Transforming Organizations – from the Perspective of a Technical Mind #GHC15Intuit Inc.
Intuit's Annette Beatty talks about transforming organizations from an engineering mindset at the 2015 Grace Hopper Celebration of Women in Computing Conference.
Business Analytics Training Catalog - QueBIT Trusted Experts in Business Anal...QueBIT Consulting
Why use QueBIT for training? QueBIT aims to make it easy to help you find the right information. Our mission is to empower you with the training you need, so that you can apply analytic techniques with confidence. We want you to succeed and see the power in the data that is at your fingertips, so that you can make better informed decisions. QueBIT is a full-service operation, offering flexible training sessions to meet your busy schedules. Our training is presented by certified, expert, technical trainers.
QueBIT will support your training needs for all the IBM Business Analytics products: TM1, Business Intelligence, and SPSS. QueBIT Consulting, LLC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.
Customer experience and product instructionsSharon Burton
Product instructions are part of the Use cycle of the customer experience but how do you know if they are meeting the needs of your customers?
How do you know if your product instructions are meeting your customers needs?
JIRA Service Desk for HR Service Management – The Trade Desk success storyCprime
Speed and efficiency. They're focal points for every business discipline and Business Operations & Support is no exception. These teams must be on the lookout for the next generation of tools and technology to scale & streamline operations and to stay competitive. Join us as we discuss with Drew West of The Trade Desk how to integrate and automate business rules into service requests using the Atlassian ecosystem to drive better efficiencies and business value. You'll come away with a solid understanding of how to build, grow, and maintain a successful service operations team.
No more superheroes - Creating Effective and Scalable Product Management Orga...Saeed Khan
Companies don't understand how to define Product Management, and thus usually struggle when trying to create a Product Management organization. This presentation -- originally presented at ProductCamp Boston in April 2011 -- provides some guidance on how to think about an organization that is scalable and can deliver on the diverse needs that companies demand of Product Management.
Lean Portfolio Strategy Part 1: Visualizing your Strategy Flow for Transparen...Cprime
How can you adopt lean portfolio management in a way that's not disruptive to current operations? What are the minimum steps to get maximum value?
Managing your epics correctly, connecting strategy to execution, and reducing overall waste by introducing thresholds and guardrails at your Epic level is a good place to start.
In this first webinar in our four-part series on Lean Portfolio Strategy we’ll join Cprime’s Michiko Quinones and Jesse Pearlman to discuss the fundamental 3 steps and how to:
- Build a strategy “placemat” to visualize current state
- Connect your “placemat” to strategic initiatives
- Establish an optimal synchronization cadence
We'll share best practices, actionable examples, and suggest a well-laid “garden path’ to adopting sound lean portfolio management.
Transforming Organizations – from the Perspective of a Technical Mind #GHC15Intuit Inc.
Intuit's Annette Beatty talks about transforming organizations from an engineering mindset at the 2015 Grace Hopper Celebration of Women in Computing Conference.
Business Analytics Training Catalog - QueBIT Trusted Experts in Business Anal...QueBIT Consulting
Why use QueBIT for training? QueBIT aims to make it easy to help you find the right information. Our mission is to empower you with the training you need, so that you can apply analytic techniques with confidence. We want you to succeed and see the power in the data that is at your fingertips, so that you can make better informed decisions. QueBIT is a full-service operation, offering flexible training sessions to meet your busy schedules. Our training is presented by certified, expert, technical trainers.
QueBIT will support your training needs for all the IBM Business Analytics products: TM1, Business Intelligence, and SPSS. QueBIT Consulting, LLC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.
Customer experience and product instructionsSharon Burton
Product instructions are part of the Use cycle of the customer experience but how do you know if they are meeting the needs of your customers?
How do you know if your product instructions are meeting your customers needs?
JIRA Service Desk for HR Service Management – The Trade Desk success storyCprime
Speed and efficiency. They're focal points for every business discipline and Business Operations & Support is no exception. These teams must be on the lookout for the next generation of tools and technology to scale & streamline operations and to stay competitive. Join us as we discuss with Drew West of The Trade Desk how to integrate and automate business rules into service requests using the Atlassian ecosystem to drive better efficiencies and business value. You'll come away with a solid understanding of how to build, grow, and maintain a successful service operations team.
