The document discusses implementing and maximizing the use of the OCLC Knowledge Base in ILLiad interlibrary loan management software. It describes Jackson Library's experience transitioning to use of the Knowledge Base, including adding their electronic holdings, setting up direct requesting of articles, revising workflows, and troubleshooting issues. Implementing the Knowledge Base allowed them to streamline requesting and delivery of e-journal articles, integrate document delivery, and improve resource sharing.
The document discusses the benefits of OCLC Knowledge Base (KB), which allows for more efficient requesting and sharing of electronic journal articles between libraries. KB automatically matches article requests to specific library holdings, selects potential lending libraries, and sends requests directly to them. This streamlines the requesting process, cutting average turnaround times to under two days. KB also exposes open access materials and boosts lending activity while reducing processing times, as requests come pre-linked to full text articles. Overall, KB facilitates faster, hands-free requesting and delivery of e-journal content between institutional libraries.
Making Articles Easier: Implementing OCLC Knowledge Base for Direct Requestin...alisonjohnson53
This presentation discusses implementing OCLC's WorldCat knowledge base to make interlibrary loan article requesting easier. The knowledge base compiles article holdings data to identify lending libraries and directly link to articles. The implementation process involves adding a library's holdings to Pubget, verifying in OCLC, setting permissions, and modifying workflows. Lessons learned include keeping holdings updated, being on the latest versions, and reviewing requests if holdings are incomplete. While requiring the right workflow and training, the knowledge base can significantly increase success in directly obtaining articles and reduce scanning work for lending libraries.
This document provides an overview of ASP.NET, including what ASP.NET is, its benefits, how it works with IIS, and how to create, share, and delete an ASP.NET project. It defines ASP.NET as a technology for creating and running web applications and services, notes that it provides features like server-side scripting, language interoperability, and state management, and explains that ASP.NET files can contain HTML, XML, and scripts that are executed on the server to produce dynamic web pages. It also gives instructions for configuring IIS to host an ASP.NET project through a virtual directory or web sharing folder.
This document introduces React and Flux, describing them as a view rendering engine and design pattern respectively that can be used together to build large web applications that maintain conceptual simplicity. It provides overviews of React's virtual DOM rendering and component-based architecture. It also summarizes Flux's unidirectional data flow pattern and role of stores, dispatcher and actions. Key aspects of using React like props, state, lifecycles and JSX syntax are outlined at a high-level.
This internal presentation discusses developing and selling web applications. It introduces web applications and their components like servlets and JSP pages. It then presents an idea to share innovations online and get paid for ideas. The presentation explains how web applications work by sending requests between clients and servers. It also includes examples of web containers and the development process for web applications.
ASP.NET is a Microsoft web application framework that allows creation of dynamic web applications and services. It provides separation of code from HTML, support for compiled languages, and state management. An ASP.NET file contains HTML, XML, and server-side scripts that are executed on the server. IIS (Internet Information Services) is the Microsoft web server that hosts ASP.NET applications. It passes ASP.NET file requests to the ASP.NET engine, which executes the scripts and returns HTML to the browser.
This document summarizes a talk given by Filip Bruun Bech-Larsen on front-end trends in 2016. The talk covered topics like web vs native apps, new JavaScript features, frameworks, styling techniques, and other hot front-end technologies. It provided code examples for service workers, caching with sw-toolbox.js, and emerging patterns like immutable data and observables. The talk concluded with resources for staying up to date on the latest front-end developments through newsletters, blogs, conferences, and following experts on Twitter.
The document discusses the benefits of OCLC Knowledge Base (KB), which allows for more efficient requesting and sharing of electronic journal articles between libraries. KB automatically matches article requests to specific library holdings, selects potential lending libraries, and sends requests directly to them. This streamlines the requesting process, cutting average turnaround times to under two days. KB also exposes open access materials and boosts lending activity while reducing processing times, as requests come pre-linked to full text articles. Overall, KB facilitates faster, hands-free requesting and delivery of e-journal content between institutional libraries.
Making Articles Easier: Implementing OCLC Knowledge Base for Direct Requestin...alisonjohnson53
This presentation discusses implementing OCLC's WorldCat knowledge base to make interlibrary loan article requesting easier. The knowledge base compiles article holdings data to identify lending libraries and directly link to articles. The implementation process involves adding a library's holdings to Pubget, verifying in OCLC, setting permissions, and modifying workflows. Lessons learned include keeping holdings updated, being on the latest versions, and reviewing requests if holdings are incomplete. While requiring the right workflow and training, the knowledge base can significantly increase success in directly obtaining articles and reduce scanning work for lending libraries.
This document provides an overview of ASP.NET, including what ASP.NET is, its benefits, how it works with IIS, and how to create, share, and delete an ASP.NET project. It defines ASP.NET as a technology for creating and running web applications and services, notes that it provides features like server-side scripting, language interoperability, and state management, and explains that ASP.NET files can contain HTML, XML, and scripts that are executed on the server to produce dynamic web pages. It also gives instructions for configuring IIS to host an ASP.NET project through a virtual directory or web sharing folder.
This document introduces React and Flux, describing them as a view rendering engine and design pattern respectively that can be used together to build large web applications that maintain conceptual simplicity. It provides overviews of React's virtual DOM rendering and component-based architecture. It also summarizes Flux's unidirectional data flow pattern and role of stores, dispatcher and actions. Key aspects of using React like props, state, lifecycles and JSX syntax are outlined at a high-level.
This internal presentation discusses developing and selling web applications. It introduces web applications and their components like servlets and JSP pages. It then presents an idea to share innovations online and get paid for ideas. The presentation explains how web applications work by sending requests between clients and servers. It also includes examples of web containers and the development process for web applications.
ASP.NET is a Microsoft web application framework that allows creation of dynamic web applications and services. It provides separation of code from HTML, support for compiled languages, and state management. An ASP.NET file contains HTML, XML, and server-side scripts that are executed on the server. IIS (Internet Information Services) is the Microsoft web server that hosts ASP.NET applications. It passes ASP.NET file requests to the ASP.NET engine, which executes the scripts and returns HTML to the browser.
This document summarizes a talk given by Filip Bruun Bech-Larsen on front-end trends in 2016. The talk covered topics like web vs native apps, new JavaScript features, frameworks, styling techniques, and other hot front-end technologies. It provided code examples for service workers, caching with sw-toolbox.js, and emerging patterns like immutable data and observables. The talk concluded with resources for staying up to date on the latest front-end developments through newsletters, blogs, conferences, and following experts on Twitter.
The document discusses mashing up and remixing content on a library website. It notes that currently library websites have information maintained separately in different systems by various people, resulting in duplicated information. The authors propose taking a more decentralized approach, making content remixable and shareable through the use of modules, metadata standards, and APIs. This would allow information to be incorporated across systems and customized for individual users. The goals are to better integrate library information where users access it and make the website content more flexible and user-contributed.
