The global crisis caused by COVID-19 is reshaping everything from our planet, to where and how we work, go to school, manufacture products, provide healthcare, and live our daily lives. Interested in learning more about Megatrends? Visit hpmegatrends.com.

1. 78%
© HP 2020
53%
COVID-19 IS DISRUPTING EDUCATION
AROUND THE GLOBE
COVID-19
COVID-19 MORTALITY RATES COULD BE LINKED
TO LONG-TERM AIR POLLUTION EXPOSURE
36%
As of mid-April 2020
$11,000
per person per year in
savings for companies
IMPACTS
Harvard Researchers found that even
a small increase in ne particulate
matter (PM2.5) in the air is associated
with an 8% increase in the COVID-
19 death rate in U.S. counties.
Mid-March 2020
UNEMPLOYMENT IS SKYROCKETING
DUE TO COVID-19
1.5B youth were affected by
school closures in 195 COUNTRIES
Source: https://www.ustravel.org/sites/default/les/media_root/document/Coronavirus2020Impacts-3.24-WEB.pdf
81%
Through May 2020
KEY TAKEAWAY: COVID-19 is accelerating the digital transformation of healthcare with telemedicine,
robots in hospitals, and articial intelligence on the frontlines.
The global crisis caused by COVID-19 is reshaping everything from our planet, to where and how we
work, go to school, manufacture products, provide healthcare, and live our daily lives.
COVID-19 IS TAKING A TOLL ON MANUFACTURERS
33%
9%
unemployment in the EU
Analyzing drug compounds
Identifying symptoms of
hospital visitors
Providing decision support for
CT scans
Forsee a
FINANCIAL
IMPACT
Source: https://en.unesco.org/news/13-billion-learners-are-still-affected-school-university-closures-educational-institutions
THE TRAVEL INDUSTRY HAS BEEN HIT THE
HARDEST BY THE COVID-19 PANDEMIC
41%
44.2M
US workers led for unemployment
10
vaccines in
clinical testing
Forsee a
CHANGE IN
OPERATIONS
U.S. Projections for 2020
ROBOTS
Clean and disinfect
Deliver medicine
Monitor patient temperatures
Plastic waste in Bangkok
Affected by
SUPPLY CHAIN
DISRUPTIONS
MARCH 2020
Google Classroom active users
DOUBLED TO >100M
$400B
Change in average PM2.5 during 3-weeks* of lockdown,
as compared to the same time period the previous year
Source: National Association of Manufacturers Member Survey, Feb 28 - Mar 9 2020
Decline in spending
COVID-19 IS CHANGING HOW WE LIVE AND INTERACT
7X
Sources: https://www.cnn.com/2020/06/11/economy/unemployment-benets-coronavirus/index.html?utm_content=2020-06-12T00%3A39%3A03&utm_source=twbusiness&utm_medium=social&utm_term=link
https://www.statista.com/statistics/1115276/coronavirus-european-unemployment/
Contactless
payments
PATIENTS ARE INCREASINGLY TURNING TO
TELEMEDICINE DURING COVID-19 LOCKDOWNS
Impact of 9/11
Source: https://ir.teladoc.com/news-and-events/investor-news/press-release-details/2020/Teladoc-Health-Previews-First-Quarter-2020-Results/default.aspx
LOCKDOWNS ARE ACCELERATING THE ADOPTION OF ONLINE LEARNING
5.9M
THE PANDEMIC IS LEADING TO AN INCREASE IN GIG WORK JOB POSTINGS
Sources: https://www.theguardian.com/society/2020/mar/28/lockdowns-world-rise-domestic-violence
https://www.nytimes.com/2020/05/15/us/domestic-violence-coronavirus.html
APRIL 2020
10.3M Coursera course enrollments
UP 644% from the same period last year
Jobs lost
Driving
+9%
WASHINGTON, DC
RESEARCHERS AROUND THE WORLD ARE URGENTLY
WORKING TO DEVELOP A COVID-19 VACCINE
CITIES IN LOCKDOWN SEE
AIR QUALITY IMPROVEMENTS
Sources:
https://tech.hindustantimes.com/tech/news/google-classroom-users-doubled-to-over-100-million-as-quarantines-spread-story-S0pEKuUiyEgZAltMhbYo9I.html
https://hbr.org/2020/05/higher-ed-needs-a-long-term-plan-for-virtual-learning