No more superheroes - Creating Effective and Scalable Product Management Orga...Saeed Khan
Companies don't understand how to define Product Management, and thus usually struggle when trying to create a Product Management organization. This presentation -- originally presented at ProductCamp Boston in April 2011 -- provides some guidance on how to think about an organization that is scalable and can deliver on the diverse needs that companies demand of Product Management.
Lean Portfolio Strategy Part 1: Visualizing your Strategy Flow for Transparen...Cprime
How can you adopt lean portfolio management in a way that's not disruptive to current operations? What are the minimum steps to get maximum value?
Managing your epics correctly, connecting strategy to execution, and reducing overall waste by introducing thresholds and guardrails at your Epic level is a good place to start.
In this first webinar in our four-part series on Lean Portfolio Strategy we’ll join Cprime’s Michiko Quinones and Jesse Pearlman to discuss the fundamental 3 steps and how to:
- Build a strategy “placemat” to visualize current state
- Connect your “placemat” to strategic initiatives
- Establish an optimal synchronization cadence
We'll share best practices, actionable examples, and suggest a well-laid “garden path’ to adopting sound lean portfolio management.
"How Scrum Motivates People" by Rudy Rahadian (XL Axiata)Tech in Asia ID
Rudy is graduated from non-IT/ non-Computer Science degree but start his debut as a Junior Web Designer at his own almamater, Brawijaya University - Malang with two silver bullet, Front Page and Photoshop Skill :) .
Ever work for various company scale, from startup to enterprise, even freelancing. Now, working as an Agent of Happyness (read: Scrum Master) in XL Axiata. He is very excited to have awesome team, both business and developer team, together build better software development environment, in Agile way. And the team looks so happy to nurture their 'baby scrum' now.
Also, he is actively going to Agile and Scrum event, meetup, congress, lean coffee, and also organize some scrum event in Jakarta. Means, still learn!
***
This slide was shared at Tech in Asia Product Development Conference 2017 (PDC'17) on 9-10 August 2017.
Get more insightful updates from TIA by subscribing techin.asia/updateselalu
Welcoming Halp to the Atlassian Stack: Streamline and Transform your Service ...Cprime
Check out the associated Webinar on Demand: https://www.cprime.com/resource/webinars/welcoming-halp-to-the-atlassian-stack-streamline-and-transform-your-service-desk/
Halp, the newest addition to the Atlassian family, is fundamentally changing the way teams work. Halp is a conversational ticketing solution that allows teams to turn any Slack message into a ticket that is then triaged to a private internal team channel. Tickets are then assigned, prioritized, managed, tracked, and reported on from Slack. Support, IT, Security, Legal and Finance teams can all conduct critical business without context switching to another piece of software.
Join Fletcher Richman, CEO at Halp, and Matthijs van Leeuwen, Solutions Engineer at Cprime, as we explore Halp and discuss:
*What is Halp; What challenges will it help you solve
*How Halp helps you automate your Atlassian Stack, power Jira Service Desk and augment with Slack
*How to streamline operations with easily customizable settings to meet your teams’ needs
*How you can improve customer experience, solve tickets faster and optimize reporting quality and accuracy
Sanjeev NC: 5 Game Techniques to Immediately Apply in Your Service DeskitSMF UK
Gamification in service management is nothing new, but all too often it only focuses on points, badges, and leaderboards. In this presentation, Sanjeev goes beyond this, and shows you how you can apply gaming techniques to drive the right behaviours amongst end users and agents. Plus he shares examples of specific game techniques that can be applied to your service desk, based on Yukai Chou's Octalysis framework for gamification and behavioural design.
Take a look at this presentation to gain actionable insights based on game techniques when applied to the service desk; to take away advice on how to improve end user adoption (of the likes of self-service) and agent motivation. Plus learn a new behavioural design framework (Octalysis).
Managing an Experimentation Platform by LinkedIn Product LeaderProduct School
Main Takeaways:
-Establishing a culture of experimentation at scale
-Developing the product vision and strategy
-Backlog prioritization based on Impact Score formula
Launch best practices for B2B and B2B2C products between 1 - 50 million euro ARR.