Introducing Office Web Apps as a Tool for Developing Content Rich ApplicationsRyan McIntyre
Office Web Apps was introduced with SharePoint 2010 as a service used to provide browser-based access to Office documents. Office Web Apps (OWA) 2013 modifies the service architecture significantly, enabling the exposure of document interactions through a browser to be customized and expanded within SharePoint as well as outside of SharePoint.
With this architecture change, we need to review the capabilities from a new perspective and question how we can best leverage this service. To start, we need to understand the new architecture changes. From there, how do we manage the health of OWA and apply updates? How do we leverage OWA to build additional capabilities into our applications? How do we expand OWA capabilities? What are the differences in OWA on-prem and OWA Office 365?
In this session, we'll be answering these questions and more. We'll look at the new 2013 architecture and understand how to deploy the service on-prem and manage it properly. We will then look at how to extend the service and take advantage of the new capabilities in both our SharePoint and non-SharePoint solutions. You'll leave the session with a deeper understanding of OWA capabilities, and ready to incorporate OWA into your solution architectures!
Alfresco Digital Business Platform Builder ExperienceRay Gauss
Ideas around providing developers with frameworks and tools that enable performant, upgrade-safe extensions to the Alfresco Digital Business Platform, including design, event consumption, REST APIs, and deployment.
SharePoint Development in Government EnvironmentsGunjan Datta
This document discusses development approaches and tools for building solutions in government SharePoint environments that have restrictions and limitations compared to typical on-premises or commercial environments. It outlines restrictions around server-side access, administration access, available tools and software. It then evaluates different approaches for building solutions within these constraints, including using out of the box components, JavaScript, REST, and no-code options like content editors.
This document provides an overview of the topics covered in a SharePoint 2010 training course, including configuration and administration using Central Administration, customizing SharePoint sites, working with document libraries and lists, workflows, InfoPath, search, development using the server and client object models, sandboxed solutions, RESTful services, WCF services, timer jobs, features, branding solutions, search interfaces, documents, custom dialogs, navigation, user profiles, backup/restore, security, and claims authentication. Configuration and administration is covered first, followed by customizations, then development topics.
27.1.2014, Tampere. Perinteinen mobiilimaailma murroksessa. Petri Niemi: Sing...Tieturi Oy
Perinteisistä web-sivustoista kohti moderneja web-sovelluksia: mitä ovat niin sanotut ’single page applications’ ja mihin niitä käytetään? Entä miten taikasanat HTML5, AJAX ja HTTPRest liittyvät asiaan?
SharePoint 2013 enhances social features by allowing users to follow people and content. It provides a centralized Newsfeed to keep users updated on the activities of followed individuals and items. Personal sites give users a space to store and share documents through OneDrive and see aggregated tasks. The Microfeed enables following, mentions, and likes. Communities allow for discussions, ratings, and reputation within dedicated sites.
The most important thing for any organization is DATA. There can be 100 of front end applications which utilizing the same data for different purpose. Data plays an important role for any CMS application. This presentation touches different viewpoint while migrating data from external database to Sitecore CMS.
By using these details we able to successfully migrate over 5,00,000+ records in Sitecore.
This document outlines an agenda for a talk on practical Rails development. The agenda will focus on RESTful Rails and additional bonuses, and will not cover testing, databases, security, caching and scaling, or internationalization. It provides an overview of Rails, describing it as an open-source web framework using the Model-View-Controller pattern to develop database-backed web applications in a pure-Ruby environment.
Flexible Permissions Management with ACL TemplatesJeff Potts
This is was presented as an ignite-style lightning talk at DevCon 2018 in Lisbon. It discusses an open source add-on called ACL Templates which can be used to separate ACL settings from code.
The document proposes a 2-tier automatic and semi-automatic system for checking EPUB accessibility. The system would check EPUB files against 156 points related to semantics, navigation, metadata, and other accessibility guidelines. 39 points could be automatically checked through a standalone PC program, while 117 points would require a semi-automatic web-based check linked to an HTML editor. The system aims to improve on current EPUB validation tools by specifically checking for accessibility issues. Future work includes making more checks fully automatic using machine learning.
Are you ready to move to a new CMS, but unsure how you're going to migrate your content?
You know that you’re bound to run into issues associated with the migration of your site content, templates, and other assets from one platform to another and have questions of how to plan out a successful migration. Here are a few tips to help you prepare your site to make your migration as smooth as possible.
View the entire webinar at https://www.youtube.com/watch?v=XCW7OMQptR0.
Presented by Blend Interactive (www.blendinteractive.com) and Siteport (www.siteport.net).
PLAT-18 Alfresco iOS Mobile Application Details and DesignAlfresco Software
In this session, we will explain how the Alfresco iOS Mobile Application was designed and developed. We’ll focus on the implementation details including the CMIS client, when the application talks directly to Alfresco API’s and some details, tips and tricks for Objective-C iOS development. You’ll learn the Open Source project hierarchy including how to modify, build and run the application. You’ll also learn about our future plans for the application and the project, and perhaps become a contributor yourself!
Alfresco iOS Mobile Application In Depth Details and DesignAlfresco Software
The document discusses Alfresco Mobile, an open source mobile app for Alfresco. It provides an overview of the app's architecture, which uses CMIS to communicate with Alfresco via REST. It demonstrates features like browsing, searching, and uploading content. The presenters describe Zia Consulting's role in developing the app and releasing the source code. They invite others to contribute and announce upcoming version 1.1 of the open source project.
SharePoint Development in Government EnvironmentsGunjan Datta
This document discusses development restrictions and approaches for building solutions in government SharePoint environments. It notes limitations including no server-side access, limited available tools, and SharePoint 2010/2013 only. It then summarizes various out-of-the-box and no-code approaches for building solutions within these constraints, such as using built-in web parts, JavaScript linking, and the REST API and client-side libraries.
George Wilson presented on modern cloud architecture and automation for websites built with content management systems like Joomla. He demonstrated how to automate the deployment of a Joomla site on AWS using just 7 commands and a configuration file. This included uploading the code, creating the application version, and provisioning the environment. Wilson discussed the rise of using CLIs and APIs to manage websites and their content programmatically. Documenting APIs with OpenAPI/Swagger was presented as a best practice. While these techniques may not apply to all Joomla sites, Wilson argued they are relevant for many sites in Joomla's target markets that prioritize agility and automation.
PLAT-17 Alfresco iOS Mobile Application Details and DesignAlfresco Software
Presentation given at DevCon 2011 San Diego by Ryan McVeigh and Gi Lee.
