This document provides instructions for resetting and redeeming apps on student iPads. It outlines the steps to erase all content and settings on the iPad to reset it. It then details how to set up the iPad by selecting the language and region, connecting to WiFi, signing in with the Apple ID, agreeing to terms, setting up iCloud backup, enabling location services and dictation. Finally, it explains how to redeem apps by accessing the App Store and tapping on the cloud icon to download previously purchased apps using the provided password.

1. How to Reset and Redeem Apps
on Student iPads
ADMC LIBRARY TEAM
SEPTEMBER 2012

2. Pre-requisites
 Portal print-out bearing the Apple ID, Password and
Student ID
 Double check if the item has been cleared in
Millennium
 Double check if the date on the “return date” column
on the portal is present.
 If yes, proceed with the reset.
 If no, contact Sharief of IT (050-
4287076/scheeniath@hct.ac.ae) with the complete details
(HCT ID, Serial Number, Apple ID, date returned)

3. Resetting iPads – Make sure the battery charge is
more than 40%

4. Unlock the iPad and at the home screen, click
Settings

5. Go to General > Reset > Erase All Content and
Settings. Select Erase twice.
The iPad will reboot and you should see the Apple logo and
bar.

6. Setting Up the iPad (applies for brand new and
returned iPads)
Unlock the iPad by swiping it and select English as language

7. To proceed, you have to make sure there is
tick mark and always tap the “Next” button.
Select United States as Region > Next, then Enable Location >
Next

8. Wi-Fi Networks and Set Up New iPad
Select Wireless Network New and Set up as new iPad

9. Sign in the Apple ID and password. Retrieve
from the print-out or thru the HCT Portal.
Make sure that the Apple ID and password are correct.

10. Terms and Conditions > Select Agree on
both.

11. iCloud and Backing Up the iPad
Use iCloud> Next, then Back Up the iCloud > Next

12. Find iPad and Use Dictation
cc cc
Use Find my iPad> Next, then Use Dictation> Next

13. Diagnostics and Getting the iPad Ready
Select Automatically Send> Next, and Start Using the iPad

14. Redeeming the Apps
At the home screen, tap the App Store

15. Go to purchase tab. Tap the right arrow until you
reach the last page.
Tap and hold the cloud with an arrow icon for 2-3 seconds and release.

16. Key in the password to start the download.
For the next 12 apps, there’s no need to put the password. Just tap for a fraction of a second and release.

17. Once the Apps are downloaded, put the device to
sleep by pressing the button behind the iPad.
Press once. You
will hear a
distinct click
sound and the
screen should go
blank.