Let’s not kid ourselves digital is all about speed. For most enterprises, Digital 1.0 meant real-time speed of response and speed to transact. As operating models mature the next wave of transformation will focus on speed to insight, speed to market and speed of reaction – the ability to make iterative changes based on feedback. This means that as a CIO it is not enough to simplify, standardize and to secure IT. IT needs to provide innovation to the business and deliver business value through technology not just innovative technology. The maturity of cloud has gone hand in hand with the drive to digitize, breaking down enterprise IT silos and fuelling IT with the requisite speed and agility for digital today and digital tomorrow. What is the state of play in cloud today? How can it help enable both IT and business operating models for Digital. Participants will be better positioned to understand: The state of the cloud market and major emerging trends Cloud is fuelling “Software-enabled enterprise” and enabling digital What makes a good service provider for the cloud Managing cloud transformation to reach your Digital OneOffice framework Speakers: Timothy Jenkins, Lead Enterprise Architect, Independent Health Jamie Snowdon, Chief Data Officer, HfS Research Ashok Balasubramanian, Head of Services Transformation Group, Syntel Phil Fersht, CEO & Chief Analyst, HfS Research Ollie O'Donoghue, Research Director, HfS Research

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HfS Webinar: Get Smart About Your Digital
Underbelly Or You’ll Fail To Scale

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Today’s Panel
Ollie O’Donoghue
Research Director
HfS Research
Phil Fersht
CEO and Chief Analyst
HfS Research
Timothy Jenkins
Enterprise Architect
Independent Health
Ashok Balasubramanian
Head of Services
Transformation Group
Syntel
Jamie Snowdon
Chief Data Officer
HfS Research

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Defining Future Business Operations

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The unification of digital business models,
intelligent automation, analytics and creative
talent is happening before our very eyes
But this is only made possible with a hyper-
scalable, secure digital underbelly

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The State of the Cloud Market - IMS OneOffice
Traditional
Source: HfS Research, 2018

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RPA, Cloud & IoT Lead Investment Focus
16%
19%
33%
33%
33%
37%
42%
44%
53%
32%
37%
48%
40%
30%
41%
35%
36%
28%
22%
20%
14%
23%
20%
18%
18%
14%
14%
31%
24%
5%
4%
18%
4%
5%
6%
5%
Driverless Vehicles
Drones
AI/ML/Cognitive
Blockchain
Virtual and Augmented Reality
Analytics
Internet of Things (IOT)
Cloud
RPA
Significant investment/focus Some investment/focus Limited / Modest investment / focus No investment /focus
Q. How much investment/focus is your organization making in the following in the next year to help you achieve operational cost
saving goals?
Source: HfS Research in Conjunction with KPMG, "State of Operations and Outsourcing 2018, April 2018
Sample: Global 2000 Enterprise Buyers = 381

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Digital Driving Existential Change to IT & Operations
Existential Change Significant Change Some Change Little Change No Change
In 2 years
Now
27%
31% 32%
8%
2%
22%
26%
43%
7%
2%
Q. How much has your operations / operating model changed to reflect the increasingly digital world?
And how much do think it will change in the next 2 years?
Source: HfS Research in Conjunction with KPMG, "State of Operations and Outsourcing 2018, April 2018
Sample: Global 2000 Enterprise Buyers = 381

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Getting up to speed on digital – Which gear are you in?
Digital
1.0
Digital
2.0
Digital
3.0
Single
Speed
Speed of
response /
speed to
transaction
Multi Speed
Speed of
insight
Speed to
market
Automatic
Speed to
anticipate
Speed of
evolution /
innovation
Maturity of
each
imperative
Determined by
how complete
the information
flow is, how
embedded,
how touchless
and end-end
Strategic Organizational Imperative
Not a traditional
hierarchical step by step
process

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Digital 1.0 Maturity
Level 1 Level 2 Level 3

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Ollie O’Donoghue
Research Director
HfS Research
Phil Fersht
CEO and Chief Analyst
HfS Research
Timothy Jenkins
Enterprise Architect
Independent Health
Ashok Balasubramanian
Head of Services
Transformation Group
Syntel
Jamie Snowdon
Chief Data Officer
HfS Research
Get Smart About Your Digital Underbelly Or You’ll Fail To Scale

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Cloud is a Technology Strategy Reboot
V/S

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Labs and Dojos
Cloud Factory
MACH
Syntel Approach to Cloud Adoption

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Delivering Accelerated Cloud Transformation
Zero Loss
of Functionality
Multi Cloud Strategic Partnerships for Scaling
Automated Modernization and Operations
§ 90% SME Effort Reduction
§ 35% Faster Migration
§ Zero functional loss
§ Backed by 8 patents
Industry Cloud
Blueprints
Enterprise
Cloud Specialist

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Ollie O’Donoghue
Research Director
HfS Research
Phil Fersht
CEO and Chief Analyst
HfS Research
Timothy Jenkins
Enterprise Architect
Independent Health
Ashok Balasubramanian
Head of Services
Transformation Group
Syntel
Jamie Snowdon
Chief Data Officer
HfS Research
Get Smart About Your Digital Underbelly Or You’ll Fail To Scale

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HfS Webinar: Get Smart About Your Digital
Underbelly Or You’ll Fail To Scale