Video accompanying this session is at: http://www.youtube.com/watch?v=gs0h6sSXVyQ
In this session, we will explain how the Alfresco iOS Mobile Application was designed and developed. We’ll focus on the implementation details including the CMIS client, when the application talks directly to Alfresco API’s and some details, tips and tricks for Objective-C iOS development. You’ll learn the Open Source project hierarchy including how to modify, build and run the application. You’ll also learn about our future plans for the application and the project, and perhaps become a contributor yourself!
OCLC Update and WorldShare ILL / ILLiad Best Practices DiscussionWiLS
Jeff Brunner from WiLS gave an update on OCLC services. He recommended continuing to use BRI for loans and mentioned a new British Library purchase service that can be accessed through an ILLiad addon. WorldShare ILL will soon support book club workflows and changes are coming to how in-process funds are handled in IFM. Testing of the IFM changes will take place over the summer.
This document provides an analysis and interpretation of Homer's epic poem The Iliad by scholar Wallace Gray. Gray argues that the work is not truly about war itself, but rather focuses on the Greek heroic code and the character of Achilles. The heroic code centered around concepts of being the best (aristos), merit bestowed by others (arete), and exploits that gain prestige (aristeia). Gray illustrates how Achilles embodies these concepts and how his withdrawal from battle represents a loss of arete when Briseis is taken from him. The document also compares the ancient Greek heroic code to modern concepts of fame, rewards, and how people seek validation from others.
The document discusses mashing up and remixing content on a library website. It notes that currently library websites have information maintained separately in different systems by various people, resulting in duplicated information. The authors propose taking a more decentralized approach, making content remixable and shareable through the use of modules, metadata standards, and APIs. This would allow information to be incorporated across systems and customized for individual users. The goals are to better integrate library information where users access it and make the website content more flexible and user-contributed.
Introducing Office Web Apps as a Tool for Developing Content Rich ApplicationsRyan McIntyre
Office Web Apps was introduced with SharePoint 2010 as a service used to provide browser-based access to Office documents. Office Web Apps (OWA) 2013 modifies the service architecture significantly, enabling the exposure of document interactions through a browser to be customized and expanded within SharePoint as well as outside of SharePoint.
With this architecture change, we need to review the capabilities from a new perspective and question how we can best leverage this service. To start, we need to understand the new architecture changes. From there, how do we manage the health of OWA and apply updates? How do we leverage OWA to build additional capabilities into our applications? How do we expand OWA capabilities? What are the differences in OWA on-prem and OWA Office 365?
In this session, we'll be answering these questions and more. We'll look at the new 2013 architecture and understand how to deploy the service on-prem and manage it properly. We will then look at how to extend the service and take advantage of the new capabilities in both our SharePoint and non-SharePoint solutions. You'll leave the session with a deeper understanding of OWA capabilities, and ready to incorporate OWA into your solution architectures!
Alfresco Digital Business Platform Builder ExperienceRay Gauss
Ideas around providing developers with frameworks and tools that enable performant, upgrade-safe extensions to the Alfresco Digital Business Platform, including design, event consumption, REST APIs, and deployment.
SharePoint Development in Government EnvironmentsGunjan Datta
This document discusses development approaches and tools for building solutions in government SharePoint environments that have restrictions and limitations compared to typical on-premises or commercial environments. It outlines restrictions around server-side access, administration access, available tools and software. It then evaluates different approaches for building solutions within these constraints, including using out of the box components, JavaScript, REST, and no-code options like content editors.
This document provides an overview of the topics covered in a SharePoint 2010 training course, including configuration and administration using Central Administration, customizing SharePoint sites, working with document libraries and lists, workflows, InfoPath, search, development using the server and client object models, sandboxed solutions, RESTful services, WCF services, timer jobs, features, branding solutions, search interfaces, documents, custom dialogs, navigation, user profiles, backup/restore, security, and claims authentication. Configuration and administration is covered first, followed by customizations, then development topics.
27.1.2014, Tampere. Perinteinen mobiilimaailma murroksessa. Petri Niemi: Sing...Tieturi Oy
Perinteisistä web-sivustoista kohti moderneja web-sovelluksia: mitä ovat niin sanotut ’single page applications’ ja mihin niitä käytetään? Entä miten taikasanat HTML5, AJAX ja HTTPRest liittyvät asiaan?
SharePoint 2013 enhances social features by allowing users to follow people and content. It provides a centralized Newsfeed to keep users updated on the activities of followed individuals and items. Personal sites give users a space to store and share documents through OneDrive and see aggregated tasks. The Microfeed enables following, mentions, and likes. Communities allow for discussions, ratings, and reputation within dedicated sites.
The most important thing for any organization is DATA. There can be 100 of front end applications which utilizing the same data for different purpose. Data plays an important role for any CMS application. This presentation touches different viewpoint while migrating data from external database to Sitecore CMS.
By using these details we able to successfully migrate over 5,00,000+ records in Sitecore.
This document outlines an agenda for a talk on practical Rails development. The agenda will focus on RESTful Rails and additional bonuses, and will not cover testing, databases, security, caching and scaling, or internationalization. It provides an overview of Rails, describing it as an open-source web framework using the Model-View-Controller pattern to develop database-backed web applications in a pure-Ruby environment.
Flexible Permissions Management with ACL TemplatesJeff Potts
This is was presented as an ignite-style lightning talk at DevCon 2018 in Lisbon. It discusses an open source add-on called ACL Templates which can be used to separate ACL settings from code.
The document proposes a 2-tier automatic and semi-automatic system for checking EPUB accessibility. The system would check EPUB files against 156 points related to semantics, navigation, metadata, and other accessibility guidelines. 39 points could be automatically checked through a standalone PC program, while 117 points would require a semi-automatic web-based check linked to an HTML editor. The system aims to improve on current EPUB validation tools by specifically checking for accessibility issues. Future work includes making more checks fully automatic using machine learning.
Are you ready to move to a new CMS, but unsure how you're going to migrate your content?
You know that you’re bound to run into issues associated with the migration of your site content, templates, and other assets from one platform to another and have questions of how to plan out a successful migration. Here are a few tips to help you prepare your site to make your migration as smooth as possible.
View the entire webinar at https://www.youtube.com/watch?v=XCW7OMQptR0.
Presented by Blend Interactive (www.blendinteractive.com) and Siteport (www.siteport.net).
PLAT-18 Alfresco iOS Mobile Application Details and DesignAlfresco Software
In this session, we will explain how the Alfresco iOS Mobile Application was designed and developed. We’ll focus on the implementation details including the CMIS client, when the application talks directly to Alfresco API’s and some details, tips and tricks for Objective-C iOS development. You’ll learn the Open Source project hierarchy including how to modify, build and run the application. You’ll also learn about our future plans for the application and the project, and perhaps become a contributor yourself!
