1. Personal Experience!
Bullet Express & Logistics Roadshow 2014 Sweden

2. What is Bullet Express & Logistics?
 Established 2009 in Estonia
 A quality forwarding company, offering full-range logistics services (with
main focus on time-critical)
 Continuous growth in revenue and business
 Our success is measured through customer satisfaction and continuous
increase of bookings, investing into company’s growth and new
technologies.
 Now servicing customers in 17 different countries.

3. Customers in 17 Countries

4. Why Customers Use Our Services?
 Keeping promises – our utmost aim is to deliver your goods to the correct
destination on the agreed time. We monitor our service quality level on
daily basis;
 Communication – we believe that a good service is based on good
customer service. To personally give regular updates on shipment status or
shipment whereabouts to customers is a normal standard in Bullet Express
& Logistics. Professional customer service also means that we are always
there for the customer. 24/7– on holidays and weekends included;
 Service Recovery – No matter how good a company or how good a service,
in logistics everybody faces problems from time to time. Solving them –
that is where we distinguish from others;

5. Simple Division of Services
1. DedicatedXpress ™. Delivered with utmost dedication – 24/7 all over the
world! (Bullet Van; Charter; On-Board Courier etc.)
2. Delivered as Promised ™. Premium international logistics solutions! (high-
quality logistics solutions as per customers specific requirements via air or
road)
3. Freight. Smart solutions at an affordable price! (non time-critical solutions
via sea, road or air with a focus on low cost)
4. Additional services + Taylor Made Solutions (pick&pack, warehousing,
brokerage services, customs formalities, third party billings/invoicing etc.)

6. Quality? Quality!
 We believe that service quality like everything else in civilized world is
based on people. It’s a People’s Business!
 Our partners are carefully chosen through people that share the same
principles like us. People are our partners, company is merely a shell
they occupy.
 Keeping continuous guard on possible risks and how to minimize
them.

7.  On-Board Courier
 Within 24 hours from Brazil to Ericsson Estonia, during the weekend;
 Sameday deliveries to Brazil;
 Charter
 Charter plane for Autoliv goods during the weekend from Tallinn to
Poland;
 Helicopter for Teliasonera AB communications repairs within Estonia;
 Pushing the limits!
 Renault, France to Avtovaz factory, in Russia, Samara. Autoliv
shipment over the weekend;
 Suppliers supply chain management for Kone subcontractor and Huppa©
children’s clothing brand;
 Awkward freight
 Lemminkäinen; Estonian Hunting Assocciation;
Some Examples of Success!

8. Our partners and coverage across
the world
 Bullet Express & Logistics network
 Subcontractor

9. Questions ?