HfS Webinar Slides: State of Operations and Outsourcing 2018HfS Research
Register for upcoming HfS webinars: www.hfsresearch.com/webinars
View the replay for this webinar: https://www.hfsresearch.com/webinars/webinar-the-state-of-operations-and-outsourcing-in-2018
The seminal annual study conducted by HfS Research and KPMG is complete and we're ready to reveal the pace of disruption and change the world's leading enterprises are experiencing.
The operating model for businesses needs to adapt more quickly than ever to the pace of the modern economy and appetite from C-Suite to pivot their business models. Global Business Services (GBS) needs to support the pace of change and innovation within organizations – firstly by not getting in the way, and secondly by providing a platform for operations that drives flexible business services, centralizes data and analysis, ensures security and embraces automation to improve efficiency.
During the webinar, our experts will discuss the following relevant topics:
- Changes to organizational operating and service delivery models – looking in particular at how global business services (GBS) and outsourcing needs to pivot from its internal service delivery focus to encompass the end-customer as a stakeholder of its services and drive widespread innovation.
- Investments and C-Suite directives driving operational change
- The impact of automation and AI on shared services, outsourcing and GBS
- Tackling the dual agendas of cost savings and innovation
- Addressing talent challenges
Panel:
- Phil Fersht, CEO and Chief Analyst, HfS Research (host)
- Dave Brown, Partner and Lead for SSOA, KPMG
- Richard Pierle, CIO and EVP, Global Services and Process Excellence, Becton Dickinson
- Saurabh Gupta, Chief Strategy Officer, HfS Research
HfS Webinar Slides - A (much-needed) reality-check on Enterprise Artificial I...HfS Research
Download the slides: https://www.hfsresearch.com/webinars/webinar-reality-check-on-enterprise-artificial-intelligence-ai
Watch all HfS webinars: https://www.hfsresearch.com/webinars/
The noise in the market around AI is deafening. Yet, most of this hype is focused on more consumer-facing issues or projects that cannot easily be replicated. To separate the wheat from the chaff HfS’ inaugural Enterprise AI Blueprint has taken stock where organizations really are on their journey toward the OneOffice and how AI is accelerating that journey.
We will present the main findings of the study and discuss the key issues with thought-leaders in the AI space:
- Jesus Mantas, Global Head of Strategy & Offerings, IBM Global Business Services
- Mike Salvino, Managing Director, Carrick Capital Partners, Executive Chairman, Infinia ML
- Phil Fersht, CEO and Chief Analyst, HfS Research
- Tom Reuner, Managing Partner, Business Operations Strategy
The human capital management market is in a constant state of flux. Not only are there new entrants all the time, but changes in the HR function and shifting expectations make it harder to simply be reactive. HR buyers now demand that HCM providers become proactive, and solutions have to reflect that new normal.
Brandon Hall Group and The Starr Conspiracy have teamed up to deliver key insights into this evolving market.
Download the paper today to get insight into all of the trends you need to know about to stay competitive in this ever-changing market.
http://campaigns.thestarrconspiracy.com/state-of-hcm/
Getting Ahead With AI: How APAC Companies Replicate Success by Remaining FocusedCognizant
Changing market dynamics are propelling Asia-Pacific businesses to take a highly disciplined and focused approach to ensuring that their AI initiatives rapidly scale and quickly generate heightened business impact.
HfS Webinar Slides: State of Operations and Outsourcing 2018HfS Research
Register for upcoming HfS webinars: www.hfsresearch.com/webinars
View the replay for this webinar: https://www.hfsresearch.com/webinars/webinar-the-state-of-operations-and-outsourcing-in-2018
The seminal annual study conducted by HfS Research and KPMG is complete and we're ready to reveal the pace of disruption and change the world's leading enterprises are experiencing.
The operating model for businesses needs to adapt more quickly than ever to the pace of the modern economy and appetite from C-Suite to pivot their business models. Global Business Services (GBS) needs to support the pace of change and innovation within organizations – firstly by not getting in the way, and secondly by providing a platform for operations that drives flexible business services, centralizes data and analysis, ensures security and embraces automation to improve efficiency.
During the webinar, our experts will discuss the following relevant topics:
- Changes to organizational operating and service delivery models – looking in particular at how global business services (GBS) and outsourcing needs to pivot from its internal service delivery focus to encompass the end-customer as a stakeholder of its services and drive widespread innovation.
- Investments and C-Suite directives driving operational change
- The impact of automation and AI on shared services, outsourcing and GBS
- Tackling the dual agendas of cost savings and innovation
- Addressing talent challenges
Panel:
- Phil Fersht, CEO and Chief Analyst, HfS Research (host)
- Dave Brown, Partner and Lead for SSOA, KPMG
- Richard Pierle, CIO and EVP, Global Services and Process Excellence, Becton Dickinson
- Saurabh Gupta, Chief Strategy Officer, HfS Research
HfS Webinar Slides - A (much-needed) reality-check on Enterprise Artificial I...HfS Research
Download the slides: https://www.hfsresearch.com/webinars/webinar-reality-check-on-enterprise-artificial-intelligence-ai
Watch all HfS webinars: https://www.hfsresearch.com/webinars/
The noise in the market around AI is deafening. Yet, most of this hype is focused on more consumer-facing issues or projects that cannot easily be replicated. To separate the wheat from the chaff HfS’ inaugural Enterprise AI Blueprint has taken stock where organizations really are on their journey toward the OneOffice and how AI is accelerating that journey.
