1. How Your Managers Want to Learn
How Your Managers
Want to Learn
1How Your Managers Want to Learn
2. This Session
1 The Challenge… and the Opportunity
2 How do Managers Learn, Now?
3 How do They Want to Learn?
4 What Does This Mean for L&D?
5 Five Key Takeaways
6 Questions
How Your Managers Want to Learn
3. How Your Managers Want to Learn
20 years experience.
From blog
background.
Blogs live or die by
their ability to engage
their audience.
Why Listen to Us?
4. More than 27 million
learners around the
world use Mind Tools’
resources every year
We partner with
some of the biggest
organisations
in the world
Two global surveys
of more than 1,600
managers, conducted
in 2016 and 2017
Why Listen to Us?
Specialists in
management and
leadership
development
How Your Managers Want to Learn
5. How Your Managers Want to Learn
Managers: The Challenge…
and the Opportunity
How Your Managers Want to Learn
6. How Your Managers Want to Learn
The Challenge – People are Very Busy, and Very Stressed
UK HSE Labour Force Survey, Oct 2015
440k
cases a year of
workplace
stress
9.9m
days lost in
2014/2015
Work
overload
a main cause
70%
experience
stress from
work
22%
of people
“under extreme
stress”
American Psychological Association, Jan 2012
How Your Managers Want to Learn
7. How Your Managers Want to Learn
MindTools.com, 2016 and 2017 surveys (Sample size = 1,348. and 287)
“often defer
learning to focus on
delivery issues”
64%70%
of managers too
busy to do more
learning at work
MindTools.com, 2016
The Challenge - Managers are Particularly Busy and Stressed
How Your Managers Want to Learn
On a scale of 1 to 10, where 1 means you have no
stress and 10 means you have a great deal of
stress.
What would
you consider a
healthy level of
stress?
How would you rate
your average level of
stress during the
past
3 months?
8. How Your Managers Want to Learn
The Opportunity – Managers Really Want to Learn
97%
Managers:
“Responsible for my
own development”
(63.32% (763) “Strongly Agree”,
33.86% (408) “Agree”, n=1,205.)
98%
Self-directed
learning
improves my
business
performance
(53.32% (642) “Strongly Agree”,
44.68% (538) “Agree”, n=1,204.)
9. How Your Managers Want to Learn
The Opportunity – Managers Really Want to Learn
MindTools.com, 2016 (Sample size = 1,184)
10. How Your Managers Want to Learn
The Opportunity – Managers Really Want to Learn
MindTools.com, 2016 (Sample size = 1,184)
11. How Your Managers Want to Learn
The Opportunity – They Spend a Lot of Time Learning
MindTools.com, 2016 (Sample size = 1,184)
12. How Your Managers Want to Learn
The Opportunity – They Spend a Lot of Time Learning
MindTools.com, 2016 (Sample size = 1,184)
13. How Your Managers Want to Learn
MindTools.com, 2016 (Sample size = 1,184)
Good News – This Learning Benefits the Organisation
14. How Your Managers Want to Learn
How do Managers Learn, Now?
How Your Managers Want to Learn
15. How Your Managers Want to Learn
Conferences &
trade shows
Instructor-led classes
E-learning courses
Coaching & Mentoring
Live classes (external)
Podcasts & audio books
Online
courses
Live networking
Webinars
Online networks
Apps
Videos
Books
Articles & blogsWeb search
Peer/team
interaction
EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR
L&D-LEDSELF-DIRECTED
Degreed, How the Workforce Learns in 2016.
How Managers Learn – Online is a Huge Part of the Mix
16. How Your Managers Want to Learn
How Managers Learn – Search and Recommendation
MindTools.com, 2017 (Sample size = 287)
17. How Your Managers Want to Learn
MindTools.com, 2016 (sample size = 1,255)
How Managers Learn – Mostly in Their Own Time
18. How Your Managers Want to Learn
How do They Want to Learn?
How Your Managers Want to Learn
19. How Your Managers Want to Learn
How do They Want to Learn? – They Want Control
MindTools.com, 2016 (sample size = 1,229)
20. How Your Managers Want to Learn
How do They Want to Learn? – Easy Access, Around Them
MindTools.com, 2017 (Sample size = 287)
21. How Your Managers Want to Learn
How? – Different Formats for Different People
MindTools.com, 2017 (Sample size = 287)
22. How Your Managers Want to Learn
What Does This Mean for L&D?
How Your Managers Want to Learn
23. “Employees at all levels expect
dynamic, self-directed, continuous
learning opportunities from their
employers”
Global Human Capital Trends 2016 (Deloitte University Press)
24. A Vision For Learning Tomorrow
1. Learning as an environment & experience – not a programme.
2. We maximise reach & impact by positioning the learner as our
customer.
3. Learners use resources from inside and outside the company
through a modern, fresh, consumer-style experience.
4. No delivery format is dead in a learner-centric model – it is a
continuous, blended learning environment.
5. On-demand resources provide standard learning – while L&D
focuses on specialist areas specific to its organisation.
How Your Managers Want to Learn
25. How Your Managers Want to Learn
5 Key Takeaways
How Your Managers Want to Learn
26. 5 Key Takeaways
1. Managers are busy and stressed. They spend a lot of time
learning, mainly in their own time.
2. They insist that learning is self-directed, and they want to be in
control.
3. They use search and recommendations to find it. L&D needs to
“market” to them to influence them.
4. L&D can enable this, by providing high-quality, easily-found,
online, on-demand learning, in the format managers want.
5. This frees L&D to focus on strategic, organisation-specific
learning that drives unique competitive advantage.
How Your Managers Want to Learn
27. How Your Managers Want to Learn
Questions?
Visit us on stand E4 for a free trial of
Mind Tools and a copy of the slides.
How Your Managers Want to Learn