The document summarizes how Inteligo Financial Services S.A. implemented a virtual distributed contact center for PKO Bank Polski S.A. using Cisco Unified Communication technology. This consolidated five separate contact centers into a single platform for improved customer service and resource utilization. The solution included Cisco Unified Contact Center Enterprise for intelligent routing, Cisco Unified Customer Voice Portal for self-service functions, and Cisco Unified Intelligence Center for reporting. The new infrastructure provided centralized management of agents, easier customization for new products, and higher customer retention rates.
Rubik builds software for banks to help them engage customers across channels, serve customers consistently, and help banks grow their business. Rubik's mission is to deliver a flexible and low-cost "Bank-in-a-Box" platform hosted in a secure environment. This will help banks reduce their technology costs and complexity over time. Rubik currently provides core banking software, payments, cards, collections and other products to over 300 financial institutions globally on its hosted platform.
1) The document discusses how banks are investing heavily in information technologies and telecommunications to provide more sophisticated services to clients through increased mobility and internet banking.
2) It highlights how HSBC is investing in videoconferencing and mobile technologies to improve collaboration and efficiency.
3) Michael Page is outsourcing its infrastructure and expanding use of collaboration technologies like Cisco to improve communications.
This document provides an overview of Lotus Expeditor, a server-managed rich client platform that extends service-oriented architecture (SOA) applications to desktops, laptops, kiosks, and mobile devices. It discusses key aspects of Expeditor like enabling rich web and composite applications, integration with existing systems, and centralized management. Examples are given of how Expeditor can be used to build applications for call centers, retail, knowledge workers and field service.
Microsoft Word - Widearea Systems Capabilities 2010Videoguy
Widearea Systems is a convergence technology company that provides unified communications solutions and services including visual contact center solutions, video conference scheduling and management solutions, and secure thin client solutions. Widearea's product lines aim to improve customer service and enable secure remote access and collaboration through video conferencing and virtualization technologies. Widearea was founded in 2001 and is certified as a Small Disadvantaged Business.
Rubik Financial provides banking technology solutions to over 340 financial institutions. It has 75 employees across offices in Australia, Singapore, Dubai, and Indonesia. Rubik's main product lines include phone and mobile banking, internet banking and security, card and payments systems, and receivables and recoveries systems. Rubik's goal is to deliver its "Bank-in-a-Box" technology platform as a flexible, low-cost, and hosted solution to meet all of a financial institution's banking system needs.
Allied Irish Bank implemented a Cisco contact center solution to gain flexibility in deploying agents across locations, improve collaboration between agents, and reduce costs. The Cisco Unified Contact Center Enterprise and Cisco Unified Communications Manager allow Allied Irish Bank to create virtual contact centers anywhere, share calls across locations, and cut hardware costs. The new solution also enhances customer experience and contact center agent productivity.
The SMART Islands Activation Program Empowerment through Mobile BankingMABSIV
The document summarizes the Islands Activation Program (IAP), an initiative by Smart Communications to provide mobile-based financial services to remote communities. The program is a partnership between Smart, microfinance institutions, and SEEDFinance. It allows island residents to perform transactions like remittances, payments, and micro purchases via mobile. As of 2012, the program had activated Smart Money centers in 71 communities and released over 7,000 Smart Money cards. The program aims to improve access to financial services in remote areas through branchless banking solutions.
Ims10 ims mobile - IMS UG May 2014 Sydney & MelbourneRobert Hain
The evolution of IMS throughout its 45 years makes it a perfect partner in the current Mobile Revolution. By leveraging IMS integration capabilities, IMS clients can easily extend the business value of their existing IMS transactions and databases, have a fast time-to-market, and reduce the TCO for their Mobile infrastructure. This session discusses a variety of options in integrating Mobile with IMS.
Rubik builds software for banks to help them engage customers across channels, serve customers consistently, and help banks grow their business. Rubik's mission is to deliver a flexible and low-cost "Bank-in-a-Box" platform hosted in a secure environment. This will help banks reduce their technology costs and complexity over time. Rubik currently provides core banking software, payments, cards, collections and other products to over 300 financial institutions globally on its hosted platform.
1) The document discusses how banks are investing heavily in information technologies and telecommunications to provide more sophisticated services to clients through increased mobility and internet banking.
2) It highlights how HSBC is investing in videoconferencing and mobile technologies to improve collaboration and efficiency.