Alfresco iOS Mobile Application In Depth Details and DesignAlfresco Software
The document discusses Alfresco Mobile, an open source mobile app for Alfresco. It provides an overview of the app's architecture, which uses CMIS to communicate with Alfresco via REST. It demonstrates features like browsing, searching, and uploading content. The presenters describe Zia Consulting's role in developing the app and releasing the source code. They invite others to contribute and announce upcoming version 1.1 of the open source project.
SharePoint Development in Government EnvironmentsGunjan Datta
This document discusses development restrictions and approaches for building solutions in government SharePoint environments. It notes limitations including no server-side access, limited available tools, and SharePoint 2010/2013 only. It then summarizes various out-of-the-box and no-code approaches for building solutions within these constraints, such as using built-in web parts, JavaScript linking, and the REST API and client-side libraries.
George Wilson presented on modern cloud architecture and automation for websites built with content management systems like Joomla. He demonstrated how to automate the deployment of a Joomla site on AWS using just 7 commands and a configuration file. This included uploading the code, creating the application version, and provisioning the environment. Wilson discussed the rise of using CLIs and APIs to manage websites and their content programmatically. Documenting APIs with OpenAPI/Swagger was presented as a best practice. While these techniques may not apply to all Joomla sites, Wilson argued they are relevant for many sites in Joomla's target markets that prioritize agility and automation.
PLAT-17 Alfresco iOS Mobile Application Details and DesignAlfresco Software
Presentation given at DevCon 2011 San Diego by Ryan McVeigh and Gi Lee.
Video accompanying this session is at: http://www.youtube.com/watch?v=gs0h6sSXVyQ
In this session, we will explain how the Alfresco iOS Mobile Application was designed and developed. We’ll focus on the implementation details including the CMIS client, when the application talks directly to Alfresco API’s and some details, tips and tricks for Objective-C iOS development. You’ll learn the Open Source project hierarchy including how to modify, build and run the application. You’ll also learn about our future plans for the application and the project, and perhaps become a contributor yourself!
OCLC Update and WorldShare ILL / ILLiad Best Practices DiscussionWiLS
Jeff Brunner from WiLS gave an update on OCLC services. He recommended continuing to use BRI for loans and mentioned a new British Library purchase service that can be accessed through an ILLiad addon. WorldShare ILL will soon support book club workflows and changes are coming to how in-process funds are handled in IFM. Testing of the IFM changes will take place over the summer.
This document provides an analysis and interpretation of Homer's epic poem The Iliad by scholar Wallace Gray. Gray argues that the work is not truly about war itself, but rather focuses on the Greek heroic code and the character of Achilles. The heroic code centered around concepts of being the best (aristos), merit bestowed by others (arete), and exploits that gain prestige (aristeia). Gray illustrates how Achilles embodies these concepts and how his withdrawal from battle represents a loss of arete when Briseis is taken from him. The document also compares the ancient Greek heroic code to modern concepts of fame, rewards, and how people seek validation from others.
Book 22 of the Iliad describes the final confrontation between Achilles and Hector. Zeus considers saving Hector but decides his fate is to die. Athena tricks Hector into stopping his retreat and facing Achilles. In their duel, Achilles kills Hector with a spear thrust to the throat. The book reflects Ancient Greek values like heroic glory in battle and the gods influencing outcomes of war. It demonstrates the religious beliefs that gods favored certain people and controlled human destinies.
This powerpoint helps to provide the backstory to the Iliad, and illustrates the key gods in the text along with their affiliation for Greeks or Trojans.
Homer was believed to have been blind and lived in the 700s BC on the Greek island of Chios. He wrote two important literary works - The Iliad and The Odyssey. The Iliad tells the story of the Trojan War and how Helen was taken from her husband Menelaus, starting the war. The Odyssey describes Odysseus' journey home after the war.
I made this power point presentation in World Literature for I was assigned to report about the full story of "The Iliad" by Homer. Additionally, this presentation includes themes and literary approach applied in the story. I hope this could help you in literature subject. :)
Instructor: Mr. Jaime M. Forbes
Presenter: Marie Buena "Yeng" Bunsoy
The document provides an overview of Homer's epic poem The Iliad, including details about its author, type of work, characters, plot, themes, and other literary elements. It was written in ancient Greece around 750 BC and focuses on the Trojan War, particularly the quarrel between Achilles and Agamemnon and its consequences. The summary highlights the major conflict between Achilles and Agamemnon, the rising action involving Hector's assault and Patroclus' death, and the climactic moment of Achilles' return to combat.
The document provides a summary of key facts and themes from Homer's epic poem The Iliad. The Iliad chronicles the final year of the Trojan War and focuses on the quarrel between Achilles and Agamemnon and its consequences. Chief motivations for the war include the pursuit of glory, pride, and the glory of battle contrasted with the horror of war. Recurring themes include the glory of war, military values taking precedence over family, and the impermanence of human life.
The document provides an overview and analysis of Homer's epic poem "The Iliad". It discusses why the poem is studied, defines the epic hero and how Achilles exemplifies this as the central hero of the work. It explores themes of glory, excellence, and the literary device of the "aristeia". Key sections analyze the definition of an aristeia and highlight important details from several books in "The Iliad", including the introduction of Achilles' rage in Book 1 and Helen's review of the champions in Book 3.
The document provides a detailed summary of the plot of the Iliad, one of the most influential Greek epics. It describes the beginning of the story, including the quarrel between Achilles and Agamemnon that starts the epic. It then summarizes the major events that follow, such as battles between the Greeks and Trojans, the deaths of Patroclus and Hector, and the ransoming of Hector's body. The document also discusses the Iliad's history, role in Greek society, influence on education and popular culture, and major themes like fate, love, mortality, and pride.
The document provides background information on Greek mythology and its purpose and characteristics. It discusses how myths address fundamental human questions and either explain the natural world or teach people how to behave in their culture. Myths usually originate in oral tradition and describe the nature of gods or provide examples of virtuous behavior through hero stories. The Greeks believed gods played an active role in human affairs and took sides in conflicts, though they were not all-powerful.
The document provides background information on several key characters in Homer's epic poem The Iliad, which describes the final year of the Trojan War. It summarizes Achilles as the greatest Greek warrior, Paris as the Trojan prince who kidnapped Helen, and Hector as the noble Trojan warrior and defender of Troy. It also discusses the events that sparked the war, including Paris taking Helen from her husband Menelaus, and the subsequent conflict between the Greeks led by Agamemnon and the Trojans.