1. Switch gears
2. Launch principles
3. Solving for who, what and how
4. Celebrating launch
Mobile App User Experience Myths, DebunkedApteligent
What data science can teach you about app performance & user experience.
Myth #1: Crash Data is All I Need
Myth #2: Release Planning Happens Once
Myth #3: User Behavior & Business Insights are separate from App Performance
In this webinar, you will learn more about the techniques for creating and using a Center of Excellence to provide structured support for BPM projects. A Center of Excellence provides expertise, knowledge, and BPM project support and management within a company.
A Center of Excellence is a valuable resource that can play an essential role in addressing the challenges that arise on the road to BPM implementation success. With it you can provide technical assistance, coordinate BPM efforts, define and drive methodologies, reduce the cost of BPM implementation by sharing resources, and facilitate collaboration.
Use a Center of Excellence approach to build a team with the skills needed to launch a digital transformation initiative at the company level that includes measurement capabilities, one of the most important aspects brought by a Center of Excellence.
Video:
When it comes to building a product, we all know the rule: build, test, iterate as quickly as possible to validate your customer's needs. It's all well and good, but how do you do this when you deal with risk-averse enterprise customers? How do you keep iterating rapidly whilst not disrupting their use of the product? Mads will discuss lessons learned on the journey from designing PowerPoints as MVPs to real-time interactive dashboards.
Lscon16 414 Gaining Executive Buy-in For Your Learning EcosystemJohn Delano
As a learning leader, you want to build a world class learning model. But the problem is you need executive support, funding, IT support, etc. A learning ecosystem that satisfies today’s learner requires changing the conversation with all the stakeholders.
In this session, you’ll use the learning model canvas to create the story for changing the mindset and mechanics of the corporate learning model. You’ll learn the top two learning organization patterns and the top five learning organization models. You will be able to identify your organization’s current model, identify the dependencies needed for implementing a new learning ecosystem, and actionable next steps for implementing it in the workplace. You will gain the skills to: select the most effective learning model for the organization, determine actionable steps to gain commitment and resources for a new learning ecosystem, and facilitate consultant-like discussions at the executive level.
Top 50 Product Owner Interview Question and Answers | EdurekaEdureka!
YouTube Link: https://youtu.be/UlW2xCZpeRM
** CSPO® Certification Training: https://www.edureka.co/cspo-certification-training **
This Edureka video on "Product Owner Interview Questions" will help you prepare for your scrum job interviews. The topics discussed in this course are listed below:
Beginner Level Product Owner Interview Questions
Advances Level Product Owner Interview Questions
Comparison Based Product Owner Interview Questions
Real-World Scenario Based Product Owner Interview Questions
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
Castbox: https://castbox.fm/networks/505?country=in
"How Scrum Motivates People" by Rudy Rahadian (XL Axiata)Tech in Asia ID
Rudy is graduated from non-IT/ non-Computer Science degree but start his debut as a Junior Web Designer at his own almamater, Brawijaya University - Malang with two silver bullet, Front Page and Photoshop Skill :) .
Ever work for various company scale, from startup to enterprise, even freelancing. Now, working as an Agent of Happyness (read: Scrum Master) in XL Axiata. He is very excited to have awesome team, both business and developer team, together build better software development environment, in Agile way. And the team looks so happy to nurture their 'baby scrum' now.
Also, he is actively going to Agile and Scrum event, meetup, congress, lean coffee, and also organize some scrum event in Jakarta. Means, still learn!
***
This slide was shared at Tech in Asia Product Development Conference 2017 (PDC'17) on 9-10 August 2017.
Get more insightful updates from TIA by subscribing techin.asia/updateselalu
Welcoming Halp to the Atlassian Stack: Streamline and Transform your Service ...Cprime
Check out the associated Webinar on Demand: https://www.cprime.com/resource/webinars/welcoming-halp-to-the-atlassian-stack-streamline-and-transform-your-service-desk/
Halp, the newest addition to the Atlassian family, is fundamentally changing the way teams work. Halp is a conversational ticketing solution that allows teams to turn any Slack message into a ticket that is then triaged to a private internal team channel. Tickets are then assigned, prioritized, managed, tracked, and reported on from Slack. Support, IT, Security, Legal and Finance teams can all conduct critical business without context switching to another piece of software.
