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International Education Studies; Vol. 8, No. 2; 2015
ISSN 1913-9020 E-ISSN 1913-9039
Published by Canadian Center of Science and Education
21
The Type of Culture at a High Performance Schools and Low
Performance School in the State of Kedah
Yaakob Daud1
, Arumugam Raman1
, Yahya Don1
, Mohd Sofian O. F.1
& Fauzi Hussin1
1
School of Education and Modern Languages, Universiti Utara Malaysia, Sintok, Kedah, Malaysia
Correspondence: Yaakob Daud, School of Education and Modern Languages, Universiti Utara Malaysia, Sintok,
09000 Kedah, Malaysia. Tel: 604-928-5452. E-mail: yaakob@uum.edu.my
Received: October 11, 2014 Accepted: November 12, 2014 Online Published: January 27, 2015
doi:10.5539/ies.v8n2p21 URL: http://dx.doi.org/10.5539/ies.v8n2p21
Abstract
This research aims to identify the type of culture at a High Performance School (HPS) and Low Performance
School (LPS) in the state of Kedah. The research instrument used to measure the type of organizational culture
was adapted from Organizational Culture Assessment Instrument (Cameron & Quinn, 2006) based on
Competing Values Framework Quinn and Rohrbaugh (1983) Model. Two HPSs and two LPSs representing 129
teachers were chosen as research samples. Research findings showed that the current dominant culture in both
HPS and LPS is Hierarchy (M=36.76, M=30.63 & SD = 8.23, SD=7.83) consecutively. Both types of schools
practice Market culture and the average scores for both types of schools are the same whereby HPS (M=25.7,
SD=8.56) and LPS (M=25.94, SD=8.32). However, HPS practices less Clan culture (M=21.15, SD=8.74)
compared to LPS (M=24.18, SD=6.97). The Clan culture is more prominent in LPS compared to HPS. Both
types of schools practice Adhocracy less which are (M=17.75, SD=6.94) in HPS and (M=19.81, SD=6.78) in
LPS respectively. The findings showed that teachers in both types of schools would like to have the Clan culture
practiced in their schools with the same average scores, M=34.89, SD=8.22. HPS prefers the Market culture
(M=26.01, SD=6.32) compared to LPS Market culture (M=23.01, SD=.22). However they accepted Adhocracy
less in HPS (M=20.02, SD=8.31) and LPS (M=21.58, SD=7.89). Nevertheless, Hierarchy culture in HPS
(M=19.32, SD=6.45) and in LPS (M=21.05, SD=6.68) are widely practiced. From the comparisons made, it can
be concluded that both types of schools widely practice the Hierarchy and Market cultures in schools. The
recommendations for further studies were also suggested.
Keywords: school culture, high performance school, low performance school
1. Introduction
School performance is related closely to organizational culture practiced in a school. School culture plays a role
in driving the school administration towards achieving the goal set by the school (Seshore, 2009). Organizational
culture of a school also influences the working culture of the school community and the academic achievements
of students. Organizational culture can be defined as a value system whereby members of an organization follow
the same organizational culture even though they are from different backgrounds and at different levels in the
organization (Robbins & Sanghi, 2007). Majority of the community in HPS uphold and practice strong beliefs
and values of the organization.
The Malaysian system of Education is faced with multitude of issues which affect the effort to improve the
quality of education. The Kedah Education State Department (2010) has identified several main issues which
influence the state education achievement, among others, are administration and management issues of
educational organizations. As a unit responsible in organizing and managing an organization, the school
administration should be vigilant and always seek for new strategies to improve performance and service
qualities (Marzono, Water, & McNulty, 2005). Thus, the school administration must have the tenacity and
resilience to overcome all kinds of pressure and challenges. Therefore, failure of the administration to make
decisions and take appropriate actions will affect the credibility of the whole education system because the
society always have high expectations of schools.
School leadership is also responsible for studentsโ€™ achievements. There are still principals and head teachers who
fail in practicing instructional leadership which lead to the quality of the education achievement being
compromised at the state level. Furthermore, school leadership plays a very important role in the formation and
www.ccsenet.org/ies International Education Studies Vol. 8, No. 2; 2015
22
maintaining positive organizational culture in schools. Practising positive school culture will contribute to
healthy environment and hence improve school performance. Therefore, this research is geared towards studying
organizational culture practices in HPS which is a model school and become a benchmark of high standard in
order to compete at an international level.
2. Theoretical Framework
Research in organizational cultural practices in primary level HPS and LPS in Kedah is developed based on
Competing Value Framework Model (CVF) developed by Quinn and Rohrbaugh (1983). The conceptual
framework was developed based on research objectives and questions. The instrument used in this research is
Organizational Culture Assessment Instrument (OCAI) which was also developed by Cameron and Quinn (1999,
2006). There are four types of culture highlighted in this model which are Clan, Adhocracy, Market and
Hierarchy. This research focused on 6 cultural dimensions, namely main features, organizational leadership,
employee management, organizational bonding, strategic emphasis and success criteria.
The CVF model is an organization model that is very influential and is widely used in the field of organizational
research (Tianyuan, 2009). Compared to other organization models, CVF and the instrument used in this model
which is the OCAI has high validity and reliability values. There are four types of organizational cultures in this
model which are the Clan, Adhocracy, Market and Hierarchy (Cameron & Quinn, 2006) cultures. There is a vast
difference between these four organizational cultures. The left side of this framework graph shows that the
organization is more internally focussed while the right side represents external focus. The top part of the graph
represents flexible and free organization while the bottom part represents organization that is stable and under
control. Four types of culture which are categorised in the CVF model are Clan, Adhocracy, Market and
Hierarchy cultures.
The organizations that practice the Clan culture share a lot of private information and resemble a big family
whereby the leaders in the organization are seen as advisers, facilitators and team builders. They are united
through loyalty or tradition and the commitment of the members towards the organizations is high. The
organizations also emphasize long term benefits in human resource management and organizational success is
defined as sensitivity towards customers and care for other people. Adhocracy culture emphasizes output
production that is innovative and implements transformation. The organization displays a dynamic and creative
place. Members of the organization are ready to take risks and its leadership has high innovative visions. This
organization is focused on growth and needs new resources. The organizational success is defined as success in
obtaining new and unique products or services.
Market culture emphasizes on perfection in completing any tasks. Members of organizations are competitive in
achieving goals. The organizations that practice this culture put much emphasis on winning. They are concerned
with reputation and success in achieving goals and targets. Hierarchy culture is a formal and structured
organisation where maintaining smoothness of organisations is the priority. Formal rules and policies in many
ways unite the organisation. Success is defined by smooth scheduling, task implementation which is under
control and low cost human resource management which emphasizes job guarantees. Based on CVF, Cameron
and Quinn (1999, 2006) has developed a measurement scale that is approriate which is OCAI (Tianyuan, 2009).
2.1 Research Problems
Corporate culture and organizational achievement are closely related. The achievement of any organization is
largely influenced by the culture practiced in that particular organization. Culture is a value and belief that are
shared together to achieve organizational goals. If the culture can be accepted by all members and they work
together to increase the performance of the organization, then the culture practiced in the organization is positive.
