A white paper describing a new and innovative method to procure print and other customized goods and services has been published by e-LYNXX Corporation, the leading print management and procurement licensing firm in North America. Titled "How Organizations Can Realize Transparency, Control, and Significant Cost Reduction," the white paper examines how e-LYNXX utilizes its patented competitive procurement method in conjunction with 10 best business practices and its robust work flow and communications system. The result is a measured hard-dollar reduction in the procured cost of print of no less than 25% compared to the historical cost of the same print projects.
Infosys – Order Management Supply Chain SRMInfosys
Infosys believes that only through order management best practices, can CRM and SRM investments increase productivity and improved profitability. Order management cycle must have Supply Chain visibility
This is a partial preview of the document found here:
https://flevy.com/browse/business-document/consumer-driven-replenishment-87
Description:
This is a sales presentation example for Consumer Driven Replenishment (CDR) project work. CDR is an analytical approach to supply chain integration between a consumer goods supplier and its customers.
Supplier Relationship Management (SRM) software from SAP offers comprehensive procurement functionality. It allows employees to create purchase requisitions, approve requests, and track orders. SRM is integrated with SAP ERP for centralized control. The software features catalogs, strategic sourcing, contract management, and supplier self-service portals. It provides tools to manage the entire procure-to-pay process and collaborate with vendors.
The document discusses the importance of customer centricity and mass customization strategies for customer relationship management. It provides examples of how companies like Adidas and reflect.com use mass customization to develop learning relationships with customers by gathering detailed customer data and using it to create highly customized products and services. This improves customer satisfaction and retention while also providing companies with valuable customer insights. Successful CRM requires offering products and services tailored to individual customer needs and specifications through high-quality customer integration processes.
The document discusses key aspects of successful supply chain relationships such as trust, quality, commitment, and innovation. It provides examples of different types of relationships between Toyota, GM, Microsoft, and other companies and their suppliers. Effective relationships are characterized by collaboration, information sharing, and interdependence between partners. Outsourcing is increasing in manufacturing and services due to pressures to reduce costs and optimize operations in the supply chain.
Supplier Relationship Management takes traditional sourcing methods to the next level. While the sourcing process uses Requests for Proposals (RFPs) and templated one-way communications to select suppliers and derive the most upfront value for contracted services or products, SRM uses processes, principles, communications and tools to help companies better manage their existing suppliers within all areas of the company during the entire supplier lifecycle.
Vendor Management and Contract NegotiationsButlerRubin
Dan Cotter presented on vendor management and contract negotiations. He discussed creating a baseline inventory of all vendor contracts. It is important to inventory and store contracts in a centralized system for oversight. A contract management policy should establish authority levels, review procedures, vendor due diligence processes, and standard contract provisions. The policy ensures proper oversight of vendors and management of legal and financial risk. Cybersecurity and privacy are also important considerations in the contract process given the risks of third and nth-party vendors.
The document discusses various types of buyer-supplier relationships including transactional relationships, value-added exchanges, and collaborative/partnering relationships. It compares and contrasts transactional relationships with partnerships. Strategic alliances are defined as relationships based on mutual trust and open communication to reduce costs and improve quality. Supplier development aims to increase supplier efficiency through assistance. Effective buyer-supplier relationships require communication, trust, and a team approach. Relationship management also depends on internal team dynamics and understanding each party's goals.
Infosys – Order Management Supply Chain SRMInfosys
Infosys believes that only through order management best practices, can CRM and SRM investments increase productivity and improved profitability. Order management cycle must have Supply Chain visibility
This is a partial preview of the document found here:
https://flevy.com/browse/business-document/consumer-driven-replenishment-87
Description:
This is a sales presentation example for Consumer Driven Replenishment (CDR) project work. CDR is an analytical approach to supply chain integration between a consumer goods supplier and its customers.
Supplier Relationship Management (SRM) software from SAP offers comprehensive procurement functionality. It allows employees to create purchase requisitions, approve requests, and track orders. SRM is integrated with SAP ERP for centralized control. The software features catalogs, strategic sourcing, contract management, and supplier self-service portals. It provides tools to manage the entire procure-to-pay process and collaborate with vendors.
The document discusses the importance of customer centricity and mass customization strategies for customer relationship management. It provides examples of how companies like Adidas and reflect.com use mass customization to develop learning relationships with customers by gathering detailed customer data and using it to create highly customized products and services. This improves customer satisfaction and retention while also providing companies with valuable customer insights. Successful CRM requires offering products and services tailored to individual customer needs and specifications through high-quality customer integration processes.
The document discusses key aspects of successful supply chain relationships such as trust, quality, commitment, and innovation. It provides examples of different types of relationships between Toyota, GM, Microsoft, and other companies and their suppliers. Effective relationships are characterized by collaboration, information sharing, and interdependence between partners. Outsourcing is increasing in manufacturing and services due to pressures to reduce costs and optimize operations in the supply chain.
Supplier Relationship Management takes traditional sourcing methods to the next level. While the sourcing process uses Requests for Proposals (RFPs) and templated one-way communications to select suppliers and derive the most upfront value for contracted services or products, SRM uses processes, principles, communications and tools to help companies better manage their existing suppliers within all areas of the company during the entire supplier lifecycle.
Vendor Management and Contract NegotiationsButlerRubin
Dan Cotter presented on vendor management and contract negotiations. He discussed creating a baseline inventory of all vendor contracts. It is important to inventory and store contracts in a centralized system for oversight. A contract management policy should establish authority levels, review procedures, vendor due diligence processes, and standard contract provisions. The policy ensures proper oversight of vendors and management of legal and financial risk. Cybersecurity and privacy are also important considerations in the contract process given the risks of third and nth-party vendors.
The document discusses various types of buyer-supplier relationships including transactional relationships, value-added exchanges, and collaborative/partnering relationships. It compares and contrasts transactional relationships with partnerships. Strategic alliances are defined as relationships based on mutual trust and open communication to reduce costs and improve quality. Supplier development aims to increase supplier efficiency through assistance. Effective buyer-supplier relationships require communication, trust, and a team approach. Relationship management also depends on internal team dynamics and understanding each party's goals.