We will present the main findings of the study and discuss the key issues with thought-leaders in the AI space:
- Jesus Mantas, Global Head of Strategy & Offerings, IBM Global Business Services
- Mike Salvino, Managing Director, Carrick Capital Partners, Executive Chairman, Infinia ML
- Phil Fersht, CEO and Chief Analyst, HfS Research
- Tom Reuner, Managing Partner, Business Operations Strategy
The human capital management market is in a constant state of flux. Not only are there new entrants all the time, but changes in the HR function and shifting expectations make it harder to simply be reactive. HR buyers now demand that HCM providers become proactive, and solutions have to reflect that new normal.
Brandon Hall Group and The Starr Conspiracy have teamed up to deliver key insights into this evolving market.
Download the paper today to get insight into all of the trends you need to know about to stay competitive in this ever-changing market.
http://campaigns.thestarrconspiracy.com/state-of-hcm/
Getting Ahead With AI: How APAC Companies Replicate Success by Remaining FocusedCognizant
Changing market dynamics are propelling Asia-Pacific businesses to take a highly disciplined and focused approach to ensuring that their AI initiatives rapidly scale and quickly generate heightened business impact.
Barcelona Digital Festival 28th Nov 2019 - The Future Of Work Is Automation F...CIO Edge
Franck gave a fantastic Keynote address at our BCN Digital Festival last week, for info on attending, speaking or sponsoring our next event on the 29/30th April 2020 email enquiry@digitalenterprisefest.com
The Future Of Work Is Automation Franck Lopez UiPath
Adopting an “automation first” mindset is the first step on the path to making digital transformation real in the enterprise. Thinking automation first enables your company to move faster and more effectively. It helps you serve customers better. It enables you to operate more efficiently. It unburdens your employees from mundane, repetitive work, allowing them to focus on solving problems and creating value.
To see how UiPath can help you with your Automation journey contact Franck Lopez direct.
Email: franck.lopez@uipath.com quoting "Barcelona Digital Festival".
HfS Webinar - Get smart about your Digital Underbelly or you'll Fail to ScaleHfS Research
Let’s not kid ourselves digital is all about speed. For most enterprises, Digital 1.0 meant real-time speed of response and speed to transact. As operating models mature the next wave of transformation will focus on speed to insight, speed to market and speed of reaction – the ability to make iterative changes based on feedback.
This means that as a CIO it is not enough to simplify, standardize and to secure IT. IT needs to provide innovation to the business and deliver business value through technology not just innovative technology. The maturity of cloud has gone hand in hand with the drive to digitize, breaking down enterprise IT silos and fuelling IT with the requisite speed and agility for digital today and digital tomorrow. What is the state of play in cloud today? How can it help enable both IT and business operating models for Digital.
Participants will be better positioned to understand:
The state of the cloud market and major emerging trends
Cloud is fuelling “Software-enabled enterprise” and enabling digital
What makes a good service provider for the cloud
Managing cloud transformation to reach your Digital OneOffice framework
Speakers:
Timothy Jenkins, Lead Enterprise Architect, Independent Health
Jamie Snowdon, Chief Data Officer, HfS Research
Ashok Balasubramanian, Head of Services Transformation Group, Syntel
Phil Fersht, CEO & Chief Analyst, HfS Research
Ollie O'Donoghue, Research Director, HfS Research
In-house vs. Outsourced Payroll Processing: Separating Fact from FictionAdrian Boucek
By linking payroll, HR, talent, benefits and time & labor management, an integrated HCM solution can deliver all the perceived benefits of in-house processing with significant added advantages — including superior economies of scale, improved visibility, real-time processing, world-class security and protection against compliance risk.
HfS Webinar Slides: Blockchain in BFS - Client Experience and War StoriesHfS Research
Watch the webinar replay: https://www.hfsresearch.com/webinars/webinar-blockchain-bfs-use-case
All HfS webinars: https://www.hfsresearch.com/webinars/
The blockchain is starting to change the way we think about business transactions, data storage, and even industry value chains and associated revenue models. Banking & Financial Services (BFS) is leading the charge in enterprise blockchain adoption. Adoption of use cases around payments, trade finance, and wallets are advancing rapidly.
In this 60-minute webinar, we will discuss a successful BFS blockchain use-case to separate the hype from reality and learn how enterprises can leverage Distributed Ledger Technologies (DLT) to drive new levels of value.
We have assembled a global expert panel to share their unvarnished experiences and battle scars in the trials and tribulations of blockchain experimentation:
- Mauro Giorgi, Head of Financial Services, SVP, NTT DATA Italia;
- Silvia Attanasio, Head of Research, ABILAB;
- Nicolò Romani, Head of Innovation, SIA;
- Saurabh Gupta, Chief Strategy Officer, HfS (moderator)
Watch this webinar and learn:
- The promise of blockchain in BFS
- End-to-end journey of a blockchain solution
- Adoption challenges and practical advice on managing them
- Impact and implications for the industry
A Guide to IT Consulting- Business.comBusiness.com
IT consulting is an umbrella term for a variety of interrelated activities. This whitepaper breaks down those activities while introducing the benefits and drawbacks of offshoring IT. Oh, and be sure to follow the three steps to choosing the perfect IT consultant.
VMware Business Agility and the True Economics of Cloud ComputingVMware
New groundbreaking global survey findings demonstrate
the true value of cloud computing to the business. While it is understood in the industry that cloud computing provides clear cost benefits, CIOs are having difficulty getting a true fix on the business value that cloud might offer beyond cost reduction. These survey results reveal a direct link between cloud computing and business agility—how business outcomes are associated with agility, the role of IT for agile companies and the importance of cloud computing to business leaders.
