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Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Rusty Lindquist
VP Product Marketing
BambooHR
Michelle Reed
Chief Marketing Officer
SkillSurvey
The Commoditization
of Innovation
Innovation:
The keystone
of differentiation
Competitive Abundance
GLOBALIZATION
has shrunk the world
TECHNOLOGY
has leveled the playing field
LOW ENTRY BARRIER
has increased startups
Differentiation decay
Value Entropy
TIME
PERCEIVED VALUE
of INNOVATION
Remarkable
Expected
L
H
Expected
Focus on Who You Are
PEOPLE
Relentlessly attracting, inspiring,
and empowering great people.
CULTURE
Creating a great place to work,
so great work can take place.
Ram Charan
Best-selling Author, Business Advisor
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Diversity Remains a Struggle
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
What do most people think of
when they think about
diversity?
• Age
• Gender
• Ethnicity
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Think Broadly About Diversity
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
A New Perspective
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Functional Fixedness
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Mitigating Risk
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Diversified Investment
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
What do We Mean By
“Diversity”?
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Diversity of Experience
TIME TENURE INDUSTRY
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Diversity & Opinion
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Communication
Discussion
Sensitivity
Courage
Diplomacy
Empathy
Empathy
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Decision Paralysis
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Diversity & Skill
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Hard Skills
Skills that are learned to perform a
specific job function and are more
easily identifiable and quantifiable.
Mostly about “what you know”
Soft Skills
Skills that are less tangible, and more
associated with one’s traits or personality,
that determine how we interact.
Mostly about “how you act”.
VS
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
18th Century 19th Century 20th Century 21st Century
Agricultural Age
(farmers)
Industrial Age
(factory workers)
Information Age
(knowledge workers)
Conceptual Age
(creators and empathizers)
Affluence
Technology
Globalization
High
Low
Abundance
Automation
Asia
Dan Pink
A Whole New Mind
7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization
bamboohr.com payscale.compartner logo
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Soft Skills
Hard Skills
Soft Skills
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Hidden bias in your hiring
process can derail diversity.
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
“Most of us believe that we are ethical and
unbiased…But more than two decades of
research confirms that, in reality, most of us fall
woefully short of our inflated self-perception.”
— Banaji, Bazerman and Chugh
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Understanding Bias
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
An Old Riddle
A father and son are in a horrible car crash that kills the dad. The son
is rushed to the hospital; just as he’s about to go under the knife, the
surgeon says, “I can’t operate—that boy is my son!”
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Two Kinds of Bias
Procedural
Bias
Human
Bias
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
When you have an opening, how
do you write the job description?
• Are mostly men or women applying for
your openings?
• Is your job spec language bias?
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
When you have an opening,
how/where do you recruit for
talent to fill it?
• Are we using the same channels we’ve
always used?
• Are we fishing in too small a pond?
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Do you require candidates to complete
standard, online application forms?
• Are we missing good candidates because they
lack technology skills?
• Are we missing good candidates because they
rely exclusively on their smart devices?
78% of Caucasian Americans have a home broadband connection as opposed to
65% of African Americans
58% of Latino Americans
But there’s NO disparity on mobile platforms
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Do you favor certain educational
backgrounds or previous employers
when screening?
Screening by school or employer limits
the diversity of these candidates to the
diversity of that institution or employer.
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Two Kinds of Bias
Procedural
Bias
Human
Bias
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Are you taking steps to reduce
“human bias” and the tendency
to favor “like me” candidates?
Are you guilty of “mirror” hiring?
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Studies of unconscious
bias in recruitment
• Gender Study
— Banaji, Bazerman and Chugh
• Ethnicity Study
— Bertand and Mullainathan
• Motherhood Study
— Correll, Cuddy
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Steps you can take
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
• Interview questions
• Projecting a diverse image
• Sourcing candidates
• Multiple ways to apply
• Panel/team interviews
• Conduct reference checks
• Ask why candidates turn you down
• Monitor turnover
• TALKABOUT IT! Educate your teams
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Thank you!
BambooHR
Join us for the 2nd annual BambooHR Summit!
Click here to register for FREE.
Start your free trial of SkillSurvey Reference today!
SkillSurvey
www.skillsurvey.com/reference-free-trial/
Diversity: An Entirely Different Perspective
bamboohr.com skillsurvey.com
Questions?
Michelle Reed
Chief Marketing Officer
SkillSurvey
Rusty Lindquist
VP Product Marketing
BambooHR

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How Diversity Can Drive Your Organization Forward