Join Fletcher Richman, CEO at Halp, and Matthijs van Leeuwen, Solutions Engineer at Cprime, as we explore Halp and discuss:
*What is Halp; What challenges will it help you solve
*How Halp helps you automate your Atlassian Stack, power Jira Service Desk and augment with Slack
*How to streamline operations with easily customizable settings to meet your teams’ needs
*How you can improve customer experience, solve tickets faster and optimize reporting quality and accuracy
Sanjeev NC: 5 Game Techniques to Immediately Apply in Your Service DeskitSMF UK
Gamification in service management is nothing new, but all too often it only focuses on points, badges, and leaderboards. In this presentation, Sanjeev goes beyond this, and shows you how you can apply gaming techniques to drive the right behaviours amongst end users and agents. Plus he shares examples of specific game techniques that can be applied to your service desk, based on Yukai Chou's Octalysis framework for gamification and behavioural design.
Take a look at this presentation to gain actionable insights based on game techniques when applied to the service desk; to take away advice on how to improve end user adoption (of the likes of self-service) and agent motivation. Plus learn a new behavioural design framework (Octalysis).
Managing an Experimentation Platform by LinkedIn Product LeaderProduct School
Main Takeaways:
-Establishing a culture of experimentation at scale
-Developing the product vision and strategy
-Backlog prioritization based on Impact Score formula
Launch best practices for B2B and B2B2C products between 1 - 50 million euro ARR.
1. Switch gears
2. Launch principles
3. Solving for who, what and how
4. Celebrating launch
Mobile App User Experience Myths, DebunkedApteligent
What data science can teach you about app performance & user experience.
Myth #1: Crash Data is All I Need
Myth #2: Release Planning Happens Once
Myth #3: User Behavior & Business Insights are separate from App Performance
In this webinar, you will learn more about the techniques for creating and using a Center of Excellence to provide structured support for BPM projects. A Center of Excellence provides expertise, knowledge, and BPM project support and management within a company.
A Center of Excellence is a valuable resource that can play an essential role in addressing the challenges that arise on the road to BPM implementation success. With it you can provide technical assistance, coordinate BPM efforts, define and drive methodologies, reduce the cost of BPM implementation by sharing resources, and facilitate collaboration.
Use a Center of Excellence approach to build a team with the skills needed to launch a digital transformation initiative at the company level that includes measurement capabilities, one of the most important aspects brought by a Center of Excellence.
Video:
When it comes to building a product, we all know the rule: build, test, iterate as quickly as possible to validate your customer's needs. It's all well and good, but how do you do this when you deal with risk-averse enterprise customers? How do you keep iterating rapidly whilst not disrupting their use of the product? Mads will discuss lessons learned on the journey from designing PowerPoints as MVPs to real-time interactive dashboards.
Lscon16 414 Gaining Executive Buy-in For Your Learning EcosystemJohn Delano
As a learning leader, you want to build a world class learning model. But the problem is you need executive support, funding, IT support, etc. A learning ecosystem that satisfies today’s learner requires changing the conversation with all the stakeholders.
In this session, you’ll use the learning model canvas to create the story for changing the mindset and mechanics of the corporate learning model. You’ll learn the top two learning organization patterns and the top five learning organization models. You will be able to identify your organization’s current model, identify the dependencies needed for implementing a new learning ecosystem, and actionable next steps for implementing it in the workplace. You will gain the skills to: select the most effective learning model for the organization, determine actionable steps to gain commitment and resources for a new learning ecosystem, and facilitate consultant-like discussions at the executive level.
Top 50 Product Owner Interview Question and Answers | EdurekaEdureka!
YouTube Link: https://youtu.be/UlW2xCZpeRM
** CSPO® Certification Training: https://www.edureka.co/cspo-certification-training **
This Edureka video on "Product Owner Interview Questions" will help you prepare for your scrum job interviews. The topics discussed in this course are listed below:
Beginner Level Product Owner Interview Questions
Advances Level Product Owner Interview Questions
Comparison Based Product Owner Interview Questions
Real-World Scenario Based Product Owner Interview Questions
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
Castbox: https://castbox.fm/networks/505?country=in
EHS Conducted SCRUM Overview Session for a Corporate Company in Lahore covering Basics i.e. What is Agile & Scrum, Why to use Scrum, Benefits, Values, Artifacts, Events, Scrum Teams & Roles...
