SlideShare a Scribd company logo
CALL TO ACTION: CITIZENS, IT’S YOUR TURN
         TO CHANGE THE WORLD
“In the past there were only two ways
   to get involved in social causes:
”In the past there were only two ways
   to get involved in social causes:


    DONATE MONEY OR DONATE TIME
TODAY
TODAY
                      
there are dozens of ways in which people can
support the organizations they care
    about using social tools…
TODAY
                      
there are dozens of ways in which people can
support the organizations they care
    about using social tools…


    …updating their Facebook status
       about a cause, organizing a
    fundraising event, writing a blog
      post, producing and sharing a
        video, and many more.”
Randi
                                     Zuckerberg




                          Allison H. Fine
                             Beth Kanter
«The networked non profit -  Connecting
     with Social Media to Drive Change»
Web 2.0:
What changes for the non-profit sector?



  ü More people that produce information

             ü loss of control

       ü It expands the action range
>> action range 1.0
>> action range 2.0
From citizens to cyberactivists?
From citizens to cyberactivists?
ü 84%: share to contribute to a cause that is
  sensitive

ü 69%: share to feel more involved in world
  affairs

ü 49%: share to influence the opinions of others
  or push action
HOW TO ACTIVATE A CALL FOR ACTION
         WITH WEB 2.0?
We design a campaign to 360 degrees, if
there are opportunities to engage in positive
change let's start with the overall strategic
processing.

Farida Bena (@faridabena)
Senior Campaign Strategist and Development - Oxfam
International
Step by step:
1. Defining the organization's policy about a specific issue

2. Dissemination of policy through reports available to the
  public published on the website

3. Lobbying against institutions, who are asked to take action to
  promote change

4. Mobilization of public opinion through petitions, tweet
  bombing, email, blogging day, spread campaign material,
  flash mob ...
1961-’69   "Every month we
           send postcards to
           prisoners so they
            know that their
           stories are known
            throughout the
                 world"



            From 1961 to 1969 4000
              prisoners were taken
           by Amnesty International,
             of these 2000 have been
                    released.
2012 – slide to unlock
How to make a splash
  with Social Media
Avaaz.org
A liter of light"
Testé sur des humains
Charity:water
They all had:
< Solid documentation
< An explicit call
< Mix of tools
< Powerful storytelling
< International audience
While no one can boast
  the success of ...
Invisibile Children
    #Kony2012
Why your non-profit won't make a
          KONY 2012

    1.  You've never met your
             supporters
    2. You don't really have a
          twitter army
    3. You speak to too many
            audiences
      4. Your policy people
     would never let this get
            through
5. Your organization isn't [yet] aligned
        towards the social web
ü  They specialize in doing one or two things incredibly well


ü  Everyone in the organization is aligned around their main
     goal or campaign. And everyone knows how to use the
                  web to grow their movement

 ü  Communications is a core capacity, it's not seen as "not
      the real work" and doesn't have to fight for resources

  ü  There are actions and support programs for the less
      engaged (clicks) medium engaged (often real-world
  events), and super-engaged (help us lead and campaign!)

  ü  They are close to their supporters, asking what they
  want, constantly testing ideas with them, and sometimes
                   even following their lead
Questions
   ?

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How to engage your audience with a call to action

  • 1. CALL TO ACTION: CITIZENS, IT’S YOUR TURN TO CHANGE THE WORLD
  • 2. “In the past there were only two ways to get involved in social causes:
  • 3. ”In the past there were only two ways to get involved in social causes: DONATE MONEY OR DONATE TIME
  • 5. TODAY there are dozens of ways in which people can support the organizations they care about using social tools…
  • 6. TODAY there are dozens of ways in which people can support the organizations they care about using social tools… …updating their Facebook status about a cause, organizing a fundraising event, writing a blog post, producing and sharing a video, and many more.”
  • 7. Randi Zuckerberg Allison H. Fine Beth Kanter «The networked non profit -  Connecting with Social Media to Drive Change»
  • 8. Web 2.0: What changes for the non-profit sector? ü More people that produce information ü loss of control ü It expands the action range
  • 11. From citizens to cyberactivists?
  • 12. From citizens to cyberactivists? ü 84%: share to contribute to a cause that is sensitive ü 69%: share to feel more involved in world affairs ü 49%: share to influence the opinions of others or push action
  • 13. HOW TO ACTIVATE A CALL FOR ACTION WITH WEB 2.0?
  • 14. We design a campaign to 360 degrees, if there are opportunities to engage in positive change let's start with the overall strategic processing. Farida Bena (@faridabena) Senior Campaign Strategist and Development - Oxfam International
  • 15. Step by step: 1. Defining the organization's policy about a specific issue 2. Dissemination of policy through reports available to the public published on the website 3. Lobbying against institutions, who are asked to take action to promote change 4. Mobilization of public opinion through petitions, tweet bombing, email, blogging day, spread campaign material, flash mob ...
  • 16. 1961-’69 "Every month we send postcards to prisoners so they know that their stories are known throughout the world" From 1961 to 1969 4000 prisoners were taken by Amnesty International,   of these 2000 have been released.
  • 17. 2012 – slide to unlock
  • 18. How to make a splash with Social Media
  • 20. A liter of light"
  • 21. Testé sur des humains
  • 23. They all had: < Solid documentation < An explicit call < Mix of tools < Powerful storytelling < International audience
  • 24. While no one can boast the success of ...
  • 25. Invisibile Children #Kony2012
  • 26. Why your non-profit won't make a KONY 2012 1.  You've never met your supporters 2. You don't really have a twitter army 3. You speak to too many audiences 4. Your policy people would never let this get through
  • 27. 5. Your organization isn't [yet] aligned towards the social web
  • 28. ü  They specialize in doing one or two things incredibly well ü  Everyone in the organization is aligned around their main goal or campaign. And everyone knows how to use the web to grow their movement ü  Communications is a core capacity, it's not seen as "not the real work" and doesn't have to fight for resources ü  There are actions and support programs for the less engaged (clicks) medium engaged (often real-world events), and super-engaged (help us lead and campaign!) ü  They are close to their supporters, asking what they want, constantly testing ideas with them, and sometimes even following their lead