HfS Webinar - Digital Workforce for the Digital EnterpriseHfS Research
Watch the webinar replay: http://www.hfsresearch.com/webinars/hfs-webinar-digital-workforce-for-the-digital-enterprise
Register for live HfS webinars: http://www.hfsresearch.com/webinars
Building a “true” digital workforce requires more than the automation of mundane, repetitive, clerical tasks. It needs to be part of a broader digital transformation strategy, requiring buy-in from both the C-suite and IT managers. In this webinar, HfS' SVP of Intelligent Automation, Tom Reuner, will be joined by Blue Prism’s Dave Moss, CTO and Co-Founder, and Colin Redbond, Product Manager and Digital Workforce Architect. They will discuss how to leverage Blue Prism’s Robotic Process Automation (RPA) platform to facilitate millions of transactions while accelerating access to cloud, AI and cognitive technologies. Come see how forward thinking enterprises are using this automation platform to build out next generation applications and capabilities.
Attend and learn:
- How the RPA market is evolving and changing (why not all software robots are created equally)
- How to successfully deployed large scale RPA deployments and digital transformations
- How to leverage partners in building out next generation automation capabilities
IoT: Powering the Future of Business and Improving Everyday LifeCognizant
New survey shows IoT at scale is a critical path, but many companies struggle to realize value. See how 10 companies are overcoming these challenges and succeeding in the new normal.
Cloud computing is now a viable option for businesses seeking to outsource part or all of their IT operations. But in this new era — where the power of the Internet is harnessed for IT tasks — outsourcing to the cloud can be a strategic maneuver, not just a cost-cutting measure.
Manufacturers were hard hit by COVID-19, but our research reveals the next best steps to take, based on the investments digital leaders in the industry have made and plan to make.
Although cloud is widely recognized as a technology
game changer, its potential for driving business innovation remains virtually untapped.
Indeed, cloud has the power to fundamentally shift competitive landscapes by providing a
new platform for creating and delivering business value. To take advantage of cloud’s
potential to transform internal operations, customer relationships and industry value
chains, organizations need to determine how best to employ cloud-enabled business
models that promote sustainable competitive advantage.
Shared Service Centers: Risks & Rewards in the Time of CoronavirusCognizant
Our recent research reveals that organizations are reassessing the pros and cons of captive services. Companies are twice as likely to reduce than increase their use of shared service centers.
Barcelona Digital Festival 28th Nov 2019 - The Future Of Work Is Automation F...CIO Edge
Franck gave a fantastic Keynote address at our BCN Digital Festival last week, for info on attending, speaking or sponsoring our next event on the 29/30th April 2020 email enquiry@digitalenterprisefest.com
The Future Of Work Is Automation Franck Lopez UiPath
Adopting an “automation first” mindset is the first step on the path to making digital transformation real in the enterprise. Thinking automation first enables your company to move faster and more effectively. It helps you serve customers better. It enables you to operate more efficiently. It unburdens your employees from mundane, repetitive work, allowing them to focus on solving problems and creating value.
To see how UiPath can help you with your Automation journey contact Franck Lopez direct.
Email: franck.lopez@uipath.com quoting "Barcelona Digital Festival".
HfS Webinar - Get smart about your Digital Underbelly or you'll Fail to ScaleHfS Research
Let’s not kid ourselves digital is all about speed. For most enterprises, Digital 1.0 meant real-time speed of response and speed to transact. As operating models mature the next wave of transformation will focus on speed to insight, speed to market and speed of reaction – the ability to make iterative changes based on feedback.
This means that as a CIO it is not enough to simplify, standardize and to secure IT. IT needs to provide innovation to the business and deliver business value through technology not just innovative technology. The maturity of cloud has gone hand in hand with the drive to digitize, breaking down enterprise IT silos and fuelling IT with the requisite speed and agility for digital today and digital tomorrow. What is the state of play in cloud today? How can it help enable both IT and business operating models for Digital.
Participants will be better positioned to understand:
The state of the cloud market and major emerging trends
Cloud is fuelling “Software-enabled enterprise” and enabling digital
What makes a good service provider for the cloud
Managing cloud transformation to reach your Digital OneOffice framework
Speakers:
Timothy Jenkins, Lead Enterprise Architect, Independent Health
Jamie Snowdon, Chief Data Officer, HfS Research
Ashok Balasubramanian, Head of Services Transformation Group, Syntel
Phil Fersht, CEO & Chief Analyst, HfS Research
Ollie O'Donoghue, Research Director, HfS Research
In-house vs. Outsourced Payroll Processing: Separating Fact from FictionAdrian Boucek
By linking payroll, HR, talent, benefits and time & labor management, an integrated HCM solution can deliver all the perceived benefits of in-house processing with significant added advantages — including superior economies of scale, improved visibility, real-time processing, world-class security and protection against compliance risk.
HfS Webinar Slides: Blockchain in BFS - Client Experience and War StoriesHfS Research
Watch the webinar replay: https://www.hfsresearch.com/webinars/webinar-blockchain-bfs-use-case
All HfS webinars: https://www.hfsresearch.com/webinars/
The blockchain is starting to change the way we think about business transactions, data storage, and even industry value chains and associated revenue models. Banking & Financial Services (BFS) is leading the charge in enterprise blockchain adoption. Adoption of use cases around payments, trade finance, and wallets are advancing rapidly.
In this 60-minute webinar, we will discuss a successful BFS blockchain use-case to separate the hype from reality and learn how enterprises can leverage Distributed Ledger Technologies (DLT) to drive new levels of value.
