Team Task
Chapter Three
Team Members
 Mr. Zulfiqar Ali Behan
 Ms. Farhana Naz Siddiqui
 Mr. Arshad Mehmood Siddiqui
Educational Administration: Concepts and Practices 6th Edition (Book)
Organizational Culture
Main Themes
Uniformity of culture
Creating, Maintaining , And
Changing Organizational Culture
a) Creating Organizational Culture Values
b)Maintaining Organizational Culture
c) Changing Organizational Culture
Effects Of Organizational Culture
Views of Excellence
Theory Z
A Typological Culture
Organizational Climate
Open and Closed Climates
Healthy and Sick Schools
Comprehensive Assessment of
School Environment
Pupil Control Ideology
What Is Organizational Culture?
Culture
Defined as : all the
 Beliefs
 Feelings
 Behaviours
 Symbols
Are the characteristics of an organization
Another Simple Definition:
Organizational culture is a set of shared
values that organization members have
regarding the functioning and existence of
their organization.
 Less Important Till 1980s
More important after the publications of :
1. Terrence Deal & Allan Kennedy “ Corporate, Culture
2. William Onch’s Theory Z
3. Tom Peters & Robert Waterman’s “In Search of
Excellence” Popularized organizational Culture and
Researchers began in earnest to study the topic
Background
Organizational Culture
Build Consensus that organization have personalities
Like people:
 Flexible
 Rigid
 Supportive OR Un-friendly
 Innovative OR Conservative
Organizational Culture
Include:
 Kinds of People
 Work Atmosphere on Typical Day
 Facilities available & Utilized
 Treating & Dealing with People
Organizational Culture
Specifically defined as:
 Shared Philosophies
 Ideologies
 Beliefs
 Feelings
 Assumptions
 Expectations
 Attitudes
 Norms & Values
Characteristics of Organizational Culture
 Norms as set standards of behavior
 Dominant Values
 Philosophy OR Policies
 Rules
 Feelings OR Overall atmosphere
Integration such as: In School
Administration as
 Organizational Structure
Motivation
Leadership
Decision making
Communication &
Change
Administrative processes and organizational structure
export A product into the external environment
Culture Represents The
Organization’s Cumulative
Learning As Reflected In
Organizational
 Structures
 People
 Administrative Process
 External Environment To
Perpetuate
Beliefs
Behaviours And
Specifies
Goals
Values &
Mission
Uniformity Of Organizational Culture
Sub-Cultures
Complex organizations do not typically manifest Single:
 Homogenous Beliefs
 Values &
 Behaviour Patterns
A. Culture: Consists of the ideal philosophy of the organization and
How Organizational members should behave
B. Informal Culture: Consists of the actual manifestation of the ideal
philosophy in the day to day behavior of the organizational members
Sub-Cultures
Division of:
 Instructions
 Business
 Personnel
 Research &
 Development
Differences Between:
 Students
Administrator Group
Teachers
Creating, Maintaining And Changing Organizational
Culture
Organizational Cultures are created, maintained and changed
through similar processes:
 How is Organizational Culture Created?
 How is the Organizational Culture maintained?
 Can organizational Culture be changed by administrative
action?
Creating, Maintaining And Changing Organizational Culture
According to Deal and Kennedy:
There are four dimensions of organizational Culture
1. Values ( General Criteria, Standards or Principles that guide the
behavior of Organization)
2. Heroes ( The visionary instruction builders) “Heroes are born &
Created”
Creating, Maintaining And Changing Organizational Culture
1. Rites & Rituals ( Everyday activities and celebrations that
characterized organization)
2. Communication Networks ( Whispers are the power
behind the throne)
Gossips carry the trivial day to day activities of the organization
through the communication network.
Maintaining Organizational Culture (Socialization)
Selection of Staff
Orientation
Job Mastery
Rewards and Control Systems
Adherence to Values
Reinforcing Folklore/Myths/Traditions
Consistent Role Models
Maintaining Organizational Culture (Socialization)
1. Selection of
Staff
2. Orientation
3. Job
Mastery
4. Rewards
and Control
System
5. Adherence
to Values
6.
