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https://pixabay.com/photos/books-bookstore-book-reading-1204029/shared under CC0
1
How to ask your online
teacherfor help
https://pixabay.com/photos/books-bookstore-book-reading-1204029/shared under CC0
Discussion Questions:
2
1- Have you taken any online courses before other than EO?
2- If yes, what was your experience? Did you like it or not and why?
3- Do you think that learning online is easier or more difficult than
learning in a face-to-face setting? Why?
4- What do you think is the role of the teacher in an online setting
and how is it different from a face-to-face one?
3
This Photo by Unknown Author is
licensed under CC BY-SA-NC
You are not alone when you study
online. You can connect and talk to your
teacher and classmates. You can do it
during an online class or through other
means. Support is always there for you.
4
Some tips to help you maintain a continuous and healthy
interaction with
your instructor:
1- Look for FAQS: Read frequently asked questions. Most of your
questions will be answered here.
5
2- Introduce yourself: Tell your facilitator your learning goals and
expectations. It will help them teach you better. You can do this on
the forum or a page dedicated for introductions ( your teacher will
give you a link). Otherwise, you can do this via email.
6
3- Know your e-facilitator: Read your instructor’s bio to know their
field of expertise. Note their schedule and contact details.
Ways to connect with your e-facilitator or online
instructor:
7
• Email – Use this for questions or requests that do not need an urgent
answer. It is also the preferred method for submitting assignments and
reports.
• Skype (or other VoIP or Voice over Internet Protocol tools) – This is
best for synchronous or real time discussions. Use it if you need an
immediate answer to a question or if a concern is best explained “face-
to-face”. Make sure to make an appointment with your teacher if you
want to meet beyond your class time.
• Social media – This is often used for sharing resources (e.g. links to
websites or relevant articles).
8
• Blog – Your instructor may have a regular blog where they share their knowledge and
views on certain topics. This functions almost like a lecture and would be valuable to read.
You can also leave comments or questions below the write-up.
• Discussion board – Participating in the discussion board or forum is one of the best ways
to get the most out of an online class. share Teachers often moderate it so it is a great
venue to ask questions or what you learned. You can also read your classmates’ views,
exchange resources with them, even connect and build friendships along the way.
• Phone – Instructors may provide their mobile number for use only for urgent matters.
Ask for help the right way
9
Use the active approach
Teachers are always eager to help and share their expertise.
They appreciate it when students ask well thought-out
questions. Use the active approach when asking for help. This
means making an effort to understand the problem first and
then working to find the solution before asking for help. This
process will help you arrive at exact questions. The more
specific your questions are, the better your teacher can help
you.
This Photo by Unknown Author is licensed under CC BY-NC
Active learners use the following phrases:
10
•I have read the assigned reading and understand the topic. But I need help in
understanding the part about ____.”
•“I’m not sure why ______.”
•“Something isn’t making sense, but I’ve tried and I can’t figure out what I’m missing.”
•“In the notes for our lesson, I read that ________. However, I found in my research that
______. These ideas are not compatible. May I know your views on this?”
11
This Photo by Unknown Author is licensed under CC BY-ND
This is the opposite of the passive approach where you expect
your teacher to think for you and solve all your problems.
Teachers may not be as eager to help when this is your
attitude. Passive learners usually say:
“I don’t know what to do.”
“My teacher can’t teach, so I’m lost.”
“I can’t do this. I just need to get this done.”
“This subject makes no sense.”
12
4-Make a personal learning plan
Share your learning goals with your instructor. They can help you make a plan
to learn better. A personal learning plan will make it clear to you which areas
you should focus on first and the type of learning activities you should do.
This Photo by Unknown Author is licensed under CC BY
Thankyou!
Blaine
broberts@myenglishonline.ca
livelearn.ca
1-204-946-5140
website
livelearn.ca
How to ask your online
teacher for help
Questions?
