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© Landslide 2006. All Rights Reserved   7 Rules for Becoming the New Sales Professional With Howard Stevens, CEO, Chally
© Landslide 2006. All Rights Reserved   Research Methods 1992 – World Class Benchmark research begun  –  23,000 Interviews Statistically identified the salesperson competencies to achieve deliverables, across markets, products, and services sold Identified 14 distinct salesperson profiles by the unique set of competencies for each Identified top and bottom salespeople Statistically identified the 7 salesperson deliverables customers demanded “ Achieve Sales Excellence” Customers identified 21 world class sales forces Benchmarked the best for processes and criteria 7 critical best practices & critical success metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],Today: Assessed and tracked performance of 300,000 salespeople Statistically identified assessment items that accurately predicted each competency in each position profile
© Landslide 2006. All Rights Reserved   A quiz from the  Bureau of Labor Statistics “ Better Than ” Who Wants To Be A Millionaire
© Landslide 2006. All Rights Reserved   Competitive Sales Today D. Salesperson C. Athlete A. Doctor B. Lawyer What profession has the highest average return for their investment in education?
Competitive Sales Today © Landslide 2006. All Rights Reserved   Sales is lowest D. Laborer Which profession has the highest suicide rate? C. Business Executive B. Psychologist A. Dentist
© Landslide 2006. All Rights Reserved   Competitive Sales Today A. TV Personality D. Politics Which profession has the lowest rate of early heart or other stress related diseases? C. Sales B. Building Maint.
© Landslide 2006. All Rights Reserved   What profession requires the least talent? Competitive Sales Today D. Sales C. Management A. Sports B. Medical Surgery
© Landslide 2006. All Rights Reserved   Sales is 2nd lowest Who is lowest?  Competitive Sales Today D. Dentist Which profession has the highest divorce rate? C. Writer A. Surgeon B. Entrepreneur Catholic Priests
© Landslide 2006. All Rights Reserved   Who  Are  The Leading Sales Organizations Take a minute and select which of the two successful organizations in each pair of corporate logos (from the same market) have been identified as having a world class sales organization by their respective customers
© Landslide 2006. All Rights Reserved   The Corporate Competitive Pairs 1 2 3 4 5 Which of the two successful organizations in each pair of corporate logos (from the same market) have been identified as having a world class sales organization by their respective customers?  5 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
© Landslide 2006. All Rights Reserved   The Corporate Competitive Pairs 1 2 3 4 5 Which of the two successful organizations in each pair of corporate logos (from the same market) have been identified as having a world class sales organization by their respective customers?  5 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Customers Choose a Supplier ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
Salesperson’s Impact on Vendor Selection by Customer ,[object Object],© Landslide 2006. All Rights Reserved   ,[object Object],[object Object],[object Object],[object Object],[object Object]
How Good is “Good Enough” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved   80%
World Class Sales Findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
Why the Salesperson is Critical ,[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
The 7 Critical Sales Success Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
The 7 Critical Sales Success Factors ,[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
© Landslide 2006. All Rights Reserved   Top Four Sources of Salesforce Failure
The Top Four Sources of Sales Force Failure ,[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
Weak Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved   Superficial Job Analyses That May Include False Success Predictors
False Predictors in a Sales Position © Landslide 2006. All Rights Reserved   P & L Conscious Initiative Closing Resolving Objections & Concerns Making Presentations  Good Communication Skills Organized & Methodical Good Predictors Present in Some Weak Performers Missing in Some Top Performers Job Requirement  X X X X Practical IQ & Analytic Ability
Inappropriate Placement ,[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
Inappropriate Placement © Landslide 2006. All Rights Reserved
Lessons Learned from 80+ “Talent Audits” ,[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
Inappropriate Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
Poor Management ,[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
The Bottom Line Improvements to Expect ,[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
Still with us? It’s worth it…. © Landslide 2006. All Rights Reserved
More information: ,[object Object],[object Object],[object Object],[object Object],[object Object],© Landslide 2006. All Rights Reserved
Chally Solutions At-A-Glance © Landslide 2006. All Rights Reserved   Solution Predictive Assessment Talent Engagement & Development On-Demand Talent Management  Center Total Quality Management (TQM) Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A complete solution to address the need for a measurable ROI on Talent Management Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Talent Audit For additional information contact: Barb Simmons Customer Relationship Consultant The HR Chally Group 1900 Founders Drive Dayton, OH 45420 Tel: 937.259.1200 or 800.254.5995 Fax: 937.259.5757 [email_address] www.chally.com

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7 Rules for Becoming the New Sales Professional

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  • 2. © Landslide 2006. All Rights Reserved 7 Rules for Becoming the New Sales Professional With Howard Stevens, CEO, Chally
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  • 4. © Landslide 2006. All Rights Reserved A quiz from the Bureau of Labor Statistics “ Better Than ” Who Wants To Be A Millionaire
  • 5. © Landslide 2006. All Rights Reserved Competitive Sales Today D. Salesperson C. Athlete A. Doctor B. Lawyer What profession has the highest average return for their investment in education?
  • 6. Competitive Sales Today © Landslide 2006. All Rights Reserved Sales is lowest D. Laborer Which profession has the highest suicide rate? C. Business Executive B. Psychologist A. Dentist
  • 7. © Landslide 2006. All Rights Reserved Competitive Sales Today A. TV Personality D. Politics Which profession has the lowest rate of early heart or other stress related diseases? C. Sales B. Building Maint.
  • 8. © Landslide 2006. All Rights Reserved What profession requires the least talent? Competitive Sales Today D. Sales C. Management A. Sports B. Medical Surgery
  • 9. © Landslide 2006. All Rights Reserved Sales is 2nd lowest Who is lowest? Competitive Sales Today D. Dentist Which profession has the highest divorce rate? C. Writer A. Surgeon B. Entrepreneur Catholic Priests
  • 10. © Landslide 2006. All Rights Reserved Who Are The Leading Sales Organizations Take a minute and select which of the two successful organizations in each pair of corporate logos (from the same market) have been identified as having a world class sales organization by their respective customers
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  • 20. © Landslide 2006. All Rights Reserved Top Four Sources of Salesforce Failure
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  • 23. False Predictors in a Sales Position © Landslide 2006. All Rights Reserved P & L Conscious Initiative Closing Resolving Objections & Concerns Making Presentations Good Communication Skills Organized & Methodical Good Predictors Present in Some Weak Performers Missing in Some Top Performers Job Requirement X X X X Practical IQ & Analytic Ability
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  • 25. Inappropriate Placement © Landslide 2006. All Rights Reserved
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  • 30. Still with us? It’s worth it…. © Landslide 2006. All Rights Reserved
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