1. Easypack 24/7 Hong Kong
All
rights
reserved
–
InPost
Group
January
2013

2. Who we are:
InPost – ‘In’ stands for Innovation
§ Largest private postal group in
Poland active on postal and financial
markets
§ One of the most innovative Polish
companies*
§ Producer of award –winning parcel
terminals
§ Best designed services in Poland**
§ Winner of 3 World Mail Awards (for
Growth, Innovation and E-commerce)
§ www.inpost.pl
*Polish Market”, Innovatica award, 2011
** Polish Instutite for Industrial Design

3. Why we are here
To introduce a revolutionary system that:
ü Improves customer satisfaction by providing a user-friendly, integrated,
self- service platform that allows customers to collect and post parcel
easily
ü Reduce operating costs, improve efficiency and increase productivity of
your logistic network and parcels failed delivery, reduce „last mile
delivery cost” and „first mile pick up cost”
ü Increase revenue by providing additional channels and services to
customers
ü Enable scale-up of your operations to capture the gain of e-commerce
market
3

4. Our unique strengths
ü Know how & experience from several markets
(operational and manufacturing results in a short feedback loop)
ü Business relationship with global customers (eg. Avon, Oriflame, Groupon)
ü Financial strengths, stability and willingness to invest in the region
ü Smart hardware & software - proven concept and design
(6th generation terminals)
ü Unique customer experience of the service (integration with QR Codes,
SMS, MMS and mobile apps)
ü Proximity & local resources
ü High production capacity
12 partners have chosen our solution last year
& 7 of them are up and running!!!

5. OUR SOLUTION
5

6. 1) Standard Automated Parcel Terminals

7. 2) Modular Automated Postal Terminals

8. How does it work?
1 2 3
Buy your goods Receive sms with Visit your APT and collect
on-line opening code the parcel
- Chose inPost as delivery option You will receive it the next at the time that is most
- Select the most comfortable day after sending the parcel convinient for you
Parcel Terminal for you

10. Video: How to collect a parcel?
h<p://www.youtube.com/watch?v=-­‐MbaOjChcnY

11. PAN-EUROPEAN PROJECT
Together with PineBridge
USA we are on our way to
build a network of 16,000
terminals in Europe

12. InPost solutions on a global scale
§ Our terminals are operating among others in
Ireland, Australia, Cyprus, Chile, Estonia, Lithuania,
Poland, Saudi Arabia, Slovakia, Czech Republic,
Spain and Russia.
Ireland
Estonia Russia Chile

13. BENEFITS FOR ALL
13

14. Benefits
for:
eShoppers
e-­‐commerce
§ 24/7 access § 0 returns service
§ Deliveries 6 days/week
§ Reliable service
§ 7 seconds to pick up
a parcel with 24h access
§ Fastest delivery option § Fastest service
§ Unique experience and capitalization
§ Innovative service § Cheapest service
§ Additional sales
channel

15. Benefits for YOU!
q 98% of parcel delivered the q Huge saving on “first and last mile cost”
next day q Increased footfall for your business
q Less than 1% of parcels q Additional marketing opportunities
returns q No maintenance & no hassle
q Increase your margin with no q Become a focal point for your community
investment
q Grow sales - proven by our
case studies
q Eliminate entrance barrier
caused by high delivery cost

16. HK OPERATIONS

17. 100 locker boxes within 2014
§ easyPack Far East was established in January 2013
§ Offices Located in Sheung Wan and Fortress Hill
§ Telesales Team (Integrating Clients)
§ Expansion Team (Securing Locations)
§ Logistics outsourced to Partners
§ The HK Network
§ Roll out will start in October 2013
§ 100 terminals by CNY 2014
§ Roll out pace at 5 terminals a week
§ MultiCarrier Operations
§ Open to all Carriers (private + postal operator)
§ All services available upon integration
§ Pay per parcel model
§ Rent the lockers per hour

18. MTR locations

19. Roll-out plans (population density map)
§ Initial roll out to commence in the
HK Island Postcodes
§ Expansion will follow the density
pattern of the HK Postcodes, MTR
data centre, couriers/partner
suggestions
§ Locations across HK Island,
Kowloon and New Territories
§ Locations selected based on
experience in several markets in
the past few years plus local data
analysis

20. HK Roll-out plans (Location types)
Tier 1 locations Locations will be:
§ Supermarket chains
§ MTR Stations § Secure
§ Retail parks § In well lit areas
§ Petrol Stations § Visible
§ Easily accessible
Tier 2 locations § Convenient:
§ Car Parks § Close to home
§ Park & Ride locations § On the way to work
§ Prominent local areas § Where people do things!
Tier 3 locations
§ Local retail outlets
§ Inner City locations
§ Town Centre locations

21. SERVICE SCOPE

22. Service scope for InPost 24/7
§ Customers
§ Collect their parcels
§ Rent the locker as a temporary deposit
§ Carriers
§ Primary address
§ Alternative address
§ Collecting Returns
§ No failed deliveries

23. Screens

24. Real data from other markets
§ 51% of parcels are collected within 6
hours from sms notification
§ 37% parcels are collected during night hours
(18:00 - 8:00)
§ 74% clients who used InPost parcel terminal at
least once, prefer it to the courier service
§ 99% of customers who tried that once would use the
service again
§ Service we offer is used by 55% of inhabitants in one of
European countries
Source: Correos Chile and InPost

25. PRICING

26. Price’s models
Pay-per-parcel model
§ InPost charges carriers a per-parcel price that is related to the actual number
of parcels processed at the machines. There are no commitments to volumes
and the price can be retroactively reduced when monthly parcel quotas are
fulfilled to reach another price level.
Bundle model
§ InPost offers bundle package of parcels on a pre-paid basis. Clients pay for an
agreed number of parcels at a reduced rate. The package is valid for a limited time.

27. Thank you
Christian Secci
GM Postal Terminals Far East
csecci@postalterminals.com
Dalibor Malek
President Postal Terminals Far East
malek@postalterminals.com