This document contains graphs and text comparing sample data from 2003 to 2016. The first graph shows that a higher percentage of samples were rated better than or the same as the previous period from 2007 to 2013, while more samples were rated worse from 2013 to 2016. The second graph shows that both plant size and number of staff increased from 2003 to 2016, while yearly turnover remained steady. The text promotes a company that produces goods within 13,000 square meters of fields, has quality control procedures, and will properly deal with complaints and provide compensation for unsatisfactory quality or service issues.