3) Michael Page is outsourcing its infrastructure and expanding use of collaboration technologies like Cisco to improve communications.
This document provides an overview of Lotus Expeditor, a server-managed rich client platform that extends service-oriented architecture (SOA) applications to desktops, laptops, kiosks, and mobile devices. It discusses key aspects of Expeditor like enabling rich web and composite applications, integration with existing systems, and centralized management. Examples are given of how Expeditor can be used to build applications for call centers, retail, knowledge workers and field service.
Microsoft Word - Widearea Systems Capabilities 2010Videoguy
Widearea Systems is a convergence technology company that provides unified communications solutions and services including visual contact center solutions, video conference scheduling and management solutions, and secure thin client solutions. Widearea's product lines aim to improve customer service and enable secure remote access and collaboration through video conferencing and virtualization technologies. Widearea was founded in 2001 and is certified as a Small Disadvantaged Business.
Rubik Financial provides banking technology solutions to over 340 financial institutions. It has 75 employees across offices in Australia, Singapore, Dubai, and Indonesia. Rubik's main product lines include phone and mobile banking, internet banking and security, card and payments systems, and receivables and recoveries systems. Rubik's goal is to deliver its "Bank-in-a-Box" technology platform as a flexible, low-cost, and hosted solution to meet all of a financial institution's banking system needs.
Allied Irish Bank implemented a Cisco contact center solution to gain flexibility in deploying agents across locations, improve collaboration between agents, and reduce costs. The Cisco Unified Contact Center Enterprise and Cisco Unified Communications Manager allow Allied Irish Bank to create virtual contact centers anywhere, share calls across locations, and cut hardware costs. The new solution also enhances customer experience and contact center agent productivity.
The SMART Islands Activation Program Empowerment through Mobile BankingMABSIV
The document summarizes the Islands Activation Program (IAP), an initiative by Smart Communications to provide mobile-based financial services to remote communities. The program is a partnership between Smart, microfinance institutions, and SEEDFinance. It allows island residents to perform transactions like remittances, payments, and micro purchases via mobile. As of 2012, the program had activated Smart Money centers in 71 communities and released over 7,000 Smart Money cards. The program aims to improve access to financial services in remote areas through branchless banking solutions.
Ims10 ims mobile - IMS UG May 2014 Sydney & MelbourneRobert Hain
The evolution of IMS throughout its 45 years makes it a perfect partner in the current Mobile Revolution. By leveraging IMS integration capabilities, IMS clients can easily extend the business value of their existing IMS transactions and databases, have a fast time-to-market, and reduce the TCO for their Mobile infrastructure. This session discusses a variety of options in integrating Mobile with IMS.
Widearea Systems is a convergence technology company that provides unified communications solutions and services through three main product lines: V-Contax for visual contact centers, VC Wizard for video conference scheduling and management, and W-TEN secure thin client solutions. Widearea also offers professional services including implementation and management of voice and video teleconferencing, network security, and staff augmentation. Founded in 2001, Widearea is a small disadvantaged business certified by the SBA that serves enterprises and government agencies.
This document summarizes an e-book from a blog that provides strategic insights for telecommunications companies. It discusses the utility of software-defined networking (SDN) for telcos, how telcos can organize to offer new services and pursue growth, and the growth of SDN and network function virtualization in the telecommunications industry. The document outlines the business case and technical capabilities of SDN, as well as case studies of companies adopting SDN and market projections for SDN adoption and revenue. It also discusses how telcos can transform their business models and organizations, like IBM did, to focus more on new services.
Tagattitude presents building the relevant and ubiquitous digital money exper...Isabelle Berner
Tagattitude provides a mobile money platform that allows any phone to be used for secure electronic transactions. The platform was founded in 2005 and uses NSDTTM signature technology that works with all phones. It allows users to send money, pay for purchases, and transfer funds between accounts from feature phones and smartphones. Merchants can accept payments through various channels including phones, terminals, and online. The platform aims to increase financial inclusion through convenient, secure, and affordable mobile payment solutions.
"Hosted IP Services: Fleeting Fad or Evolving Environment?"John Turner
The document summarizes a presentation on hosted IP services and how they relate to Nicholas Carr's theory that IT no longer provides strategic advantage. It discusses how hosted IP services represent a fundamental shift in the ITC industry by allowing companies to outsource non-core IT functions. Examples are provided of how hosted services can enable business functions like mobility, disaster recovery, and multi-site unification. Early adopters are said to value the cost savings and focus on their core business that hosted services provide.
