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HEALTH AND SOCIETY
As health care professionals, HHA personnel should have
training on how to handle the difficult patient responsibly.
Arguments or emotional comments should be avoided. If it
becomes clear that a certain provider and patient are not
likely to be compatible, a substitute provider should be tried.
Should it appear that the problem lies with the patient and
that it is necessary for the HHA to terminate its relationship
with the patient, the following seven steps should be taken:
Click here for more knowledge http://www.healthandsociety.org/

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Healthandsociety.org

  • 1. HEALTH AND SOCIETY As health care professionals, HHA personnel should have training on how to handle the difficult patient responsibly. Arguments or emotional comments should be avoided. If it becomes clear that a certain provider and patient are not likely to be compatible, a substitute provider should be tried. Should it appear that the problem lies with the patient and that it is necessary for the HHA to terminate its relationship with the patient, the following seven steps should be taken: Click here for more knowledge http://www.healthandsociety.org/