The document discusses Procter & Gamble's (P&G) supplier evaluation and selection process. It describes P&G's strategic sourcing approach, key criteria for evaluating suppliers, and a supplier evaluation scorecard. It provides details on P&G's sourcing strategies for their Tide brand, including balancing competition and collaboration with suppliers and optimizing their expressive competition system to achieve various benefits. The document advocates for managing procurement through constantly re-evaluating procedures and sources to optimize organizational value.
Gaining Competitive Advantage through Supplier Collaboration and Supplier Rel...TraceGains
If you have any questions or comments, please send them to connect@tracegains.com. We look forward to hearing from you.
Race to win, rather than race to the bottom!
Continued consolidation of the food supply base will lead to more powerful and assertive customers in some markets. These customers are placing increasing demand on the entire supply chain for reduced cost and higher levels of value delivery. While many companies focus on price reduction as a solution they soon realize that there is only so much supplier margin and they soon become in effective in trying to meet the increasing demands of the customer and company management. They also realize that there is a significant cost and time involved in changing and developing new suppliers.
The solution to increasing demand for value is to get business alignment across the entire supply chain. This requires value-based relationships will require substantial changes in behavior by the buyer and seller. This webinar will detail the need to establish clear processes through which buyers and suppliers interface and collaborate. The focus is on building and developing a Supplier Relationship Management (SRM) focus for your business.
Things covered in the seminar:
-How can a company build a process that delivers cost and value improvement Year on Year
Understanding the Supplier Relationship Management Process
-Identifying which suppliers are good candidates for SRM
-How to drive collaboration with suppliers
Giles, from his immense experience in areas of procurement has learned that traditional forms of buyer-seller relationship management have run their course and are no longer delivering value that should be expected. Check this presentation, which is brought to you by the FMCG Confext team. Visit www.fmcgconfex.com to know more on the event.
New Sourcing Strategies: The role of Outsourcing and Homeshoring in Contact C...EightyTwenty Insight
Are Mixed Model Operations an opportunity for contact centres to access skills,
capabilities and lower costs in harsh times? Or an overly complex solution which risks
damaging service and brand?
The challenges faced by organisations with large-scale contact centre operations have
recently become more acute and complex and the balance between cost containment
and customer needs has never been more difficult to achieve. Web 2.0 (consumer to
consume) behaviours will reduce the amount of contact and make the remaining quality
of interactions even more vital to customer retention. More radical thinking is required to
achieve this balance. The Contact Centre has to have Board level support and
organisations have to think more like their customers. Alternative Sourcing Models and
new technology (often hosted) will need to be embraced to keep pace.
Even the largest companies will benefit from partnering with external providers as
technology becomes the key driver of value and savings. Outsourcing, Shared Services
and Homeshoring pose less risk and offer real value and will continue to grow but
companies must get smarter about how to exploit them to their full potential. Sourcing
strategies need to be better thought through and become more sophisticated if these
alternative models are to be fully exploited.
This paper provides an informed and independent view on the evolution and value of Outsourcing and the Mixed Sourcing Model in contact centre operations, particularly in light of the current, urgent need to reduce costs and the rapidly changing consumer demands. It further highlights many of the current Contact Centre trends and issues, both strategic and operational, and focuses on the use of Alternative Service Delivery Models (ASDM’s) such as outsourcing and home-shoring in meeting these challenges.
Bullwhip and Supplier Relationship ManagementDeepak Ramawat
This document discusses strategies for managing supplier relationships to reduce the bullwhip effect in supply chains. It defines the bullwhip effect as increased demand variability amplified at each stage of the supply chain. Key points made include:
- Categorizing suppliers as strategic, preferred, or transactional based on impact of late/poor quality deliveries.
- Countering the bullwhip effect through close communication, rate contracts, optimizing lead times, and supplier partnerships.
- Steps for a supplier relationship management program including supplier categorization, identification of critical items, and establishing contracts by strategy.
- The benefits of mutual commitment between organizations and suppliers through performance metrics and support for best practices.
The document discusses the evolution of buyer-supplier relationships from reactive transactions to strategic partnerships. It describes three types of relationships - transactional, collaborative, and alliance. Transactional relationships focus on price and are short-term, while collaborative and alliance relationships aim for lower total costs and improved performance through open communication, long-term contracts, and shared goals. Alliances require the highest levels of trust and commitment between partners to fully realize benefits like reduced costs, improved quality, and faster innovation.
This document provides an overview of procurement best practices, including governance, strategy, category management, supplier selection and contract management. It discusses key concepts like centralized vs decentralized procurement structures, collaboration strategies, spend analysis tools, sourcing options, award criteria, performance management, contract changes and reviews. The document aims to outline best practices across the entire procurement cycle from identifying needs to contract closure and review.
1) Organizations are placing renewed emphasis on customer retention and cost cutting due to economic challenges, leading them to examine contact management (CM) and customer relationship management (CRM) solutions.
2) CM solutions are designed for individual or team productivity and sales automation, while CRM solutions are multi-module systems of record for all customer interactions.
3) The choice between CM and CRM often depends on a company's sales interaction model and key business challenges - for example, a one-to-many model may prefer a CM, while many-to-one may choose a CRM.
This document discusses implementing strategic sourcing and eProcurement in a heavy machinery industry. It highlights that implementation requires 90% change management and focuses on strategic rather than paperwork aspects. Key points covered include defining procurement, strategic sourcing, and eProcurement terms. Process mapping was used to define the "as-is" and "to-be" states. The implementation took 7.2 months and achieved results like reduced purchase cycle time and increased contract compliance. Strategic sourcing aims to drive cost reduction, quality improvement, and innovation through approaches like supplier rationalization and lean concepts.
How a Global Manufacturer Successfully Enhanced its Pricing Structure in Four...Cognizant
The document discusses the 4 critical steps a global manufacturer took to successfully enhance its pricing structure:
1. It analyzed its complex B2B pricing process and identified challenges like decentralized pricing policies and a need for deviation management.
2. It determined the key elements of an effective price management solution to gain control over pricing leaks, including determining price, establishing price lists, communicating prices, and analyzing price opportunities.
3. It highlighted the client's experience with data-reliant pricing, complex base pricing structures due to varied channels and products, and decentralized pricing policies across divisions.