There have been many studies conducted by researchers on the relationship between organizational culture and
organizational achievements. Carroll (2008) has conducted a study on the relationships between organizational
culture, human resource management and achievements of firms using the CVF model. The research findings
conclude that the type of organizational culture has a significant relationship with employee achievements. Three
firms were used to study the organizational achievement while two were for financial achievements. The Clan
and Adhocracy culture showed a positive relationship with the achievements in the three firms, while the Market
and Hierarchy culture showed a negative relationship with the achievements in the three firms. Clan and Market
cultures are found to have relationships between management-workers' achievement and worker
management-operational performance. Financial performance has a positive significant relationship with the
Adhocracy culture and a negative significant relationship with the Hierarchy culture. There are proof that
financial performance is indirectly influenced by the relationship between Clan and Market cultures with
workersโ€™ performance.
www.ccsenet.org/ies International Education Studies Vol. 8, No. 2; 2015
23
On the other hand, research discussion conducted by Gomez et al. (2011) concluded that their research findings
contribute to the understanding of educational process and performance at the secondary level. The research
findings suppport the model developed by Heck and Harlinger (1996) regarding the effect of organizational
process which includes organizational cultural effects on school performance through teachers in K-8 schools.
More over, the findings also identified that the academic achievements of schools and social culture relate
positively with studentsโ€™ performance. The research results enhanced the validity and reliability of the research
model in reflecting the educational process and achievements in the types of schools mentioned above. The
research outcome proved that there is indirect effect of organizational values and climates towards school
achievements. There is also direct effects of teachersโ€™ behaviour with school achievements. On the whole, the
research outcomes provide guidance regarding the components in the organizational culture which requires
actions from schools to improve achievements.
3. Methodology
3.1 Research Design
This is a descriptive survey which used questionaires taken from the OCAI (Cameron & Quinn, 2006). A set of
questionaires was prepared based on cultural dimensions. The four types of cultures which are divided in the
CVF model are Clan, Adhocracy, Market and Hierarchy. The questionnaires were distributed to respondents to
two HPS and two LPS selected and was administered by the researcher.
3.2 Population and Sampling
The research design is based on simple random sampling whereby teachers from HPSs and LPSs in the Kubang
Pasu and Kota Setar districts were selected as samples representing teachersโ€™ population in Kedah. There are two
HPSs in Kubang Pasu District, namely HPS1 consisting of 50 teachers and 79 teachers in HPS2. To represent
LPS, a total of 100 primary school teachers from two LPSs in the Kubang Pasu district were selected as research
samples. Hence, the total sample of 227 is approriate to represent HPS and LPS teachers in Kedah.
3.3 Research Instruments
The research instrument used to study organizational cultural practices in HPS and LPS in Kedah were taken
from OCAI (Cameron & Quinn, 1999, 2006) instrument based on CVF model which was developed for the first
time by Quinn and Rohrbaugh (1983). There are four types of culture in the CVF model which are Clan,
Adhocracy, Market and Hierarchy. This questionaire consisted of two parts, A and B. Part A required respondents
to fill in their personal information. Part B was the section to identify the type of organizational culture based on
the six dimensions of culture. The 6 questions were based on perceptions of respondents on current cultural
features in their organizations which are organizational leadership, workersโ€™ management, organizational bond,
strategic emphasis and success criteria. Respondents were also asked to state their expectations on cultural
features in their organizations for 5 years to come. Each question has 4 options A,B,C and D. 100 points are
divided among the 4 options based on the most accurate alternative answer that reflects the respondentโ€™s
organization.
4. Results and Discussions
Based on the research inquiry the results of the findings are as follows:
What is the cultural practices of HPSs in Kedah?
What is the type of current culture practiced in HPSs in Kedah?
What is the type of culture expected by teachers in HPSs in Kedah in five years to come?
www.ccsen
Table 1. H
Figure 1 s
SD=7.6). W
SD=6.32)
cultures ca
difference
Interpretat
two main d
flexibility
focus com
of both sta
The expec
SD=7.32).
The differe
show that
average Cl
finding als
whereby t
findings co
whereby th
and carefre
et.org/ies
HPS1 average f
shows the find
Whereas Clan
and Adhocrac
an be conclud
between the tw
tion of finding
dimensions in
and freedom
mpared to exter
ability and con
cted culture by
However, tea
ence in averag
the Clan cult
lan culture for
so shows an i
the Market cu
onclude that th
he Clan and M
ee culture but
F
findings
Culture
CLAN
ADHOCRA
MARKET
HIERARCH
dings for HPS
n (M=28.05, SD
cy (M=17.11, S
ded to be two
wo cultures wh
s are further ex
the plot that a
versus stabilit
rnal focus whe
ntrol.
y the HPS1 te
achers in HPS1
ge between cur
ture is a domi
r expectation in
increase in Ad
ulture is the se
he teachersโ€™ ex
Market cultures
still stable and
Internation
Figure 1. HPS1
Cur
28.0
ACY 17.1
23.3
HY 31.9
S1. The domin
D=6.44) is the
SD=5.89) are
dominant cul
hich is an aver
xpanded by lo
are internal foc
ty and control
ereby it recogn
eachers in ano
1 reject Hierarc
rrent and expec
inant culture c
n HPS1 has de
dhocracy (M=2
econd highest
xpectations for
s are the domin
d under control
nal Education Stu
24
1 organization
rrent Expect
05 29.94
11 20.25
32 26.07
9 23.29
nant current c
e second domi
two cultures l
ltures practice
rage difference
ooking at each
cus and integra
. The findings
nizes the impor
other five year
chy culture wh
cted for the Hi
chosen by tea
ecreased comp
20.25, SD=8.0
culture desire
r organization
nant cultures e
l.
udies
al culture
tation Differ
1.89
3.14
2.75
-8.61
culture for thi
inant culture i
less practiced i
d in the schoo
e of 3.85.
quarter of the
ation versus ex
s show that HP
rtance of flexib
rs is more dom
hich is currentl
erarchy culture
achers, the dat
ared to the Cla
02) and Mark
ed by teacher
internal focus
expected by tea
rence
is school is H
in the school.
in HPS. The H
ol. This is bec
Figure and ho
xternal focus an
PS emphasize
bility and free
minant toward
ly widely prac
e is 8.61. Even
ta in the Table
an currently be
et (M=26.07,
s in their sch
s and external
achers. They a
Vol. 8, No. 2;
Hierarchy (M=
Market (M=2
Hierarchy and
cause of the s
ow the score af
nd differences
es more on int
edom and a bal
ds Clan (M=2
ticed in the sch
n though the re
e 1 shows tha
eing practiced
SD=6.50) cul
ools. The rese
focus are bala
also want a fle
2015
31.9,
3.32,
Clan
slight
ffects
; and
ternal
lance
9.94,
hool.
esults
at the
. The
ltures
earch
anced
xible
www.ccsen
Table 2. H
Figure 2 s
SD=8.41).
culture wh
the second
score in th
this school
this school
The result
culture wh
school is t
next five y
hope that C
five years.
highest cu
desired by
based on th
What is th
What is th
What is th
et.org/ies
HPS2 average f
shows the find
Referring to
hich is Market
d lowest practi
he findings sho
l practices stab
l emphasizes m
for HPS2 tea
hich shows the
the Hierarchy
years. This sho
Clan, the cultu
. The Market
ulture (M=25.9
y teachers, wh
heir preference
e cultural prac
e type of curre
e type of cultu
F
findings
Culture
CLAN
ADHOCRA
MARKET
HIERARCH
dings for HPS
the research
(M =27.21, SD
iced (M=18.16
ows that Hiera
bility and contr
more on intern
chersโ€™ expecta
e highest cultur
culture which
ows that the te
ure currently le
culture is the
97, SD=8.11) p
hich is the sam
e for the Mark
ctice of LPSs in
ent culture prac
ure expected by
Internation
Figure 2. HPS2
Cur
16.2
ACY 18.1
27.2
HY 39.8
S2. The curren
findings wher
D=6.33) is hig
6, SD=6.20) w
archy and Mark
rol in their sch
al focus than e
ation on the sc
re chosen by t
h is the lowest
eachers in HPS
east practiced
second highes
preferred by th
me situation as
ket culture.
n Kedah?
cticed in LPSs
y teachers in L
nal Education Stu
25
2 organization
rrent Expect
2 38.02
16 19.87
21 25.97
83 16.81
nt dominant cu
re the gap bet
gh with a differ
whereas Clan c
ket are two do
hool in terms o
external focus.
chool culture in
the teachers. T
t culture (M=
S2 reject the c
in their schoo
st culture prac
he teachers. Ad
s the present.
s in Kedah?
