This document discusses the challenges of maintaining and monitoring modern business intelligence platforms. It notes that BI platforms have many complex interconnected parts, and any performance issues can impact the entire organization. It lists several key areas that must be monitored and managed to ensure optimal platform performance, including data sources, databases, security, user access, analytics tools, and reporting. The document emphasizes that properly managing BI platform performance is critical because outages or poor performance can significantly hurt business operations and decision making.

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Maintaining & Monitoring Healthy B.I. platforms

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modern B.I. platforms have
many complex moving parts

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Modern Business Intelligence platforms are made up of many
complex moving parts, it’s not just about keeping the lights on.
Availability & Quality of data sources
Databases & Data Warehousing
System Admin & Management
Platform Security & Governance
User & System Access Controls
User Interfaces & Presentation
Analytics Platforms & Tools
Reporting, Monitoring & Dashboards
More than just keeping the lights on..

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the challenge of managing
B.I. platforms at any scale

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Business Intelligence is often the lifeblood of an organization,
any B.I. platform performance hits will impact the bottom line.
Loss of a B.I. platform = flying blind
Poor performance impacts adoption
Access issues impact everything
 Decision making company wide
 Accurate & Timely reporting
 Capacity to run the business
 Staff performance & moral
 Compliance & Governance
B.I. platforms demand performance..

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a single performance issue can
impact the entire ecosystem

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As with so many things, the Rumsfeld Conundrum applies,
know knows, known unknowns, and unknown unknowns..
Core Business System Performance
 Sales, Marketing, Finance
 HR, Operations, Logistics
 Planning, Forecasting, Reporting
Back end systems & platforms
 Response times & load averages
 Workloads / Batches / Backups
 Maintenance / Updates / Patching
 Misc. manual system admin
 Manual Data Imports or Exports
Core areas that can impact performance..

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complex systems require smart
tools to manage performance.