4. It implemented a pricing solution to provide a unified process for setting pricing guidelines and managing exceptions, in order to improve margins and
The document discusses effective supplier relationship management. It begins with an introduction and agenda. It then defines contract management and supplier management, explaining that supplier management covers all aspects of working with suppliers beyond specific contracts. It outlines key aspects of good supplier relationship management programs, including planning, resources, relationships, risk management, and payment. The document then provides case studies of supplier management programs at Fujitsu, Nokia, and Rexam and how they improved outcomes through segmentation, measurement, competition, and rewards. It stresses that successful programs require leadership, clear objectives, and communication.
The document discusses supplier relationship management (SRM) and describes Bouygues Telecom's use of Ariba's sourcing solution. Bouygues Telecom is the third largest mobile operator in France with over 11 million customers. It has an annual purchasing budget of over 2.4 billion euros managed by 80 people. Bouygues Telecom implemented Ariba's on-demand sourcing solution in 2010 for supplier information management, performance management, and sourcing events across all commodity areas. The contract module will be deployed in June 2012 to further improve SRM.
This document summarizes a presentation on global supply chain management trends and best practices. It discusses how supply chains have become more complex with globalization and outsourcing. Effective collaboration is challenging given the large number of interacting elements across multi-tier networks. It also notes a mismatch between the evolving complexity of business models and current operational models, highlighting the need for upgraded planning and execution capabilities to address this. The presentation uses examples like Boeing's 787 supply chain to illustrate complex multi-tier networks and the importance of collaboration with partners.
The document summarizes Peter Woon's presentation on Agilent Technologies' implementation of Supplier Relationship Management (SRM) to enhance its supply chain competitiveness. It discusses Agilent's business need for a common SRM model, the key components of its SRM model including supplier stratification, governance, performance measurement, and supplier development. It also provides details on each of these components, examples of best practices, and how they are applied at Agilent.
Whitepaper: Supplier Collaboration Maturity Index - A Road Map for Evolution ...Manthan
This document discusses supplier collaboration maturity and proposes a four-level index for measuring an organization's maturity: Novice, Veteran, Dormant, and Evolved. It identifies key parameters that impact maturity: visibility, information exchange, automation, and supplier process maturity. The document provides an overview of each maturity level and recommendations for progressing to higher levels through improved processes, technology investments, and supplier collaboration portals.
The document discusses supplier relationship management as a key process in supply chain management. It defines supply chain management as integrating business processes from suppliers to end customers to add value. It describes supplier relationship management as providing the structure for developing and maintaining relationships with suppliers, including performance agreements to balance the needs of both parties. The goal is to improve customer service, costs, and profits through collaborative relationships rather than transactional interactions.
A Transformation in Relationships
Types of Buyer-Supplier Relationships
Transactional Relationships
Collaborative and Alliance Relationships
Collaborative Relationships
Supply Alliances
The Supplier's Perspective
Developing and Managing Collaborative and Alliance Relationships
Drivers & Inhibitors for the Uptake of e-Sourcing Tools – The CIPS I-source P...Jon Hansen
eWorld Purchasing & Supply Conference
Day 1 - September 28th, 2010
14:00 to 14:30 State of the Nation: Drivers & Inhibitors for the Uptake of e-Sourcing Tools – The CIPS I-source Project
Overview:
Early adopters were starting to use e-sourcing tools about 10 years ago. In 2004, CIPS and the University of the West of England conducted a comprehensive research project called I-Adapt, examining the after-effects of using e-auctions on the Buyer-Supplier relationship. Five years on, another investigation aimed to assess the extent to which e-sourcing tools have been adopted in both the public and private sector. The findings provide a fascinating insight into the key enablers that support adoption and the key inhibitors that prevent it…
Speaker:
Professor Andrew Douglas, University of the West of England on behalf of The Chartered Institute of Purchasing & Supply (CIPS)
This document discusses challenges with manual order distribution processes between home centers, manufacturers, and other partners. It notes issues like a lack of end-to-end order visibility, inconsistent pricing structures between partners, and communication bottlenecks. The document then introduces a potential solution, the Cilio Partners Portal, which is described as a web-based order logging and tracking system that can capture, distribute, and track orders electronically. It also provides reporting and analytics to help partners analyze sales performance and design effective promotions.
This document provides tips and advice for reducing costs associated with back office supplies, including photocopiers, telecommunications, and postage. It recommends analyzing equipment usage and contracts to ensure items are fit for purpose. For photocopiers, it suggests encouraging double-sided printing and defaulting to black and white. For telecommunications, it advises auditing traffic patterns and understanding requirements. For postage, it recommends developing a postal profile and using appropriate services. Implementing these changes could significantly reduce non-core operating costs.
The document discusses Procter & Gamble's (P&G) supplier evaluation and selection process. It describes P&G's strategic sourcing approach, key criteria for evaluating suppliers, and a supplier evaluation scorecard. It provides details on P&G's sourcing strategies for their Tide brand, including balancing competition and collaboration with suppliers and optimizing their expressive competition system to achieve various benefits. The document advocates for managing procurement through constantly re-evaluating procedures and sources to optimize organizational value.
Gaining Competitive Advantage through Supplier Collaboration and Supplier Rel...TraceGains
If you have any questions or comments, please send them to connect@tracegains.com. We look forward to hearing from you.
Race to win, rather than race to the bottom!
Continued consolidation of the food supply base will lead to more powerful and assertive customers in some markets. These customers are placing increasing demand on the entire supply chain for reduced cost and higher levels of value delivery. While many companies focus on price reduction as a solution they soon realize that there is only so much supplier margin and they soon become in effective in trying to meet the increasing demands of the customer and company management. They also realize that there is a significant cost and time involved in changing and developing new suppliers.
The solution to increasing demand for value is to get business alignment across the entire supply chain. This requires value-based relationships will require substantial changes in behavior by the buyer and seller. This webinar will detail the need to establish clear processes through which buyers and suppliers interface and collaborate. The focus is on building and developing a Supplier Relationship Management (SRM) focus for your business.
