This document summarizes Henry Fayol's 14 principles of management and how they are applied in the presenter's organization. The organization implements Fayol's principles of division of work, authority, discipline, unity of command, unity of direction, and subordination of individual interests to common goals. Roles and responsibilities are clearly defined. The zonal manager has authority over subordinates. Fair remuneration is provided and there is a clear order and structure to the organization with the registrar making major policy decisions. Fayol's principles of order, equity, stability of staff, initiative and esprit de corps are also followed to ensure effective functioning of the organization.

1. IMK-MBA(2018-20) BATCH-
PRINCIPLES AND PRACTICE OF MANAGEMANT
Henry Fayol's 14 Principles of
Management
18/02/2019
Presented by
Vibu chandran

2. F.W. Taylor is being called as the Father of scientific, management.
Frederick Winslow Taylor (20 March March 1915), widely known as F. W.
Taylor, was an American mechanical engineer who sought to improve
industrial efficiency. He is regarded as the father of scientific
management, and was one of the first management consultants. He is
sometimes called as “Father of Scientific Management”
SCIENTIFIC MANAGEMENT
It is the art of knowing what exactly you want from your men to do &
then seeing that it is done in best possible manner. In simple words it is
just an application of science to management.
INTRODUCTION
Scientific management focused primarily on the efficiency of production,
Administrative management theory attempts to find a rational way to design an organization as
a whole. The theory generally calls for a formalized administrative structure, a clear division of
labor, and delegation of power and authority to administrators relevant to their areas of
responsibilities

3. Administrative Management
Administrative Management Henry Fayol (1841-1925)
Administrative management was developed in 1st half of the 20th century.
Henry Fayol, the French industrialist and management consultant of the early twentieth
century. He has long been acknowledged as a founding father of the
classical management school of thought.

4. Administrative Management
Administrative Management Approach:
Scientific management focused primarily on the
efficiency of production, but Administrative management
theory focused attempts to find a rational way to design an
organization as a whole. The theory generally calls for a
formalized administrative structure, a clear division of labor,
and delegation of power and authority to administrators
relevant to their areas of responsibilities

5. Henry Fayol is recognized as the first person to
systematize the administrative approach activities into
five groups, all of which are closely dependent on one
another.
They are:
1. Technical,
2. Financial,
3. Commercial,
4. Accounting, and
5. Managerial.

6. Henry Fayol is broke down the managerial function
into five steps including
1) planning,
2) organizing,
3) commanding,
4) coordinating and
5) controlling.
6) Further, he developed fourteen management principles that
have been widely circulated as guide for management
thought.

7. Henry Fayol’s fourteen management
principles
These are:
1) Division of work,
2) Authority,
3) Discipline,
4) Unity of command,
5) Unity of direction,
6) Subordination of individual interest to the common goal,
7) Remuneration of staff,
8) Centralization,
9) Scalar chain,
10) Order,
11) Equity,
12) Stability of staff,
13) Initiative, and
14) Esprit de corps.

8. 1. Division of Work:
According to Henry Fayol , a worker is given only a particular work to do.
Hence, he can become a specialist and this specialization will bring a better
efficiency and maximum output.
Division of work ,Roles & Responsibilities of work in SPMVD Personnel
Designation of the SPMVD personnel Primary roles & responsibilities
Zonal Manger
1. Should work at the respective MVD Zonal
office
2. Should handle & resolve all calls or
problems at the MVD zonal offices
3. Responsible for the entire FMS of the zone
4. Handle first level escalations & ensure to
meet TAT
5. Spare & supplies stock maintenance
Updations of Documents, polices etc.
6 . Weekly visit to other MVD offices in the
zone & ensuring adherence of Service levels

9. Designation of the SPMVD personnel Primary roles & responsibilities
Network Administrator
1. Supporting from Zonal office or MVD head
office
2. Management of Server at State Data Centre
(SDC)
3. Network management & support for all MVD
offices of the respective zone
System Administrator
1. All System Administration & Database
administration activities
2. On the floor support
3. Responsible for the timely and 100% delivery
of the entire Scope of work at the respective
MVD office
4. Also responsible for the same at the Check
posts falling under the respective zone he / she
serves, besides visiting it on a weekly basis.
5. Coordinating with all third parties as & when
required and facilitating on behalf of MVD
office for restoring up time, at every instance
of a down time
6. Timely renewal of AMCs & other contracts

10. Designation of the SPMVD personnel Primary roles & responsibilities
System Administrator
7. Follow-up with vendors for any repairing
activity including network and internet.
8. Sharing all responsibilities of Assistant
System administrator
9. Responsible for security of all passwords,
assets of MVD, software, spares, consumables
etc
10. Preparation of all reports, documents,
payment claim requests etc.
11. Handling queries of MVD staff
12. Training of MVD staff on First level
maintenance, Basic troubleshooting, feeding
paper for printers, replenishing cartridges,
13. Responsible for routine maintenance
activities such as replacement of CMOS Battery,
UPS battery, Generator battery, anti-virus
updates, back up etc.
14. email, internet basics, application software
etc.

