions<br />Compensation/Payroll<br />Attendance/Vacation Scheduling <br />Help Desk <br />Development and Career Opportunities<br />Benefits Enrollment <br />8<br />
  9. 9. Online Benefit Enrollment Advantages<br />Greater Convenience<br />24 x 7 access<br />Browser based via the web<br />Automates costly manual processes<br />Online Access<br />Handbooks<br />Manuals<br />Forms<br />Wiki<br />9<br />
  10. 10. Wiki Technology for Benefits<br />Wiki slide<br />
  11. 11. Chrysler Digital Owner Manuals<br />Starting in 2010<br />DVD based owners’ manuals<br />Eliminates 930 tons of paper<br />Saves 20,000 trees<br />Copies available online<br />Adds new Video features<br />Tours<br />Tutorials<br />
  12. 12. Online Benefit Enrollment<br />Paperless enrollment <br />Customized to brand<br />All benefits<br />Dependents/Beneficiaries<br />Context flyover Help<br />Integration with benefits<br />
  13. 13. Online Benefit EnrollmentAdvantages<br />Reliable<br />Internet/intranet<br />Improves data accuracy<br />Better service and control<br />Increases security & confidentiality<br />Saves Time/Reduces Cycle Time<br />Increases communications<br />Increases efficiencies of operational staff<br />Decreases HR resource requirements<br />13<br />
  14. 14. Online Benefit EnrollmentFeatures<br />New Employee Enrollment<br />Existing Employee Maintenance<br />Review<br />Update<br />Up to Date Summaries<br />Health and Welfare<br />Life Insurance<br />Link to TPA Sites <br />14<br />
  15. 15. Online Benefit Enrollment<br />Health and welfare benefit enrollment process<br /><ul><li> Browser-based
  16. 16. Integrated with HRMS</li></li></ul><li>Online Benefit EnrollmentTools<br />Access Benefit Plans<br />Link to current plan handbook - wiki<br />Up to date plan pricing<br />Tools for <br />Filter-down choices<br />“What if” analysis/planning<br />Projected costs<br />Update Personal Information<br />Update Dependent/Beneficiary Data<br />16<br />
  17. 17. Online Benefit EnrollmentIntegration<br />Communicates with HCM Modules<br />Can Automatically Begin Open/Annual Enrollment<br />Can Utilize HCM Configuration<br />Can Be Updated “on the fly”<br />17<br />
  18. 18. Online Benefit EnrollmentROI<br />Reduces Costs<br />Eliminates paper forms & mailings<br />Saves on printing & distribution of<br />Forms<br />Manuals<br />Handbooks<br />Reduces data errors<br />Decreases HR staff utilization<br />Fewer phone calls/questions for HR<br />Great visual tool<br />18<br />
  19. 19. How to get Started<br /> “only 30% of all Enterprise Software features are implemented by Users.” Oracle presentation at Philadelphia RUG conference <br />LBI Discovery Process for HCM<br />Designed to uncover and document the business challenges and potential returns in the upgrading of old processes and/or the building of new Self-Service solutions. It will assist you in documenting the:<br />Business requirements <br />Impacted business functions <br />Suspected business problems<br />Potential ROI <br />Project justifications<br />
  20. 20. Our Suggestions<br />Understanding and Documenting the Business Problem and Potential ROI<br />How is the Discovery Process Accomplished:<br />Jointly defining business requirements<br />Completely documenting project justifications<br />Fully assessing project costs & savings<br />Outcome of the Discovery Process Service:<br />recommend a design and document a templated solution that meets the customer requirements<br />
  21. 21. LBi Bolt-on Solutions<br />For more information:<br />
  22. 22. Questions<br />22<br />
  23. 23. Thank You!<br />Al Burroughs<br />Michael DeNezzo<br /> For more information go to<br />23<br />