Things covered in the seminar:
-How can a company build a process that delivers cost and value improvement Year on Year
Understanding the Supplier Relationship Management Process
-Identifying which suppliers are good candidates for SRM
-How to drive collaboration with suppliers
Giles, from his immense experience in areas of procurement has learned that traditional forms of buyer-seller relationship management have run their course and are no longer delivering value that should be expected. Check this presentation, which is brought to you by the FMCG Confext team. Visit www.fmcgconfex.com to know more on the event.
New Sourcing Strategies: The role of Outsourcing and Homeshoring in Contact C...EightyTwenty Insight
Are Mixed Model Operations an opportunity for contact centres to access skills,
capabilities and lower costs in harsh times? Or an overly complex solution which risks
damaging service and brand?
The challenges faced by organisations with large-scale contact centre operations have
recently become more acute and complex and the balance between cost containment
and customer needs has never been more difficult to achieve. Web 2.0 (consumer to
consume) behaviours will reduce the amount of contact and make the remaining quality
of interactions even more vital to customer retention. More radical thinking is required to
achieve this balance. The Contact Centre has to have Board level support and
organisations have to think more like their customers. Alternative Sourcing Models and
new technology (often hosted) will need to be embraced to keep pace.
Even the largest companies will benefit from partnering with external providers as
technology becomes the key driver of value and savings. Outsourcing, Shared Services
and Homeshoring pose less risk and offer real value and will continue to grow but
companies must get smarter about how to exploit them to their full potential. Sourcing
strategies need to be better thought through and become more sophisticated if these
alternative models are to be fully exploited.
This paper provides an informed and independent view on the evolution and value of Outsourcing and the Mixed Sourcing Model in contact centre operations, particularly in light of the current, urgent need to reduce costs and the rapidly changing consumer demands. It further highlights many of the current Contact Centre trends and issues, both strategic and operational, and focuses on the use of Alternative Service Delivery Models (ASDM’s) such as outsourcing and home-shoring in meeting these challenges.
Bullwhip and Supplier Relationship ManagementDeepak Ramawat
This document discusses strategies for managing supplier relationships to reduce the bullwhip effect in supply chains. It defines the bullwhip effect as increased demand variability amplified at each stage of the supply chain. Key points made include:
- Categorizing suppliers as strategic, preferred, or transactional based on impact of late/poor quality deliveries.
- Countering the bullwhip effect through close communication, rate contracts, optimizing lead times, and supplier partnerships.
- Steps for a supplier relationship management program including supplier categorization, identification of critical items, and establishing contracts by strategy.
- The benefits of mutual commitment between organizations and suppliers through performance metrics and support for best practices.
The document discusses the evolution of buyer-supplier relationships from reactive transactions to strategic partnerships. It describes three types of relationships - transactional, collaborative, and alliance. Transactional relationships focus on price and are short-term, while collaborative and alliance relationships aim for lower total costs and improved performance through open communication, long-term contracts, and shared goals. Alliances require the highest levels of trust and commitment between partners to fully realize benefits like reduced costs, improved quality, and faster innovation.
This document provides an overview of procurement best practices, including governance, strategy, category management, supplier selection and contract management. It discusses key concepts like centralized vs decentralized procurement structures, collaboration strategies, spend analysis tools, sourcing options, award criteria, performance management, contract changes and reviews. The document aims to outline best practices across the entire procurement cycle from identifying needs to contract closure and review.
1) Organizations are placing renewed emphasis on customer retention and cost cutting due to economic challenges, leading them to examine contact management (CM) and customer relationship management (CRM) solutions.
2) CM solutions are designed for individual or team productivity and sales automation, while CRM solutions are multi-module systems of record for all customer interactions.
3) The choice between CM and CRM often depends on a company's sales interaction model and key business challenges - for example, a one-to-many model may prefer a CM, while many-to-one may choose a CRM.
This document discusses implementing strategic sourcing and eProcurement in a heavy machinery industry. It highlights that implementation requires 90% change management and focuses on strategic rather than paperwork aspects. Key points covered include defining procurement, strategic sourcing, and eProcurement terms. Process mapping was used to define the "as-is" and "to-be" states. The implementation took 7.2 months and achieved results like reduced purchase cycle time and increased contract compliance. Strategic sourcing aims to drive cost reduction, quality improvement, and innovation through approaches like supplier rationalization and lean concepts.
How a Global Manufacturer Successfully Enhanced its Pricing Structure in Four...Cognizant
The document discusses the 4 critical steps a global manufacturer took to successfully enhance its pricing structure:
1. It analyzed its complex B2B pricing process and identified challenges like decentralized pricing policies and a need for deviation management.
2. It determined the key elements of an effective price management solution to gain control over pricing leaks, including determining price, establishing price lists, communicating prices, and analyzing price opportunities.
3. It highlighted the client's experience with data-reliant pricing, complex base pricing structures due to varied channels and products, and decentralized pricing policies across divisions.
4. It implemented a pricing solution to provide a unified process for setting pricing guidelines and managing exceptions, in order to improve margins and
The document discusses effective supplier relationship management. It begins with an introduction and agenda. It then defines contract management and supplier management, explaining that supplier management covers all aspects of working with suppliers beyond specific contracts. It outlines key aspects of good supplier relationship management programs, including planning, resources, relationships, risk management, and payment. The document then provides case studies of supplier management programs at Fujitsu, Nokia, and Rexam and how they improved outcomes through segmentation, measurement, competition, and rewards. It stresses that successful programs require leadership, clear objectives, and communication.
The document discusses supplier relationship management (SRM) and describes Bouygues Telecom's use of Ariba's sourcing solution. Bouygues Telecom is the third largest mobile operator in France with over 11 million customers. It has an annual purchasing budget of over 2.4 billion euros managed by 80 people. Bouygues Telecom implemented Ariba's on-demand sourcing solution in 2010 for supplier information management, performance management, and sourcing events across all commodity areas. The contract module will be deployed in June 2012 to further improve SRM.
This document summarizes a presentation on global supply chain management trends and best practices. It discusses how supply chains have become more complex with globalization and outsourcing. Effective collaboration is challenging given the large number of interacting elements across multi-tier networks. It also notes a mismatch between the evolving complexity of business models and current operational models, highlighting the need for upgraded planning and execution capabilities to address this. The presentation uses examples like Boeing's 787 supply chain to illustrate complex multi-tier networks and the importance of collaboration with partners.