We have assembled a global expert panel to share their unvarnished experiences and battle scars in the trials and tribulations of blockchain experimentation:
- Mauro Giorgi, Head of Financial Services, SVP, NTT DATA Italia;
- Silvia Attanasio, Head of Research, ABILAB;
- Nicolò Romani, Head of Innovation, SIA;
- Saurabh Gupta, Chief Strategy Officer, HfS (moderator)
Watch this webinar and learn:
- The promise of blockchain in BFS
- End-to-end journey of a blockchain solution
- Adoption challenges and practical advice on managing them
- Impact and implications for the industry
A Guide to IT Consulting- Business.comBusiness.com
IT consulting is an umbrella term for a variety of interrelated activities. This whitepaper breaks down those activities while introducing the benefits and drawbacks of offshoring IT. Oh, and be sure to follow the three steps to choosing the perfect IT consultant.
VMware Business Agility and the True Economics of Cloud ComputingVMware
New groundbreaking global survey findings demonstrate
the true value of cloud computing to the business. While it is understood in the industry that cloud computing provides clear cost benefits, CIOs are having difficulty getting a true fix on the business value that cloud might offer beyond cost reduction. These survey results reveal a direct link between cloud computing and business agility—how business outcomes are associated with agility, the role of IT for agile companies and the importance of cloud computing to business leaders.
HfS Webinar - Digital Workforce for the Digital EnterpriseHfS Research
Watch the webinar replay: http://www.hfsresearch.com/webinars/hfs-webinar-digital-workforce-for-the-digital-enterprise
Register for live HfS webinars: http://www.hfsresearch.com/webinars
Building a “true” digital workforce requires more than the automation of mundane, repetitive, clerical tasks. It needs to be part of a broader digital transformation strategy, requiring buy-in from both the C-suite and IT managers. In this webinar, HfS' SVP of Intelligent Automation, Tom Reuner, will be joined by Blue Prism’s Dave Moss, CTO and Co-Founder, and Colin Redbond, Product Manager and Digital Workforce Architect. They will discuss how to leverage Blue Prism’s Robotic Process Automation (RPA) platform to facilitate millions of transactions while accelerating access to cloud, AI and cognitive technologies. Come see how forward thinking enterprises are using this automation platform to build out next generation applications and capabilities.
Attend and learn:
- How the RPA market is evolving and changing (why not all software robots are created equally)
- How to successfully deployed large scale RPA deployments and digital transformations
- How to leverage partners in building out next generation automation capabilities
IoT: Powering the Future of Business and Improving Everyday LifeCognizant
New survey shows IoT at scale is a critical path, but many companies struggle to realize value. See how 10 companies are overcoming these challenges and succeeding in the new normal.
Cloud computing is now a viable option for businesses seeking to outsource part or all of their IT operations. But in this new era — where the power of the Internet is harnessed for IT tasks — outsourcing to the cloud can be a strategic maneuver, not just a cost-cutting measure.
Manufacturers were hard hit by COVID-19, but our research reveals the next best steps to take, based on the investments digital leaders in the industry have made and plan to make.
Although cloud is widely recognized as a technology
game changer, its potential for driving business innovation remains virtually untapped.
Indeed, cloud has the power to fundamentally shift competitive landscapes by providing a
new platform for creating and delivering business value. To take advantage of cloud’s
potential to transform internal operations, customer relationships and industry value
chains, organizations need to determine how best to employ cloud-enabled business
models that promote sustainable competitive advantage.
Shared Service Centers: Risks & Rewards in the Time of CoronavirusCognizant
Our recent research reveals that organizations are reassessing the pros and cons of captive services. Companies are twice as likely to reduce than increase their use of shared service centers.
The ‘Nexus of Forces’— social, mobile, cloud and information access, today determine how a customer interacts with a brand. This makes every customer touch point an opportunity for an enterprise to deliver an agile experience, throughout the customers’ lifecycle - right from on-boarding, identity management to continuous communications.
Paperless Customer On-boarding Using Aadhaar Enbled ServicesRajesh Sukumaran
How to use Aadhaar enabled services such as Aadhaar eKYC and Aadhaar eSign to implement a truly paperless customer on boarding solution.
Even though businesses in India have embraced web and mobile technologies in a big way, they are yet to get the full advantage of these solutions in cases such as customer on boarding or loan sanctioning where additional supporting documentation is needed. In such cases the paper work has to be delivered off line by the customer and this slows down the whole process and man power intensive.
The newly introduced Aadhaar based eKYC and eSign services are set to overcome these drawback. Aadhaar eKYC allows business houses to complete their KYC process using pre-verified Aadhaar data in digital format. The eSign service enables the customer to submit self signed, supporting documents in digital format.
By employing these two services business can now roll out a truly digital, paperless service to their customers.
How Ideapreneurs take Relationships Beyond the ContractHCL Technologies
HCL’s 100,000 Ideapreneurs are changing the world one relationship at a time. And they’re doing it by taking their relationships with their customers beyond the contract. Our approach to engagements is best described by the word ‘relationship’. Because every relationship – be it between family members, friends, colleagues, or clients and vendors – operates based on a contract, whether written or unwritten. But beautiful relationships that benefit both parties are sustained by emotions, behaviour, and actions that go beyond that explicit or implied contract.
In business, a contract can safeguard all that is in within the “span of control”. But in today’s uncertain world where business and macro environment are seeing new challenges and undergoing changes every day, what makes an engagement truly worthwhile is that which cannot be scripted in any contract. It’s a simple thing called values. Read on to understand the HOWS and WHATS of HCL Technologies Ltd. that believes in leading with its Relationships - with its customers, clients, partners and employees - that go Beyond the contract.
LIVE PROJECT ON JOB DESCRIPTION AND JOB ENGAGEMENT OF EMPLOYEES IN IT INDUSTRY.NISHIGANDHA BATWAL
The project was aimed to understand the IT sector. We choose Datamatics Global Services Limited to understand the JD and Job Engagement process at Datamatics Global Services Limited.