https://www.forbes.com/sites/suzannerowankelleher/2020/03/23/4-
million-hotel-workers-to-lose-their-jobs-in-coming-
weeks/#2117f9f94cd0
https://www.statista.com/statistics/1105260/coronavirus-hotel-
business-sales-impact-us/
SOME URBAN TECH BUSINESSES HAVE BEEN HIT
HARD BY COVID-19, WHILE OTHERS ARE GROWING
Job postings - March 2020 vs March 2017:
REPORTS OF DOMESTIC VIOLENCE HAVE
INCREASED DURING LOCKDOWNS
2019
135M
Source: https://www.covid-19vaccinetracker.org/
5.4%
of rideshare drivers
reported decreased
demand
Feb 2020
162
GLOBAL POPULATION FACING ACUTE FOOD
INSECURITY COULD DOUBLE DUE TO COVID-19
As of June 16
THE PANDEMIC IS INCREASING THE
VOLUME OF PLASTIC WASTE
50%
Source: https://www.cntraveler.com/story/coronavirus-air-travel-these-numbers-show-the-massive-impact-of-the-pandemic
of consumers
bought groceries
online
Source: https://www.wfp.org/news/covid-19-will-double-number-people-facing-food-crises-unless-swift-actions-taken US
HOSPITALS ARE USING DRONES AND
ROBOTS TO MINIMIZE HUMAN
EXPOSURE TO THE VIRUS
COVID-19 IS DRIVING A DECREASE IN GLOBAL ENERGY DEMAND
3.1%
3D PRINTING IS BEING USED TO MANUFACTURE COVID-19 SUPPLIES
As of April 2020
for the rst
time
AI IS ALREADY PLAYING A PIVOTAL ROLE
IN THE HEALTH RESPONSE TO COVID-19
Down by
6% in 2020
Death rate
HP printed 50K products in 2 months
Food delivery
+78%
No hugs or
handshakes
FOOD BANKS ARE STRUGGLING TO KEEP UP DURING THE PANDEMIC
606,000
1,063,000
1,800,000
1,000,000
1,000,000
2,000,000
1,500,000
500,000
LQ1 2018 Q1 2019 Q1 2020
Visits
Equal to
India’s energy demand
FACE MASKS
AIRLINES GROUNDING PLANES AS PEOPLE STOP FLYING
BUSINESS MODELS ARE SHIFTING ACROSS
INDUSTRIES TO ADAPT TO NEW RESTRICTIONS
Transportation
and Storage
Face mask
requirements
Sources: https://www.nytimes.com/2020/04/08/business/economy/coronavirus-food-banks.html,
https://time.com/5825944/food-banks-coronavirus/
Source: https://projects.iq.harvard.edu/covid-pm
FACE
SHIELDS
THE SHIFT TO ONLINE LEARNING IS HIGHLIGHTING
DIGITAL DISPARITIES BETWEEN STUDENTS
Package delivery
+15%
April 2020
69%
INCREASE
Y/Y
*Measurements from March 23, 2020 to April 13, 2020 for all cities except Seoul (February 26, 2020 to
March 18, 2020) and Wuhan (February 3, 2020 to February 24, 2020)
Source: https://www2.iqair.com/sites/default/les/documents/REPORT-COVID-19-Impact-on-Air-Quality-in-
10-Major-Cities_V6.pdf
$2.7T
(13.3% GDP)
VENTILATORS
89%
BRICK & MORTER COMPANIES ARE RAMPING UP
ONLINE EFFORTS IN RESPONSE TO LOCKDOWNS
KEY TAKEAWAY: COVID-19 is having a profound impact on how we interact with one another and go
about our daily lives, with lockdowns exacerbating mental health issues and abuse.
Source: https://www.reuters.com/article/us-health-coronavirus-thailand-plastic/plastic-piles-up-in-
thailand-as-pandemic-efforts-sideline-pollution-ght-idUSKBN22N12W
RESPIRATORY
VALVES
82%
4M
Source: https://qz.com/1820467/companies-shift-to-hiring-more-delivery-workers-amid-coronavirus/
Domestic Violence Reports
in Hubei Province
INSURANCE
COMPANIES
Source: https://www.iea.org/news/global-energy-demand-to-plunge-this-year-as-a-result-of-the-biggest-shock-since-the-second-world-war
CITIES EMERGED AS COVID-19 HOTSPOTS
TEST SWABS
43%
jobs lost
Domestic Abuse Hotline
in Chicago
AMERICANS HAVE PRIVACY CONCERNS ABOUT DATA
COLLECTION FOR COVID-19 CONTACT TRACING
163
vaccines are
in development
KEY TAKEAWAY: COVID-19 has given the planet a temporary reprieve with lower emissions, but the
increase in plastic waste as a result of the pandemic could set back years of environmental gains.