11. Designation of the SPMVD personnel Primary roles & responsibilities
Assistant System Administrator
(ASA)
1. Responsible for the entire FMS project
for MVD
2. Preventive Maintenance activities
3. All first level maintenance activities
4. Replenishing consumables
5. Supporting SA in all areas as required
by the SA
6. To take up all responsibilities of
System administrator, if MVD office
does not have an SA.
Housekeeping staff
1. Floor maintenance, Cleaning, Dusting
of all assets
2. Replenishing Water containers
3. Lubricating equipments, Refelling
Generators
4. Replacing of electrical equipments

12. Designation of the SPMVD personnel Primary roles & responsibilities
Helpdesk Staff
1. Call handling, assigning tasks to
respective SA or ASA
2. Call coordination with software
development team to resolve
application software issues.
3. Timely escalation of calls to
subsequent levels if not resolved
within acceptable timelines
Authority:
It is the right to direct to get the work done. This authority is
given to execute responsibilities entrusted and the responsibility is the
accountability of authority.

13. 2. Authority:
According to Henry Fayol it is the right to direct to get the work done. This
authority is given to execute responsibilities entrusted and the responsibility is the
accountability of authority.
In my organisation, the Zonal Manager is the authority to execute all the activities
involved in day to day basis in the Zone. He will direct Network Administrator, System
Administrators and Assistant System Administrators who are working under him in the Zone.
3.Discipline,
Discipline is defined by H. Fayol as “outward mark of respect for employment
agreements and organizational rules.” These should be enforced fairly and judiciously.
In my organisation, the Request for Proposal (RFP) was formulated for the
implementation of facility Management System in Motor Vehicles Department. As per
RFP, discipline in the work place should be maintained and the Zonal Manager will
ensure that all the employees under him are disciplined.
4. Unity of Command:
An employee should receive orders from only one supervisor. If this is
not followed, confusion and conflict will emerge.
The Zonal Manager is the authority of command in my organisation.

14. 5.Unity of Direction:
Henry Fayol states this principle that “there should be one head and one
plan for a group of activities.” For example the production department should have only one
production manager. Without unity of direction, unity of command cannot function.
In my organisation, there is one Network Administrator and System
Administrators who are controlling their respective subordinates. So there will be unity of
direction and unity of command in my organization.
6. Subordination of Individual Interest to the Common Goal:
While every employee is working with his individual interest, there will
be an organizational interest. So, the individual interest should be integrated with the
organizational interest. The employees should give importance first to the general
interest/common goal than his individual interest.
As per RFP of the Project, it is the duty of the employee to give
importance to the work entrusted to him than his individual interest. Therefore the incidents
of the “down time” should be minimized for the interest of the organisation.
7. Remuneration of Staff:
Remuneration is the payment for services provided by the
employees. Since the remuneration and additional incentives inspires employees to provide
their maximum effort to the organisation, the amount of payment and methods of payment
should be chosen carefully and should be fairly paid.
Fair remuneration has been provided to all the staff in the organisation.

15. 8.Centralization:
If the top-level person has the full power, it will be called as
centralization. By contrast, if the power is delegated to the subordinates, it will be called
as decentralization. Henry Fayol believed that while some authority should be given to
the subordinates to make decisions, all major policy decisions should be made at the top
management level.
The Registrar has the full power to take policy decisions which will directly
affect the fortune of the organization. Some powers have been delegated to his subordinates
for better functioning of the organisation.
9.Scalar Chain:
It means “Line of authority”. According to this principle, communication that
is, orders and instructions should be sent from the top management to the lowest level in the
organisation through the line of authority.
There are so many levels in management of the activities in my
organisation like Registrar, Deputy Registrar, HOD, Project Manager, Zonal Manger etc.
10. Order:
This principle indicates the arrangement of resources, which may be
physical, and human order means. “A place for everything and everything in its place.” This
can be done properly by developing precise knowledge of the human requirements and the
resources of the concern and having a constant balance between their requirements and their
resources.
There is clear order of appointment of personnel in my organisation. They
are put in right places without wasting the human resources.

16. 11.Equity:
Equity means a combination of fairness, kindliness and justice. Managers should be
both fair and friendly to the subordinates.
It is not that only the chief executive ought to apply equity in his dealings with the
subordinates. Rather, it is the duty of the chief executive himself to ensure that managers at all levels
apply equity in their dealings with their subordinates. It will help in soliciting loyalty and devotion
from subordinates.
All the workers in my organisation are working in harmony for the betterment of
the organisation.
12. Stability Off Staff:
Higher labour turnover indicates bad management and bad results and it should be
minimized. Tenure and long term commitment therefore should be encouraged. It is better to have
one manager of average ability than to have very efficient managers who merely come and go.
In my organisation, permanency in the appointment of the employees is
maintained.
13. Initiative:
The power of thinking and executing is called initiative. It is the capacity to decide
what needs to be done. Therefore, subordinates should be encouraged. At times, they will come
forward with new ideas and effective plans.
In my organisation also, there are very good system administrators with
innovative ideas who are really helping the top management in taking innovative decisions. The
organization is giving due respect to their ideas.

17. 14 .Esprit do Corps:
This is the French word which means feeling of harmony and union among
people in the organisation. So, the employees should work as a team. There is strength in
unity.
Even though the C-Dit and the Motor Vehicles Department are two different entities,
the staff members of both the orgainsations are working as a team in the offices for the
smooth delivery of the services to the public.

18. Conclusion
Henry Fayol’s Fourteen Administrative Management Principles are strictly
followed in my organisation. Each and every principles detailed above
have been effective in the successful functioning of the organisation. The
organisation and the staff members are happy with the implementation of
the management principles of Henry Fayol.