Agile is simple to understand but difficult to implement, hard to master and mind-boggling when trying to scale!
This is because many organisations start implementing Agile in a cultural context that is mostly non-Agile.
This creates a significant number of tensions and frictions that the teams adopting Agile have to deal with although they are often not fully aware of them.
This presentation discusses why implement Agile and what is Agile, it also talks about how to scale from a single team to multiple teams and the impact on organisational culture.
In Agile/Scrum the skills of a BA are still needed, especially in more complex efforts. This describes BA skills applied in Agile. Should the BA be a Product Owner? On the scrum team?
Agile is a software development methodology in which the development is carried out iteratively and the requirements evolve through continuous inspection and adaptation. Some of the most commonly used agile software development methods/frameworks are: Adaptive Software Development (ASD), Extreme Programming (XP), Scrum and Kanban.
The product owner and the scrum team. Can one person do this at scale?Derek Huether
Presented at IIBA Baltimore on March 11, 2014. The last 10 years of Agile have focused on the team. The next 10 years of Agile will focus on the enterprise. That said, should the Product Owner continue to be a single person or does it need to evolve as well? Let's cover the basics and then see how LeadingAgile has been successful at leveraging the Product Owner role at scale.
A step-by-step tutorial on building a professional development strategy for a tech team. This guide will help managers upgrade the team’s skill level and skyrocket the effectiveness of the whole company.
Original: https://www.vectorly.team/ebooks/how-to-manage-growth
Scrum Deutschland 2018 - Wolfgang Hilpert - Are you agile enough to succeed w...Wolfgang Hilpert
How do digital innovation and the adoption of Agile methods within the enterprise fit together?
What prerequisites are needed to achieve Business Agility?
What influence does the leadership culture have on the success of the Agile transformation?
What features of a modern leadership role are needed to win in the age of digitization and agility? What does „Leadership Agility“ mean and why is this a critical success factor for the transformation?
What do typical hurdles of an Agile transformation look like?
How can we measure the success of the transformation?
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Monitoring Java Application Security with JDK Tools and JFR Events
Agile Transformation 101
1. IBM Marketing Services Center (MSC)
IBM Watson AI Dotcom
Agile
Transformation
Presented by Beverley Sutherland
June 2019
2. Agenda
2
What is Agile?
Why Agile?
Common Misconceptions
What Agile Is, Is Not
Agile, Scrum – What’s the Difference?
What’s a Sprint?
What’s a Self-Organizing Team?
Good Communication is Critical to Success
What are FROCC Values?
Where does the Scrum Team fit?
Roles & Responsibilities
Artifacts
Ceremonies
Appendix
– Priorities Matter
– Why Is Change So Hard?
– How are we using Jira?
– Jira Dashboard
– How to Create a Jira Ticket
4. Why Agile?
4
Less Busy Work,
More Innovation
Output measures quantity, velocity, release
cycle time.
Outcome is focused on impact and business
value, quality, whether a hypothesis was
validated, and whether an customer-delight
was achieved.
Outcome suggests that not everything is of equal value. As a matter
of fact, value becomes a byproduct of three key things:
• Revenue generation
• Cost savings
• Customer satisfaction
Because if we don’t take care of our customers someone else will.
6. What Agile Is, Is Not
Agile is…
Upheld by values
Guided by principles
People-centric
Value-driven
Collaborative
Self-organizing
Agile is not…
New
Fast
Without planning
Without documentation
An excuse for poor quality
Undisciplined
Unproven
A silver bullet
6
7. Agile, Scrum – What’s the Difference?
Scrum is one way to
implement agile.
Using an iterative approach in the
form of 1-4-week sprints that follows
a set of roles, responsibilities, and
meetings.
The 12 principles of Agile
1. Customer satisfaction is of highest priority
which is achieved through the continuous
delivery of valuable software.
2. Accommodate changing requirements even in
later phases of development.