HEALTHCARE SHORTAGES AROSE AS CITIES
COMPETED FOR SUPPLIES AND RESOURCES
$2.2T
(40% GDP)
No access to a
household computer
As of March 2020
Feb 2019
47
April 2020
CITY LOCKDOWNS HAVE BEEN EFFECTIVE
AT FLATTENING THE CURVE
Source: https://www.cnn.com/2020/04/16/tech/coronavirus-medical-equipment-3d-printing/index.htm
No Internet
access at home
COVID-19 HAS MADE REMOTE WORK
THE NEW NORM
Source: https://www.washingtonpost.com/context/washington-post-university-of-maryland-national-poll-april-21-26-2020/3583b4e9-66be-4ed6-a457-f6630a550ddf/?itid=lk_inline_manual_3
DRONES
Transport medical supplies
As of March 31, 2020
Sub-Saharan Africa
HOTEL INDUSTRY
SEEING JOB LOSSES &
REVENUE DECLINES
RIDESHARE
DRIVERS
QUICK-REACTING CITIES WERE BEST
PREPARED TO HANDLE COVID-19
$1.47T
(38% GDP)
Globally
25%
RESTAURANTS
LOCKDOWNS ARE INCREASING THE USE
OF VIDEO COLLABORATION TOOLS
INCREASED INTERNET USAGE IS MAKING THE
DIGITAL GAP MORE PRONOUNCED
28.5M
MASKS
Source: https://news.un.org/en/story/2020/04/1062232
50%
FITNESS
CLASSES
As of April 2020
September 2019
24.4M
ITEMS OF PPE
DOCTORS
1000
85%
3X
increase
Source: https://en.unesco.org/news/new-report-global-broadband-access-underscores-urgent-need-reach-half-world-still-unconnected
139K
VENTILATORS
$844B
(41.5% GDP)
KEY TAKEAWAY: COVID-19 has accelerated the adoption of digital learning tools, with the shift to
remote learning shining a light on the stark digital disparities between students.
GROCERIES
1000
74%
7.9M
TEST KITS
COMPANIES TEMPORARILY SHIFT MANUFACTURING TO SUPPORT FRONTLINE NEEDS
EVEN AS RESTAURANTS
STAY OPEN, WORKERS
ARE LOSING JOBS
43%
increase
12M
children in the US
(2017)
Sources: https://www.cnbc.com/2020/03/23/video-hospital-in-china-where-covid-19-patients-treated-by-robots.html
https://www.gpsworld.com/china-ghts-coronavirus-with-delivery-drones/
WUHAN
290K
Face shields & respirators
RETAIL IS RELYING ON
E-COMMERCE DURING
LOCKDOWNS
MOVING
PEOPLE
85% of Millennials prefer
working from home full-time
MANY AMERICAN STUDENTS
FORCED TO LEARN REMOTELY DON'T
HAVE INTERNET AT HOME
Source: https://hbr.org/2020/04/how-hospitals-are-using-ai-to-battle-covid-19
SYDNEY
$506B
(3.6% GDP)
30K
Ventilators per month
As of April 2020
MOVING
ESSENTIALS
74% of companies plan to shift to more
remote work post-pandemic
February 9: 1,660 new cases
March 8: 36 new cases
13K
Face visors per day
March 13-15 vs March 1-11
Social distance
oor markings
As of April 2020
March 28: 460 new cases
May 1: 16 new cases
150K
Masks per day
Up to $925B
3B
minutes of video calls on Google Meet
Source: https://www.vox.com/coronavirus-covid19/2020/4/18/21226225/coronavirus-black-cdc-infection
SAN FRANCISCO
BAY AREA
$414B
(15% GDP)
Sources:
https://www.vox.com/the-goods/2020/4/6/21207135/factories-face-masks-ventilators-hand-sanitizer-coronavirus-manufacturing
https://www.usatoday.com/story/money/2020/04/10/coronavirus-lego-producing-13-000-visors-day-healthcare-workers/5135078002/
https://purpose.nike.com/covid-19-response-efforts
https://www.gq.com/story/brooks-brothers-medical-masks
lost revenue
DINE-IN
First week in March
calls per week
U.S.
AVERAGE
Source: https://www.foodandwine.com/news/national-restaurant-
association-unemployment-statistics-coronavirus
TAKE-OUT /
DELIVERY
Last week in April
calls per week
KEY TAKEAWAY: The effects of the pandemic have exacerbated the wealth gap, highlighting disparities
in access to healthcare and digital connectivity, and introducing new concerns around data privacy.
KEY TAKEAWAY: Global cities and large metro regions were some of the hardest hit by the pandemic
but also have led the way in effective strategies for attening the curve.
