Hotel Management Software(ZENNATE)

Welcome
to
ZENNATE
Online Hotel Management
System
Powered By: Zennate Technologies Pvt Ltd.
ZENNATE

ZENNATE
About The Software:
Online hotel management system (ZENNATE) is a web based
software which manages all the departments of the hotel, motels,
inns, resorts, lodges, hostel, military guest houses, ranch, suites,
apartments, medical centres and bed, breakfast operations. The
software main features include booking and room stay
management, yield management, day rate management, booking
calendar, guest relationship management, folio management and
accounting documents such as invoices and receipts.

ZENNATE
Main Features
 Guest Data Management
 Hotel Rooms Rates Management
 Reservation management
 Front Office Management
 Accounting Management
 Housekeeping
 Hotel Administration
 Employee Management
 Supplementary Hotel Services
 Conference Booking & Management
 Financial and Business Reports
 Hotel Administration

ZENNATE
Payment received
Place order received
Request for menu
list received
Request for check in received
Request for enquiry
details received
Make payment
Place order for food
Request for menu list
Customer
Request for check in
Enquiry details
Enquiry details
Received
Check in
Confirmed
Menu list Received
Order received
Request to make
payment received
Enquiry details
provided
Staff members
Check in confirmation
Menu list provide
Menu item provide
Request to make payment
Hotel
Management
System
Data Flow Diagram

ZENNATE
Context Diagram
Customer Reports
Hotel
Management
System

ZENNATE
Guest Data Management
In the guest dashboard the hotel can find all information
about the guest in one place. It shows all the room stays,
accounts, documents and data associated with one specific
guest as shown in the figure below.
The hotel can search, update, delete and contact the guest.

ZENNATE
Hotel Rooms Rates Management
 Number of seasons covering multiple years supported.
 Special pricing for holiday, weekend or other short-term event periods.
 Special pricing for Adults & Children.
 Support for unlimited Add-on services appropriate Revenue distribution.
 Negotiated Rates with flexible Commissions/Discounts for travel
agents, sources of business etc.
 Surcharge for extra persons.
 Daily & Long-stay rates with promotional Discounts.
 Group discounts/surcharges.
 Multiple rates & rate types support in a single stay.

ZENNATE
Reservation management
 Room availability lookup.
 Room Booking
 Credit limits for guests, companies, Agents etc.
 Search for a reservation by last name, first name, group name.
 Override standard room rates/packages with appropriate authority.
 Special guest requests including for a specific room, adjoining rooms, same
floor rooms.
 Late arrival/checkin, early checkin, late checkout (with option to charge
extra).
 Group reservations (multiple rooms under one name/bill).
 Reservation confirmations by email or fax.
 Collection of deposits for room reservations.
 Record name & room number of group leader.
 Inquiry on guests scheduled to arrive/depart on a specific date.

ZENNATE
Front Office Management
 Room Status
 Checked out Guest
 Extension wise Telephone Calls
 Guest Billing History
 Check-In
 Passport Details
 Mini Bar
 Information Bill
 Check-Out
 Advances amount
 Currency Exchange
 Flash report
 Cashier Report
 Occupancy
 Room Statistics Report
 Transaction of the Day
 Room Performance Report
 Extension wise Telephone Call Report
 Discount Statement
 Nationality Report
 Business Materialisation Report
 Business Report
 Special Rate Letter

ZENNATE
Accounting Management
 Sale Auditing
 Revenue Report
 Debtors Bills
 Credit Card Receipts
 Cash n Cheque Receipts
 Bill Forwarding
 Payment / Receipt Vouchers
 Cash and Bank Book
 Sale Book
 Sale Register
 Purchase Register
 Trial Balance
 Profit and Loss Statement
 Balance Sheet
 Debtors & Creditors Outstanding Statement
 Ledger Daily Balance
 Luxury Tax Report

Housekeeping
ZENNATE
 List of today’s check-ins, checkouts, occupied and vacancies including any repair.
 Room status: dirty, clean, inspected, under repair
 Manage room status from the housekeeping area.
 Front desk staff can see real time room updated status.
 Housekeeper to front desk communications.
 Maid assignment to rooms.
 Report of assignments.
 Daily task lists for housekeepers.
 Recording and reporting of defects, repairs & maintenance.
 Recording that defects have been remedied, repairs and maintenance undertaken.
 Mini Bar
 Laundry Challan
 Laundry Bill
 Hotel Linen Challan
 Challan Register

ZENNATE
Hotel Administration
 Aids to revenue management, forecasting, marketing, campaign management.
 Promotional mail or email campaigns.
 Report of guests scheduled to arrive/depart on a specific date.
 Forecast for Inclusions based on occupancy.
 Staff training aids.
 Internal messaging system.

ZENNATE
Employee Management
 Employee Dashboard
 Add/delete/ Edit Employees details
 Records of Employees
 Search employee record
 Daily Attendance
 Employee permanent Record
 Employee Performance
 Employee payroll
 Leave management
 Employee assignment

ZENNATE
Employee Profile
Add / Manage
Employee
Employee
Management
System
Leave Management
Attendance
Employee Performance
Employee Payroll
Assignments
Employee
Permanent Record
Search
Employee Record
Work Report

ZENNATE
Financial and Business Reports
 prior day, current month to date and current year to date by cost centre
(rooms, phone, internet, cafe, convenience store, laundry.
 forecast for the next 7 days.
 Detailed up-to-the-minute House Status.
 Rooms availability.
 Occupancy %
 Reservations, checkins, checkouts.
 Average guest stay duration.
 Total room revenue; Average room rate, RevPar.
 Balances by not due, due, overdue and total.
 Collections by payment method (cash, cheque, MC, Visa etc) & total.
 No shows, cancellations
 Rate variations & discounts

ZENNATE
Benefits Of Online Hotel Management System
For Customers
 Instant answers to their availability inquiries.
 Professional, instant automatic e-mail confirmation.
 Time savings.
 The ability to book anytime, from anywhere with Internet access.
 Easy access to your special offers and promotions.

ZENNATE
Benefits Of Online Hotel Management System
For Organization
 No third-party commission fee.
 No restriction to a manually controlled allocation of rooms to
sell (via a third-party website).
 Expanded target market, leading to increased occupancy levels.
 Direct real-time bookings into Entirety with automatic confirmations.
 Improved customer retention.
 Security measures to control your availability, preventing overbooking.
 Additional security measures to protect the financial details of your guests.
 Easy to use and dependable booking engine technology for direct bookings.
 Freedom to customize every detail to match your website.
 Increase revenues 10 times by selling extra products and services.
 Global options give you global presence.
 Track the market movement.

ZENNATE

ZENNATE
For More Details Contact Us
Website: www.zennate.com
Mail Id: info@zennate.com
Phn No : 0120-4316090
Mob No: 09953551352

Hotel Management Software(ZENNATE)

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