LPSs in Kedah
udies
al culture
tation Differ
21.2
1.71
-1.24
-23.02
ulture for this
tween domina
rence in averag
culture is the l
ominant culture
of management
However, the
n five years tim
The dominant c
16.81, SD=5.8
culture current
ol will become
cticed by the H
dhocracy (M=1
However they
in five years t
rence
2
s school is Hie
ant culture and
ge of 12.62. A
east practiced
es in HPS2. Th
t and leadershi
y still focus on
me is Clan (M
culture practic
80) expected b
tly practiced in
the dominant
HPS2 teachers
19.87, SD=6.4
y still want st
to come?
Vol. 8, No. 2;
erarchy (M=3
d second dom
dhocracy cultu
in the school.
his also shows
ip. Apart from
n both dimensi
M=27.21, SD=6
ed currently b
by teachers fo
n their schools
culture in the
is also the se
47) will remain
tability and co
2015
9.83,
minant
ure is
. The
s that
m that,
ions.
6.33)
y the
or the
s and
next
econd
n less
ontrol
www.ccsen
Table 3. Av
The resear
two domin
significant
SD=6.08)
LPS1. The
stability an
emphasize
organizatio
culture (M
Clan cultu
(M=19.04,
teachers pr
show a no
freedom ar
et.org/ies
verage finding
rch results show
nant cultures p
t score differen
is the third h
e findings sho
nd control dim
e in the organ
ons in another
M=23.66, SD=6
ure is higher th
, SD=6.28) cu
refer the Clan
ticeable differ
re more expect
F
gs of LPS1
Culture
CLAN
ADHOCRA
MARKET
HIERARCH
ws (Figure 3)
practiced in LP
nce compared
highest culture
ow that the LP
mensions are al
nization. Find
r five years sho
6.18). The sco
han the score
ultures. The no
culture to be t
rence. The exis
ted in the orga
Internation
Figure 3. LPS1
Cur
27.7
ACY 16.5
22.6
HY 33.1
that the Hierar
PS1. The Hier
d to the Clan w
e practiced and
PS1 prioritizes
so practiced an
dings for the
ow that they p
ore also shows
for other cultu
oticeable differ
the practiced c
sting internal f
anizations com
nal Education Stu
26
1 Organization
rrent Expect
75 36.79
58 18.04
66 22.28
14 23.66
rchy (M=33.14
rarchy culture
with the avera
d Adhocracy
s internal focu
nd the same go
expectation o
prefer the Clan
a high averag
ures including
rence between
culture in the s
focus was also
mpared to stabil
udies
nal culture
tation Differ
9.04
2.46
-0.38
-9.48
4, SD=7.96) an
obtained the
age difference
(M=16.58, SD
us in their orga
oes with flexib
of the LPS1 t
n culture (M=3
ge difference w
g Market (M=2
the Clan cultu
chool. Wherea
o preferred to b
lity and contro
rence
nd Clan (M=27
highest score
of 5.39. The
D=5.79) is the
anizational ma
bility and freed
teachers of th
36.79, SD=8.18
which is 13.13
22.28, SD=6.2
ure and other c
as the other thr
be maintained
ol.
Vol. 8, No. 2;
7.75, SD=6.51
but did not ha
Market (M=2
e least practice
anagement and
dom which are
he culture in
8) to the Hiera
. The score fo
23) and Adhoc
cultures shows
ree cultures di
and flexibility
2015
1) are
ave a
2.66,
ed in
d the
e also
their
archy
or the
cracy
s that
d not
y and
www.ccsen
Table 4. Av
Findings f
dominating
SD=6.33)
has two do
Clan (M=2
both of the
be the cur
teachers in
school and
culture is l
SD=6.67)
(M=22.28,
can be in
externally.
also show
besides fo
integration
Is there a m
et.org/ies
verage finding
for the second
g culture seei
do not have s
ominant cultur
21.33, SD=5.8
ese cultures ar
rrent prevailin
n LPS2 are hop
d the Hierarchy
less preferred b
to the targeted
, SD=5.84) do
terpreted that
This school i
ws that the teac
cusing both in
n.
marked differe
F
gs of LPS2
Culture
CLAN
ADHOCRA
MARKET
HIERARCH
d type of dail
ing that data
significant scor
res, Hierarchy
3) cultures sho
re practiced in
ng one practice
peful that the C
y culture (M=1
by the teacher
d score one (M
oes not show a
LPS2 has ad
is also flexible
chers in the s
nternally and
ence between th
Internation
Figure 4. LPS2
Cur
21.3
ACY 28.5
22.6
HY 28.6
ly schools, th
shows that H
re difference,
and Adhocrac
ow insignifican
an equal mann
ed in LPS2 an
Clan culture (M
18.95, SD=6.0
rs, noting that t
M=23.59, SD=
any significant
dministrative
e and free wh
chool expect
externally and
he cultures of
nal Education Stu
27
2 organizationa
rrent Expect
33 33.37
57 23.59
66 22.28
62 18.95
he LPS2 show
Hierarchy (M=
it being only 0
y. The two low
nt average diff
ner in the scho
nd the Clan cu
M=33.37, SD=
02) is reduced.
there is a mark
6.18). Neverth
t difference co
capabilities an
hile still mainta
that the schoo
d at the same
a HPS with th
udies
al culture
tation Differ
12.04
-4.98
-0.38
-9.67
ws that the sch
=28.62, SD=6
0.05. Therefor
west cultures, M
ference betwee
ool. Even thou
ulture the leas
=7.60) will be p
In terms of fu
ked decrease f
heless the targe
ompared to the
nd is focused
aining stability
ol culture be m
time putting p
hat of LPS in K
rence
hool does not
.70) and Adh
re it can be co
Market (M=22
en the two. It c
ugh the Hierarc
st practiced, th
practiced more
uture expectatio
from the curren
eted score for
e current score
d in actions b
y and control.
more flexible
priority on int
Kedah?