Reinforcing
Folklore
7. Consistent
Role Models
Components of Change Cycle of Organizational Culture
 External Enabling Conditions
 Internal Permitting Conditions
 Participating Pressures
 Activating Events
 Cultural Visioning
 Culture Change Strategy
 Culture Change Action Plans
 Implementation of Interventions
 Reformulation of Culture
Components of Change Cycle of Organizational Culture
Organization
or Subunit
Center Under
External
Enabling
Conditions
Internal
Permitting
Conditions
Precipitating
Pressures Exist
Experiences
Triggering
Events
sometimes Lead
to Agents
Engaging in
Cultural
Visioning
Guiding the
Development of a
Culture Change
Strategy
Translated into
Inducement,
Managements
and Stabilization
Action Plan
Interventions
Are
Implemented
Resulting in
Reformulatio
n of
Effects of Organizational Culture
Organizational Culture has:
 A direct link to Administrative processes, and
 It affects on the administrative process like
a) Motivation
b) Leadership
c) Decision making
d) Communication and
e) Change.
Effects of Organizational Culture
Affects on structural processes like
a) selection process
b) Evaluation system
c) control system and
d) Reward system.
Culture also affects on employee performance and
their effectiveness.
Views of Excellence
 According to Thomas Peters and Waterman
“Culture plays key role in the success of US best
run organizations.”
Characteristic found in excellent companies.
 Good relation/behaviour to the Customer
 Autonomy and Entrepreneurship
 Productivity Through People
 Hands-On, Value-Driven Effects
 Sticking to the Knitting
 Simple Form, Lean Staff
 Simultaneous Loose-Tight Properties
Theory Z
Introduced by William G. Ouchi, in 1993
Purpose: To know “How American Business can meet the
Japanese challenge
OR
 To know the secret of the successful and high-producing firms.
Theory Z
 The continuation of McGregor’s Theory X and Theory Y
 Highlights the difference between personal leadership styles of an
individual supervisor whereas
 Theory Z points out the “culture of the whole organization.”
Purpose of theory Z
Culture focus on long-term employment, consensual
decision making, individual responsibility, and wide-
ranging commitment to all aspects of the employee’s life.
Application of Theory Z in Schools
The main features of this theory in schools are as under:
 Trust
 Subtlety
 Intimacy
 Shared control and Decision Making
 Skills Training
 Quality Education
 Motivation Through Self-Interest
 Equitable Reward System
A Typology of Organizational Culture
Carl Steinhoff and Robert Owens developed a framework
of four distinctive culture phenotypes found in public schools
 Clearly describable and differentiated from one another in
terms of :
a) The metaphorical (Symbolic) language elicited from
school participants.
b) Based on the taxonomy of organizational culture
Organizational Culture Assessment Inventory (OCAI)
 Steinhoff and Owens constructed after a detailed
research work four distinctive phenotypes of school
culture are described as under in terms of its
metaphorical content by type.
1. Family Culture
2. Machine culture
3. Cabaret culture
4. Little Shop of Horrors’ Culture
Organizational Climate
Open & Closed Climate
Healthy & Sick School
Comprehensive Assessment of School Environment (CASE)
Pupil Control Ideology
Key Terms (Conclusion)
Part /3
Organizational Climate
 Organizational Climate is the total environmental quality
within an organization.
 It may refer to the environment within a school
department, a school building, or a school district.
 Organizational climate can be expressed by such adjectives
as “open, bustling, warm, easygoing, informal, cold,
impersonal, hostile, rigid, and closed
Organizational culture has its roots in sociology and anthropology,
whereas organizational climate is rooted in psychology.
Four well-known constructs for conceptualizing organizational
climate in schools:
 Halpin and Croft's concept of open and closed climates;
 Hoy and Tarter's organizational health construct;
 National Association of Secondary School Principals
(NASSP's) Comprehensive Assessment of School
Environments;
 Willower, Eidell, and Hoy's concepts of pupil control ideology.
Low in disengagement,
low in hindrance,
Very high in esprit,
High in intimacy,
 low in aloofness,
 low in production emphasis,
 Very high in thrust,
and high in consideration.
 Depicted as very high in
disengagement
 High in hindrance,
 Very low in esprit
The instrument of Halpin and Croft constructed (The Organizational
Climate Description Questionnaire) OCDQ contains 64 Likert type
items open and closed
Open Climate An energetic,
lively organization that is
moving toward its goals and
that provides satisfaction for
group members'
open climate. Leadership acts
emerge easily and appropriately
from both the group and the
leader.