The Iliad by Homer tells the story of the Trojan War. It focuses on the quarrel between Achilles and Agamemnon and its consequences. When Agamemnon takes Briseis, one of Achilles' war prizes, Achilles withdraws from battle in protest. Without Achilles, the Greeks are pushed back by the Trojans led by Hector. Patroclus wears Achilles' armor into battle, but is killed by Hector. In revenge, Achilles ends his feud and returns to the fighting, killing Hector. The epic concludes with Hector's funeral.
The document provides background information on Homer's epic poem "The Iliad". It discusses the epic form, including conventions like invoking the muses, beginning the story in medias res, using stock epithets and formulaic language, and including long formal speeches. It summarizes the events that led to the Trojan War, focusing on the role of Achilles and the consequences of his rage, which is the central theme of the poem. Key elements like foreshadowing and analyzing confusing language are also discussed.
This document discusses how libraries in the University of Wisconsin system have implemented the OCLC Knowledge Base to improve resource sharing. It provides details on setting up the KB, including adding holdings, customizing settings in OCLC and ILLiad, and establishing routing rules to automate requests. The KB has led to faster turnaround times, increased borrowing and lending, and cost savings by reducing intermediary fees. It allows libraries to share unique e-content and make full use of their collections through direct linking between systems.
ER&L 2019 - Forming a More Perfect Knowledgebase: A Tale of Publisher, Vendor...Matthew Ragucci
This session examines how publishers and vendors collaborate to make a more seamless knowledgebase experience for librarians. Representatives from Wiley and OCLC will discuss KBART file creation, representation, and more. A representative from OhioLINK will explain how the state of the knowledgebase affects workflows at the consortium and library levels.
This session will consider: - what data is available from index blocks - Cascade's object and data types and their implications on indexes - organizing transformation 'formats' for multi-/re-use Example widgets include: - Handy reports for project managers and site administrators - News aggregation and syndication blocks - Dynamic decision tree web widgets - XPath-based search and browse web widgets Bring your inspired indexing ideas and innovations for sharing.
Building enterprise records management solutions for share point 2010Eric Shupps
This document summarizes options for building enterprise records management solutions in SharePoint 2010. It discusses what records management is, including the need to tightly control and audit records. It outlines two main options for handling records - in-place within existing sites or in a separate records center. It covers features like document IDs, content organizers, and document conversion that can help with records management. It also discusses holds and discovery for legal processes like eDiscovery. Finally, it briefly touches on retention policies.
The CTW Library Consortium, consisting of Connecticut College, Trinity College, and Wesleyan University, implemented a Demand-Driven Acquisitions (DDA) program in 2014 to provide access to ebooks. The program is managed through YBP and provides access to over 15,000 ebook titles through EBL. Each school has its own workflow for managing short-term loans and purchases. The program has faced challenges from rising short-term loan costs and changing publisher policies. Options for addressing these challenges include removing publishers, implementing mediation, or automatically purchasing titles after a certain number of loans. The consortium will conduct a review of the program in 2015 to evaluate the monographic needs not currently met and potential expansion
CCI2019 - Monitorare SQL Server Senza Andare in Bancarottawalk2talk srl
Monitorare SQL Server può diventare un affare decisamente costoso. Certo, sul mercato ci sono moltissime soluzioni a pagamento, ma che fare se le istanze sono molte e i soldi sono pochi?
In questa sessione combineremo diversi strumenti open source (InfluxDB, Telegraf , Grafana, DbaTools and many more) per raccogliere metriche di performance significative, analizzare i dati raccolti, creare degli alert per gli eventi critici, fare troubleshooting dei problemi e pianificare le risorse per il futuro. Raggiungimi in questa sessione e vedrai che il monitoring non è un business per milionari.
By Gianluca Sartori
ER&L 2022 - Set It and Forget It: Librarian, Publisher, and Vendor Perspectiv...Matthew Ragucci
1) The document discusses a webinar on the benefits of KBART automation from the perspectives of a librarian, publisher, and vendor.
2) KBART automation involves publishers automatically sending updated holdings information to knowledge bases via APIs on a regular basis, reducing the workload for librarians and improving the accuracy of library holdings.
3) While KBART automation has benefits, libraries should ensure collections are set up correctly in the knowledge base and monitor for any errors in the automated holdings updates from publishers. OCLC is working with Wiley to ensure a successful launch of their new KBART automation feeds.
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Hands Free Articles: Implementing and Maximizing OCLC Knowledge Base in ILLiad
1. HANDS FREE ARTICLES
Implementing and Maximizing OCLC
Knowledge Base in ILLiad
Alison Johnson
March 20, 2013
ILLiad International Conference
2. IN THIS PRESENTATION…
•
•
•
•
•
•
•
•
What is the Knowledge Base - Alisa Whitt from OCLC
Our Story
Demonstration
Implementation Process
Revising Your Workflow
Troubleshooting
Ongoing Maintenance
Assessment
4. OUR STORY
Jackson Library, Indiana Wesleyan Univ.
•
•
•
•
•
•
I supervise Interlibrary Loan
1.5 FTE Support Staff
2-3 Student Employees
Fill almost 12,000 request per year
Serve 15,000 students
Over 80% distance students
5. OUR STORY
Our Knowledge Base Project
Who? Me
What? Implementation of OCLC’s
WorldCat knowledge base
When? Summer 2011
Why? We were implementing
Document Delivery service and didn’t
want to have to redesign our workflow
at a later date.
How? …
6. OUR STORY
Before implementing the Knowledge
Base…
• No good way of loaning our e-journal
collection
• We were deflecting all e-journal
requests
• Document Delivery was done
completely outside of ILLiad
• Whenever we needed to deliver a
pdf, we attached it to an email
7. OUR STORY
After implementing the Knowledge
Base…
• Speedy workflow for requesting and
filling e-journal requests
• 25% of our lending requests are from
e-journals
• Document Delivery is easily
integrated into workflow.
• We can quickly deliver pdf’s to our
patrons and other libraries
8. OUR STORY
Has it been worth it?
• Yes!
• Direct Request for articles gets our
patrons their information much
faster
• When we borrow e-journal articles,
we are actually requesting from
libraries who can and will loan
• We are able to save processing time
on many requests
• It has prompted us to streamline our
workflows in many ways
9. OUR STORY
Is it perfect and easy?
