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How Businesses Use Social Media

              Andy Fuller
         Villing & Company
            @andy_fuller
         @villingcompany
How   (smart)   Businesses Use Social Media

                        Andy Fuller
                   Villing & Company
                      @andy_fuller
                   @villingcompany
I work with these guys.
The good ol’ days


         “Advertising is based on
         happiness. We make the
         lie, we invent want.”
                        - Don Draper
Draper’s World
Our World
The Connected Consumer
            They’re an audience with an audience.

They use technology for expressions, and eschew being counted
                        as impressions




                             Vs.
Help! I need somebody…




   Information                    Experience
 Industry-related content                   Life
General business operations   What’s it like doing business?
Experience
Experience
Information
Information
con·text
con·text
Thanks!

 @andy_fuller
@villingcompany
Images
   http://media.amctv.com/photo-gallery/mm4studiogal/lane-cooper-pete-roger-don.jpg

 http://blogs.amctv.com/photo-galleries/gallery-photography-for-mad-men-season-4/don-
                                      portrait.php

http://upload.wikimedia.org/wikipedia/commons/9/97/Family_watching_television_1958.jpg

                      https://lh3.googleusercontent.com/-IdknF-
          wJSfo/To0LB8maoSI/AAAAAAAAC_M/0puRYea9f3w/beenie-ipad-1.jpg

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How businesses use social media

  • 1. How Businesses Use Social Media Andy Fuller Villing & Company @andy_fuller @villingcompany
  • 2. How (smart) Businesses Use Social Media Andy Fuller Villing & Company @andy_fuller @villingcompany
  • 3. I work with these guys.
  • 4. The good ol’ days “Advertising is based on happiness. We make the lie, we invent want.” - Don Draper
  • 7. The Connected Consumer They’re an audience with an audience. They use technology for expressions, and eschew being counted as impressions Vs.
  • 8. Help! I need somebody… Information Experience Industry-related content Life General business operations What’s it like doing business?
  • 16. Images http://media.amctv.com/photo-gallery/mm4studiogal/lane-cooper-pete-roger-don.jpg http://blogs.amctv.com/photo-galleries/gallery-photography-for-mad-men-season-4/don- portrait.php http://upload.wikimedia.org/wikipedia/commons/9/97/Family_watching_television_1958.jpg https://lh3.googleusercontent.com/-IdknF- wJSfo/To0LB8maoSI/AAAAAAAAC_M/0puRYea9f3w/beenie-ipad-1.jpg

Editor's Notes

  1. - And that was perfectly fine when businesses communicated to an audience that looked like this.