The main characteristic of this
climate is the
“ Authenticity “ of the behavior
that occurs among all members
A high degree of apathy on the part of
all members of the organization
The organization is not moving"; esprit is
low because group members secure
neither social-needs satisfaction nor task-
achievement satisfaction.
Members' behavior can be construed as
inauthentic; Indeed, the organization
seems to be stagnant.
Another instrument to assess the climate of the school is the
Organizational Health Inventory (OHI) developed by Wayne Hoy
and John Tarter.
Developed 3 levels
Institutional School environment
Administrative controls the internal managerial function
Teacher Level in teaching and learning process
Teachers
like their colleagues,
their school,
their job,
and their students
The learning environment is serious and
orderly, and students work hard and
respect others who do well academically
(high academic
emphasis).
Principal behavior
healthy-
friendly,
open, egalitarian and supportive.
Healthy School Sick School
Teachers and administrators are
bombarded
Unreasonable parental demands
Low institutional integrity
Low teacher affiliation
Low resource support
Low academic emphasis
Principal provides little direction
or structure
slight encouragement for teachers
Low collegial leadership
Teachers don’t like their colleagues
or their job
Etc
Comprehensive Assessment of School Environments (CASE)
The National Association of School Principals NASSP's investigated the current literature and measures of school climate.
The task force formulated a general model described the contextual input ,mediating and outcome variables of school
environment
The Survey collects and measures data about perceptions on the following subscales
Teacher-student
relationship
Security and maintenance:
Administration: Student academic
orientation
Student behavioral values
Student activities
Instructional management
Student-peer relationships:
Guidance
Student-peer relationships:
Pupil Control ideology
Another method of conceptualizing organizational climate is in terms of the
attitudes toward students and the behavior faculty use to control them.
Willard Waller was one of the first to underscore the saliency of pupil control in
the organizational life of public schools.
The importance of pupil control in schools is not Surprising. Schools are
people-developing or people changing institutions.
The objective of the school as a social institution is to achieve major changes in
the child Pupil control is the "integrative theme" that pervaded the culture of the
school
 Educational Administration: Concepts and Practices 6th Edition by Fred C. Lunenburg

Educational Administration: Concepts and Practices 6th Edition by Fred C. Lunenburg

  • 1.
    Team Task Chapter Three TeamMembers  Mr. Zulfiqar Ali Behan  Ms. Farhana Naz Siddiqui  Mr. Arshad Mehmood Siddiqui Educational Administration: Concepts and Practices 6th Edition (Book)
  • 2.
  • 3.
    Main Themes Uniformity ofculture Creating, Maintaining , And Changing Organizational Culture a) Creating Organizational Culture Values b)Maintaining Organizational Culture c) Changing Organizational Culture Effects Of Organizational Culture Views of Excellence Theory Z A Typological Culture Organizational Climate Open and Closed Climates Healthy and Sick Schools Comprehensive Assessment of School Environment Pupil Control Ideology
  • 4.
    What Is OrganizationalCulture? Culture Defined as : all the  Beliefs  Feelings  Behaviours  Symbols Are the characteristics of an organization
  • 5.
    Another Simple Definition: Organizationalculture is a set of shared values that organization members have regarding the functioning and existence of their organization.
  • 6.
     Less ImportantTill 1980s More important after the publications of : 1. Terrence Deal & Allan Kennedy “ Corporate, Culture 2. William Onch’s Theory Z 3. Tom Peters & Robert Waterman’s “In Search of Excellence” Popularized organizational Culture and Researchers began in earnest to study the topic Background
  • 7.
    Organizational Culture Build Consensusthat organization have personalities Like people:  Flexible  Rigid  Supportive OR Un-friendly  Innovative OR Conservative
  • 8.
    Organizational Culture Include:  Kindsof People  Work Atmosphere on Typical Day  Facilities available & Utilized  Treating & Dealing with People
  • 9.
    Organizational Culture Specifically definedas:  Shared Philosophies  Ideologies  Beliefs  Feelings  Assumptions  Expectations  Attitudes  Norms & Values
  • 10.
    Characteristics of OrganizationalCulture  Norms as set standards of behavior  Dominant Values  Philosophy OR Policies  Rules  Feelings OR Overall atmosphere Integration such as: In School Administration as  Organizational Structure Motivation Leadership Decision making Communication & Change
  • 11.