• No
• But it’s much better than the old way
of requesting e-journals
• We need this technology to improve
ILL for articles
• The old way is not satisfactory
11. DEMONSTRATION
Borrowing…
•
Normal (non-KB) Procedure for Articles
• Patron places request
• Process Copyright
• Check to see if you own it
• Identify an OCLC record
• Guess which lenders have it and might
loan it
• Send request
• Receive request
• Notify patron
16. DEMONSTRATION
Borrowing/Doc Del…
•
Normal (non-KB) Procedure for Articles
• Patron places request
• Process Copyright
• Check to see if you own it
• Route request to Doc Del
• Navigate to database
• Navigate to article
• Save PDF
• Notify patron
23. DEMONSTRATION
Lending…
Normal (non-KB) Procedure for Articles
• Lending request received
• Check to see if you own it
• Retrieve the article from shelf or database
• Scan or upload article
• Deliver to borrowing library
29. IMPLEMENTATION PROCESS
#1 - Getting Started
•
Contact OCLC – WorldCat knowledge base
request form
https://www.oclc.org/forms/wckbrequest.en.html
•
Receive your Step-by-step Welcome Guide
•
Attend Implementation Webinar
•
Locate and read all available
documentation (see next slide)
30. IMPLEMENTATION PROCESS
Main Sources of Documentation
Building your WorldCat knowledge base
http://www.oclc.org/support/documentation/collectionmanagement/build_kb.pdf
WorldCat knowledge base documentation (login)
https://www.oclc.org/support/worldshare-managementservices/worldcat-knowledge-base-doc
Implementation Steps for Resource Sharing
https://www.oclc.org/support/services/resourcesharing/ersa.en.html
Setting up Direct Request for Books and Articles in ILLiad
https://prometheus.atlassys.com/display/ILLiad/Unmediated+ILL++Direct+Request
31. IMPLEMENTATION PROCESS
#2 - Add Your Holdings
•
Option 1: Pubget
Provide login information for each vendor and
Pubget automatically imports and updates your
holdings in KB
•
Option 2: OCLC WorldShare/Service Config.
interface
Select from collections that are already in the KB
(but not found in Pubget) and modify to reflect
your unique holdings.
•
Option 3: Upload unique collections
Add special collections that are not in KB
32. IMPLEMENTATION PROCESS
#2 - Add Your Holdings
Option 1: Pubget
• Easiest method, automatically updates
• Works with most, but not all, vendors (no ebooks)
•
•
•
•
•
Gather administrative login and password for
all database providers/vendors
Enter data into Pubget
Pubget does the rest of the work!
Tip: Copy their list of providers, highlight the
ones your library uses, cross off when info is
collected
Contact Pubget if any of your providers are not
listed – Support is very responsive
33.
34. IMPLEMENTATION PROCESS
#2 - Add Your Holdings
Option 2: OCLC WorldShare/Service
Configuration interface
• If you don’t have access to WorldShare yet,
you can use Service Configuration module
• Use this to add collections that are not
available in Pubget (and e-book collections)
•
•
Locate the collection you want to add
If needed, modify it to meet your specific
holdings
35.
36. IMPLEMENTATION PROCESS
#2 - Add Your Holdings
Option 3: Upload unique collections
• Add special collections not found in
knowledge base and print serials (optional)
•
•
•
•
Add a new collection to the KB
Then upload a spreadsheet in KBART format
Or manually build a collection Title-by-Title
http://www.oclc.org/support/documentatio
n/collection-management/kb_new.pdf
37.
38. IMPLEMENTATION PROCESS
#3 – Configure Settings in
WorldShare/Service Configuration
•
•
•
•
Use the documentation to understand the
Service Configuration module
Configure institutional-level settings
• Show holdings in WorldCat (set to
Yes) for all collections
Configure collection-level settings
(Properties tab)
• Turn off “Set WC holdings” for
specific collections, if desired
Turn service on in FirstSearch Admin
39.
40. IMPLEMENTATION PROCESS
#4 – Add ILL License Data
•
•
•
•
•
•
Get a copy of the license agreement for each
provider
Standard license agreements are often available
online
Most license agreements have a section/statement
about ILL
See what other libraries have done:
https://www.oclc.org/resourcesharing/features/articles.en.html
Set the ILL status and choose lending instructions
for each of your collections in Service
Configuration
It’s easiest to do this after all of your collections
are loaded
43. IMPLEMENTATION PROCESS
#5 – Set up deflections in Policies
Directory
•
•
Remove any deflections for e-serials (At
this point, you are set for enhanced
lending)
Create a deflection for ILL set to “No” in
properties tab
44.
45. IMPLEMENTATION PROCESS
#6 – Setup Direct Request
• Create Custom Holdings groups for lenders
Search Policies Directory for Group
Symbol “KBIL”
• Create a Custom Holdings Path
• Create a Direct Request profile for articles
(must have one for loans first)
• Set up Direct Request for e-books (if
desired)
• Documentation from Atlas available here:
• https://prometheus.atlassys.com/display/ILLiad/Unmediated+ILL
+-+Direct+Request
47. Step #1 - Create a Custom Holdings Group for Direct Request for Articles
48. Step #1 (cont.) - Create a Custom Holdings Group for Direct Request for Articles
49. Step #2 - Create a Custom Holdings Path to use for Direct Request Articles
50. Step # 3 – Create a Direct Request Profile for Articles
Step # 3 – Create a Direct Request Profile for Articles
51. (If you don’t already have a Direct Request Profile for
books, here’s what ours looks like…)
52. IMPLEMENTATION PROCESS
#6 – Modify ILLiad Settings
• Set up a routing rule to automatically send
requests to Awaiting Direct Request
Processing
•
Create a routing rule to gather all requests
with a link in the Collections tab (ie. Awaiting
eJournal Processing). Make one for Lending
and Borrowing.
53. IMPLEMENTATION PROCESS
#6 – Modify ILLiad Settings
• Create Custom Queues for Awaiting eJournal
Processing and Awaiting Lending eJournal
Processing
54. IMPLEMENTATION PROCESS
#6 – Modify ILLiad Settings
• Create any Email Routing rules that you
might need (probably for Doc Del)
56. IMPLEMENTATION PROCESS
#7 – Redesign your workflow
•
•
•
Rethink how you deliver PDF’s. Is it
efficient enough to handle more
requests?
Will you be doing document delivery for
your patrons? Need new processes,
policies, procedures, emails, etc.?
Next section…
58. REVISING YOUR WORKFLOW
Things to Consider: Deliver or Cancel
•
If your patron requests something you own
electronically, do you want to deliver the pdf?
Cancel the request and tell them where to find
it? Or both?
•
Our Situation:
• For certain patron types we deliver AND provide
email with instructions.
• For certain patrons we only provide instructions.
• We use the Doc Del module for both of these
types.
59. REVISING YOUR WORKFLOW
Things to Consider: Document Delivery
•
Will you be doing document delivery for your
patrons? Need new processes, policies,
procedures, emails, etc.?
•
Our Situation:
• Previously we were cancelling requests for things
we owed and handling them outside of ILLiad
• We wanted to deliver articles to patrons’ ILLiad
accounts instead of email or emailing a link.
• We wanted requests to count statistically as Doc
Del.
• We implemented the Doc Del module and created
new processes to handle various types of Doc Del
requests.