The document summarizes Peter Woon's presentation on Agilent Technologies' implementation of Supplier Relationship Management (SRM) to enhance its supply chain competitiveness. It discusses Agilent's business need for a common SRM model, the key components of its SRM model including supplier stratification, governance, performance measurement, and supplier development. It also provides details on each of these components, examples of best practices, and how they are applied at Agilent.
Whitepaper: Supplier Collaboration Maturity Index - A Road Map for Evolution ...Manthan
This document discusses supplier collaboration maturity and proposes a four-level index for measuring an organization's maturity: Novice, Veteran, Dormant, and Evolved. It identifies key parameters that impact maturity: visibility, information exchange, automation, and supplier process maturity. The document provides an overview of each maturity level and recommendations for progressing to higher levels through improved processes, technology investments, and supplier collaboration portals.
The document discusses supplier relationship management as a key process in supply chain management. It defines supply chain management as integrating business processes from suppliers to end customers to add value. It describes supplier relationship management as providing the structure for developing and maintaining relationships with suppliers, including performance agreements to balance the needs of both parties. The goal is to improve customer service, costs, and profits through collaborative relationships rather than transactional interactions.
A Transformation in Relationships
Types of Buyer-Supplier Relationships
Transactional Relationships
Collaborative and Alliance Relationships
Collaborative Relationships
Supply Alliances
The Supplier's Perspective
Developing and Managing Collaborative and Alliance Relationships
Drivers & Inhibitors for the Uptake of e-Sourcing Tools – The CIPS I-source P...Jon Hansen
eWorld Purchasing & Supply Conference
Day 1 - September 28th, 2010
14:00 to 14:30 State of the Nation: Drivers & Inhibitors for the Uptake of e-Sourcing Tools – The CIPS I-source Project
Overview:
Early adopters were starting to use e-sourcing tools about 10 years ago. In 2004, CIPS and the University of the West of England conducted a comprehensive research project called I-Adapt, examining the after-effects of using e-auctions on the Buyer-Supplier relationship. Five years on, another investigation aimed to assess the extent to which e-sourcing tools have been adopted in both the public and private sector. The findings provide a fascinating insight into the key enablers that support adoption and the key inhibitors that prevent it…
Speaker:
Professor Andrew Douglas, University of the West of England on behalf of The Chartered Institute of Purchasing & Supply (CIPS)
This document discusses challenges with manual order distribution processes between home centers, manufacturers, and other partners. It notes issues like a lack of end-to-end order visibility, inconsistent pricing structures between partners, and communication bottlenecks. The document then introduces a potential solution, the Cilio Partners Portal, which is described as a web-based order logging and tracking system that can capture, distribute, and track orders electronically. It also provides reporting and analytics to help partners analyze sales performance and design effective promotions.
This document provides tips and advice for reducing costs associated with back office supplies, including photocopiers, telecommunications, and postage. It recommends analyzing equipment usage and contracts to ensure items are fit for purpose. For photocopiers, it suggests encouraging double-sided printing and defaulting to black and white. For telecommunications, it advises auditing traffic patterns and understanding requirements. For postage, it recommends developing a postal profile and using appropriate services. Implementing these changes could significantly reduce non-core operating costs.
Crm maximizing crm effectiveness during lean timesMarcus Vannini
1) This document discusses ways that companies can maximize the effectiveness of their customer relationship management (CRM) systems during economic downturns.
2) It recommends six areas of focus: increasing sales effectiveness, improving forecasting accuracy, engendering customer loyalty, enhancing marketing results, reducing customer service costs, and leveraging CRM technologies to gain advantages when the economy rebounds.
3) Specific strategies discussed include using web tools to help salespeople prospect more efficiently, embedding best practices into sales workflows to drive consistency, integrating historical sales data into forecasting to improve accuracy, and using loyalty applications integrated with CRM to better target customers and incentives.
The document discusses several key economic characteristics of e-business and the internet, including low barriers to entry, increasing competition, reduced transaction costs, and the ability to reach a large customer base at low cost. It also covers topics like disintermediation, reintermediation, pricing strategies, managing knowledge, and achieving critical mass. Overall, the document outlines how the internet and e-business can help firms operate more efficiently, reach more customers, cut costs, and gain competitive advantages through effective knowledge management.
The document discusses how outsourcing technical support is often viewed as a commodity based on cost, but there are opportunities for outsourcers to differentiate and add value through optimization of processes, performance, and delivery. Focusing on outputs, processes, and inputs can help outsourcers engineer solutions that reduce total cost of ownership and enhance customer experience beyond basic people, process, and technology.
The document discusses how high-performing sourcing and procurement teams drive value for enterprises through collaboration. They leverage strategic sourcing processes and technologies to generate cost savings, solve business problems faster, and manage supplier-related risks. By taking an enterprise-wide view and fostering competition among suppliers, sourcing teams help businesses maximize opportunities from their supplier relationships.
Reducing indirect costs and driving operational efficiency are top priorities for today’s executive management teams—particularly for finance executives. This presentation addresses an often overlooked and under-managed area of spend and the opportunity it presents to lower costs and improve processes while increasing brand consistency and control with Print Business Process Outsourcing (BPO).
Reducing indirect costs and driving operational efficiency are top priorities for today’s executive management teams—particularly for finance executives. This paper addresses an often overlooked (and undermanaged) area of spend and the opportunity it presents to lower costs and improve processes while increasing brand consistency and control with Print Business Process Outsourcing (BPO).
Procure to Pay outsourcing solutions that take a one-size-fits-all approach do not work for multi-national organizations due to their unique characteristics and needs. A more customized approach is needed that focuses on selective enhancements to existing technologies and processes rather than full replacements, replicates high-volume processes from key geographies, and prioritizes compliance and consumption data to drive costs savings. This allows for a parallel deployment approach that can generate value faster than traditional sequential strategies dependent on large capital investments and change management.
Reducing the pain of Purchasing in constructionPeriphery Group
This document discusses ways for construction companies to improve their procurement processes and reduce risks. It recommends:
1. Developing clear purchasing policies, using only approved vendors, and tracking all orders to reduce risks of fraud and better manage spending.
