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How to find the ordinary extraordinary 
Megan Averell / @Meggatron
ordinary
ordinary 
ȯr-də-ˌner-ē 
adj. not unusual, different, or special
extraordinary 
ik-strawr-dn-er-ee 
adj. very unusual or remarkable
ordinary 
adj. not unusual, different, or special 
extraordinary 
ik-strawr-dn-er-ee 
adj. very unusual or remarkable 
uninteresting 
typical 
offputting 
forgettable 
interesting 
rare 
engaging 
stands out 
ȯr-də-ˌner-ē
extraordinary 
ik-strawr-dn-er-ee 
adj. very unusual or remarkable
extra 
ordin 
ary
interesting! 
engaging
excise 
extreme 
extra
excise
people 
planners
extreme
fantasy 
reality 
>
extra
the greatest 
trouble 
with 
extraordinary
interesting 
engaging
interesting 
OR 
engaging
engaging 
relevance
10.5B 
minutes 
per day
ordinary truths
there isn’t any 
such thing as an 
ordinary life 
“ 
“ 
-- L.M. Montgomery
that’s me! > 
that’s amazing!
ordinary 
adj. not unusual, different, or special 
extraordinary 
ik-strawr-dn-er-ee 
adj. very unusual or remarkable 
uninteresting 
typical 
offputting 
forgettable 
interesting 
rare 
engaging 
stands out 
ȯr-də-ˌner-ē
ordinary 
engaging
It’s an idea based on 
truth that will move 
consumers 
“ 
“ 
-- Omar Johnson, CEO, Beats
It’s all real; we don’t 
make this stuff up. We 
don’t do crazy 
metaphorical stuff to 
seduce, it’s real 
“ 
“ 
-- Omar Johnson, CEO, Beats
marketing used to be 
about creating a myth 
and telling it, now it’s 
about finding a truth 
and sharing it 
“ 
“ 
-- Marc Mathieu, Unilever
how to 
bring the 
ordinary back
find the 
wonder and 
joy in the 
ordinary
represent 
what is in 
front of you
I just happen to like 
ordinary things. When I 
paint them, I don’t try to 
make them extraordinary. I 
just try to paint them 
ordinary-ordinary 
“ 
“ 
-- Andy Warhol
don’t be 
fancy and 
clever
The real art is not to come 
up with extraordinary clever 
words but to make ordinary 
simple words do extra-ordinary 
things. To use the 
language we all use and 
make extraordinary things 
occur 
“ 
“ 
-- Graham Swift
stop being 
lazy with 
shorthand
For when we succumb to this 
stylized, board-game view of the 
people whose actions we are trying 
to understand and report on, we 
cheat our readers and our viewers, 
offering them a version of reality 
forced to fit a formula that may have 
little to no bearing on what is actually 
going on 
“ 
“ 
-- Meg Greenfield
I, along with my colleagues, had let 
myself get pretty smug and incurious 
in my approach to the people we were 
writing about… (if we) start trying to 
get to the story to justify our 
assumptions or conclude that we don’t 
need to ask or look or even wonder, 
because we’re smart and we already 
know, we have walked off the job 
“ 
“ 
-- Meg Greenfield
truth. nothing’s 
faster.
be a 
better 
“noticer”
WWDADOS?
keep your 
eyes on 
the prize
You’re all smart, but you 
get too wrapped up in a 
cool idea and lose sight of 
the strategy 
“ 
“ 
-- Anonymous client to their agency
A 
B 
C 
what did we set out to do in 
the first place? 
does this simply do it in a 
way people will recognize? 
if not, why are we doing it? 
*REMEMBER: “because it’s interesting” isn’t good enough
The job is hard enough. 
There’s no need to make it 
harder by trying to do even more.
Little minds are 
interested in the 
extraordinary, great 
minds in the 
commonplace 
“ 
“ 
-- Elbert Hubbard
ordinary 
truth 
relevance 
engagement
how to 
find the 
ordinary 
extraordinary 
Megan Averell, @Meggatron 
www.theinsightinn.com
how to 
FIND the 
ordinary 
extraordinary 
exercise:
• Social media 
• Google search 
• Focus groups 
• Intercept interviews 
• Demographic profiles 
• Customer data 
How could we 
potentially use these 
input methods 
differently in order to 
better discover and 
recognize the 
ordinary? 