    Administrative processes andorganizational structure export A product into the external environment
  • 12.
    Culture Represents The Organization’sCumulative Learning As Reflected In Organizational  Structures  People  Administrative Process  External Environment To Perpetuate Beliefs Behaviours And Specifies Goals Values & Mission Uniformity Of Organizational Culture
  • 13.
    Sub-Cultures Complex organizations donot typically manifest Single:  Homogenous Beliefs  Values &  Behaviour Patterns A. Culture: Consists of the ideal philosophy of the organization and How Organizational members should behave B. Informal Culture: Consists of the actual manifestation of the ideal philosophy in the day to day behavior of the organizational members
  • 14.
    Sub-Cultures Division of:  Instructions Business  Personnel  Research &  Development Differences Between:  Students Administrator Group Teachers
  • 15.
    Creating, Maintaining AndChanging Organizational Culture Organizational Cultures are created, maintained and changed through similar processes:  How is Organizational Culture Created?  How is the Organizational Culture maintained?  Can organizational Culture be changed by administrative action?
  • 16.
    Creating, Maintaining AndChanging Organizational Culture According to Deal and Kennedy: There are four dimensions of organizational Culture 1. Values ( General Criteria, Standards or Principles that guide the behavior of Organization) 2. Heroes ( The visionary instruction builders) “Heroes are born & Created”
  • 17.
    Creating, Maintaining AndChanging Organizational Culture 1. Rites & Rituals ( Everyday activities and celebrations that characterized organization) 2. Communication Networks ( Whispers are the power behind the throne) Gossips carry the trivial day to day activities of the organization through the communication network.
  • 18.
    Maintaining Organizational Culture(Socialization) Selection of Staff Orientation Job Mastery Rewards and Control Systems Adherence to Values Reinforcing Folklore/Myths/Traditions Consistent Role Models
  • 19.
    Maintaining Organizational Culture(Socialization) 1. Selection of Staff 2. Orientation 3. Job Mastery 4. Rewards and Control System 5. Adherence to Values 6. Reinforcing Folklore 7. Consistent Role Models
  • 20.
    Components of ChangeCycle of Organizational Culture  External Enabling Conditions  Internal Permitting Conditions  Participating Pressures  Activating Events  Cultural Visioning  Culture Change Strategy  Culture Change Action Plans  Implementation of Interventions  Reformulation of Culture
  • 21.
    Components of ChangeCycle of Organizational Culture Organization or Subunit Center Under External Enabling Conditions Internal Permitting Conditions Precipitating Pressures Exist Experiences Triggering Events sometimes Lead to Agents Engaging in Cultural Visioning Guiding the Development of a Culture Change Strategy Translated into Inducement, Managements and Stabilization Action Plan Interventions Are Implemented Resulting in Reformulatio n of
  • 22.
    Effects of OrganizationalCulture Organizational Culture has:  A direct link to Administrative processes, and  It affects on the administrative process like a) Motivation b) Leadership c) Decision making d) Communication and e) Change.
  • 23.
    Effects of OrganizationalCulture Affects on structural processes like a) selection process b) Evaluation system c) control system and d) Reward system. Culture also affects on employee performance and their effectiveness.
  • 24.
    Views of Excellence According to Thomas Peters and Waterman “Culture plays key role in the success of US best run organizations.”
  • 25.
    Characteristic found inexcellent companies.  Good relation/behaviour to the Customer  Autonomy and Entrepreneurship  Productivity Through People  Hands-On, Value-Driven Effects  Sticking to the Knitting  Simple Form, Lean Staff  Simultaneous Loose-Tight Properties
  • 26.
    Theory Z Introduced byWilliam G. Ouchi, in 1993 Purpose: To know “How American Business can meet the Japanese challenge OR  To know the secret of the successful and high-producing firms.
  • 27.
    Theory Z  Thecontinuation of McGregor’s Theory X and Theory Y  Highlights the difference between personal leadership styles of an individual supervisor whereas  Theory Z points out the “culture of the whole organization.”
  • 28.
    Purpose of theoryZ Culture focus on long-term employment, consensual decision making, individual responsibility, and wide- ranging commitment to all aspects of the employee’s life.
  • 29.
