Seminar Presentation for seminar " How Email as a Service Can Remove Your Operation Pain " at Grha Datacomm Jakarta, November 19th 2015

1. How email as a Service can Remove
Your Operational Pain
Sutedjo Tjahjadi, Managing Director
November 19, 2015
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2. Objective
What Will We Learn Today
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3. Datacomm Cloud Business
Overview

4. Datacomm Cloud Business
Company Overview
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ABOUT
PT. Datacomm Diangraha business division focusing on Cloud
opportunity in Indonesia. Our philosophy are Enterprise, Secure
and Local.
PRODUCTS
Sentriciti – Security as a Service (SecaaS)
Cloudciti – Cloud Services (XaaS)
WHY US?
We are backed up by 25 years experiences and 350 people.
We have strong financial commitment, invested in it owns local
Datacenter. We also certified by international standard: ISO
9000, ISO 27001 & ISO 20000.

5. Datacomm Cloud Business
Service Philosophy
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6. Datacomm Cloud Business
Proposition to Indonesia SMEs
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Improving your company agility.
Deploying your IT projects faster
and easier.
Enabling you to Leverage IT
technology as your competitive
advantage. Lowering barrier to
enter. Move from Capex to Opex
model.
Improve Availability, Accessibility
and Scalability to next level.
Security is always top priority.
We take care your IT needs.
Allowing you to focus on your
business.
Extensive technical support. Our
team resides in more than 15 cities
throughout Indonesia.

7. The World of email
“The Truth”

8. Facts & Trends
email is still the #1 Business Communication Tools
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• 2.6 billions email users worldwide in 2015
or 30% of world population
• 205 billions emails traffic per day in 2015 –
CAGR 5%
• USD 13.6 billion email market in 2015 –
CAGR 30%

9. Typical email Deployment
Shared email Hosting with Internal email system
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• Advantages:
o Very low cost
o Easy to deploy
• Disadvantages:
o Vulnerable of spam
o Bad IP reputation caused by spam activity in
the web hosting server
o Public IP of Web hosting server often blocked
by ISP
Web Hosting
(@domain.com)
Internet
POP3
POP3
Local Mail Server
LAN

10. Typical email Deployment
On Premise (Exchange, Lotus, Unix, Zimbra)
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• Advantages:
o Secured email
o Access any where
• Disadvantages:
o High investment cost
o High maintenance and operation cost
o Downtime issue

11. Typical email deployment
Cloud Base email Services (Cloudciti Enterprise email as Service
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• Pay as you grow
• No investment cost
• High Availability
• Secured Email
• Access any where
• No operation pain
Zimbra Web Client
Zimbra Mobile Web
SOAP
LDAP, WebDAV
Standards ClientsApple Desktop
EWS POP, IMAP, CardDAV, CalDAV
MS Outlook
MAPI
BES
BlackBerryiPhone
Android WindowsTablets

12. The e-mail Operational Pains
On Premise Systems
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Who Going To Run It ?
To hire an experienced
Microsoft Exchange
Admin is CHALLANGING
If you live in these areas, starting
salaries for Exchange Admin are
even more
Labor component alone =
69% of on-premises =
VALUABLE RESOURCES
for DEVELOPING
STRATATEGIC PROJECTS
Servers $$
Backups $$
Licensing $$
Ongoing maintenance $$
(patching, upgrade, backups)
TOTAL $$$$$$

13. Challenges on e-mail Operation
• Uncontrollable incoming
Spam email
• Virus from email
• DDoS attack
• Performance on email server
• IP Blacklist
• Original Sender identify as
source of spammer
• Receive on target recipient as
a Junk/Spam messages
(sometime with delay on
delivery)
• Junk Traffics • Internet Reputation
Threats
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14. The Real Cost
• Retention Private &
Confidential information
• No 24 x 7 x 365 Support
• No Spam Handling
• No Commitment of
99.9% Up Time
Perception
Productivity
Performance
Free e-mail service is Not really FREE
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15. Case Study
Hillary Clinton Issue (BBC Indonesia)
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16. Case Study
Onno Purbo Issue (Merdeka.com)
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17. How Email as a Service Can Remove
Your Operation Pain
Overview

18. Datacomm Cloud Business
Products & Solutions
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19. Cloudciti Enterprise Email as a Service
Datacomm Cloud Business Offering
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• Integrated Collaboration Tools (email, calendaring, file sharing, activity streams, social networks
and more);
• No CAPEX; Pay as you grow;
• Guaranteed availability 99,9%;
• Equipped with antivirus & antispam;
• Guaranteed physical and logically data security with ISO 27001 certification;
• 24 x 7 x 365 Security Operation Center.

20. Cloudciti Enterprise Email as a Service
Datacomm Cloud Business Offering
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21. Datacomm Cloud Business
• 24x7 Help Desk Support Center
• 24x7 Network Operation Center
• 24x7 Security Operation Center
• Tier 3 Data Center Design
• ISO 9001:2008
• ISO 27001:2013
• ISO 20000:2011
Infrastructure & Facility
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22. Cloudciti Enterprise email as a Service
Packaging
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23. Visit our Website
cloud.datacomm.co.id
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