3. Deliver working software frequently in a shorter
timescale.
4. Business team and developers must collaborate
on a daily basis throughout the project.
5. Higher autonomy is given to the team members
with greater support and trust.
6. Face-to-face interaction is critical for conveying
information within a development team.
7. The progress of the project is measured by
working software.
8. Promote sustainable development by
maintaining a constant pace indefinitely.
9. Technical excellence and good design should be
the main focus.
10. Simplicity is essential for progress.
11. Self-organizing teams are required for the best
architectures and designs.
12. The teams should reflect on how to become
more effective regularly and adopt the changes
to increase effectiveness.
Agile is a philosophy.
Scrum is a methodology.
7
8. What’s a Sprint?
8
Inputs from Customers,
Team, Managers, Executives
Prioritized list of what is
required: features, specs…
Sprint end date and team
deliverable do not change
Team selects starting at top
as much as it can commit to
deliver by end of sprint
Task Breakouts that are
clearly articulated and with
content ready to go.
Daily Standups meeting
Sprint Review
Finished work
What & Why
Retrospectives
Delivery
Critical to
continuous
improvement: KPI measurement
When
How
Scrum teams commit to ship working software through set intervals called sprints.
They use learning loops to quickly gather and integrate customer feedback.
9. What’s a Self-Organizing Team?
9
A group of motivated individuals who work
together toward a common (team) goal
Have the ability and authority to take decisions
and readily adapt to changing demands
11. What’s a Self-Organizing Team?
11
o Tasks always come from top-down
o Timeframe set
o Project manager responsible
o Project manager rules
o One-way communication
o Tasks defined by themselves
o Timeframe committed
o Team responsible
o Scrum Master facilitates
o Brainstorming from all team members
13. Good Communication is Critical to Success
13
Open, productive conversation is
critical to problem solving.
Documentation of our shared
understanding helps us align and
remain on track.
Choose simple, plain English, free
of jargon, for increased efficiency
and better alignment.
This is even more important when
teams have different ways of
communicating. How did this
team do?
https://youtu.be/uNGka2u1eiw
14. What are FROCC Values?
14
Focus
Everyone focuses on the work of the Sprint and
the goals of the Scrum Team.
Respect
Scrum Team members respect each other to
be capable, independent people.
Openness
The Scrum Team and its Stakeholders agree to
be open about all the work and the challenges.
People personally commit to achieving the
goals of the Scrum Team.
Commitment
Courage
Scrum Team members have courage to do the
right thing and work on tough problems.
Also known as the “misspelled FROG”
16. Where does the Scrum Team fit?
16
Leadership
Michelle BB
Joe Marchesi
Betsy Schaefer
Demand Generation
Amanda Thurston
Lizzie Caplan
Ben Gardner
Dan Russo
Digital Strategy
Jonathan Zeller
Lydia Herrera
Diamond Team Leads
Laura Donaldson, Applied AI
Emma Powers, Growth
Jim Young, OpenScale
With Watson
Erin Gabrielson
Michelle Reid
Michele Cooper
Scrum Master
Vacant
Product Owner
Beverley Sutherland
Analytics
Jennifer Peterson
Product Marketing
Emily Winchurch
Lindsay Wershaw
Caitlin Leddy
Katelyn Rothney
Paid Media
Rachel Mahler
Social
Tania Rahman
Editorial
Jeremy Hodge
Tim Suzor
Tim Mucci
Design
Annmarie Avila
Alex Ku
Tamar BB
Vanesha Patel
Blog
Mary Reisert
Scrum Dev Team
Jina Yoon, Designer
Kristie Swift, Designer
Dave Hayward, Tech Mgr
Henrique Poloni, Developer
Weine Oliveira, Developer
Vacant, QA
Content Strategy
Brenna McCarthy
Christie Schneider
Alan Drummer
SEO
Phil Buckley
Drupal
Dennis Dolliver
Note: Subject to change and may not reflect
all recent or influx organization changes.
17. Roles & Responsibilities – Scrum Team
17
Close Collaboration
Product Owner
Vision
Product strategy
Prioritization
Stakeholder management
Scrum Master
Process
Coaching
Facilitation
Collaboration
Dev Team
UX
Design
Development
QA
A scrum team needs 3 specific roles: product owner,
scrum master, and the development team. And
because scrum teams are cross-functional, the
development team includes strategists, testers,
designers, UX specialists, and ops engineers in
addition to developers.