2. Communicating project information through milestone reporting and purchasing software to improve information sharing across project stakeholders.
3. Gaining visibility into all project spending through reports and analysis using a dedicated purchasing platform to identify areas for efficiencies and better equip teams to manage budgets.
Whether it's called onshoring, reshoring, resourcing or other names, domestic outsourcing -- outsourcing business processes in the U.S. -- offers many benefits to customers looking to reduce costs while improving the customer experience.
Transforming Compliance and Fulfillment CommunicationsBroadridge
The document discusses options for re-engineering traditional compliance fulfillment approaches for variable annuity carriers. It describes the traditional "Big Book" approach, the "Mini Catalog" approach, and more advanced "State-of-the-Art" solutions. State-of-the-Art solutions can deliver portfolio-specific documents to customers, achieve substantial cost savings of 20% or more, and improve the customer and advisor experience by streamlining communications. While implementation requires investment, the savings from State-of-the-Art solutions can pay for themselves in a year or less. The document encourages carriers to consider re-engineering compliance fulfillment to realize these benefits.
1) A bridging agency would take over packaging print related processes for brands, allowing brand managers to focus on marketing and sales instead of technical production tasks.
2) This agency would act as an expert in print processes, hold all knowledge about brand requirements and formats, and ensure quick transitions between suppliers and stages.
3) Discussions concluded there is potential for a bridging agency to improve efficiency, lower costs, uncover innovations, and get products to market faster through centralized expertise and knowledge management. However, transparency would be key to gaining client trust.
The document discusses various methods for reducing costs in purchasing, including outsourcing non-essential tasks, controlling procurement operations through planning, engaging local suppliers, requesting supplier discounts, educating staff, monitoring for maverick buying, prioritizing quality, utilizing procurement technology, reviewing contracts, pursuing economies of scale, and seeking discounts directly from suppliers. Cost reduction in purchasing can benefit organizations by improving cash flow, increasing profitability, enhancing customer satisfaction, and enabling more sustainable operations.
The document discusses how procurement is transforming into a strategic function focused on collaboration across organizations and supply chains. It describes how companies have outsourced functions and rely more on external partners. New technologies and business networks now allow procurement to better connect with suppliers and partners to drive innovation, efficiency and value beyond just cost reductions. The use of business networks is poised to further change procurement by enabling greater visibility, collaboration and optimization of activities like sourcing, spend management and cash flow.
This document discusses strategies for businesses to work with fewer strategic suppliers in smarter ways to lower costs and fund growth. It provides examples of best practices like early supplier engagement, quality collaboration programs, and leveraging supplier solutions. The magazine highlights new printing technologies from KP Corp that provide the highest quality standards, fastest throughput, and competitive pricing through automated inspection systems and latest equipment.
Outsourcing in literal terms, means sourcing from outside. The term is increasingly used to refer to sub-contracting of a set of functions or processes by one firm to another, or to a group of individuals. Outsourcing is being pursued as an active business strategy in the current economic scenario, since it enables a firm to focus on core-competency areas. It also frees the firm from resource and labour intensive functions, which are now performed by trained personnel at much lower costs.
The document provides an overview of optimizing the IT supply chain. It discusses challenges and solutions related to procurement, financing/leasing, hardware lifecycle management, and warranties. Some key points include:
1) Procurement challenges include lack of standardization, visibility into purchases, and reliance on manual processes. Solutions involve standardizing catalogs with flexibility, integrating data analytics tools, and automating processes.
2) Financing options like leasing can help manage cash flow and make technology investments more affordable. Strategic partners can provide the best financing and leasing options.
3) Hardware lifecycle management challenges include overloading in-house teams and dealing with multiple vendors. Outsourcing lifecycle stages and consolid
Similar to How Organizations Can Realize Transparency, Control and Significant Cost Reduction (White Paper) (20)
Data at the Core Establishing a Data-Driven CultureJon Hansen
Data at the Core: Establishing a Data-Driven Culture
by Joe Gibson
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Research Thesis Submitted in Partial Fulfilment
of the Requirements for the Degree of Master of Business Administration in
Collaborative Leadership
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Canterbury Christchurch University
Christ Church Business School February 2022
PROCUREMENT IN 2021 & BEYOND: PEOPLE, PROCESS, AND TECHNOLOGYJon Hansen
While technology obviously has an important role to play in laying the foundation for procurement’s transformation over the next year and beyond, it is one part of a trifecta for future success that also includes the evolution of talent (people) and
operating models (process).
To explore this further, Jon Hansen caught up with seasoned procurement and supply chain experts Dr. John Gattorna and Peter Woon on Zycus’ Expert Talk Series.
We’ve taken down the best bits from their engaging discussion and created this action-packed eBook for you.
How Digitization Will Change Procurement and the Supply ChainJon Hansen
I posed the following question to thought leaders from the practitioner, provider, and academic communities: "how will digitization change procurement and supply chain?"
In this article (page 4), I share their insights.
CPO ARENA Service Provider Synopsis (Nipendo)Jon Hansen
Nipendo is a procurement technology company that presented to a panel of CPOs on their supplier cloud solution. Their solution enables automation of the procure-to-pay process through integration with existing ERP systems. It allows for rapid supplier onboarding and streamlined processes. The panel found the solution to be impressive and delivering value through automation, but wanted more details on how it works and its positioning for mid-sized companies.
Making The Case: Logitech Repatriates ProcurementJon Hansen
Sure, all service providers provide client references on request. These are nothing new. However, what practitioners really want is for someone to interview the clients directly with a scrutinizing eye of understanding from both a technical as well as a practical standpoint to gain additional insight: a one-to-one, up close and personal perspective.
This "Making The Case" document provides that insight on the relationship between Logitech and Market Dojo.
Forget the stereotypes you may have heard about millennials:
Focus, purpose and commitment are the hallmarks of this critical segment.