Each group works for 30 
minute on one topic 
Last 15 minutes, each group 
reports out to room

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How to make the ordinary extraordinary

  • 1. How to find the ordinary extraordinary Megan Averell / @Meggatron
  • 3.
  • 4.
  • 5.
  • 6. ordinary ȯr-də-ˌner-ē adj. not unusual, different, or special
  • 7.
  • 8. extraordinary ik-strawr-dn-er-ee adj. very unusual or remarkable
  • 9.
  • 10. ordinary adj. not unusual, different, or special extraordinary ik-strawr-dn-er-ee adj. very unusual or remarkable uninteresting typical offputting forgettable interesting rare engaging stands out ȯr-də-ˌner-ē
  • 11. extraordinary ik-strawr-dn-er-ee adj. very unusual or remarkable
  • 12.
  • 13.
  • 14.
  • 15.
  • 20.
  • 24. extra
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31. the greatest trouble with extraordinary
  • 32.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 43. there isn’t any such thing as an ordinary life “ “ -- L.M. Montgomery
  • 44. that’s me! > that’s amazing!
  • 45. ordinary adj. not unusual, different, or special extraordinary ik-strawr-dn-er-ee adj. very unusual or remarkable uninteresting typical offputting forgettable interesting rare engaging stands out ȯr-də-ˌner-ē
  • 47.
  • 48.
  • 49. It’s an idea based on truth that will move consumers “ “ -- Omar Johnson, CEO, Beats
  • 50.
  • 51. It’s all real; we don’t make this stuff up. We don’t do crazy metaphorical stuff to seduce, it’s real “ “ -- Omar Johnson, CEO, Beats
  • 52.
  • 53. marketing used to be about creating a myth and telling it, now it’s about finding a truth and sharing it “ “ -- Marc Mathieu, Unilever
  • 54. how to bring the ordinary back
  • 55. find the wonder and joy in the ordinary
  • 56.
  • 57. represent what is in front of you
  • 58. I just happen to like ordinary things. When I paint them, I don’t try to make them extraordinary. I just try to paint them ordinary-ordinary “ “ -- Andy Warhol
  • 59.
  • 60. don’t be fancy and clever
  • 61. The real art is not to come up with extraordinary clever words but to make ordinary simple words do extra-ordinary things. To use the language we all use and make extraordinary things occur “ “ -- Graham Swift
  • 62.
  • 63.
  • 64. stop being lazy with shorthand
  • 65. For when we succumb to this stylized, board-game view of the people whose actions we are trying to understand and report on, we cheat our readers and our viewers, offering them a version of reality forced to fit a formula that may have little to no bearing on what is actually going on “ “ -- Meg Greenfield
  • 66.
  • 67.
  • 68. I, along with my colleagues, had let myself get pretty smug and incurious in my approach to the people we were writing about… (if we) start trying to get to the story to justify our assumptions or conclude that we don’t need to ask or look or even wonder, because we’re smart and we already know, we have walked off the job “ “ -- Meg Greenfield
  • 70. be a better “noticer”
  • 71.
  • 73.
  • 74.
  • 75. keep your eyes on the prize
  • 76. You’re all smart, but you get too wrapped up in a cool idea and lose sight of the strategy “ “ -- Anonymous client to their agency
  • 77. A B C what did we set out to do in the first place? does this simply do it in a way people will recognize? if not, why are we doing it? *REMEMBER: “because it’s interesting” isn’t good enough
  • 78. The job is hard enough. There’s no need to make it harder by trying to do even more.
  • 79.
  • 80.
  • 81. Little minds are interested in the extraordinary, great minds in the commonplace “ “ -- Elbert Hubbard
  • 83. how to find the ordinary extraordinary Megan Averell, @Meggatron www.theinsightinn.com
  • 84. how to FIND the ordinary extraordinary exercise:
  • 85. • Social media • Google search • Focus groups • Intercept interviews • Demographic profiles • Customer data How could we potentially use these input methods differently in order to better discover and recognize the ordinary? Each group works for 30 minute on one topic Last 15 minutes, each group reports out to room