How Analytics and Engagement Could Make a Goal a Reality

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The document summarizes a presentation by Genesys on how they use Glassdoor analytics and employee engagement to improve their company and become a best place to work. It discusses how Genesys uses Glassdoor data to understand their employer brand, identify issues, engage employees by responding to reviews and feedback, and monitor ongoing performance. The key steps outlined are to understand the baseline data, engage by taking action on feedback, and continuously monitor for improvement.

Recruiting & HR

Human Capital Institute
#HCIchat
Becoming a Best Place to Work
How Analytics and Engagement
Could Make a Goal a Reality

Human Capital Institute
#HCIchat
Today’s Moderator
Randi Kenney
Online Content & Community Manager
Human Capital Institute
@HCIRandi
/in/randirkenney
/company/human-capital-institute-hci
@Human_Capital/humancapital

Human Capital Institute
#HCIchat
Thank You
www.glassdoor.com

Human Capital Institute
#HCIchat
Interact With Us
For a PDF copy of the slides
used during this webcast

Human Capital Institute
#HCIchat
Today’s Featured Speakers
Mike Walsh
Senior Manager, Product Marketing
Glassdoor
Daniel Phelps
Director, Global Talent Acquisition
Genesys
@DanielGPhelps
@MikeNWalsh

#Glassdoor
June 16, 2015
How Genesys Uses Glassdoor
Analytics and Employee Engagement
to Improve Its Company

#Glassdoor
Agenda
• Quick Background on Genesys
• How Genesys Uses Glassdoor Analytics
• Understand
• Engage
• Monitor
• Summary
• Questions

#Glassdoor
Glassdoor Analytics
Demographics Reputation and Ratings
Automate & Share

#Glassdoor
What We Learned from Glassdoor Analytics

#Glassdoor
Compare to Competition
Understand

#Glassdoor
Identify Trouble Spots
Understand

#Glassdoor
Engage Employees and Take Action
• Email Template
• Onboarding Program
• Check-Ins
Engage

#Glassdoor
Interview Feedback Matters
Engage

#Glassdoor
Engage
Respond to Reviews
Respond to Negative Reviews

#Glassdoor
3 Steps to Turn Analytics Into Action
1. UNDERSTAND Create a Baseline
2. ENGAGE Take Action on Feedback
3. MONITOR
Schedule Ongoing Reviews
for Improvement

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原版定制【微信:bwp0011】《(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书》【微信:bwp0011】成绩单、雅思、外壳、留信学历认证永久存档查询，采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。【业务选择办理准则】一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信bwp0011】文凭即可二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信bwp0011】即可三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才【关于价格问题（保证一手价格）】我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子我给客户的都是第一手的代理价格，因为我想坦诚对待大家不想跟大家在价格方面浪费时间对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。

加急制作美国密歇根州立大学毕业证（msu毕业证书）本科文凭原版一模一样

mshd9m30

原版一模一样【微信：741003700 】【美国密歇根州立大学毕业证（msu毕业证书）本科文凭】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700 留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样

mshd9m30

原版一模一样【微信：741003700 】【英属哥伦比亚大学毕业证研究生文凭证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700 留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

GUIA_LEGAL_CHAPTER_5_LABORAL_REGIMEN.pdf

ProexportColombia1

The Rules Do Apply: Navigating HR Compliance

Aggregage

https://www.humanresourcestoday.com/frs/26903483/the-rules-do-apply--navigating-hr-compliance HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming. This is a particular pain point for small HR departments, or HR departments of 1, that lack compliance teams and in-house labor attorneys. So, what do you do? The goal of this webinar is to make you smarter in knowing what you should be focused on and the questions you should be asking. It will also provide you with resources for making compliance more manageable. Objectives: • Understand the regulatory landscape, including labor laws at the local, state, and federal levels • Best practices for developing, implementing, and maintaining effective compliance programs • Resources and strategies for staying informed about changes to labor laws, regulations, and compliance requirements

Webinar - How to Craft a Winning Compensation Strategy

PayScale, Inc.