Fundamental analysis of HCL Tech (2021) SimranMadan11
Fundamental analysis describes whether a company is sound for making a investment or not. it studies the past performance of a company and makes assumption for future growth or loss.
Accelerating Digital Business in a Cloud-First WorldPerficient, Inc.
According to research firm IDC, by 2018 more than 50% of enterprise IT infrastructures and software investments will be cloud based. What does that mean for you in a competitive landscape? Without a cloud foundation to drive digital transformation, your ability to compete will be crippled.
Guest speaker Gard Little, an IDC analyst, and Joel Thimsen, a director of cloud and DevOps at Perficient, launched our new Cloud First, Business-Driven webinar series, designed for line of business and IT leaders, exploring how to bring corporate strategies to life with the cloud.
Our cloud experts highlighted key findings of IDC research and shared Cloud First strategies for:
-Adopting a digital business mindset and customer-centric mantra
-Achieving business optimization and intelligence goals
-Overcoming organizational velocity challenges
-Accelerating new strategies and innovation
-Creating value and increasing profitability
(via Dr. Holger Schmidt)
Defensive Digitalisierer
Digitale Transformation dient überwiegend der kurzfristigen Produktivitätssteigerung, aber immer noch (zu) wenig für Innovationen und Entwicklung neuer Geschäftsmodelle, zeigt eine aktuelle Deloitte-Umfrage unter 361 großen Industrieunternehmen. Dabei mangelt es weder am Investitionswillen noch am Geld, denn durchschnittlich fließen 30 Prozent des IT-Budgets in Digitalisierungsprojekte. Dagegen werden aber nur 11 Prozent des Innovationsbudgets für Digitalprojekte eingesetzt.
94 Prozent der Befragten sehen den digitalen Wandel als eines der wichtigsten strategischen Ziele ihrer Organisation. Das bedeutet aber noch nicht, dass sie die strategischen Möglichkeiten vollständig ausloten. Tatsächlich sehen 68 Prozent die Transformation lediglich als Mittel, um die Rentabilität zu steigern. Investitionen in digitale Technologien haben primär das Ziel, das Gleiche zu tun wie bisher, nur eben besser oder effizienter.
Auf diese Weise lassen sich keine dauerhaften Wettbewerbsvorteile erschließen. Denn die vielleicht wichtigste Erkenntnis der vergangenen 20 Jahre digitaler Transformation lautet: Nur die Unternehmen, die erfolgreich digitale Geschäftsmodelle etabliert haben, erobern neue Märkte und setzen sich von der Konkurrenz ab.
Peter Hubbard: Don't Get Stuck in a Silo – Going Digital isn't TransformationitSMF UK
It has already been well documented that the service desk is under increasing amounts of pressure – whether it is to improve speed of response, be more agile, support non-traditional functions, and, usually, do more with a reduced budget. The answer? “Going digital.” Or so they think… In this presentation Peter examines how many organisations have, by purchasing a plethora of tools that overlap one another, inadvertently created data siloes that have hampered the transformation and growth of the enterprise; and how instead of allowing these siloes to reside side-by-side with different departments managing the data in different ways, now is the time to connect them in order to streamline operations and create a positive change within the business.
Take a look at this presentation to learn proven ways in which businesses can successfully leverage service management technologies and approaches into their operational processes, whilst simultaneously improving outcomes and building a strong foundation for future business growth.
Disruptive Innovationen in der FinanzwirtschaftSemalytix
The Largest Independent Payment Infrastructure
- Germany is still extremely cash-driven
- Especially Low-Income Population Extensively Uses Cash
- Germany’s Largest Independent Payment
Infrastructure
- Strong Partner Network Allows for a Rollout of Services
across Europe
von Prof. Dr. Hans-Gert Penzel, ibi research an der Universität Regensburg GmbH
Verändertes Zahlverhalten wird stark im Einzelhandel geprägt
Innovationszyklen im Zahlungsverkehr seit dem Jahr 2000
SEPA als Regulator-getriebener Standard - wird vom Endkunden eher als Bedrohung empfunden
E-Commerce explodiert – und verlangt nach E-Payments
Bei Zahlungen im E-Commerce dominieren die „neuen Oligarchen“
Marktführer PayPal
Retail in africa still the next big thingSemalytix
The African Retail Development Index (ARDI) ranks the top countries in Sub-Saharan Africa for retail expansion. Based on A.T. Kearney's Global Retail Development Index, the ARDI identifies not only the most attractive markets today, but also those that offer the most potential in the future. The 2015 ARDI ranks the leading 15 nations and reconfirms the region’s potential arising from not just oft-discussed markets like Nigeria and Ghana, but also small, dynamic markets such as Gabon and mid-sized but fast-growing countries like Angola.
Bip connected risks investing in a divergent worldSemalytix
A.T. Kearney issued its first Foreign Direct Investment (FDI) Confidence Index® in June 1998, in the shadow of the 1997 Asian financial crisis. Despite jitters following economic collapse in Southeast Asia, businesses saw investment opportunity in the Americas, Western Europe, Russia, and East Asia, and the United States took first place. Here we are in 2015, with the United States first place in the Index again and business executives still tormented by a recent global financial crisis. Today’s investors must account for divergent monetary policies in large developed economies, alongside a surging U.S. dollar and a sustained commodity super-slump. Developed and developing markets alike are moving in unexpected ways.
Yet, amid growing divergence and multiplying risks, there is genuine excitement in the global business community. It starts with the growing belief that the combined strength of the U.S. and Chinese economies—first and second in this year’s FDI Confidence Index—can buoy the world economy while others get back on track. And there is genuine dynamism elsewhere if you know where to look. Numerous countries are opening up long-guarded sectors to privatization and foreign investment. Downturns and fluctuations in other countries are creating opportunities for mergers and acquisitions. And new free-trade agreements are already in place or close at hand, even if the U.S. political environment will continue to frustrate its reliable engagement.
