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Talia Wolf
Getuplift
How to Create Experiences
People LOVE to Convert To
@taliagw
shipping
advanced
quality
easy
best
service
options
online
fast
team
relevant
helpful awards
benefits
simple
features
choices
winners
economical
cheap
cost efficient
How	we	think	
people	buy…
Unconscious	determinants	of	free	decisions	in	the	human	brain	-	Soon	et	al
How	we	think	
people	buy…
How	people	
actually	buy…
@taliagw
@taliagw
Loading	Time
Call	to	action	buttons
Reduce	steps	in	form
Change	the	headline
Add	an	exit	pop	up
Amazing Headline
Your convincing subtitle
Call to Action
Explainer Video
Lo re m i p s u m
dolor sit amet,
c o n s e c t e t u r
adipiscing elit,
sed do eiusmod
t e m p o r
incididunt
Var A
Amazing Headline
Your convincing subtitle
Call to Action
Lo re m i p s u m
dolor sit amet,
c o n s e c t e t u r
adipiscing elit,
sed do eiusmod
t e m p o r
incididunt
Var B
Explainer Video
Conversion Optimization is About
Solving PEOPLES’ Problems
What	pain	does	my	customer	feel	before	finding	a	
solution?
What	are	the	emotional	triggers	that	drive	her	decision-
making?
What	are	her	hesitations	and	concerns?	
What	does	she	want	to	feel	after	finding	a	solution?
@taliagw
About	
Platform
About	
features
How	to	
use
What	is	the	Prospect’s	
State	of	Awareness?
Unaware	
Identify	by:
Landing	Pages
Keyword	Research	
Pain	aware Solution	aware Product	aware Most	aware
About	
Platform
About	
features
How	to	
use
What	problem	does	the	product	solve	for	you?
What	made	you	search	for	this	solution?
When	you	weren’t	using	<solution>,	how	did	you	solve	
this	problem?
If	you	couldn’t	use	<solution>	anymore,	what	you	
miss	most?
I	want	to	stand	out
I	want	to	be	appreciated
I	don’t	have	design	skills
What	pain	do	we	solve	for	the	customer?
What	persuades	customers	to	[action	-	buy	/	signup]?
Why	do	people	buy	our	solution?
What	could	we	do	better?
What	are	the	most	common	complaints	we	get?
Analyse	Competitor	Sites
You’re	a	great	marketer.	It’s	your	time	to	shine!	
You	should	stand	out,	we’ll	help	you	do	that	easily
Empower	the	customer
Remove	technical	concerns
Show	the	outcome
Emotional	Targeting	Framework
Emotional	
Triggers
Color	Pallet Copy Elements Visuals
Current
Desired
Emotional	Targeting	Framework
Emotional	
Triggers
Color	Pallet Copy Elements Visuals
Current
Unappreciated	
	frustrated	
Exhausted
Desired
Emotional	Targeting	Framework
Emotional	
Triggers
Color	Pallet Copy Elements Visuals
Current
Unappreciated	
	frustrated	
Exhausted
Desired
Smart,	
Appreciated,	
Admired
Emotional	Targeting	Framework
Emotional	
Triggers
Color	Pallet Copy Elements Visuals
Current
Unappreciated	
	frustrated	
Exhausted
Desired
Smart,	
Appreciated,	
Admired
Emotional	Targeting	Framework
Emotional	
Triggers
Color	Pallet Copy Elements Visuals
Current
Unappreciated	
	frustrated	
Exhausted
Desired
Smart,	
Appreciated,	
Admired
Emotional	Targeting	Framework
Emotional	
Triggers
Color	Pallet Copy Elements Visuals
Current
Unappreciated	
	frustrated	
Exhausted
Desired
Smart,	
Appreciated,	
Admired
Emotional	Targeting	Framework
Emotional	
Triggers
Color	Pallet Copy Elements Visuals
Current
Unappreciated	
	frustrated	
Exhausted
Desired
Smart,	
Appreciated,	
Admired
About	
Platform
About	
features
How	to	
use
The	outcome
Empowering	
the	customer
The	outcome
24%	Increase	in	registrations
76%	Increase	in	creation	of	presentations
@taliagw
What	is	my	customer’s	goal?
What	is	my	goal?
@taliagw
@taliagw
“Only	when	your	customers	achieve	
their	goals,
Bryan	Eisenberg
@taliagw
will	you	achieve	your	own.”
Talia	Wolf
Getuplift
THANKS	FOR	LISTENING
Grab	all	the	resources	and	templates:	
https://getuplift.co/conversion-optimization-resources/

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