Vol. 8, No. 2;
t practice a s
hocracy (M=2
oncluded that L
2.66, SD=5.99)
can be deduced
chy culture see
he data shows
e prevalently i
ons, the Adhoc
nt score (M=2
the Market cu
e. From the tab
both internally
Nevertheless
and free in n
ernal focusing
2015
ingle
8.57,
LPS2
) and
d that
em to
s that
in the
cracy
8.57,
ulture
ble it
y and
data
nature
g and
www.ccsen
Table 5. Av
The Figure
and HPS2
same time
organizatio
Neverthele
Adhocracy
Market cu
differences
If we obse
becomes t
culture as
Hierarchy
(M=26.01,
registers th
targeted on
organizatio
et.org/ies
Fi
verage finding
e 5 and Table
. The result c
e they also pr
on. The diffe
ess, the Clan a
y (M=17.75, S
ultures. From
s however they
erve the expec
the dominant c
compared to t
culture (M=1
, SD=6.32) be
he lowest scor
ne (M=20.02,
on that they ar
igure 5. Organ
gs of HPS
Culture
CLAN
ADHOCRA
MARKET
HIERARCH
5 show the res
learly shows t
ractice the Ma
erence betwee
and Adhocracy
SD=6.94) cult
this result it c
y stress more o
tations of the
culture in their
the targeted on
9.32, SD=6.45
e kept as the m
re, data shows
SD=8.31). Fro
re in prioritizes
Internation
nizational cultu
Cur
21.1
ACY 17.7
25.7
HY 36.7
sults obtained
that HPS prac
arket culture (
en the two is
y cultures are le
ture show a m
clearly shows
on stability and
HPS teachers,
r schools. Thi
ne with an ave
5) in their sch
main culture to
that there is an
om this result
s internal focus
nal Education Stu
28
ure in high per
rrent Expect
15 34.89
75 20.02
7 26.01
76 19.32
for the combin
ctices the cultu
(M=25.7, SD=
s quite signif
east practiced
markedly lesse
that HPS foc
d solid control
, they are hope
s is proven to
erage differenc
hools. Neverth
be practiced i
n increase from
it can also be
sing and integr
udies
formance scho
tation Differ
13.74
2.27
0.31
-17.44
nation of two h
ure of Hierarc
=8.56) as a se
ficant, with an
with the Clan
er average as
cuses in intern
l.
eful that the C
o be true by th
ce of 13.72. Th
heless, they sti
in schools. Eve
m the current s
interpreted th
ration and shou
F
ools (HPS)
rence
4
high-performa
chy (M=36.76,
econd domina
n average dif
culture (M=21
compared to
nal integration
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Vol. 8, No. 2;
ance schools, H
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29
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2006).
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in all organiza
for a Clan cu
(M=23.01, SD
chy (M=21.05
receptive to
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t the organizat
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Vol. 8, No. 2;
in LPSs in Ke
ant culture in t
M=25.94, SD=8
pted as the se
on internal focu
ses. In terms o
89, SD=8.22) t
ected as the se
ultures on the o
y culture prac
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oncentrate mor
an be characte
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an accommod
tors who often
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2006).
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alued.
alues
www.ccsenet.org/ies International Education Studies Vol. 8, No. 2; 2015
30
One organizational culture is not necessarily better than the others. The proper culture for each organization
depends on the organizationโ€™s industry and strategy. Gregory, Harris, Armenakis, and Shook (2009) found a
positive relationship between clan cultures and patient satisfaction in healthcare facilities. However, a different
study (Cameron & Freeman, 1985) found that organizational effectiveness in institutions of higher education was
highest in organizations that emphasized both the adhocracy and hierarchy cultures.
5. Conclusions
Overall, organizational culture is a main tool to start and preserve an organization (Fox, 2013). Studies on
organizational culture are needed to identify the kind of cultures practiced and can help an organization to
manage its culture and manage the change in culture. The instruments used can also become the tool to study the
kinds of culture and the relationship between culture and other variables. Results of the studies can also provide
clearer understanding on an organization's cultural profile apart from enabling various parties to increase their
achievements and quality of the organization towards achieving their objectives. Studies on the cultural
organization can also be used as reference for future studies. An organizational culture which is both strong and
appropriate with the aspirations of the members in the organization can help preserve excellence in the
organization and help in achieving aims and objectives. Apart from that, it becomes the basis for the
development of education systems at various levels and helps accomplish basic and realization of government
objectives of providing quality education for citizens. It is recommended that schools employ all four dimensions
sparingly (i.e., market, clan, adhocracy and hierarchy) in order to enhance school performances.
References
Ahmad, H., Ahmad, K., & Shah, I. A. (2010). Relationsip between job satisfaction, job performance attitude
towards work and organizational commitment. European Journal of Social Science, 18(2), 257-267.
Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and changing organizational culture: Based on the
competing values framework. Addison-Wesley, Reading, MA.
Cameron, K. S., & Quinn, R. E. (2006). Diagnosing and changing organizational culture: Based on the
competing values framework. San Francisco: Jossey-Bass.
Cameron, K. S., & Freeman, S. J. (1985). Cultural congruence, strength, and type: Relationships to effectiveness.
School of Business Administration, University of Michigan.
Cameron, K. S. (1986). Effectiveness as paradox: Conflict and consensus in conceptions of organizational
effectiveness. Management Science, 32, 539-553. http://dx.doi.org/10.1287/mnsc.32.5.539
Carroll, W. R. (2008). Organizational culture, HRM and firm performance: Examining relationship using the
competing values framework in call centres (Doctoral dissertation, Saint Maryโ€™s University, Halifax, Nova
Scotia).
Fox, J. R. (2013). Analyzing the organizational culture of Yolo County using two assessment models (Doctoral
dissertation, California State University).
Gomez, M. O., Marcoulides, G. A., & Heck, R. H. (2012). Examining culture and performance at different
middle school level structures. International Journal of Educational Management, 26(2), 205-222.
http://dx.doi.org/10.1108/09513541211202004
Gregory, B., Harris, S., Armenakis, A., & Shook, C. (2009). Organizational culture and effectiveness: A study of
values, attitudes, and organizational outcomes. Journal of Business Research, 62(7), 673-679.
http://dx.doi.org/10.1016/j.jbusres.2008.05.021
Hallinger, P., & Heck, R. H. (1996). The principalโ€™s role in school effectiveness: An assessment of
methodological progress, 1980-1995. International handbook of educational leadership and administration
(pp. 723-783). Springer Netherlands. http://dx.doi.org/10.1007/978-94-009-1573-2_22
Kedah State Department. (2010). Statistik Sekolah Negeri Kedah. JPN: Alor Setar.
Malaysia. (2012). Mentransformasi Sistem Pendidikan Malaysia. Program Transformasi Kerajaan 2.0 (GTP2.0).
Retrieved from http://www.moe.gov.my
Marzono, R. J., Water, T., & McNulty. (2005). School leadership that works: From research to results.
Alexandria, VA: ASCD.
McLoughlin, P. (2006). Explorinng aspects of organizational culture that facilitate radical product innovation in
a small mature company (Doctoral dissertation, Cranfield University).
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Quinn, J. A. (2005). School leadership, culture and teacher stress: Implication for problem students (Doctoral
dissertation, Griffith University).
Quinn, R. E., & Rohrbaugh, J. (1983). A spatial model of effectiveness criteria: Towards a competing values
approach to organizational analysis. Management science, 29(3), 363-377.
http://dx.doi.org/10.1287/mnsc.29.3.363
Robbins, S. P., & Sanghi, S. (2007). Organizational Behavior. Pearson Education, New Delhi.
Seshore, K. R. (2009). Leadership and change in school. Journal of Educational Change, 10, 129-140.
http://dx.doi.org/10.1007/s10833-009-9111-4
Tianyuan, Y. (2009). A review of study on the competing values framework. International Journal of Business
Management, 4(7).
Copyrights
Copyright for this article is retained by the author(s), with first publication rights granted to the journal.
This is an open-access article distributed under the terms and conditions of the Creative Commons Attribution
license (http://creativecommons.org/licenses/by/3.0/).