Risk has been a constant since the inception of this Index. The challenge for all global business leaders remains how to think beyond the last crisis while seeking to avoid the next. Those that take a “wait and see” approach often find that their competitors—whether small businesses or country governments—do not hold back in seeking positive growth. Our view is that opportunities abound for those that know where to look, aided by strategic foresight and analysis.
The world is more complicated now than it was in 1997. Global interconnectedness has created a more competitive and complex landscape. Technologies, ranging from unconventional energy extraction to predictive and even prescriptive analytics, are changing the game and increasing the probability of strategic disruption in every sector and corner of the world.
The complexity of risk and opportunity in 2015 underscore the importance of the insights contained in this year’s FDI Confidence Index. As always, we welcome any input you may have regarding the Index, its scope and our analysis.
Nach einem eher verhaltenen Jahr 2013 nahmen 2014 M&A-Transaktionen in der Öl- und Gasindustrie deutlich zu. Angesichts des weiter sinkenden Ölpreises und der Entscheidung der OPEC gegen eine Drosselung der Fördermengen werden 2015 noch intensivere M&A-Aktivitäten in der gesamten Wertschöpfungskette stattfinden. Diese strategischen Deals sind für die Unternehmen wichtig, um Wertzuwächse zu erzielen, sich für kommende Marktturbulenzen zu rüsten und die Wettbewerbslandschaft zu ihren Gunsten zu formen.
Over-the-Top Video (OTTv) in the Middle East: How to Win the MarketSemalytix
With growing demand among Middle East viewers for online video content, new players cast in the Netflix mold are competing with traditional TV companies for a market potentially worth $1 billion by 2020. Around the world, over-the-top video (OTTv) is becoming more mainstream.1 These services as a share of total television viewing have doubled globally over the past 12 months and exceed 30 percent in some developed economies. In the United States, 75 million households have an active OTTv subscription, compared to 32 million just four years ago. Fueling this trend is the emergence of an abundance of user-friendly OTTv services, coupled with the increasing quantity and quality of content available online. Netflix launched its streaming service in 2007. As of April 2014, it was being used by 50 million people in 41 countries. Hulu, the OTTv service from NBC Universal, Disney, and Fox, now has six million paying U.S. subscribers. More pay TV operators are offering multiscreen packages to their subscribers and online-only packages to nonsubscribers in a bid to compete head-on with Netflix and similar services. In the Middle East, OTTv is still nascent by global standards. Fewer than 100,000 homes subscribe to dedicated commercial OTTv services—less than 1 percent of television-viewing households.2 Yet despite the low penetration, interest is strong—as suggested by the popularity of online short video services such as YouTube—and a flurry of new services has emerged (see figure 1). Etisalat introduced its eLife TV app on iOS in 2013, just one year after MBC's Shahid TV app became the top downloaded app in the Middle East App Store. Istikana and icflix, which follow a Netflix model, launched the region's first major standalone OTTv services in 2011 and 2013 respectively. OSN recently followed by announcing the launch of Go by OSN for non-pay TV subscribers. In 2014, beIN SPORTS relaunched its OTT service and began selling multiscreen subscriptions, and MBC partnered with Samsung to launch Shahid on smart TVs. - See more at: http://www.atkearney.com/paper/-/asset_publisher/dVxv4Hz2h8bS/content/over-the-top-video-ottv-in-the-middle-east-how-to-win-the-market/10192?#sthash.6QbS8wM6.dpuf
Going Digital: The Banking Transformation Road MapSemalytix
The leaders in digital banking are more client-centric, tech-savvy, and inclusive—and are fundamentally changing to deliver the best results.
Most banks today want to become digital banking leaders—after all, that's where the customers are. And for much of the past decade as digital banking has taken hold, most leading traditional banks have incorporated strong digital strategies.
So what separates the digital banking leaders from the laggards? A new A.T. Kearney study on digitization, in conjunction with Efma, seeks the answer and finds three main findings: the leaders understand the importance of mobile in a digital strategy, they are developing more agile operating models, and, most notably, they have tackled the need for internal culture shifts (see sidebar: About the Study).
With top-down implementation, these leaders have set their paths toward becoming more client-centric, more tech-savvy, and more inclusive. As the market evolves even more rapidly through the end of the decade, all banks will have to adapt to a disruptive model in people and IT—the two engines of retail banking—and must fundamentally adapt to deliver the best results.
This paper looks at the trends and the path forward.
The Evolving Digital Journey
Most banks began their digital journey years ago and have clear digital strategies, yet even those are facing major changes. In particular, as more customers use their mobile phones and tablets to do their banking, and omnichannel takes hold in financial services, the mobile experience is becoming a crucial aspect of digital strategy that banks must address.
Secondly, to keep up in this fast-changing market, traditional banks will have to adapt their operating models. In particular, changes in IT, new products and services development, and changing expectations for time-to-market will be key factors going forward.
Perhaps the most important step, however, is that banking in the digital age requires a drastic, profound reset of how banking staff reacts to customer needs. This means thinking customer first, rather than by channel; as one panelist puts it, "Banks think in channels, but customers don't." It means being conscious that small digital players can gain market share faster and in a manner that is more disruptive to traditional banks' models. It means understanding that organizational silos pose significant obstacles to creating new solutions for customers. Most importantly, it means looking inward, changing organizational beliefs and habits to facilitate clients and drive digital innovation.
A new spirit of banking—led by top executives—will lead the way to addressing market changes, becoming more agile, and improving openness in day-to-day business.