The document discusses banking technology trends and challenges in Islamic finance. It notes that technological changes are bringing faster speeds, more personalized experiences, and new tools that allow everyone to be a content creator. This is shaping three critical trends in banking: technology changes, behavioral changes, and business model changes. The document also summarizes some key challenges in Islamic finance technology and outlines areas of strategic focus going forward, including core banking products and mobile banking.
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNSMABSIV
GXI President Paolo Baltao announces the next generation GCASH mobile money services, which are expected to provide new features as well as create a more seamless experience for rural bank clients and GCASH users during the 2012 RBAP-MABS National Roundtable Conference on June 8.
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICESMABSIV
Mr. Melvin Yu of Cantilan Bank shares their technological development to illustrate how far banking technology has come – and what its implications have been during the 2012 RBAP-MABS National Roundtable Conference on June 8.
Asseco See Massbu Profile&Product PortfolioAna Miladinovic
Asseco SEE MASS BU specializes in developing, integrating, and implementing customized mobile and security solutions for the financial industry. They have over 18 years of experience and are recognized as a leader in the region. Their solutions include mobile banking, authentication servers, digital signatures, e-commerce security, and more. They employ over 1,200 people across several countries in Europe.
The Evolution of Mobile Money: Retail, the next frontierIsabelle Berner
The document discusses how retail transactions represent the next frontier for mobile money. It outlines the key requirements for mobile payments in retail settings, including security, speed, universal accessibility, and low costs. It then evaluates different technologies like USSD/SMS, NFC, and NFC2.0 against these requirements and identifies shortcomings. The document argues that Near Sound Data Transfer (NSDT) technology meets all the criteria and could enable universal mobile payments for both in-store and e-commerce retail transactions.
1. Introduction to mobile financial services and its implicationsMichael Nuciforo
The document discusses the capabilities and implications of mobile financial services. It examines case studies of leading mobile offerings around the world and new technologies on the horizon. Mobile provides opportunities for banks to reach consumers in new ways and influence behavior at the point of impact. Native mobile applications can enhance user experiences and security compared to mobile web. Examples are given of banks using mobile capabilities for tasks like deposits, payments, withdrawals, and more. The key takeaways are that mobile will be the primary customer connection, context is important, and native technology and security should be leveraged to add value for customers.
Colt is a European provider of networking and IT infrastructure services that sees pressure mounting on businesses to adapt quickly to changing technology and market demands. It takes a complete view of customer needs by integrating its networks, IT infrastructure, and expertise to deliver a powerful information delivery platform for European businesses. This platform allows customers to depend on Colt to provide innovative solutions that help reduce costs, accelerate speed to market, and make assets work harder through services ranging from traditional IT to cloud computing.
NLS provides the NURON core banking solution to help banks manage transactions and create flexible products across delivery channels. NURON manages the entire banking lifecycle simply and securely. It supports operations across time zones and currencies while providing offline functionality. NURON automates front, middle, and back office processes in real-time with benefits like ease of use, functionality, differentiation, and advanced funds transfer capabilities. It provides a stress-free solution for financial services.
Finacle Digital Commerce solution leverages the power of digital money to unlock new revenue streams, extend distribution reach, and foster customer loyalty for financial institutions, telecom service providers, and retailers.
Building multi-services in personal mobile devices based on partially trusted...Miguel Pardal
The document discusses building multi-services on personal mobile devices based on partially trusted domains. It proposes allowing a single device to host multiple self-contained services from different providers to improve customer convenience. This requires composing services that currently assume a fully trusted domain, while only establishing partial trust between organizations. The goal is models and tools to provide technical assurances allowing partial trust relationships for cross-organization service delivery. A pilot implementation is proposed using a payment network to load transport tickets onto secure cards while maintaining control for each organization.
Invitation Housing Technology Conference 2011George Grant
Housing Technology 2011 will take place on February 10th in Nottingham. The one-day event will include presentations on the latest housing technology innovations, success stories from housing providers, and an exhibition from leading technology providers. Attendees will include CEOs, IT directors, and operations directors from housing organizations. The agenda will include multiple presentation streams on topics like mobile working, document management systems, data sharing and compliance, and using technology to improve customer service. Sponsoring companies include Aareon, Actimax, Civica, IB Solutions, InTechnology, Kirona, MET, Mitel, and Optical Record Systems.