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High performance school

  • 1. International Education Studies; Vol. 8, No. 2; 2015 ISSN 1913-9020 E-ISSN 1913-9039 Published by Canadian Center of Science and Education 21 The Type of Culture at a High Performance Schools and Low Performance School in the State of Kedah Yaakob Daud1 , Arumugam Raman1 , Yahya Don1 , Mohd Sofian O. F.1 & Fauzi Hussin1 1 School of Education and Modern Languages, Universiti Utara Malaysia, Sintok, Kedah, Malaysia Correspondence: Yaakob Daud, School of Education and Modern Languages, Universiti Utara Malaysia, Sintok, 09000 Kedah, Malaysia. Tel: 604-928-5452. E-mail: yaakob@uum.edu.my Received: October 11, 2014 Accepted: November 12, 2014 Online Published: January 27, 2015 doi:10.5539/ies.v8n2p21 URL: http://dx.doi.org/10.5539/ies.v8n2p21 Abstract This research aims to identify the type of culture at a High Performance School (HPS) and Low Performance School (LPS) in the state of Kedah. The research instrument used to measure the type of organizational culture was adapted from Organizational Culture Assessment Instrument (Cameron & Quinn, 2006) based on Competing Values Framework Quinn and Rohrbaugh (1983) Model. Two HPSs and two LPSs representing 129 teachers were chosen as research samples. Research findings showed that the current dominant culture in both HPS and LPS is Hierarchy (M=36.76, M=30.63 & SD = 8.23, SD=7.83) consecutively. Both types of schools practice Market culture and the average scores for both types of schools are the same whereby HPS (M=25.7, SD=8.56) and LPS (M=25.94, SD=8.32). However, HPS practices less Clan culture (M=21.15, SD=8.74) compared to LPS (M=24.18, SD=6.97). The Clan culture is more prominent in LPS compared to HPS. Both types of schools practice Adhocracy less which are (M=17.75, SD=6.94) in HPS and (M=19.81, SD=6.78) in LPS respectively. The findings showed that teachers in both types of schools would like to have the Clan culture practiced in their schools with the same average scores, M=34.89, SD=8.22. HPS prefers the Market culture (M=26.01, SD=6.32) compared to LPS Market culture (M=23.01, SD=.22). However they accepted Adhocracy less in HPS (M=20.02, SD=8.31) and LPS (M=21.58, SD=7.89). Nevertheless, Hierarchy culture in HPS (M=19.32, SD=6.45) and in LPS (M=21.05, SD=6.68) are widely practiced. From the comparisons made, it can be concluded that both types of schools widely practice the Hierarchy and Market cultures in schools. The recommendations for further studies were also suggested. Keywords: school culture, high performance school, low performance school 1. Introduction School performance is related closely to organizational culture practiced in a school. School culture plays a role in driving the school administration towards achieving the goal set by the school (Seshore, 2009). Organizational culture of a school also influences the working culture of the school community and the academic achievements of students. Organizational culture can be defined as a value system whereby members of an organization follow the same organizational culture even though they are from different backgrounds and at different levels in the organization (Robbins & Sanghi, 2007). Majority of the community in HPS uphold and practice strong beliefs and values of the organization. The Malaysian system of Education is faced with multitude of issues which affect the effort to improve the quality of education. The Kedah Education State Department (2010) has identified several main issues which influence the state education achievement, among others, are administration and management issues of educational organizations. As a unit responsible in organizing and managing an organization, the school administration should be vigilant and always seek for new strategies to improve performance and service qualities (Marzono, Water, & McNulty, 2005). Thus, the school administration must have the tenacity and resilience to overcome all kinds of pressure and challenges. Therefore, failure of the administration to make decisions and take appropriate actions will affect the credibility of the whole education system because the society always have high expectations of schools. School leadership is also responsible for studentsโ€™ achievements. There are still principals and head teachers who fail in practicing instructional leadership which lead to the quality of the education achievement being compromised at the state level. Furthermore, school leadership plays a very important role in the formation and
  • 2. www.ccsenet.org/ies International Education Studies Vol. 8, No. 2; 2015 22 maintaining positive organizational culture in schools. Practising positive school culture will contribute to healthy environment and hence improve school performance. Therefore, this research is geared towards studying organizational culture practices in HPS which is a model school and become a benchmark of high standard in order to compete at an international level. 2. Theoretical Framework Research in organizational cultural practices in primary level HPS and LPS in Kedah is developed based on Competing Value Framework Model (CVF) developed by Quinn and Rohrbaugh (1983). The conceptual framework was developed based on research objectives and questions. The instrument used in this research is Organizational Culture Assessment Instrument (OCAI) which was also developed by Cameron and Quinn (1999, 2006). There are four types of culture highlighted in this model which are Clan, Adhocracy, Market and Hierarchy. This research focused on 6 cultural dimensions, namely main features, organizational leadership, employee management, organizational bonding, strategic emphasis and success criteria. The CVF model is an organization model that is very influential and is widely used in the field of organizational research (Tianyuan, 2009). Compared to other organization models, CVF and the instrument used in this model which is the OCAI has high validity and reliability values. There are four types of organizational cultures in this model which are the Clan, Adhocracy, Market and Hierarchy (Cameron & Quinn, 2006) cultures. There is a vast difference between these four organizational cultures. The left side of this framework graph shows that the organization is more internally focussed while the right side represents external focus. The top part of the graph represents flexible and free organization while the bottom part represents organization that is stable and under control. Four types of culture which are categorised in the CVF model are Clan, Adhocracy, Market and Hierarchy cultures. The organizations that practice the Clan culture share a lot of private information and resemble a big family whereby the leaders in the organization are seen as advisers, facilitators and team builders. They are united through loyalty or tradition and the commitment of the members towards the organizations is high. The organizations also emphasize long term benefits in human resource management and organizational success is defined as sensitivity towards customers and care for other people. Adhocracy culture emphasizes output production that is innovative and implements transformation. The organization displays a dynamic and creative place. Members of the organization are ready to take risks and its leadership has high innovative visions. This organization is focused on growth and needs new resources. The organizational success is defined as success in obtaining new and unique products or services. Market culture emphasizes on perfection in completing any tasks. Members of organizations are competitive in achieving goals. The organizations that practice this culture put much emphasis on winning. They are concerned with reputation and success in achieving goals and targets. Hierarchy culture is a formal and structured organisation where maintaining smoothness of organisations is the priority. Formal rules and policies in many ways unite the organisation. Success is defined by smooth scheduling, task implementation which is under control and low cost human resource management which emphasizes job guarantees. Based on CVF, Cameron and Quinn (1999, 2006) has developed a measurement scale that is approriate which is OCAI (Tianyuan, 2009). 2.1 Research Problems Corporate culture and organizational achievement are closely related. The achievement of any organization is largely influenced by the culture practiced in that particular organization. Culture is a value and belief that are shared together to achieve organizational goals. If the culture can be accepted by all members and they work together to increase the performance of the organization, then the culture practiced in the organization is positive. There have been many studies conducted by researchers on the relationship between organizational culture and organizational achievements. Carroll (2008) has conducted a study on the relationships between organizational culture, human resource management and achievements of firms using the CVF model. The research findings conclude that the type of organizational culture has a significant relationship with employee achievements. Three firms were used to study the organizational achievement while two were for financial achievements. The Clan and Adhocracy culture showed a positive relationship with the achievements in the three firms, while the Market and Hierarchy culture showed a negative relationship with the achievements in the three firms. Clan and Market cultures are found to have relationships between management-workers' achievement and worker management-operational performance. Financial performance has a positive significant relationship with the Adhocracy culture and a negative significant relationship with the Hierarchy culture. There are proof that financial performance is indirectly influenced by the relationship between Clan and Market cultures with workersโ€™ performance.