KEY TAKEAWAY: Traditional manufacturers are repurposing their factories to produce masks and
ventilators, while additive manufacturing has met the moment with the ability to quickly 3D print
supplies for frontline workers.
Source: https://multichannelmerchant.com/ecommerce/u-s-ecommerce-
sales-25-due-covid-19-e-grocery-doubles/
300M
daily meeting participants on Zoom
383
2020
265M
$380B
(14% GDP)
3 out of 5
restaurants
open for
takeout/delivery
75M
daily active users on Microsoft Teams
549
9X INCREASE
in people per day
2 out of 3
restaurant
workers have
lost jobs
IN-PERSON
KEY TAKEAWAY: COVID-19 is accelerating the shift to a remote-rst workforce across industries,
and leading to high unemployment rates for many whose work cannot be done from home.
OMAHA, NE
Increase in
e-commerce
sales
TELEHEALTH
Sources: https://thehill.com/opinion/technology/490521-the-brave-new-world-of-remote-work
https://www.zdnet.com/article/cfos-looking-to-make-remote-work-telecommuting-more-permanent-following-covid-
19-says-gartner-survey/
https://thehill.com/opinion/technology/490521-the-brave-new-world-of-remote-work
4 MILE LONG
lines of cars
$265B
(9% GDP)
Increase in
e-grocery
sales
Sources: https://www.cnet.com/news/googles-video-chat-service-adds-2-million-new-users-a-day-amid-
coronavirus/
https://www.theverge.com/2020/4/23/21232401/zoom-300-million-users-growth-coronavirus-pandemic-
security-privacy-concerns-response
https://www.zdnet.com/article/microsoft-now-at-75-million-daily-active-teams-users-despite-supply-chain-
constraints-affecting-its-cloud-business/
NEVADA
30% LESS
in food donations
STORE
VISITS
ILLINOIS
$225B
(13.8% GDP)
ONLINE
ORDERING
70% LESS
volunteers
95%
TEXAS
NEW YORK CITY
Cases: 537,838
Deaths: 43,606
as of August 10
Drop in
passengers
+36%
HOUSTON
Cases: 121,215
Deaths: 2,077
as of August 10
$220B
(17% GDP)
IN-PERSON
MIAMI
Cases: 231,746
Deaths: 3,599
as of August 10
ON-DEMAND
/ VIRTUAL
WUHAN
Cases: 50,333
Deaths: 3,869
as of April 17
COVID-19 HAS HAD A MAJOR GLOBAL
IMPACT ACROSS INDUSTRIES
MADRID
Cases: 68,960
Deaths: 8,691
as of June 2
Sources: New York Times, Spanish Ministry of Health, and National Health Commission of the People's Republic of China.
https://www.nytimes.com/interactive/2020/04/23/upshot/ve-ways-to-monitor-coronavirus-outbreak-us.html
Forecasted change in 2020 global sales due to COVID-19
Source: U.S. Conference of Mayors
AUTO
+130M
people
Sources: CGTN, Health Commission of Hubei Province, CNN
TRAVEL &
TOURISM
(est)
Sources: John Hopkins, NY Times and San Francisco Chronicle Research, as of July 1
RETAIL
PUBLIC HEALTH
AGENCIES
-22%
70.3M units
UNIVERSITIES
-37%
$447.4B
+
TECH
COMPANIES
-9.6%
$2.1T
TRUST
Sources:
https://www.cnbc.com/2020/04/21/global-auto-sales-expected-to-plummet-22percent-in-2020-due-to-coronavirus.html)
https://www.statista.com/forecasts/1103426/covid-19-revenue-travel-tourism-industry-forecast)
https://go.forrester.com/press-newsroom/forrester-retail-will-see-a-2-1-trillion-loss-globally-in-2020-due-to-coronavirus-pandemic/)
+
DON'T
TRUST
Sources:
https://www.bloomberg.com/news/articles/2020-06-10/u-s-may-budget-decit-399-billion-almost-double-year-earlier
https://www.worldbank.org/en/publication/global-economic-prospects#outlook
Switched to curbside-only
TRUST
LOS ANGELES
Cases: 248,169
Deaths: 5,703
as of August 10
THE WORLD ECONOMY IS IN CRISIS
Expanded Postmates partnership
DON'T
TRUST
U.S.
Ramped up digital ordering
TRUST
JAPAN
Integrated Shipt into app
DON'T
TRUST
GERMANY
TRUST
ITALY
DON'T
TRUST
CHINA
Free upgrades for teams working
on coronavirus solutions
43%
U.K.