    Application of TheoryZ in Schools The main features of this theory in schools are as under:  Trust  Subtlety  Intimacy  Shared control and Decision Making  Skills Training  Quality Education  Motivation Through Self-Interest  Equitable Reward System
  • 30.
    A Typology ofOrganizational Culture Carl Steinhoff and Robert Owens developed a framework of four distinctive culture phenotypes found in public schools  Clearly describable and differentiated from one another in terms of : a) The metaphorical (Symbolic) language elicited from school participants. b) Based on the taxonomy of organizational culture
  • 31.
    Organizational Culture AssessmentInventory (OCAI)  Steinhoff and Owens constructed after a detailed research work four distinctive phenotypes of school culture are described as under in terms of its metaphorical content by type. 1. Family Culture 2. Machine culture 3. Cabaret culture 4. Little Shop of Horrors’ Culture
  • 32.
    Organizational Climate Open &Closed Climate Healthy & Sick School Comprehensive Assessment of School Environment (CASE) Pupil Control Ideology Key Terms (Conclusion) Part /3
  • 33.
    Organizational Climate  OrganizationalClimate is the total environmental quality within an organization.  It may refer to the environment within a school department, a school building, or a school district.  Organizational climate can be expressed by such adjectives as “open, bustling, warm, easygoing, informal, cold, impersonal, hostile, rigid, and closed
  • 34.
    Organizational culture hasits roots in sociology and anthropology, whereas organizational climate is rooted in psychology. Four well-known constructs for conceptualizing organizational climate in schools:  Halpin and Croft's concept of open and closed climates;  Hoy and Tarter's organizational health construct;  National Association of Secondary School Principals (NASSP's) Comprehensive Assessment of School Environments;  Willower, Eidell, and Hoy's concepts of pupil control ideology.
  • 35.
    Low in disengagement, lowin hindrance, Very high in esprit, High in intimacy,  low in aloofness,  low in production emphasis,  Very high in thrust, and high in consideration.  Depicted as very high in disengagement  High in hindrance,  Very low in esprit The instrument of Halpin and Croft constructed (The Organizational Climate Description Questionnaire) OCDQ contains 64 Likert type items open and closed
  • 36.
    Open Climate Anenergetic, lively organization that is moving toward its goals and that provides satisfaction for group members' open climate. Leadership acts emerge easily and appropriately from both the group and the leader. The main characteristic of this climate is the “ Authenticity “ of the behavior that occurs among all members A high degree of apathy on the part of all members of the organization The organization is not moving"; esprit is low because group members secure neither social-needs satisfaction nor task- achievement satisfaction. Members' behavior can be construed as inauthentic; Indeed, the organization seems to be stagnant.
  • 37.
    Another instrument toassess the climate of the school is the Organizational Health Inventory (OHI) developed by Wayne Hoy and John Tarter. Developed 3 levels Institutional School environment Administrative controls the internal managerial function Teacher Level in teaching and learning process
  • 38.
    Teachers like their colleagues, theirschool, their job, and their students The learning environment is serious and orderly, and students work hard and respect others who do well academically (high academic emphasis). Principal behavior healthy- friendly, open, egalitarian and supportive. Healthy School Sick School Teachers and administrators are bombarded Unreasonable parental demands Low institutional integrity Low teacher affiliation Low resource support Low academic emphasis Principal provides little direction or structure slight encouragement for teachers Low collegial leadership Teachers don’t like their colleagues or their job Etc
  • 39.
    Comprehensive Assessment ofSchool Environments (CASE) The National Association of School Principals NASSP's investigated the current literature and measures of school climate. The task force formulated a general model described the contextual input ,mediating and outcome variables of school environment The Survey collects and measures data about perceptions on the following subscales Teacher-student relationship Security and maintenance: Administration: Student academic orientation Student behavioral values Student activities Instructional management Student-peer relationships: Guidance Student-peer relationships:
  • 40.
    Pupil Control ideology Anothermethod of conceptualizing organizational climate is in terms of the attitudes toward students and the behavior faculty use to control them. Willard Waller was one of the first to underscore the saliency of pupil control in the organizational life of public schools. The importance of pupil control in schools is not Surprising. Schools are people-developing or people changing institutions. The objective of the school as a social institution is to achieve major changes in the child Pupil control is the "integrative theme" that pervaded the culture of the school

Editor's Notes