  • 3. www.ccsenet.org/ies International Education Studies Vol. 8, No. 2; 2015 23 On the other hand, research discussion conducted by Gomez et al. (2011) concluded that their research findings contribute to the understanding of educational process and performance at the secondary level. The research findings suppport the model developed by Heck and Harlinger (1996) regarding the effect of organizational process which includes organizational cultural effects on school performance through teachers in K-8 schools. More over, the findings also identified that the academic achievements of schools and social culture relate positively with studentsโ€™ performance. The research results enhanced the validity and reliability of the research model in reflecting the educational process and achievements in the types of schools mentioned above. The research outcome proved that there is indirect effect of organizational values and climates towards school achievements. There is also direct effects of teachersโ€™ behaviour with school achievements. On the whole, the research outcomes provide guidance regarding the components in the organizational culture which requires actions from schools to improve achievements. 3. Methodology 3.1 Research Design This is a descriptive survey which used questionaires taken from the OCAI (Cameron & Quinn, 2006). A set of questionaires was prepared based on cultural dimensions. The four types of cultures which are divided in the CVF model are Clan, Adhocracy, Market and Hierarchy. The questionnaires were distributed to respondents to two HPS and two LPS selected and was administered by the researcher. 3.2 Population and Sampling The research design is based on simple random sampling whereby teachers from HPSs and LPSs in the Kubang Pasu and Kota Setar districts were selected as samples representing teachersโ€™ population in Kedah. There are two HPSs in Kubang Pasu District, namely HPS1 consisting of 50 teachers and 79 teachers in HPS2. To represent LPS, a total of 100 primary school teachers from two LPSs in the Kubang Pasu district were selected as research samples. Hence, the total sample of 227 is approriate to represent HPS and LPS teachers in Kedah. 3.3 Research Instruments The research instrument used to study organizational cultural practices in HPS and LPS in Kedah were taken from OCAI (Cameron & Quinn, 1999, 2006) instrument based on CVF model which was developed for the first time by Quinn and Rohrbaugh (1983). There are four types of culture in the CVF model which are Clan, Adhocracy, Market and Hierarchy. This questionaire consisted of two parts, A and B. Part A required respondents to fill in their personal information. Part B was the section to identify the type of organizational culture based on the six dimensions of culture. The 6 questions were based on perceptions of respondents on current cultural features in their organizations which are organizational leadership, workersโ€™ management, organizational bond, strategic emphasis and success criteria. Respondents were also asked to state their expectations on cultural features in their organizations for 5 years to come. Each question has 4 options A,B,C and D. 100 points are divided among the 4 options based on the most accurate alternative answer that reflects the respondentโ€™s organization. 4. Results and Discussions Based on the research inquiry the results of the findings are as follows: What is the cultural practices of HPSs in Kedah? What is the type of current culture practiced in HPSs in Kedah? What is the type of culture expected by teachers in HPSs in Kedah in five years to come?
  • 4. www.ccsen Table 1. H Figure 1 s SD=7.6). W SD=6.32) cultures ca difference Interpretat two main d flexibility focus com of both sta The expec SD=7.32). The differe show that average Cl finding als whereby t findings co whereby th and carefre et.org/ies HPS1 average f shows the find Whereas Clan and Adhocrac an be conclud between the tw tion of finding dimensions in and freedom mpared to exter ability and con cted culture by However, tea ence in averag the Clan cult lan culture for so shows an i the Market cu onclude that th he Clan and M ee culture but F findings Culture CLAN ADHOCRA MARKET HIERARCH dings for HPS n (M=28.05, SD cy (M=17.11, S ded to be two wo cultures wh s are further ex the plot that a versus stabilit rnal focus whe ntrol. y the HPS1 te achers in HPS1 ge between cur ture is a domi r expectation in increase in Ad ulture is the se he teachersโ€™ ex Market cultures still stable and Internation Figure 1. HPS1 Cur 28.0 ACY 17.1 23.3 HY 31.9 S1. The domin D=6.44) is the SD=5.89) are dominant cul hich is an aver xpanded by lo are internal foc ty and control ereby it recogn eachers in ano 1 reject Hierarc rrent and expec inant culture c n HPS1 has de dhocracy (M=2 econd highest xpectations for s are the domin d under control nal Education Stu 24 1 organization rrent Expect 05 29.94 11 20.25 32 26.07 9 23.29 nant current c e second domi two cultures l ltures practice rage difference ooking at each cus and integra . The findings nizes the impor other five year chy culture wh cted for the Hi chosen by tea ecreased comp 20.25, SD=8.0 culture desire r organization nant cultures e l. udies al culture tation Differ 1.89 3.14 2.75 -8.61 culture for thi inant culture i less practiced i d in the schoo e of 3.85. quarter of the ation versus ex s show that HP rtance of flexib rs is more dom hich is currentl erarchy culture achers, the dat ared to the Cla 02) and Mark ed by teacher internal focus expected by tea rence is school is H in the school. in HPS. The H ol. This is bec Figure and ho xternal focus an PS emphasize bility and free minant toward ly widely prac e is 8.61. Even ta in the Table an currently be et (M=26.07, s in their sch s and external achers. They a Vol. 8, No. 2; Hierarchy (M= Market (M=2 Hierarchy and cause of the s ow the score af nd differences es more on int edom and a bal ds Clan (M=2 ticed in the sch n though the re e 1 shows tha eing practiced SD=6.50) cul ools. The rese focus are bala also want a fle 2015 31.9, 3.32, Clan slight ffects ; and ternal lance 9.94, hool. esults at the . The ltures earch anced xible
  • 5. www.ccsen Table 2. H Figure 2 s SD=8.41). culture wh the second score in th this school this school The result culture wh school is t next five y hope that C five years. highest cu desired by based on th What is th What is th What is th et.org/ies HPS2 average f shows the find Referring to hich is Market d lowest practi he findings sho l practices stab l emphasizes m for HPS2 tea hich shows the the Hierarchy years. This sho Clan, the cultu . The Market ulture (M=25.9 y teachers, wh heir preference e cultural prac e type of curre e type of cultu F findings Culture CLAN ADHOCRA MARKET HIERARCH dings for HPS the research (M =27.21, SD iced (M=18.16 ows that Hiera bility and contr more on intern chersโ€™ expecta e highest cultur culture which ows that the te ure currently le culture is the 97, SD=8.11) p hich is the sam e for the Mark ctice of LPSs in ent culture prac ure expected by Internation Figure 2. HPS2 Cur 16.2 ACY 18.1 27.2 HY 39.8 S2. The curren findings wher D=6.33) is hig 6, SD=6.20) w archy and Mark rol in their sch al focus than e ation on the sc re chosen by t h is the lowest eachers in HPS east practiced second highes preferred by th me situation as ket culture. n Kedah? cticed in LPSs y teachers in L nal Education Stu 25 2 organization rrent Expect 2 38.02 16 19.87 21 25.97 83 16.81 nt dominant cu re the gap bet gh with a differ whereas Clan c ket are two do hool in terms o external focus. chool culture in the teachers. T t culture (M= S2 reject the c in their schoo st culture prac he teachers. Ad s the present. s in Kedah? LPSs in Kedah udies al culture tation Differ 21.2 1.71 -1.24 -23.02 ulture for this tween domina rence in averag culture is the l ominant culture of management However, the n five years tim The dominant c 16.81, SD=5.8 culture current ol will become cticed by the H dhocracy (M=1 However they in five years t rence 2 s school is Hie ant culture and ge of 12.62. A east practiced es in HPS2. Th t and leadershi y still focus on me is Clan (M culture practic 80) expected b tly practiced in the dominant HPS2 teachers 19.87, SD=6.4 y still want st to come? Vol. 8, No. 2; erarchy (M=3 d second dom dhocracy cultu in the school. his also shows ip. Apart from n both dimensi M=27.21, SD=6 ed currently b by teachers fo n their schools culture in the is also the se 47) will remain tability and co 2015 9.83, minant ure is . The s that m that, ions. 6.33) y the or the s and next econd n less ontrol