A paper by APICS, APQC and Supply Chain Management Review
of the supply chain workforce
Making The Case: ProcurePort Client TakeJon Hansen
This field services company needed to streamline its supplier acquisition and service delivery capabilities to combat urban blight in a cost-effective manner. It required a procurement platform to engage existing contractors and attract new suppliers with a simple interface accessible to both large national and small local providers. By implementing ProcurePort's solution, the company was able to publish service requirements to over 1000 suppliers instantly and allow electronic bidding to provide savings immediately. The ProcurePort system provided notable reductions in acquisition and onboarding costs while cutting spending and purchasing cycle times.
Digital Transformation of Procurement In 4 Basic StepsJon Hansen
The response to a Procurement Insights poll asking the question; “What is the most significant risk that procurement faces in 2020?” was telling in that the number one risk was not cyber-attacks, job security or supplier performance.
More than 40 percent of those who responded said that “digital strategy implementation” was the greatest risk procurement faces in 2020.
In this Knowledge Note, I will provide a breakdown of what is known as the Progressive Implementation Methodology. Based on four key elements or building blocks, this methodology will overcome the slow digital adoption and unfavorable outcomes associated with traditional consulting methodologies.
Bridging the Gap Between Finance and ProcurementJon Hansen
The document summarizes the findings of a survey of 440 finance and procurement executives regarding perceptions of procurement's performance and value. There is a significant gap between how finance and procurement leaders view procurement's effectiveness, with procurement having a more positive view. Specifically, close to half of finance leaders say 20% or less of procurement savings are dropping to the bottom line, while procurement leaders estimate a higher percentage is realized. The survey results suggest procurement functions could improve how they quantify and communicate savings and drive more value to increase financial results.
Looking beyond technology is the key to Procurement’s successful Digital Tran...Jon Hansen
A solid procurement process and practice is the essential foundation for a successful e-procurement initiative.
This article tells you why and how.
NOTE: THE PROCUREMENT ITALIA MAGAZINE - Year 5 Number 4 - 2019
Women In Procurement - Equality Opportunity Means Equal PayJon Hansen
THE PROCUREMENT ITALIA MAGAZINE
Year 5 Number 3 - 2019
"It is the people within an organization who are responsible for digital success. To realize that success, we need more women to get in the game in multiple roles, starting with equal opportunity and equal pay."
Digital Transformation in Procurement 2018 Jon Hansen
This discussion paper examines the cultural effect or influence on the development, introduction, and successful implementation of a digital strategy from four key areas; home culture, generational culture, gender culture, and senior management culture.
Through the examination of these four areas, the reader will be able to determine the alignment of their current cultural environments, and use said understanding as a predictive tool for determining their organization's digital readiness and as a result the likelihood of initiative success.
Commercial credit report for Navistar International Corp.Jon Hansen
According to CreditRiskMonitor's FRISK® score - which has a 96 percent accuracy rate, Lisle, Illinois-based Navistar International Corporation could be in big trouble.
Outsourcing Procurement In The Public SectorJon Hansen
When the problems of weak institutional capacities, high costs, delays, and high integrity risks are systemic in a government, outsourcing the procurement function may be a sound option to consider, whether as a short-term gap-filling measure or as a longer-term strategic approach. - ADB Report
Related Story Link: https://procureinsights.wordpress.com/2017/03/14/santa-clara-county-exec-jeffrey-smith-agrees-to-interview/
Ontario's Auditor General Report on Supply Chain Jon Hansen
Bravo's progress with the Ontario Government implementation referenced in the recent Ontario Auditor General's Report.
Specifically Section 4.3 (Page 662) through to and including 4.3.2 (Page 664):
4.3 New Online Tendering System Not Widely Used
4.3.1 Concerns Raised Regarding The System's Design
4.3.2 Suppliers Now Charged Higher Bid Fees
Also refer to 4.1.6 (Supplier Performance Not Tracked)
Periscope Protest Letter Regarding Arizona RFPJon Hansen
The letter protests the solicitation to replace the current electronic procurement solution, ProcureAZ, arguing that:
1) The contract terms restrict competition and favor large corporations like the state's ERP provider CGI.
2) State executives have shown bias toward CGI and predetermined the outcome.
3) Some requirements can only be met by CGI and exclude true competition.
4) The evaluation criteria deprioritizes cost, favoring more expensive solutions like CGI.
5) False statements were made to gain approval for the solicitation.
NIGP Forensic Audit: Request For Copies Per Open Records LawJon Hansen
Because the NIGP did not respond to a direct e-mail request for copies of the Independent Audit of NIGP's Strategic Partnerships/Forensic Audit and Pierson Grant recommendation, the following official letter of request Pursuant to Article I, section 24 of the Florida Constitution, and chapter 119, F.S., has now been sent.
This is the copy of that document.
inQuba Webinar Mastering Customer Journey Management with Dr Graham HillLizaNolte
HERE IS YOUR WEBINAR CONTENT! 'Mastering Customer Journey Management with Dr. Graham Hill'. We hope you find the webinar recording both insightful and enjoyable.
In this webinar, we explored essential aspects of Customer Journey Management and personalization. Here’s a summary of the key insights and topics discussed:
Key Takeaways:
Understanding the Customer Journey: Dr. Hill emphasized the importance of mapping and understanding the complete customer journey to identify touchpoints and opportunities for improvement.
Personalization Strategies: We discussed how to leverage data and insights to create personalized experiences that resonate with customers.
Technology Integration: Insights were shared on how inQuba’s advanced technology can streamline customer interactions and drive operational efficiency.
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...Alex Pruden
Folding is a recent technique for building efficient recursive SNARKs. Several elegant folding protocols have been proposed, such as Nova, Supernova, Hypernova, Protostar, and others. However, all of them rely on an additively homomorphic commitment scheme based on discrete log, and are therefore not post-quantum secure. In this work we present LatticeFold, the first lattice-based folding protocol based on the Module SIS problem. This folding protocol naturally leads to an efficient recursive lattice-based SNARK and an efficient PCD scheme. LatticeFold supports folding low-degree relations, such as R1CS, as well as high-degree relations, such as CCS. The key challenge is to construct a secure folding protocol that works with the Ajtai commitment scheme. The difficulty, is ensuring that extracted witnesses are low norm through many rounds of folding. We present a novel technique using the sumcheck protocol to ensure that extracted witnesses are always low norm no matter how many rounds of folding are used. Our evaluation of the final proof system suggests that it is as performant as Hypernova, while providing post-quantum security.
