The London Borough of Hammersmith and Fulham council implemented a desktop virtualization solution using Cisco technology to address budget challenges, enable greater flexible and mobile working, and improve security. The new VDI platform hosted in two data centers has led to a 20-25% reduction in cost per user, 80% lower power consumption, and a one-third reduction in total cost of ownership. It has also accelerated the shift to mobile working from 50% to 85% of employees.