  • 6. www.ccsen Table 3. Av The resear two domin significant SD=6.08) LPS1. The stability an emphasize organizatio culture (M Clan cultu (M=19.04, teachers pr show a no freedom ar et.org/ies verage finding rch results show nant cultures p t score differen is the third h e findings sho nd control dim e in the organ ons in another M=23.66, SD=6 ure is higher th , SD=6.28) cu refer the Clan ticeable differ re more expect F gs of LPS1 Culture CLAN ADHOCRA MARKET HIERARCH ws (Figure 3) practiced in LP nce compared highest culture ow that the LP mensions are al nization. Find r five years sho 6.18). The sco han the score ultures. The no culture to be t rence. The exis ted in the orga Internation Figure 3. LPS1 Cur 27.7 ACY 16.5 22.6 HY 33.1 that the Hierar PS1. The Hier d to the Clan w e practiced and PS1 prioritizes so practiced an dings for the ow that they p ore also shows for other cultu oticeable differ the practiced c sting internal f anizations com nal Education Stu 26 1 Organization rrent Expect 75 36.79 58 18.04 66 22.28 14 23.66 rchy (M=33.14 rarchy culture with the avera d Adhocracy s internal focu nd the same go expectation o prefer the Clan a high averag ures including rence between culture in the s focus was also mpared to stabil udies nal culture tation Differ 9.04 2.46 -0.38 -9.48 4, SD=7.96) an obtained the age difference (M=16.58, SD us in their orga oes with flexib of the LPS1 t n culture (M=3 ge difference w g Market (M=2 the Clan cultu chool. Wherea o preferred to b lity and contro rence nd Clan (M=27 highest score of 5.39. The D=5.79) is the anizational ma bility and freed teachers of th 36.79, SD=8.18 which is 13.13 22.28, SD=6.2 ure and other c as the other thr be maintained ol. Vol. 8, No. 2; 7.75, SD=6.51 but did not ha Market (M=2 e least practice anagement and dom which are he culture in 8) to the Hiera . The score fo 23) and Adhoc cultures shows ree cultures di and flexibility 2015 1) are ave a 2.66, ed in d the e also their archy or the cracy s that d not y and
  • 7. www.ccsen Table 4. Av Findings f dominating SD=6.33) has two do Clan (M=2 both of the be the cur teachers in school and culture is l SD=6.67) (M=22.28, can be in externally. also show besides fo integration Is there a m et.org/ies verage finding for the second g culture seei do not have s ominant cultur 21.33, SD=5.8 ese cultures ar rrent prevailin n LPS2 are hop d the Hierarchy less preferred b to the targeted , SD=5.84) do terpreted that This school i ws that the teac cusing both in n. marked differe F gs of LPS2 Culture CLAN ADHOCRA MARKET HIERARCH d type of dail ing that data significant scor res, Hierarchy 3) cultures sho re practiced in ng one practice peful that the C y culture (M=1 by the teacher d score one (M oes not show a LPS2 has ad is also flexible chers in the s nternally and ence between th Internation Figure 4. LPS2 Cur 21.3 ACY 28.5 22.6 HY 28.6 ly schools, th shows that H re difference, and Adhocrac ow insignifican an equal mann ed in LPS2 an Clan culture (M 18.95, SD=6.0 rs, noting that t M=23.59, SD= any significant dministrative e and free wh chool expect externally and he cultures of nal Education Stu 27 2 organizationa rrent Expect 33 33.37 57 23.59 66 22.28 62 18.95 he LPS2 show Hierarchy (M= it being only 0 y. The two low nt average diff ner in the scho nd the Clan cu M=33.37, SD= 02) is reduced. there is a mark 6.18). Neverth t difference co capabilities an hile still mainta that the schoo d at the same a HPS with th udies al culture tation Differ 12.04 -4.98 -0.38 -9.67 ws that the sch =28.62, SD=6 0.05. Therefor west cultures, M ference betwee ool. Even thou ulture the leas =7.60) will be p In terms of fu ked decrease f heless the targe ompared to the nd is focused aining stability ol culture be m time putting p hat of LPS in K rence hool does not .70) and Adh re it can be co Market (M=22 en the two. It c ugh the Hierarc st practiced, th practiced more uture expectatio from the curren eted score for e current score d in actions b y and control. more flexible priority on int Kedah? Vol. 8, No. 2; t practice a s hocracy (M=2 oncluded that L 2.66, SD=5.99) can be deduced chy culture see he data shows e prevalently i ons, the Adhoc nt score (M=2 the Market cu e. From the tab both internally Nevertheless and free in n ernal focusing 2015 ingle 8.57, LPS2 ) and d that em to s that in the cracy 8.57, ulture ble it y and data nature g and
  • 8. www.ccsen Table 5. Av The Figure and HPS2 same time organizatio Neverthele Adhocracy Market cu differences If we obse becomes t culture as Hierarchy (M=26.01, registers th targeted on organizatio et.org/ies Fi verage finding e 5 and Table . The result c e they also pr on. The diffe ess, the Clan a y (M=17.75, S ultures. From s however they erve the expec the dominant c compared to t culture (M=1 , SD=6.32) be he lowest scor ne (M=20.02, on that they ar igure 5. Organ gs of HPS Culture CLAN ADHOCRA MARKET HIERARCH 5 show the res learly shows t ractice the Ma erence betwee and Adhocracy SD=6.94) cult this result it c y stress more o tations of the culture in their the targeted on 9.32, SD=6.45 e kept as the m re, data shows SD=8.31). Fro re in prioritizes Internation nizational cultu Cur 21.1 ACY 17.7 25.7 HY 36.7 sults obtained that HPS prac arket culture ( en the two is y cultures are le ture show a m clearly shows on stability and HPS teachers, r schools. Thi ne with an ave 5) in their sch main culture to that there is an om this result s internal focus nal Education Stu 28 ure in high per rrent Expect 15 34.89 75 20.02 7 26.01 76 19.32 for the combin ctices the cultu (M=25.7, SD= s quite signif east practiced markedly lesse that HPS foc d solid control , they are hope s is proven to erage differenc hools. Neverth be practiced i n increase from it can also be sing and integr udies formance scho tation Differ 13.74 2.27 0.31 -17.44 nation of two h ure of Hierarc =8.56) as a se ficant, with an with the Clan er average as cuses in intern l. eful that the C o be true by th ce of 13.72. Th heless, they sti in schools. Eve m the current s interpreted th ration and shou F ools (HPS) rence 4 high-performa chy (M=36.76, econd domina n average dif culture (M=21 compared to nal integration Clan culture (M he marked diff hey are also le ill aspire that en though the score (M=17.7 hat teachers in uld be more fl Vol. 8, No. 2; ance schools, H , SD=8.23). A ant culture in fference of 1 1.17, SD=8.74 the Hierarchy n and also ext M=34.89, SD=8 ference of the ess receptive t the Market cu Adhocracy cu 75, SD=6.94) t HPS wish tha exible and free 2015 HPS1 At the their 1.06. ) and y and ternal 8.22) Clan o the ulture ulture to the at the e.