高仿迈阿密大学毕业证（um毕业证）硕士文凭证书原版一模一样

mshd9m30

原版一模一样【微信：741003700 】【迈阿密大学毕业证（um毕业证）硕士文凭证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700 留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

Case Study : Mentoring at Roscoe Property Management

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HRMantra is a cutting-edge HR technology solution that harnesses artificial intelligence for digital transformation of HR operations. It streamlines processes like attendance management, performance evaluations, project progress tracking, employee database management, and payroll processing with automated income tax & benefit plans calculations. Unlock productivity, compliance automation, and data-driven insights with this innovative HR cloud platform for the future of work.

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学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样

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原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样

GUIA_LEGAL_CHAPTER_5_LABORAL_REGIMEN.pdf

The Rules Do Apply: Navigating HR Compliance

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How Analytics and Engagement Could Make a Goal a Reality

1. Human Capital Institute #HCIchat Becoming a Best Place to Work How Analytics and Engagement Could Make a Goal a Reality

2. Human Capital Institute #HCIchat Today’s Moderator Randi Kenney Online Content & Community Manager Human Capital Institute @HCIRandi /in/randirkenney /company/human-capital-institute-hci @Human_Capital/humancapital

3. Human Capital Institute #HCIchat Thank You www.glassdoor.com

4. Human Capital Institute #HCIchat Interact With Us For a PDF copy of the slides used during this webcast

5. Human Capital Institute #HCIchat Today’s Featured Speakers Mike Walsh Senior Manager, Product Marketing Glassdoor Daniel Phelps Director, Global Talent Acquisition Genesys @DanielGPhelps @MikeNWalsh

6. #Glassdoor June 16, 2015 How Genesys Uses Glassdoor Analytics and Employee Engagement to Improve Its Company

7. #Glassdoor Agenda • Quick Background on Genesys • How Genesys Uses Glassdoor Analytics • Understand • Engage • Monitor • Summary • Questions

8. #Glassdoor The Genesys Story

9. #Glassdoor Winning Results

10. #Glassdoor Glassdoor Analytics Demographics Reputation and Ratings Automate & Share

11. #Glassdoor What We Learned from Glassdoor Analytics

12. #Glassdoor Understand Your Analytics

13. #Glassdoor Employer Brand Awareness Understand

14. #Glassdoor Page Views Understand

15. #Glassdoor Compare to Competition Understand

16. #Glassdoor CEO Rating Understand

17. #Glassdoor Identify Trouble Spots Understand

18. #Glassdoor Engage Your Employees

19. #Glassdoor Engage Employees and Take Action • Email Template • Onboarding Program • Check-Ins Engage

20. #Glassdoor Interview Feedback Matters Engage

21. #Glassdoor Engage Respond to Reviews Respond to Negative Reviews

22. #Glassdoor Monitor Ongoing Performance

23. #Glassdoor Monitor Ongoing Performance Monitor 3.60 3.60 3.90 4.10 4.40 4.10 0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 Glassdoor Overall Rating 64% 76% 97% 98% 97% 95% 0% 20% 40% 60% 80% 100% 120% Glassdoor CEO Approval % GLASSDOOR We continue to see movement in our ratings, views, and overall brand growth: • Following the award of the Glassdoor 50 Best Places to Work Award in December, we are holding steady with more than 20,000 (and rising) views to our company page a month. • We’ve had a slight dip in CEO Approval and Overall ratings due to a change on Glassdoor’s system which has removed Interns, Contractors, and Temp workers from the overall company rating scores.

24. #Glassdoor 3 Steps to Turn Analytics Into Action 1. UNDERSTAND Create a Baseline 2. ENGAGE Take Action on Feedback 3. MONITOR Schedule Ongoing Reviews for Improvement

25. #Glassdoor

26. #Glassdoor Questions?

27. Human Capital Institute #HCIchat Thank You Visit us on the web for access to more exclusive content www.hci.org Webcasts Podcasts Articles White Papers Research Blogs Conferences Classes

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