Agile processes distribute the traditional project
manager’s responsibilities:
o Task assignment and day-to-day project decisions
(Team)
o Responsibility for scope/schedule trade-offs
(Product Owner)
o Quality management
(Team, Product Owner, Scrum Master)
18. Roles & Responsibilities – Scrum Team
18
Scrum Master
Keeper of the process
Responsible for ensuring the team
has everything they need to
deliver value
o Facilitate meetings
o Coach the team
o Remove impediments
o Provide feedback
o Help write stories
Product Owner
Owns “what” & “why”
Represents the client and the
business in general for the product
on which they’re working
o User Stories
o Acceptance Criteria
o Product Vision
o Prioritization
o Stakeholders
Scrum Dev Team
Owns the “how”
A group of cross-functional team
members all focused on the
delivery of quality outcomes
o Performs the work
o Adapts to change
o Decomposes stories
o Size stories
o Shippable features
19. Roles & Responsibilities – Product Owner
19
o Create and maintain a product backlog in Jira and
ensure tasks are prioritized based on user needs and
business value
o Advise stakeholders to create clear requirements with
high business value, aligned to business goals
o Translate business requirements into clear,
actionable user stories for development team
o Communicate with internal clients regularly
to gather requirements and priorities
o Understand and communicate to the web scrum team
the problems to be solved and the desired outcomes
o Create and manage the backlog, ensuring user stories
are appropriately defined and prioritized
o Collaborate with the web scrum team on a daily basis,
clarifying details and answering questions about
direction and strategy
o Review work with internal clients and stakeholders,
keeping them apprised of status and gathering
feedback for the web scrum team
o Accept or reject all work completed by the agile team
Owns “what” & “why”
The Product Owner in the Marketing Services Center
(MSC) of IBM is responsible for delivering digital
properties that provide value to web visitors and support
the business strategy.
The Product Owner represents the needs of stakeholders
(internal clients) from the marketing team and is
responsible for working with the agile scrum team to
ensure a clear understanding of goals and priorities.
The Product Owner is empowered and expected to push
back on plans and requests that are not in line with the
business goals.
The Product Owner is a problem solver, helping to sort
out content issues, offering advice to campaign
managers, and partnering with others on the web scrum
team to work through the backlog of requirements.
20. Roles & Responsibilities – Scrum Development Team
20
o They are self-organizing. No one (not even the Scrum
Master) tells the Development Team how to turn Product
Backlog into Increments of potentially releasable
functionality
o Development Teams are cross-functional, with all the
skills as a team necessary to create a product Increment
o Scrum recognizes no titles for Development Team
members, regardless of the work being performed by the
person
o Scrum recognizes no sub-teams in the Development
Team, regardless of domains that need to be addressed
like testing, architecture, operations or business analysis
o Individual Development Team members may have
specialized skills and areas of focus, but accountability
belongs to the Development Team as a whole
Owns the “how”
The development team are the people who do the work.
Strong scrum teams are self-organizing and approach
their projects with a clear ‘we’ attitude. All members of
the team help one another to ensure a successful sprint
completion.
Roles generally include UX specialists, designers, writers,
developers, QA engineers, etc.
21. Roles & Responsibilities – Scrum Master
21
Keeper of the process
The Scrum Master in the Marketing Services Center (MSC)
of IBM facilitates a cross-functional team using agile
methodology to create Web deliverables.
The Scrum Master may work with the team of designers,
developers, UX, content, SEO and optimization in regular
Scrum sprints or in Kanban to create, deliver and update
the IBM.com web platform.