  • 9. www.ccsen Table 6. Av Questionn The result schools, w and the C most domi and strong teachers' e taken as th highest cu hand mark currently a expectation internal fo Data show as a forma culture is The long- deadlines a But the mo structure a through v workplace into the ro traditions Sensitivity should be et.org/ies verage finding aires were dis t of the study while the Marke lan culture (M inant culture in g integration an expectations in he dominant cu ulture. The Adh k a balanced and many hop n section also cusing and int ws that the curr alized and stru held together term concerns are the key to ost important t and control but vision, shared e where people le of caring pa hold the orga y towards cust shared by all t Figure 6. Org gs of LPS Culture CLAN ADHOCRA MARKET HIERARCH stributed in LP shows that the et and Clan cu M=24.18, SD= n daily schools nd stress upon n the daily sch ulture in their hocracy (M=2 average. Dail e that it is the o highlight the tegration and b rent culture in uctured place o by rules and s of the organ success (Came thing both sch t greater conce goals and ou e share a lot. It arents. Team w anization toget tomers is con teachers in ord Internation ganizational cu Cur 24.1 ACY 19.8 25.9 HY 30.6 PS1 and LPS2 e Hierarchy cu ultures show a b =6.97). This sh s. The result a n stability and hools, they are schools. The M 21.58, SD=7.89 ly school teac e Clan culture wishes of the be more flexibl HPS and LPS of work. As a formal regula nization are s eron & Quinn, hools prefer Cl ern for flexibili utcome which t is like a big work and loyalt ther. Long ter nsidered as su der to operate th nal Education Stu 29 ultures of low rrent Expect 18 34.89 81 21.58 94 23.01 63 21.05 to represent t ulture (M=30. balanced resul hows that both lso shows that acute control e more hoping Market culture 9) and Hierarc chers are less that should be e teachers that le and free. is hierarchy. M a result it is co tions. School stability, predi 2006). lan culture. Lik ity. Rather tha h mean that t family. School ty are principa rm personnel uccess. In a fa he school effec udies performance s tation Differ 10.71 1.77 -2.93 -9.58 the organizatio 63, SD=7.83) lt with the Mar h of these cult t daily schools in all organiza for a Clan cu (M=23.01, SD chy (M=21.05 receptive to e stressed mor t the organizat Meaning that b onsidered pred leaders are go ictability and kewise the Cla an strict rules a teachers prefe l leaders are tr al values. In ad development, ast changing e ctively (Camer schools rence on of cultures is the domina rket culture (M tures are accep s concentrate o ational process ulture (M=34.8 D=7.22) is sele , SD=6.68) cu the Hierarchy re in the future tion should co both schools ca dictable and se ood coordinato efficiency. M an organization and procedures r school as a reated as ment ddition, high le openness and educational en ron & Quinn, Vol. 8, No. 2; in LPSs in Ke ant culture in t M=25.94, SD=8 pted as the se on internal focu ses. In terms o 89, SD=8.22) t ected as the se ultures on the o y culture prac e. The result in oncentrate mor an be characte ecure. This typ ors and organi Meeting targets n has less focu s, people are dr an accommod tors who often evels of loyalty d trust are va nvironment, va 2006). 2015 edah. these 8.32) econd using of the to be econd other cticed n the re on rized pe of izers. s and us on riven dating n step y and alued. alues
  • 10. www.ccsenet.org/ies International Education Studies Vol. 8, No. 2; 2015 30 One organizational culture is not necessarily better than the others. The proper culture for each organization depends on the organizationโ€™s industry and strategy. Gregory, Harris, Armenakis, and Shook (2009) found a positive relationship between clan cultures and patient satisfaction in healthcare facilities. However, a different study (Cameron & Freeman, 1985) found that organizational effectiveness in institutions of higher education was highest in organizations that emphasized both the adhocracy and hierarchy cultures. 5. Conclusions Overall, organizational culture is a main tool to start and preserve an organization (Fox, 2013). Studies on organizational culture are needed to identify the kind of cultures practiced and can help an organization to manage its culture and manage the change in culture. The instruments used can also become the tool to study the kinds of culture and the relationship between culture and other variables. Results of the studies can also provide clearer understanding on an organization's cultural profile apart from enabling various parties to increase their achievements and quality of the organization towards achieving their objectives. Studies on the cultural organization can also be used as reference for future studies. An organizational culture which is both strong and appropriate with the aspirations of the members in the organization can help preserve excellence in the organization and help in achieving aims and objectives. Apart from that, it becomes the basis for the development of education systems at various levels and helps accomplish basic and realization of government objectives of providing quality education for citizens. It is recommended that schools employ all four dimensions sparingly (i.e., market, clan, adhocracy and hierarchy) in order to enhance school performances. References Ahmad, H., Ahmad, K., & Shah, I. A. (2010). Relationsip between job satisfaction, job performance attitude towards work and organizational commitment. European Journal of Social Science, 18(2), 257-267. Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and changing organizational culture: Based on the competing values framework. Addison-Wesley, Reading, MA. Cameron, K. S., & Quinn, R. E. (2006). Diagnosing and changing organizational culture: Based on the competing values framework. San Francisco: Jossey-Bass. Cameron, K. S., & Freeman, S. J. (1985). Cultural congruence, strength, and type: Relationships to effectiveness. School of Business Administration, University of Michigan. Cameron, K. S. (1986). Effectiveness as paradox: Conflict and consensus in conceptions of organizational effectiveness. Management Science, 32, 539-553. http://dx.doi.org/10.1287/mnsc.32.5.539 Carroll, W. R. (2008). Organizational culture, HRM and firm performance: Examining relationship using the competing values framework in call centres (Doctoral dissertation, Saint Maryโ€™s University, Halifax, Nova Scotia). Fox, J. R. (2013). Analyzing the organizational culture of Yolo County using two assessment models (Doctoral dissertation, California State University). Gomez, M. O., Marcoulides, G. A., & Heck, R. H. (2012). Examining culture and performance at different middle school level structures. International Journal of Educational Management, 26(2), 205-222. http://dx.doi.org/10.1108/09513541211202004 Gregory, B., Harris, S., Armenakis, A., & Shook, C. (2009). Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes. Journal of Business Research, 62(7), 673-679. http://dx.doi.org/10.1016/j.jbusres.2008.05.021 Hallinger, P., & Heck, R. H. (1996). The principalโ€™s role in school effectiveness: An assessment of methodological progress, 1980-1995. International handbook of educational leadership and administration (pp. 723-783). Springer Netherlands. http://dx.doi.org/10.1007/978-94-009-1573-2_22 Kedah State Department. (2010). Statistik Sekolah Negeri Kedah. JPN: Alor Setar. Malaysia. (2012). Mentransformasi Sistem Pendidikan Malaysia. Program Transformasi Kerajaan 2.0 (GTP2.0). Retrieved from http://www.moe.gov.my Marzono, R. J., Water, T., & McNulty. (2005). School leadership that works: From research to results. Alexandria, VA: ASCD. McLoughlin, P. (2006). Explorinng aspects of organizational culture that facilitate radical product innovation in a small mature company (Doctoral dissertation, Cranfield University).
  • 11. www.ccsenet.org/ies International Education Studies Vol. 8, No. 2; 2015 31 Quinn, J. A. (2005). School leadership, culture and teacher stress: Implication for problem students (Doctoral dissertation, Griffith University). Quinn, R. E., & Rohrbaugh, J. (1983). A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis. Management science, 29(3), 363-377. http://dx.doi.org/10.1287/mnsc.29.3.363 Robbins, S. P., & Sanghi, S. (2007). Organizational Behavior. Pearson Education, New Delhi. Seshore, K. R. (2009). Leadership and change in school. Journal of Educational Change, 10, 129-140. http://dx.doi.org/10.1007/s10833-009-9111-4 Tianyuan, Y. (2009). A review of study on the competing values framework. International Journal of Business Management, 4(7). Copyrights Copyright for this article is retained by the author(s), with first publication rights granted to the journal. This is an open-access article distributed under the terms and conditions of the Creative Commons Attribution license (http://creativecommons.org/licenses/by/3.0/).