CzechInvest - Operational Programme Enterprise and Innovation offers businesses CZK 1.5 billion for development of information technologies and business support services
Odeabank implemented a Cisco collaboration platform including Cisco Unified Contact Center Enterprise to transform their customer experience. This allowed contact center agents to communicate with customers via multiple channels while also collaborating with colleagues. As a result, staff turnover in the contact center is below market average. The technology has helped Odeabank grow rapidly since launching in 2012 and be named the Most Innovative Bank in Turkey.
Banca d'Alba upgraded its Cisco Unified Communications Manager platform to improve internal communications and introduce video conferencing capabilities to reduce travel. It deployed Cisco Jabber on desktops which provided a unified workspace for collaboration through presence, instant messaging, and other tools. When it acquired another bank, Cisco Jabber allowed it to quickly integrate the new users onto its network at lower cost than other solutions. It has also used the Jabber SDK to build custom applications to further improve collaboration and support across its distributed organization.
Widearea Systems is a convergence technology company that provides unified communications solutions and services through three main product lines: V-Contax for visual contact centers, VC Wizard for video conference scheduling and management, and W-TEN secure thin client solutions. Widearea also offers professional services including implementation and management of voice and video teleconferencing, network security, and staff augmentation. Founded in 2001, Widearea is a small disadvantaged business certified by the SBA that serves enterprises and government agencies.
This document summarizes an e-book from a blog that provides strategic insights for telecommunications companies. It discusses the utility of software-defined networking (SDN) for telcos, how telcos can organize to offer new services and pursue growth, and the growth of SDN and network function virtualization in the telecommunications industry. The document outlines the business case and technical capabilities of SDN, as well as case studies of companies adopting SDN and market projections for SDN adoption and revenue. It also discusses how telcos can transform their business models and organizations, like IBM did, to focus more on new services.
Tagattitude presents building the relevant and ubiquitous digital money exper...Isabelle Berner
Tagattitude provides a mobile money platform that allows any phone to be used for secure electronic transactions. The platform was founded in 2005 and uses NSDTTM signature technology that works with all phones. It allows users to send money, pay for purchases, and transfer funds between accounts from feature phones and smartphones. Merchants can accept payments through various channels including phones, terminals, and online. The platform aims to increase financial inclusion through convenient, secure, and affordable mobile payment solutions.
"Hosted IP Services: Fleeting Fad or Evolving Environment?"John Turner
The document summarizes a presentation on hosted IP services and how they relate to Nicholas Carr's theory that IT no longer provides strategic advantage. It discusses how hosted IP services represent a fundamental shift in the ITC industry by allowing companies to outsource non-core IT functions. Examples are provided of how hosted services can enable business functions like mobility, disaster recovery, and multi-site unification. Early adopters are said to value the cost savings and focus on their core business that hosted services provide.
The document discusses banking technology trends and challenges in Islamic finance. It notes that technological changes are bringing faster speeds, more personalized experiences, and new tools that allow everyone to be a content creator. This is shaping three critical trends in banking: technology changes, behavioral changes, and business model changes. The document also summarizes some key challenges in Islamic finance technology and outlines areas of strategic focus going forward, including core banking products and mobile banking.
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNSMABSIV
GXI President Paolo Baltao announces the next generation GCASH mobile money services, which are expected to provide new features as well as create a more seamless experience for rural bank clients and GCASH users during the 2012 RBAP-MABS National Roundtable Conference on June 8.
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICESMABSIV
Mr. Melvin Yu of Cantilan Bank shares their technological development to illustrate how far banking technology has come – and what its implications have been during the 2012 RBAP-MABS National Roundtable Conference on June 8.
Asseco See Massbu Profile&Product PortfolioAna Miladinovic
Asseco SEE MASS BU specializes in developing, integrating, and implementing customized mobile and security solutions for the financial industry. They have over 18 years of experience and are recognized as a leader in the region. Their solutions include mobile banking, authentication servers, digital signatures, e-commerce security, and more. They employ over 1,200 people across several countries in Europe.
The Evolution of Mobile Money: Retail, the next frontierIsabelle Berner
The document discusses how retail transactions represent the next frontier for mobile money. It outlines the key requirements for mobile payments in retail settings, including security, speed, universal accessibility, and low costs. It then evaluates different technologies like USSD/SMS, NFC, and NFC2.0 against these requirements and identifies shortcomings. The document argues that Near Sound Data Transfer (NSDT) technology meets all the criteria and could enable universal mobile payments for both in-store and e-commerce retail transactions.