- See more at: http://www.atkearney.com/latest-article/-/asset_publisher/lON5IOfbQl6C/content/going-digital-the-banking-transformation-road-map/10192?_101_INSTANCE_lON5IOfbQl6C_redirect=#sthash.oKsJGij3.dpuf
Leaders use procurement to catalyze lasting, superior business performance through excellence in managing categories, suppliers, and teams. The rush to cut costs in the wake of the 2008–09 Great Recession propelled procurement organizations to the forefront at companies around the world. Faced with so much uncertainty, companies raced to shed costs—and procurement rose to the challenge, delivering exceptional results. With this came an increase in procurement's stature, influence, and reach. A.T. Kearney's Assessment of Excellence in Procurement (AEP) 2011 study saw a doubling in the rate of benefits achieved by the procurement functions since the 2008 study, yielding the highest percentage gains seen in the more than two decades since we began conducting this study. In 2011, we projected that this upward trajectory would continue: procurement appeared poised to deliver even greater impact to the business. Our 2014 AEP study finds that while leading companies continued their trajectory, most procurement organizations only sustained the gains in influence and reach made between 2008 and 2011. In short, the typical company may be "wasting a crisis" by not continuing to enhance one of the most powerful levers to improve profitability and competitive advantage. - See more at: http://www.atkearney.de/studie/-/asset_publisher/Rv2vNmilj1Kf/content/procurement-powered-business-performance?_101_INSTANCE_Rv2vNmilj1Kf_redirect=%2Fresearch-studies#sthash.CJibvJBu.dpuf
Nutraceuticals: The Front Line of the Battle for Consumer HealthSemalytix
Nutrition products can be an inexpensive and safe solution to tackle important unmet health needs.
Consumer healthcare has become the battleground where pharmaceutical and consumer goods firms compete for growth. With more people around the world dying from obesity than starvation, poor nutrition is now recognized as a major risk factor for chronic diseases. Most health systems are ill-equipped to deal with this trend.1 Increasingly, patients are being encouraged to take part in their own treatments, and a consumer market has been developing midway between the supermarket-based world of consumer goods companies and the scientific, pharmacy-based world of pharmaceutical firms.2
The front lines of this battle are nutritional products that have been proven to help prevent or cure disease. These "nutraceuticals" present a tantalizing opportunity for breakthroughs to prevent and manage common health problems, offering consumer-focused solutions to issues that are currently addressed only by pharmaceutical interventions—or not at all.3 However, despite being a hot spot for growth, they still suffer from the same challenges as the rest of the sector, with market growth barely keeping up with the rise in gross domestic product.4
In this paper, the third in our Winning the Battle for Consumer Healthcare series, we delve further into the nutraceuticals market to understand the opportunities and barriers to growth. We also look at the successes and challenges faced by both consumer goods and pharmaceutical companies as they struggle to gain the upper hand in this exciting new market.
- See more at: http://www.atkearney.com/paper/-/asset_publisher/dVxv4Hz2h8bS/content/nutraceuticals-the-front-line-of-the-battle-for-consumer-health/10192#sthash.Fx04jdM8.dpuf
A.T. Kearney: History of strategy and its future prospectsSemalytix
From The Art of War to The War for Talent, strategy has been evolving for centuries. What we have learned in the past 2,500 years is highlighted here—not only where strategy began but also why it is on the verge of reclaiming its rightful place in history.
Strategy, for most of its 2,500-year history, was one-dimensional. Warmongers were largely focused on avoiding wars by not instigating them and business was mostly focused on building power and monopolies. The past 50 years have more than made up for this one-way view as strategy hit its prime and spewed out countless new ideas and solutions.
But as the strategies piled up so did the complexity, and the chance that any one overall strategy was the answer to ever expanding strategic freedom was trampled in the competitive scramble.
As a result, we are in for some interesting times. Strategy is on the verge of reinventing itself and reclaiming its rightful place at the top of the business food chain. We believe that strategy will come back as a much more powerful guiding force of organizational energy, which we are excited about because it brings "strategy" and "doing" back together again—something we wholeheartedly believe in.
This paper constructs a brief history of strategy within a framework of noteworthy publications. We generalize, simplify, and cut corners, not out of ignorance but to create a holistic overview to show where strategy has been and where we believe it is now headed.
- See more at: http://www.atkearney.com/paper/-/asset_publisher/dVxv4Hz2h8bS/content/the-history-of-strategy-and-its-future-prospects/10192#sthash.3JIQGHKj.dpuf
A.T. Kearney: GCC Family Businesses: Unlocking Potential Through Active Portf...Semalytix
Since 2008, times have been tough for family businesses. The antidote: tapping into hidden value.
Like families in general, family businesses seem to function relatively well in troubled times. In fact, many studies show that, in the long run, they perform better than other business models. Key factors for their ongoing success include a management perspective that emphasizes the long term, strong brand and family name recognition, and often a strong focus on the core business.1
But in the Gulf Cooperation Council (GCC), family businesses are trending in the opposite direction.2 During the recent crisis, they have been less resilient than the rest of the economy despite a pre-downturn history of rapid growth and market dominance. Since 2008, the A.T. Kearney GCC Family Conglomerate Index has decreased by 60 points, while the Bloomberg GCC 200 Index has decreased by 40 points, a 20-point performance gap (see figure 1).3 After a tough 2008, GCC family businesses rebounded to some extent (as did the market), but this did not last. As the overall market has trended mostly up, family businesses have trended downward.
