SlideShare a Scribd company logo
SIX PUZZLES
How A/B tests lie to us, and
how to drive genuine improvement
Jason Cohen, founder & CTO
http://wpengine.com
The first puzzle
654 out of 24,483 visits
85% chance-to-beat
What do stats
really tell us?
654 out of 24,483 visits
85% chance-to-beat
Finding the Cheaters
105 athletes.
100 are clean.
5 are juicing.
Test is 95% accurate.
Finding the Cheaters
IN REALITY
Clean (100) Juicing (5)
TEST
RESULT
(95%
accuracy)
Clean
Juicing 5
095
5
Insight:
Rare events
are indistinguishable from
random noise
758 out of 24,483 visits
85% chance-to-beat
Easy significance testing
with hamsters
Trust in the Hamster.
bit.ly/abhamster
Easy significance testing
N = A+B = total # of conversions.

D = (A–B)/2 = half the difference.

Significant if D2
> N.
bit.ly/abhamster
N = 758 + 685 = 1443

D = ( 758 — 685 ) / 2 = 37

1369 > 1443?

No! Not significant.
Final Result: As predicted
Wasted another month
30
40
50
60
70
12/2/09 12/16/09 1/5/10 1/13/10 2/2/10 4/9/10 4/27/10 9/24/10 9/14/11 11/8/11
OtherInbox Splash Page
Lesson #1
Beware the Rare
Lesson #2
Trust the Hamster
When
statistically-significant
rodentia still aren’t
enough...
41 Shades of Blue
41 Shades of Blue
Does this...
...get more clicks than this?
2 Shades of Blue
with 1 winner
at a 95% confidence level,
chance of a false-positive: 5%
3 Shades of Blue
with 1 winner
at a 95% confidence level,
chance of a false-positive: 9%
10 Shades of Blue
with 1 winner
at a 95% confidence level,
chance of a false-positive: 40%
41 Shades of Blue
with 1 winner
at a 95% confidence level,
chance of a false-positive: 88%
The False-Positive Guarantee
Oops, you’re doing this.
Insight:
Real experiments
test theories.
Lesson #3
Test theories,
not headlines
Poking around
your analytics
Bible Code!
Bible Code!
Edwards v. Aguillard
War and Peace
GA reveals ideas, not facts
Lesson #4
Exploration
yields new theories,
not new truth.
A Unifying Concept
Headwinds
to improvement
significance → huge N → N/A
high failure rate → many tests → false-positives
rare events → worse on both!
Summary:
Subtly is the Enemy
Insight:
You don’t want
“Subtle” anyway!
Lesson #5
Seek Huge Effects
Can you A/B test
your way to big results?
1,116
250
4,100
1,151
Individuals:
67% off
Group:
3% off
Wisdom of the Crowd
“I’m as clueless as you,
but in the equal and opposite direction.”
What’s the funniest joke?
And the winner is…
Jokes, Pizza,
Design, Features, Voice,
Values, Culture
Lesson #6
Crowds find objective truth
but kill creativity and greatness
Think for yourself.
Test theories.
Seek big effects.
Jason Cohen, founder & CTO
http://wpengine.com
Register now for our next webinar!
“Your Workflow, Your Way,
with WP Engine”
Register now:
http://wpeng.in/ywyw
Q & A
Jason Cohen, founder & CTO
http://wpengine.com

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How A/B Tests Lie to Us and How to Drive Genuine Improvement