1. Introduction to mobile financial services and its implicationsMichael Nuciforo
The document discusses the capabilities and implications of mobile financial services. It examines case studies of leading mobile offerings around the world and new technologies on the horizon. Mobile provides opportunities for banks to reach consumers in new ways and influence behavior at the point of impact. Native mobile applications can enhance user experiences and security compared to mobile web. Examples are given of banks using mobile capabilities for tasks like deposits, payments, withdrawals, and more. The key takeaways are that mobile will be the primary customer connection, context is important, and native technology and security should be leveraged to add value for customers.
Colt is a European provider of networking and IT infrastructure services that sees pressure mounting on businesses to adapt quickly to changing technology and market demands. It takes a complete view of customer needs by integrating its networks, IT infrastructure, and expertise to deliver a powerful information delivery platform for European businesses. This platform allows customers to depend on Colt to provide innovative solutions that help reduce costs, accelerate speed to market, and make assets work harder through services ranging from traditional IT to cloud computing.
NLS provides the NURON core banking solution to help banks manage transactions and create flexible products across delivery channels. NURON manages the entire banking lifecycle simply and securely. It supports operations across time zones and currencies while providing offline functionality. NURON automates front, middle, and back office processes in real-time with benefits like ease of use, functionality, differentiation, and advanced funds transfer capabilities. It provides a stress-free solution for financial services.
Finacle Digital Commerce solution leverages the power of digital money to unlock new revenue streams, extend distribution reach, and foster customer loyalty for financial institutions, telecom service providers, and retailers.
Building multi-services in personal mobile devices based on partially trusted...Miguel Pardal
The document discusses building multi-services on personal mobile devices based on partially trusted domains. It proposes allowing a single device to host multiple self-contained services from different providers to improve customer convenience. This requires composing services that currently assume a fully trusted domain, while only establishing partial trust between organizations. The goal is models and tools to provide technical assurances allowing partial trust relationships for cross-organization service delivery. A pilot implementation is proposed using a payment network to load transport tickets onto secure cards while maintaining control for each organization.
Invitation Housing Technology Conference 2011George Grant
Housing Technology 2011 will take place on February 10th in Nottingham. The one-day event will include presentations on the latest housing technology innovations, success stories from housing providers, and an exhibition from leading technology providers. Attendees will include CEOs, IT directors, and operations directors from housing organizations. The agenda will include multiple presentation streams on topics like mobile working, document management systems, data sharing and compliance, and using technology to improve customer service. Sponsoring companies include Aareon, Actimax, Civica, IB Solutions, InTechnology, Kirona, MET, Mitel, and Optical Record Systems.
CzechInvest - Operational Programme Enterprise and Innovation offers businesses CZK 1.5 billion for development of information technologies and business support services
Odeabank implemented a Cisco collaboration platform including Cisco Unified Contact Center Enterprise to transform their customer experience. This allowed contact center agents to communicate with customers via multiple channels while also collaborating with colleagues. As a result, staff turnover in the contact center is below market average. The technology has helped Odeabank grow rapidly since launching in 2012 and be named the Most Innovative Bank in Turkey.
Banca d'Alba upgraded its Cisco Unified Communications Manager platform to improve internal communications and introduce video conferencing capabilities to reduce travel. It deployed Cisco Jabber on desktops which provided a unified workspace for collaboration through presence, instant messaging, and other tools. When it acquired another bank, Cisco Jabber allowed it to quickly integrate the new users onto its network at lower cost than other solutions. It has also used the Jabber SDK to build custom applications to further improve collaboration and support across its distributed organization.
DVB Bank implemented a Cisco unified communications solution including Cisco Jabber, WebEx Meetings, and TelePresence to improve communication across its 12 globally distributed offices. This enabled faster and more effective collaboration between employees. Staff can now easily see colleagues' availability and conduct real-time video meetings to discuss important issues and share desktops. The new system replaced disparate legacy tools and has led to improved productivity, decision making, and organizational agility for the global bank.
Software Developer Lowers Phone Costs, Improves Customer Care.
Quintiq adopted Jabber for voice services and introduced follow-the-sun support with Unified Contact Center Express.