- See more at: http://www.atkearney.com/paper/-/asset_publisher/dVxv4Hz2h8bS/content/gcc-family-businesses-unlocking-potential-through-active-portfolio-management/10192#sthash.sb692Hgw.dpuf
Educators have long been allured by technology—from radio, film, and television to calculators, VCRs, and PCs. Now it's tablets, document cameras, and interactive whiteboards. With a plan in place, schools can make sure that their investments in digital technology don't go to waste. - See more at: http://www.atkearney.com/paper/-/asset_publisher/dVxv4Hz2h8bS/content/the-digital-school/10192#sthash.21c9zgQn.dpuf
Digitization is bringing a sea change to a U.S. healthcare industry already facing waves of uncertainty. By taking the right steps, this can be a major opportunity for industry players.
Forecasting the future of any industry is difficult, none more so right now than healthcare in the United States. There are countless reasons why healthcare will look different in the near future, not least of which being the country's movement toward national coverage. However, digital transformation—the cumulative change that comes when digital technologies are introduced wholesale into an established industry—is poised to have an even bigger impact. For the U.S. healthcare industry, digital technology will be transformational, cutting healthcare delivery costs, eliminating errors through improved electronic medical records, and establishing routinized, evidence-based approaches to treatment.
Digital forces are pulling at the industry and significantly altering services, products, innovation, delivery, and remuneration (see figure). There are digitally integrated healthcare providers, digital medical devices and technologies, and digital delivery and monitoring of home healthcare. In addition, new ideas are emanating from developing markets, agile competitors are embracing technology, and a digital-friendly federal administration is pushing innovation. And don't forget the digital consumer who is used to digital banking, digital retailing, and digital education, and expects digital healthcare.
- See more at: http://www.atkearney.com/paper/-/asset_publisher/dVxv4Hz2h8bS/content/digital-healthcare-or-bust-in-america/10192#sthash.gP6B4uWR.dpuf
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
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As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
2. 2 WHO ARE WE? When thought leaders like Late Prof CK Prahlad Tom Peters Ram Charan Gary Hamel Judy McGrath Tony Hsieh et al speak the world listens… HCL is a global IT Services company that’s spoken highly of by these thought leaders.
3. 3 A Quick Snapshot HCL Technologies HCL Infosystems HCL Enterprise The software services arm The systems integration arm
4. 4 Integrated Portfolio of Services Others BPO Asia Energy-Utilities, Public Services Healthcare Infrastructure Services Media and Entertainment Europe Retail and Consumer Telecom Custom Applications Manufacturing Engineering and R&D US Financial Services Enterprise Applications Vertical Mix Geo Mix Service Line Mix Full Services Co-Sourcing For easy optimization and end-to-end IT integration for measurable business outcomes
8. The aim of Employee First is to achieve a “wow” at this interface by inverting the management pyramid and increasing accountability to the value zone
9. The Employee becomes the owner of the change and in turn strives to deliver the best to his/ her customerMaximizing the wow in the value zone Employee Enabling Function Management
10. 8 A Unique Approach to IT – Business and IT Handshake Suite Data Infrastructure Applications Business Processes Enterprise Discovery Discover Optimization Services Rationalize APO Process Optimization Data Optimization Infrastructure Optimization IT Solutions Delivery and Support Build Run Time Visibility Watch Integrated IT Operations Run I want to have a complete view of my landscape I want to monitor my business impact I want to maximize my asset performance I want to deliver process insights for strategic decision making Based on theseRecommendations Facilitate StrategicDecision Making Identify Trends & Make Gain Visibility to Discover & model dependencies among end to end business processes, the supporting application, databases & infrastructure Track real time business KPIs through regular IT operations such as incident management Recommendations that streamline business processes & optimize applications, infrastructure & data Build responsive systems that can proactively report on business KPIs, self remediate & generate data
11. 9 Globally Admired One of Britain’s Top Employersfor the 4th Consecutive Year One of the 44 Most Democratic Workplacesin the World Best Employer in Asia and in India –Hewitt Study 2009 HCL is taught at Harvard as a premier case study on strategy and organizational leadership HCL Technologies is Disruptive and Bears Watching…though it has not received the hype of a salesforce.com or Google, we believe HCL may very well be one of the contenders to lead the IT services world of the very near future.” World’s Most Influential –Five companies to watch: Facebook, HCL Technologies,Craigs List, SKS MicroFinance, LI & Fung “IBM and the other multinationals are becoming increasingly nervous about HCL Technologies…” Acknowledges HCL Technologies as the world’s most modern management Darden School of Business has done a case study on the impact created by HCLthrough its “Employees First Customers Second” practice Employees First, Customers Secondis now a book Published by Harvard Press Foreword by Late Prof C.K. Prahalad Admired by many global thought leaders Tom Peters, Tony Hsieh, Gary Hamel, Judy McGrath Ram Charan, Victor K. Fung
12. 10 WHY SHOULD YOU BELIEVE US? The Result of our Transformational Initiatives
13. 11 Since 2005 HCL Share in the Indian IT Exports HCL Revenues (Years ending March) (USD Million) Increase in Share of Indian IT Exports More than Tripled Revenues Grown 3.6 times
14. 12 Recorded Fastest Growth During Recession 24% GROWTH IN 2009 – HIGHEST IN THE INDUSTRY
15.
16. Of the 307, only 11(0.3% of total) had revenues greater than $2 Bn.
17. Of the 11, only 6 (0.2% of total) had market cap greater than $5 Bn.i i i Note – To calculate 5-yr CAGR, the Financial Years FY04 to FY09 were considered. The financial year for different companies end during different months of the calendar year. For e.g., For HCL, FY ends June. For Apple, FY ends September. For Google, FY ends December.
18. 14 Quadrupled the Number of Customers $5mn+ & $10mn+ Customers Grew by 4x $20mn+ Customers Grew by 5x Increased Customer Satisfaction by 43% CSAT Survey 2009 (Conducted by an Independent Agency) Focusing on ‘Value’ to the Customers