60. REVISING YOUR WORKFLOW
Things to Consider: Document Delivery
•
•
NOTE: Collections tab is not available in Doc Del, so link
should be used prior to moving request to Doc Del.
Our Document Delivery Process
•
From Awaiting Request Processing…
• Route requests to one of these:
• Awaiting DD Stacks Searching
• Awaiting DD PDF Customer Contact
• Awaiting DD Email Customer Contact
• Awaiting DD Cancellation
•
For articles in the Awaiting eJournal Processing
queue:
• Locate the article using the link in the
Collections tab. Save the pdf to the ILLiad
server’s pdf folder. Name it with the transaction
number.
• Route to Awaiting DD PDF Customer
Contact
• Open request and use email routing to email patron
and move request to Finished.
61. REVISING YOUR WORKFLOW
Things to Consider: Document Delivery
•
Document Delivery Process
•
(Un-tested) Alternative…
• Can’t use email routing to route from one
Awaiting e-journal processing in Borrowing to
Request Finished in Doc Del
• But perhaps you could use email routing to move
it to a special borrowing status and then use a
Routing Rule to move all those requests to Doc
Del Request Finished
62. REVISING YOUR WORKFLOW
Things to Consider: Document Delivery
•
Document Delivery Process
•
More alternatives…
• Some libraries just cancel the request and send
the patron a link (if it’s cancelled, you can’t
deliver a pdf when you want to)
• Some libraries send the request to “Request
Finished” and send patron link or pdf (if you move
it request finished in Borrowing, it will count
against your copyright totals.
• You could create another special status within
Borrowing for completed e-journal requests.
63. REVISING YOUR WORKFLOW
Things to Consider: Delivering PDF’s
•
Rethink how you deliver PDF’s. Is it efficient
enough to handle more requests?
•
Our Situation:
• The few PDF’s we delivered, we sent by
email outside of ILLiad.
• We implemented processes for sending
PDF’s via Odyssey or using OCLC Article
Exchange
64. REVISING YOUR WORKFLOW
Things to Consider: Delivering PDF’s
•
Lending: Delivering PDF’s to other libraries
• Save PDF to “images” folder on ILLiad
server
• For “Odyssey – PDF Enabled”
• Click “Mark Found Scan Now”
button
• Article will automatically be
imported into Odyssey
• Click “Deliver”
65. REVISING YOUR WORKFLOW
Things to Consider: Delivering PDF’s
•
Lending to other Libraries:
• Save PDF to “images” folder on ILLiad
server
• For “Odyssey” not PDF enabled
• Click “Mark Found Scan Now”
button
• Convert to tiff using MyMorph (free
program)
• Click “Import Image” in Odyssey
and “Deliver”
• OR just deliver using Article Exchange
66. REVISING YOUR WORKFLOW
Things to Consider: Delivering PDF’s
•
Lending to other Libraries:
• For Odyssey not enabled – Use Article
Exchange
• Requires installing Article Exchange
Addon and creating Custom Email
Routing for Article Exchange
67. REVISING YOUR WORKFLOW
Things to Consider: Delivering PDF’s
•
Borrowing/Doc Del: Delivering PDF’s to our
patrons
• Save the PDF to the ILLiad server’s PDF
folder. (put shortcut on desktop)
• Contact the customer with the appropriate
method to tell them it’s there.
Requires staff have permissions to write to the PDF
folder on the ILLiad server
68. REVISING YOUR WORKFLOW
Things to Consider: eBooks
•
Most e-book collections are not lendable via ILL
•
Not necessary to add to KB, but would notify you
if your patrons request an e-book you own
69. REVISING YOUR WORKFLOW
Things to Consider: Open Access
•
•
Open Access collections are built into the KB
You can elect to add these as a whole or by
individual titles
•
PRO: Other libraries who have not added these
to their holdings will request them from you.
PRO: You will be notified when your patrons
request something that’s available Open Access
without having to do an extra search.
CON: These holdings are not maintained
accurately by publishers. Many times the fulltext is not available.
•
•
70. REVISING YOUR WORKFLOW
Things to Consider: Adding Print Holdings
•
If you don’t add your print holdings, Direct
Request may request these from other libraries if
you don’t have electronic as well.
•
We overlooked this, but it didn’t cause huge
problems because most of these requests
wouldn’t go through directly anyways so we had
to process them manually.
•
If something that you own appears on your
Copyright List, then you know for sure that you
have a problem.
72. TROUBLESHOOTING
Problem: Requesting things we own
•
•
You may notice titles that you own
appearing on the Copyright List
Make sure e-holdings are as complete as
possible in KB before turning on Direct
Request
73. TROUBLESHOOTING
Problem: Many requests come back
unfilled
•
•
Sometimes Direct Request does not pick
the best OCLC record
You can set Direct Request preferences to
require at least five lenders in lending
string
74. TROUBLESHOOTING
Problem: Links do not lead to articles
•
•
•
Open Access links are often not correct
An individual database may not be linking
correctly
Call OCLC to make sure links are
generating properly
76. ONGOING MAINTENANCE
Update Custom Holdings groups
•
•
Particularly the KB groups that you use for
Direct Request for Articles
Add libraries who have recently activated the KB
77. ONGOING MAINTENANCE
Check Pubget Logins
•
•
•
Check to see if all the logins have been recently
updated and if any of them say FAILED
You may need to find out if someone changed
the login/password
If you can’t identify the problem, contact Pubget
Support by email and they will help fix it.
78. ONGOING MAINTENANCE
Add New Collections
•
•
•
Preferably you can just add the new vendor to
Pubget and new collections will be added to KB
Remember to go into KB and set the licensing
settings for each new collection
If you add a new collection, but not a new
vendor, Pubget will add it, but you will still need
to go into KB and set the licensing settings
79. ONGOING MAINTENANCE
Update any manually added holdings
•
•
•
If you upload your print serials, you’ll need to do
a new upload periodically
If you added any collections through the KB and
manually edited them, you will need to update
them when changes occur.
Tip: Keep a spreadsheet where you note which
collections were added manually
80. ONGOING MAINTENANCE
Check Licensing Data for all Collections
•
•
•
Have a student go through and check each
collection to make sure that licensing data is set
Have them keep a list of collections that were
not set and change them to Yes.
Then you can go back and change any that
should not be Yes.
81. ONGOING MAINTENANCE
Check Request for Items You Own
•
•
•
Spot check to make sure you aren’t requesting
things you own
One good way to check: Go to Doc Del and look
through requests that have “Direct Request” in
the Lending String. These should all say “Held
by your Library” in the Notes field. If not, find
out why.
Be sure to check your Over Copyright list for
things you own.