Paper Link: https://eprint.iacr.org/2024/257
LF Energy Webinar: Carbon Data Specifications: Mechanisms to Improve Data Acc...DanBrown980551
This LF Energy webinar took place June 20, 2024. It featured:
-Alex Thornton, LF Energy
-Hallie Cramer, Google
-Daniel Roesler, UtilityAPI
-Henry Richardson, WattTime
In response to the urgency and scale required to effectively address climate change, open source solutions offer significant potential for driving innovation and progress. Currently, there is a growing demand for standardization and interoperability in energy data and modeling. Open source standards and specifications within the energy sector can also alleviate challenges associated with data fragmentation, transparency, and accessibility. At the same time, it is crucial to consider privacy and security concerns throughout the development of open source platforms.
This webinar will delve into the motivations behind establishing LF Energy’s Carbon Data Specification Consortium. It will provide an overview of the draft specifications and the ongoing progress made by the respective working groups.
Three primary specifications will be discussed:
-Discovery and client registration, emphasizing transparent processes and secure and private access
-Customer data, centering around customer tariffs, bills, energy usage, and full consumption disclosure
-Power systems data, focusing on grid data, inclusive of transmission and distribution networks, generation, intergrid power flows, and market settlement data
From Natural Language to Structured Solr Queries using LLMsSease
This talk draws on experimentation to enable AI applications with Solr. One important use case is to use AI for better accessibility and discoverability of the data: while User eXperience techniques, lexical search improvements, and data harmonization can take organizations to a good level of accessibility, a structural (or “cognitive” gap) remains between the data user needs and the data producer constraints.
That is where AI – and most importantly, Natural Language Processing and Large Language Model techniques – could make a difference. This natural language, conversational engine could facilitate access and usage of the data leveraging the semantics of any data source.
The objective of the presentation is to propose a technical approach and a way forward to achieve this goal.
The key concept is to enable users to express their search queries in natural language, which the LLM then enriches, interprets, and translates into structured queries based on the Solr index’s metadata.
This approach leverages the LLM’s ability to understand the nuances of natural language and the structure of documents within Apache Solr.
The LLM acts as an intermediary agent, offering a transparent experience to users automatically and potentially uncovering relevant documents that conventional search methods might overlook. The presentation will include the results of this experimental work, lessons learned, best practices, and the scope of future work that should improve the approach and make it production-ready.
[OReilly Superstream] Occupy the Space: A grassroots guide to engineering (an...Jason Yip
The typical problem in product engineering is not bad strategy, so much as “no strategy”. This leads to confusion, lack of motivation, and incoherent action. The next time you look for a strategy and find an empty space, instead of waiting for it to be filled, I will show you how to fill it in yourself. If you’re wrong, it forces a correction. If you’re right, it helps create focus. I’ll share how I’ve approached this in the past, both what works and lessons for what didn’t work so well.
Essentials of Automations: Exploring Attributes & Automation ParametersSafe Software
Building automations in FME Flow can save time, money, and help businesses scale by eliminating data silos and providing data to stakeholders in real-time. One essential component to orchestrating complex automations is the use of attributes & automation parameters (both formerly known as “keys”). In fact, it’s unlikely you’ll ever build an Automation without using these components, but what exactly are they?
Attributes & automation parameters enable the automation author to pass data values from one automation component to the next. During this webinar, our FME Flow Specialists will cover leveraging the three types of these output attributes & parameters in FME Flow: Event, Custom, and Automation. As a bonus, they’ll also be making use of the Split-Merge Block functionality.
You’ll leave this webinar with a better understanding of how to maximize the potential of automations by making use of attributes & automation parameters, with the ultimate goal of setting your enterprise integration workflows up on autopilot.
The Department of Veteran Affairs (VA) invited Taylor Paschal, Knowledge & Information Management Consultant at Enterprise Knowledge, to speak at a Knowledge Management Lunch and Learn hosted on June 12, 2024. All Office of Administration staff were invited to attend and received professional development credit for participating in the voluntary event.
The objectives of the Lunch and Learn presentation were to:
- Review what KM ‘is’ and ‘isn’t’
- Understand the value of KM and the benefits of engaging
- Define and reflect on your “what’s in it for me?”
- Share actionable ways you can participate in Knowledge - - Capture & Transfer
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
"What does it really mean for your system to be available, or how to define w...Fwdays
We will talk about system monitoring from a few different angles. We will start by covering the basics, then discuss SLOs, how to define them, and why understanding the business well is crucial for success in this exercise.
"NATO Hackathon Winner: AI-Powered Drug Search", Taras KlobaFwdays
This is a session that details how PostgreSQL's features and Azure AI Services can be effectively used to significantly enhance the search functionality in any application.
In this session, we'll share insights on how we used PostgreSQL to facilitate precise searches across multiple fields in our mobile application. The techniques include using LIKE and ILIKE operators and integrating a trigram-based search to handle potential misspellings, thereby increasing the search accuracy.
We'll also discuss how the azure_ai extension on PostgreSQL databases in Azure and Azure AI Services were utilized to create vectors from user input, a feature beneficial when users wish to find specific items based on text prompts. While our application's case study involves a drug search, the techniques and principles shared in this session can be adapted to improve search functionality in a wide range of applications. Join us to learn how PostgreSQL and Azure AI can be harnessed to enhance your application's search capability.
Discover top-tier mobile app development services, offering innovative solutions for iOS and Android. Enhance your business with custom, user-friendly mobile applications.
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
Leveraging the Graph for Clinical Trials and Standards
How Organizations Can Realize Transparency, Control and Significant Cost Reduction (White Paper)
1. How Organizations Can Realize
Transparency, Control and
Significant Cost Reduction
From: American Print Management, a division of
Patented Business Method Delivers Hard-Dollar
Savings Across Vertical Markets
Michael E. Jackson
Chief Operating Officer
e-LYNXX Corporation
1051 Sheffler Drive
Chambersburg, PA 17201
toll-free: 888-876-5432
local: 717-709-0990
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e-mail: apminfo@e-LYNXX.com
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