14
https://pixabay.com/photos/cup-of-coffee-laptop-office-macbook-1280537/ shared under CC0
Thank you!
15
Pam Elalfy
pelalfy@myenglishonline.ca
englishonlinemb7

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How to ask your online teacher for help

  • 1. https://pixabay.com/photos/books-bookstore-book-reading-1204029/shared under CC0 1 How to ask your online teacherfor help https://pixabay.com/photos/books-bookstore-book-reading-1204029/shared under CC0
  • 2. Discussion Questions: 2 1- Have you taken any online courses before other than EO? 2- If yes, what was your experience? Did you like it or not and why? 3- Do you think that learning online is easier or more difficult than learning in a face-to-face setting? Why? 4- What do you think is the role of the teacher in an online setting and how is it different from a face-to-face one?
  • 3. 3 This Photo by Unknown Author is licensed under CC BY-SA-NC You are not alone when you study online. You can connect and talk to your teacher and classmates. You can do it during an online class or through other means. Support is always there for you.
  • 4. 4 Some tips to help you maintain a continuous and healthy interaction with your instructor: 1- Look for FAQS: Read frequently asked questions. Most of your questions will be answered here.
  • 5. 5 2- Introduce yourself: Tell your facilitator your learning goals and expectations. It will help them teach you better. You can do this on the forum or a page dedicated for introductions ( your teacher will give you a link). Otherwise, you can do this via email.
  • 6. 6 3- Know your e-facilitator: Read your instructor’s bio to know their field of expertise. Note their schedule and contact details.
  • 7. Ways to connect with your e-facilitator or online instructor: 7 • Email – Use this for questions or requests that do not need an urgent answer. It is also the preferred method for submitting assignments and reports. • Skype (or other VoIP or Voice over Internet Protocol tools) – This is best for synchronous or real time discussions. Use it if you need an immediate answer to a question or if a concern is best explained “face- to-face”. Make sure to make an appointment with your teacher if you want to meet beyond your class time. • Social media – This is often used for sharing resources (e.g. links to websites or relevant articles).
  • 8. 8 • Blog – Your instructor may have a regular blog where they share their knowledge and views on certain topics. This functions almost like a lecture and would be valuable to read. You can also leave comments or questions below the write-up. • Discussion board – Participating in the discussion board or forum is one of the best ways to get the most out of an online class. share Teachers often moderate it so it is a great venue to ask questions or what you learned. You can also read your classmates’ views, exchange resources with them, even connect and build friendships along the way. • Phone – Instructors may provide their mobile number for use only for urgent matters.
  • 9. Ask for help the right way 9 Use the active approach Teachers are always eager to help and share their expertise. They appreciate it when students ask well thought-out questions. Use the active approach when asking for help. This means making an effort to understand the problem first and then working to find the solution before asking for help. This process will help you arrive at exact questions. The more specific your questions are, the better your teacher can help you. This Photo by Unknown Author is licensed under CC BY-NC
  • 10. Active learners use the following phrases: 10 •I have read the assigned reading and understand the topic. But I need help in understanding the part about ____.” •“I’m not sure why ______.” •“Something isn’t making sense, but I’ve tried and I can’t figure out what I’m missing.” •“In the notes for our lesson, I read that ________. However, I found in my research that ______. These ideas are not compatible. May I know your views on this?”
  • 11. 11 This Photo by Unknown Author is licensed under CC BY-ND This is the opposite of the passive approach where you expect your teacher to think for you and solve all your problems. Teachers may not be as eager to help when this is your attitude. Passive learners usually say: “I don’t know what to do.” “My teacher can’t teach, so I’m lost.” “I can’t do this. I just need to get this done.” “This subject makes no sense.”
  • 12. 12 4-Make a personal learning plan Share your learning goals with your instructor. They can help you make a plan to learn better. A personal learning plan will make it clear to you which areas you should focus on first and the type of learning activities you should do. This Photo by Unknown Author is licensed under CC BY