  • 1.
  • 2. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Rusty Lindquist VP Product Marketing BambooHR Michelle Reed Chief Marketing Officer SkillSurvey
  • 5. Competitive Abundance GLOBALIZATION has shrunk the world TECHNOLOGY has leveled the playing field LOW ENTRY BARRIER has increased startups
  • 7. Value Entropy TIME PERCEIVED VALUE of INNOVATION Remarkable Expected L H Expected
  • 8.
  • 9. Focus on Who You Are PEOPLE Relentlessly attracting, inspiring, and empowering great people. CULTURE Creating a great place to work, so great work can take place.
  • 11.
  • 12. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Diversity Remains a Struggle
  • 13. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com What do most people think of when they think about diversity? • Age • Gender • Ethnicity
  • 14. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Think Broadly About Diversity
  • 15. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com A New Perspective
  • 16. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Functional Fixedness
  • 17. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Mitigating Risk
  • 18. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Diversified Investment
  • 19. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com What do We Mean By “Diversity”?
  • 20. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Diversity of Experience TIME TENURE INDUSTRY
  • 21. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Diversity & Opinion
  • 22. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Communication Discussion Sensitivity Courage Diplomacy Empathy Empathy
  • 23. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Decision Paralysis
  • 24. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Diversity & Skill
  • 25. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Hard Skills Skills that are learned to perform a specific job function and are more easily identifiable and quantifiable. Mostly about “what you know” Soft Skills Skills that are less tangible, and more associated with one’s traits or personality, that determine how we interact. Mostly about “how you act”. VS
  • 26. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com 18th Century 19th Century 20th Century 21st Century Agricultural Age (farmers) Industrial Age (factory workers) Information Age (knowledge workers) Conceptual Age (creators and empathizers) Affluence Technology Globalization High Low Abundance Automation Asia Dan Pink A Whole New Mind
  • 27. 7 Practical Ways to Turn Diversity Into a Major Asset For Your Organization bamboohr.com payscale.compartner logo Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Soft Skills Hard Skills Soft Skills
  • 28. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Hidden bias in your hiring process can derail diversity.
  • 29. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com “Most of us believe that we are ethical and unbiased…But more than two decades of research confirms that, in reality, most of us fall woefully short of our inflated self-perception.” — Banaji, Bazerman and Chugh
  • 30. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Understanding Bias
  • 31. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com
  • 32. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com An Old Riddle A father and son are in a horrible car crash that kills the dad. The son is rushed to the hospital; just as he’s about to go under the knife, the surgeon says, “I can’t operate—that boy is my son!”
  • 33. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Two Kinds of Bias Procedural Bias Human Bias
  • 34. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com When you have an opening, how do you write the job description? • Are mostly men or women applying for your openings? • Is your job spec language bias?
  • 35. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com When you have an opening, how/where do you recruit for talent to fill it? • Are we using the same channels we’ve always used? • Are we fishing in too small a pond?
  • 36. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Do you require candidates to complete standard, online application forms? • Are we missing good candidates because they lack technology skills? • Are we missing good candidates because they rely exclusively on their smart devices? 78% of Caucasian Americans have a home broadband connection as opposed to 65% of African Americans 58% of Latino Americans But there’s NO disparity on mobile platforms
  • 37. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Do you favor certain educational backgrounds or previous employers when screening? Screening by school or employer limits the diversity of these candidates to the diversity of that institution or employer.
  • 38. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Two Kinds of Bias Procedural Bias Human Bias
  • 39. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Are you taking steps to reduce “human bias” and the tendency to favor “like me” candidates? Are you guilty of “mirror” hiring?
  • 40. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Studies of unconscious bias in recruitment • Gender Study — Banaji, Bazerman and Chugh • Ethnicity Study — Bertand and Mullainathan • Motherhood Study — Correll, Cuddy
  • 41. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Steps you can take
  • 42. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com • Interview questions • Projecting a diverse image • Sourcing candidates • Multiple ways to apply • Panel/team interviews • Conduct reference checks • Ask why candidates turn you down • Monitor turnover • TALKABOUT IT! Educate your teams
  • 43. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Thank you! BambooHR Join us for the 2nd annual BambooHR Summit! Click here to register for FREE. Start your free trial of SkillSurvey Reference today! SkillSurvey www.skillsurvey.com/reference-free-trial/
  • 44. Diversity: An Entirely Different Perspective bamboohr.com skillsurvey.com Questions? Michelle Reed Chief Marketing Officer SkillSurvey Rusty Lindquist VP Product Marketing BambooHR

Editor's Notes

  1. https://en.wikipedia.org/wiki/List_of_cognitive_biases#/media/File:Cognitive_Bias_Codex_With_Definitions,_an_Extension_of_the_work_of_John_Manoogian_by_Brian_Morrissette.jpg
  2. http://gender-decoder.katmatfield.com/
  3. BambooHR Summit https://www.bamboohr.com/summit/?utm_source=PM-SkSrvy-PMSFRD-DvrstyDrvOrgFrwd SkillSurvey www.skillsurvey.com/reference-free-trial/