82. ONGOING MAINTENANCE
Check Accuracy of Links in Collections Tab
•
•
•
Will help identify areas where your KB holdings
are not correct
Look for requests in Borrowing that have a note
“Held by your library” Since these requests were
not moved to Doc Del, you can assume that you
did not really have access to the items.
Look at Lending requests that were cancelled
and check for links in the Collections tab.
84. ASSESSMENT
Borrowing Questions
• How many articles were successfully sent
through Direct Request?
• Is the turn-around time for these articles
better than regular articles?
• If so, at what point in the process is the time
being saved?
• How much time total did Direct Request
articles save us?
• How many requests are not being
successfully sent through Direct Request?
• Why are they being blocked by Direct
Request?
85. ASSESSMENT
How many articles were successfully sent
through Direct Request?
For a three-month period in 2012…
30% of filled article requests were Direct
Request (287 out of 959)
How to get this data:
Shows requests that were successfully sent via
Direct Request (will not include ones that failed,
but will include those that come back unfilled)
86. ASSESSMENT
Is the turn-around time for these articles
better than regular articles?
Average turn-around of 1.98 days compared
to 6.26 days (Nov. 2012)
Much better!!
How to get this data:
Pick a typical month. Use the previous Custom Search
to get transaction numbers for Directly Requested
articles for that month. Run ILLiad’s Turn Around
Time Report and export the transaction detail into
Excel. Copy the data for just the Direct Request
transactions and figure the average turn around time.
Compare this to the turnaround time provided by the
report. (Must convert the minutes/days/hours be
consistent)
87. ASSESSMENT
At what point in the process is the time
being saved?
Submitted – Sent = 14.47 hours
(compared to 1.9 days)
Sent – Delivered = 1.43 days (compared
to 4.35 days)
KB is more accurate for selecting lenders
and KB lenders fill requests faster.
How to get this data:
Use the Turn Around Time report created in the
last slide.
88. ASSESSMENT
How much time total did Direct Request
articles save us?
During a three-month period…
We had 287 articles sent directly.
It easily takes one minute to process
article requests manually.
So we saved at least 287 minutes (about 5
hours) in three months.
How to get this data:
Use the Custom Search from three slides back to
get the total number of requests and then
multiply by the time it takes to process requests
manually.
89. ASSESSMENT
How many requests are not being
successfully sent through Direct Request?
During a three-month period…
672/959 of filled article requests were not
direct requests (70%)
How to get this data:
Use Custom Search from a few slides ago
90. ASSESSMENT
Why are they being blocked by Direct
Request?
Held by our Library
This is a good type of block
No ISSN or OCLC# on request
Not enough lenders
There aren’t enough KB lenders available or
sometimes the record selected by OCLC# does not
have enough but another one would have
ISSN search with too many hits
Cannot process more than 25 records
How Direct Request searches:
If request contains ISSN and OCLC, DR will search
by ISSN.
If ISSN results in less than 25 hits, DR will select
the bib record first by DLC (Library of Congress)
then by number of holding codes on the record.
91. ASSESSMENT
Borrowing CONCLUSIONS
•
•
•
Requests take less staff time
Requests are filled much faster
The potential time-savings is limited by the
number of requests that can successfully go
through Direct Request
92. ASSESSMENT
Borrowing /Doc Del Questions
• How many articles were successfully
identified as owned by us?
• How often were the links incorrect?
• Why were the links incorrect?
• How many open access requests did we
fill?
• How much time did the links save us?
93. ASSESSMENT
How many articles were successfully
identified as owned by us?
During a 3-month period…
We were automatically notified that 377
requests were owned by our Library.
133 of these had links to the full-text.
How to get this data:
Look at Doc Del article requests with “Direct
Request” in the Lender String field.
94. ASSESSMENT
How often were the links incorrect?
Out of 487, 110 were incorrect (23%)
How to get this data:
Look for requests in Borrowing that have a
note “Held by your library” Since these
requests were not moved to Doc Del, you can
assume that we did not actually own.
95. ASSESSMENT
Why were the links incorrect?
Publisher
Link Not
Working
9%
Publisher
Holdings
Incorrect
59%
Open
Access
Links
16%
Staff Error
9%
Print
Holdings
Incorrect
7%
How to get this data:
Run the previous search and go through each request to
see why the link didn’t work.
96. ASSESSMENT
How many Open Access requests did we
fill?
More difficult to measure because
“Collections” tab is not available in Doc
Del.
To track this, have staff include something in
the Note field or type “Online” in Lending
String.
97. ASSESSMENT
How much time did the links save us?
Request with links take under 1 minute to
process (133)
Without the links it takes at least an extra
minute per request
At least 133 minutes saved during a 3month period
Time also saved because we didn’t have to
check the rest of the article requests to see if
we owned them
98. ASSESSMENT
Borrowing /Doc Del Conclusions
•
•
•
Saves time by identifying items we own
Links save time when retrieving the pdf for
Doc Del
Exposes Open Access resources that we
would otherwise have to search for… exact
number hard to determine
99. ASSESSMENT
Lending Questions
•
•
•
•
•
•
How many Knowledge Base requests were
received?
How much did this increase our lending?
How often did the links work?
Why were the links not working?
How much time was wasted on non-working
links?
How much time did these links save us?
100. ASSESSMENT
How many Knowledge Base requests were
received?
574 in a 3-month period
402 filled
This accounts for 25% of our lending during this
period
How to get data:
101. ASSESSMENT
Lending Questions
How much did this increase our lending?
Our article lending increased by 13%
from 2010-2011 to 2011-2012
Made us a net lender again even though our
book loans decreased
This year, we are up 24% from this point last
year (up by almost 700 requests).
These are easy requests to fill because of the
links!
103. ASSESSMENT
Why were the links not working?
Incorrect
Citation
11%
Incorrect
Holdings
89%
How to get
this data:
104. ASSESSMENT
How much time was wasted on nonworking links?
172 incorrect links in three months
Depends how much time you want your staff to
spend searching for each request
For Open Access links, it takes less than a
minute to Google the article title to see if it’s
available elsewhere.
For things we own, it takes just 5 seconds to
click on the link and see it doesn’t work. Then
just follow your normal procedures.
For things we never really owned, it should only
take 1 minute to discover we don’t own it and
cancel the request.
105. ASSESSMENT
How much time did these links save us?
402 requests in three months
A scanned requests takes at least 8 minutes of
staff time
A normal electronic request takes at least two
minutes of staff time
A KB request takes less than a minute of staff
time
Saved somewhere between 6 and 46
hours
106. ASSESSMENT
Lending Conclusions
•
•
•
•
Dramatically increased our opportunities to
lend
Much faster than our old method of
primarily scanning articles
KB requests are easy to fill
A substantial number of KB links don’t work,
but staff is in control of how much time they
spend on these