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Handling Knowledge in
Indian IT-Organization
Concept of Knowledge Management
 Efficient handling of information and resources within a commercial organization.
Current Statistics of Indian
IT-organizations –
Essential part of
business process
12%
with some technical
and cultural issues
31%
strategem to attain
known benefits
38%
not at all involved in
KM
19%
INDUSTRIES HAVE KM AS
Observations and proposals -
 Although knowledge is steered by human and can’t be transferred from one
person to another like Information can but in this era where almost every
organization have their separate IT department, Information Technology has
become an indispensable enabler of KM.
 Since in India which is digitizing so rapidly not just private but Govt. sectors too
needs KMS(Knowledge management system). Since it’s not an easy task to
handle tremendous amount of data and to study it and make sage decisions.
My learning and understandings from this
work…
 Few months back “Knowledge management (KM)” term was new for me.
 Misconceptions in KM (like Information Mgmt. and Knowledge Mgmt.)
 Role of KM in Indian Business organization
 Technology as a trump card in KM process
 Initiatives at IT organizations in India
 Knowledge acquisition sources
Conclusion :
 From technology’s aspect only servers are big problem and then availability of data
which any organizations have to deal with.
 May be not completely but technology can make a huge difference in the
organizations’ growth. Since a well implemented IT- infrastructure escalate chances of
project’s success whereas a complex one may lead to project failure.
 The IT-industry is very much resource -oriented and thus it’s important to ensure that
knowledge in the minds of resources is safeguarded.
 knowledge management, if initiated and cultivated with all strategic intent and
supported by the top decision makers is going to bring positive change in the
organization-its people, process, and practices.
References:
 “Review: knowledge management and knowledge management systems:
conceptual foundations and research issues” Alavi, M. and Leidner, D.E. (2001),
MIS Quarterly, Vol. 25 No. 1, pp. 107-36
 Dr. Sant wana Chaudhuri’s Knowledge Management in Indian IT Industries * 2011
3rd International Conference on Information and Financial Engineering IPEDR
vol.12 (2011) © (2011) IACSIT Press, Singapore
 Knowledge Management in Indian Information Technology (IT) organizations by
Miss. J. Lakshmi Lecturer (Social Work) & Mr. P. Aranganathan Assistant Professor
(MBA)
 Srivastava Anurag, N. Rajendhiran, Nandini Prasanna, Satish Prasad, (2001). “KM
in Wipro Infotech – A case review”; Management Review, Vol 13, No.4, pp 111 –
116
 Gold, A.H., Malhotra, A., and Segars, A.H. "Knowledge Management: An
Organizational Capabilities Perspective," Journal of Management Information
Systems (18:1) 2001, pp. 185-214.
Thank you
Himanshu Ajmera
himanshuajmera8@gmail.com

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Handling Knowledge in Indian IT Organizations

  • 2. Concept of Knowledge Management  Efficient handling of information and resources within a commercial organization.
  • 3. Current Statistics of Indian IT-organizations – Essential part of business process 12% with some technical and cultural issues 31% strategem to attain known benefits 38% not at all involved in KM 19% INDUSTRIES HAVE KM AS
  • 4. Observations and proposals -  Although knowledge is steered by human and can’t be transferred from one person to another like Information can but in this era where almost every organization have their separate IT department, Information Technology has become an indispensable enabler of KM.  Since in India which is digitizing so rapidly not just private but Govt. sectors too needs KMS(Knowledge management system). Since it’s not an easy task to handle tremendous amount of data and to study it and make sage decisions.
  • 5. My learning and understandings from this work…  Few months back “Knowledge management (KM)” term was new for me.  Misconceptions in KM (like Information Mgmt. and Knowledge Mgmt.)  Role of KM in Indian Business organization  Technology as a trump card in KM process  Initiatives at IT organizations in India  Knowledge acquisition sources
  • 6. Conclusion :  From technology’s aspect only servers are big problem and then availability of data which any organizations have to deal with.  May be not completely but technology can make a huge difference in the organizations’ growth. Since a well implemented IT- infrastructure escalate chances of project’s success whereas a complex one may lead to project failure.  The IT-industry is very much resource -oriented and thus it’s important to ensure that knowledge in the minds of resources is safeguarded.  knowledge management, if initiated and cultivated with all strategic intent and supported by the top decision makers is going to bring positive change in the organization-its people, process, and practices.
  • 7. References:  “Review: knowledge management and knowledge management systems: conceptual foundations and research issues” Alavi, M. and Leidner, D.E. (2001), MIS Quarterly, Vol. 25 No. 1, pp. 107-36  Dr. Sant wana Chaudhuri’s Knowledge Management in Indian IT Industries * 2011 3rd International Conference on Information and Financial Engineering IPEDR vol.12 (2011) © (2011) IACSIT Press, Singapore  Knowledge Management in Indian Information Technology (IT) organizations by Miss. J. Lakshmi Lecturer (Social Work) & Mr. P. Aranganathan Assistant Professor (MBA)  Srivastava Anurag, N. Rajendhiran, Nandini Prasanna, Satish Prasad, (2001). “KM in Wipro Infotech – A case review”; Management Review, Vol 13, No.4, pp 111 – 116  Gold, A.H., Malhotra, A., and Segars, A.H. "Knowledge Management: An Organizational Capabilities Perspective," Journal of Management Information Systems (18:1) 2001, pp. 185-214.