TECH COMPANIES ARE OFFERING
FREE TRIALS AND UPGRADES
56%
FRANCE
56%
INDIA
43%
SOUTH KOREA
Daily Meeting Participants:
Dec 2019: 10M
April 2020: 300M
57%
AUSTRALIA
PRODUCTIVITY TOOLS ARE SEEING
AN INCREASE IN DAILY USE
43%
Announced or pledged as of June 2020
Sources: https://blog.zoom.us/wordpress/2020/04/22/90-day-security-plan-progress-report-april-22/
https://www.theverge.com/2020/4/29/21241972/microsoft-teams-75-million-daily-active-users-stats
47%
RECORD STIMULUS PACKAGES AROUND THE GLOBE
52%
Source:s: Bloomberg, Euronews, BusinessInsider, CNN, Wall Street Journal, The Week, CNBC, SCMP, Bruegel, Forbes (based on 2019 GDP)
LOCKDOWNS INCREASED DEMAND
FOR PRODUCTIVITY TOOLS...
U.S. sales the rst two weeks of March 2020 (WoW)
KEY TAKEAWAY: COVID-19 is forcing companies to shift their business models from in-person
to online, for everything from grocery shopping to tness classes to doctor visits.
+100%
COMPUTER
MONITORS
Sources: https://therideshareguy.com/uber-drivers-can-survive-the-coronavirus/
https://www.cnn.com/2020/03/19/business/grocery-shopping-online-coronavirus/index.html
+10%
MICE &
KEYBOARDS
Source: https://nrf.com/blog/retailers-pivot-technology-they-respond-covid-19
+10%
LAPTOPS
Sources: https://www.businessinsider.com/slack-paid-plan-free-teams-ghting-coronavirus-pandemic-2020-3
https://www.theverge.com/2020/3/3/21163744/google-microsoft-free-access-coronavirus-google-hangouts-
meet-teams
-4%
TV
Source: https://www.axios.com/mary-meeker-coronavirus-trends-report-0690fc96-294f-47e6-9c57-573f829a6d7c.html
-14%
MOBILE ACCESSORIES
Free advanced features for
Hangouts Meet
...AND NETWORK CONNECTIVITY
Free 6-month trial for premium
tier of Teams
43%
+53%
U.S.
56%
+112%
ITALY
30X
in 4 months
56%
Source: https://www.npd.com/wps/portal/npd/us/blog/2020/its-time-for-home-productivity-to-shine/
43%
Source: https://atlasvpn.com/blog/vpn-usage-in-italy-rockets-by-112-and-53-in-the-us-amidst-
coronavirus-outbreak
+70%
in 6 weeks
57%
COVID-19 IS ALTERING CONSUMER BEHAVIOR ACROSS GENERATIONS
Daily Active Users:
March 11: 44M
April 29: 75M
43%
BABY BOOMERS
Grounded planes
in the U.S.
47%
GEN X
52%
MILLENNIALS
1,200
30%
of students in
Washington, DC
GEN Z
Lost revenue
per day
DON'T HAVE INTERNET AT HOME
In a March 17, 2020 survey, 75% of U.S. consumers said the pandemic is impacting their shopping behavior.
US
23%
are shopping
online more
$1.6B
WISCONSIN
54%
are cutting back
on spending
72%
are changing where
and how they shop
Sources: https://www.weforum.org/agenda/2020/04/coronavirus-covid-19-pandemic-digital-divide-internet-
data-broadband-mobbile/
https://www.wusa9.com/article/news/health/coronavirus/dc-public-schools-to-broadcast-classes-online/65-
85e73fdd-4231-4124-baa9-e57a2d057a6d
49%
are stockpiling
groceries
Source: https://www.mannpublications.com/mannreport/2020/03/27/consumer-data-covid-19s-impact-on-shopping-decisions/
COVID-19 IS DISPROPORTIONATELY
AFFECTING AFRICAN AMERICANS
KEY TAKEAWAY: Lockdowns are having a major impact on industries around the world,
pushing the global economy into crisis and forcing governments to step in with nancial aid.
1 in 5
are connected in the
least developed
countries (19%)
ONLY 55%
of households
are connected
to the Internet
VPN usage, week of March 9
87%
are connected
in developed
nations
47%
are connected
in developing
nations
May 2019
$208B
13%
KEY TAKEAWAY: The travel industry has been hit the hardest by the economic effects of the pandemic,
with no sign of a return to "normal" anytime soon. Restaurants continue to scramble to adapt to
ever-changing restrictions, as retail stores rely on e-commerce to stay aoat.
population
30%
May 2020
$399B
patients
6%
population
39%
deaths
44%
population
75%
deaths