The Scrum Master is involved with sprint planning, leads
daily scrum standups, provides technical guidance,
reassigns tasks as needed, leads retrospectives and
reports sprint progress to the stakeholders. He or she
helps the team reach consensus for what can be
achieved during a specific period of time and during daily
calls and empowers the team to complete the goals they
have set. He or she also helps the team stay focused,
removes obstacles impeding the team's progress, and
protects the team from outside distractions.
o Promote, support and help everyone understand
Scrum theory, practices, rules, and values focused on
outcomes over output
o Facilitate daily scrum calls, bi-weekly backlog
grooming sessions, bi-weekly sprint planning sessions,
bi-weekly sprint reviews, bi-weekly retrospective
meetings, as well as any other scrum events as needed
o Coordinate with the Product Owner for stakeholder
reviews of the deliverables along with key team
members
o Facilitate an atmosphere for collaboration,
experimentation and transparency
o Remove impediments to the Development Team’s
progress
o Maintain the delicate balance between sponsors’
needs and team members’ needs
o Adhere to a defined sprint schedule to ensure minimal
to zero scope creep
o Coaching the Development Team in self-organization
and cross-functionality to create high-value products
23. Scrum Artifacts
23
Some artifacts can include:
o User Story – A tool to define type of user,
what they want and why
o Product Backlog – List of functional &
non-functional requirements
o Sprint Backlog – Prioritized list of
stories for a given sprint
o Impediment List – Anything that is
slowing down the team
24. Sprint Ceremonies
24
Purpose Cadence Duration Desired Outcome
Daily Scrum How are we doing? Daily 15 minutes
Understanding of day’s priorities
and path to clear any roadblocks
Sprint Planning
What do we do and
How do we do it?
Bi-weekly 1-2 hours
Sprint Backlog based on team
review of priorities, requirements,
level of effort
Sprint Review How did we do? Bi-weekly 1-2 hours
Stakeholder and Team
understanding of current MVP
Retrospective
Inspect and adapt.
How can we do
better?
Bi-weekly 1 hour
Action items to address what went
well and what can be improved
25. Sprint Planning
25
FOR DISCUSSION PURPOSES ONLY
Be mindful that any requirements not set in advance
could qualify as scope changes.
Allow the necessary time for the team to review the
ticket and gather additional details and clarification.
Well-formed and articulated project proposals that
are received by the Wednesday (bi-weekly) before
the start of each 2-week Sprint will be considered.
Tickets received after Wednesday will be
considered for the following sprint.
Tickets are reviewed by the team on Thursday to
determine level of effort, complexity, and feasibility.
26. Sprint Retrospectives
26
To follow our Retrospectives, go to https://ibm.ent.box.com/folder/64515766714
“I have not failed.
I’ve just found
10,000 ways that
won’t work.”
-- Thomas A. Edison
27. Sprint Retrospectives – Health Monitor
27
To follow our Retrospectives, go to https://ibm.ent.box.com/folder/64515766714
28. Here to Help
28
Please feel free to reach out
to Beverley Sutherland with
any questions.
31. Priorities Matter
31
Spend more time on the right things.
The most important tasks move the work
closer to long term goals. Prioritizing allows
you to identify the most important tasks at
any moment and give those tasks more of
your attention, energy, and time.
32. Why Is Change So Hard?
32
Transformation and continuous improvement are not possible without openness to change.
33. How are we using Jira?
33
Workflow and management of the following
DOTCOM project types:
o Homepage (features, updates)
o Content updates (copy, links, images)
o Page Redesigns (Product, Pricing, Use Case)
o New Page Types (webinar hub, video browse)
o Campaign Landing Pages
o Optimization (performance, mobile)
o CMS Migration (e.g., HTML to Drupal)
o Development Tasks (routing, redirects)
Note: Offsite projects (Social, Paid Media, Sales Enablement, Events, etc.)
are handled in Trello by Annmarie Avila.
34. Jira Dashboard
34
Your Dashboard is the main display you see
when you log in to Jira. It provides a quick
overview of:
o All tickets Assigned to You
o Activity Stream of team updates
o Real-time reporting on all Assignees,
Stakeholders, Components, Labels
o Sprint Status
o And more…
Visit the IBMWATSON Dashboard at
https://jsw.ibm.com/secure/Dashboard.jspa?selectPageId=
11858
35. How to Create a Jira Ticket
35
1. Go to https://jsw.ibm.com and
click the Create button
2. Fill out the Form, providing the
clarity, context, and details to
communicate your ideas and needs
3. Click Create to submit and Jira will
automatically assign the ticket to
Beverley Sutherland to triage