Micro Focus Visual COBOL delivers a future-proof infrastructure for SNS BankMicro Focus
SNS Bank modernized its core banking application that runs on a Unisys mainframe in order to improve developer productivity, reduce business risk, and create a future-proof IT infrastructure. The bank automatically converted 95% of its existing 2.8 million lines of COBOL code to a new distributed environment using Micro Focus Visual COBOL and rewrote the remaining code in C++ and COBOL. Working with IBM Global Services, the project team successfully transferred the application to the new platform, achieving excellent performance while adhering to service level agreements.
Publix Employee's Federal Credit Union (PEFCU) implemented Cisco's IP Contact Center (IPCC) and IP Telephony platform to build an efficient call center and converge their voice and data networks. They selected Coleman Technologies to perform the system engineering and implementation. The solution integrated IPCC with their existing banking application to meet current needs and enable future enhancements. It provided skills-based routing, computer telephony integration, reporting, and scalability. The IPCC and IP Telephony platforms have exceeded expectations by providing a cost-effective, supportable solution that improves customer service and positions PEFCU for future applications and services.
Client Summary: ING
Challenge: Improve organizational capabilities to be able to adopt cloud computing.
Solution: Create awareness around cloud computing and train 1,500 people to build the right competencies and skills.
Results: Workforce acquired the appropriate skills and competencies to support ING in attaining the benefits of cloud computing.
Swisscom, a large telecommunications provider in Switzerland, was facing challenges in automating and integrating its cloud offering across business units. It worked with Cisco to implement a solution using Cisco Intelligent Automation for Cloud and VMware virtualization software. This provided automated provisioning, reduced costs by streamlining operations, and gave customers more flexible billing options. With Cisco's help, Swisscom now has an enterprise-wide cloud platform to better serve business customers.
The document provides an overview of ICSFS, a leading provider of universal banking software systems. Some key points:
- ICSFS was founded in 2004 as a spin-off from International Computer Systems focused on banking software.
- Their flagship product is ICS BANKS, a fully integrated, parameterised banking software suite that covers all core banking functions and can be customized for a bank's needs.
- ICS BANKS uses latest technologies like SOA and runs on Oracle databases for performance, scalability and high availability.
- ICSFS provides professional services including support, training and consulting to help clients implement and maximize the benefits of ICS BANKS.
Oman Arab Bank created a development network using Cisco technologies to safely test new banking services before deploying them on their production network. The development network allows them to innovate without risking stability. It has reduced disaster recovery time from an hour to 15 minutes and ensured services remained available during a cyclone. This network has supported Oman Arab Bank's leadership in financial technology innovation across the Middle East.
Cisco Systems was founded in 1984 by computer scientists Len Bosack and Sandy Lerner from Stanford University. It now has over 60,000 employees and annual revenue of $40 billion. The document lists the names and employee IDs of six Cisco employees. It provides background on Cisco's history, vision, mission, global facts, business segments, and strategies for human resources, finance, and operations. It also discusses Cisco's presence and market leadership in India.
IT Innovations Engine with Cisco Unified Data CenterOleg Konovalov
The document discusses how IT organizations currently spend most of their time and resources on maintaining existing infrastructure rather than focusing on new value-added services. It describes how Cisco's unified automation and management platform can shift IT activities towards more strategic work by automating infrastructure deployment, monitoring, updating and troubleshooting. This allows IT organizations to better align with and respond to business needs.
Fujitsu partnered with Cisco to develop new cloud solutions and improve its global operations. They created Fujitsu Cloud Connect Collaborate using Cisco Hosted Collaboration Solution to provide cloud-based collaboration tools in the UK. Cisco Unified Fabric was also implemented to connect Fujitsu's global data centers and improve service delivery. This transformed Fujitsu's business by providing a full range of cloud collaboration solutions and greater operational efficiency through improved provisioning and reduced costs. Over 20,000 new UK users have benefited from the new collaboration solution.
Network technology has become a crucial part of almost
every industry in the world. Whether it’s manufacturing,
hospitality, financial services, transportation, retail
or education, reliable networking infrastructure has become
an indispensible requirement for seamless operations.
KBC is a large bank-insurance group based in Belgium that implemented Microsoft Lync and Office 365 to improve productivity and reduce costs. They faced challenges in maximizing adoption, embracing BYOD without impacting critical apps, and reducing performance issues. Ipanema helped KBC accelerate app deployments from 2 years to 6 months on average, maximize performance of critical apps like banking transactions, achieve significant cost savings, and enable faster troubleshooting. Benefits included strong Microsoft Lync adoption reaching 140,000 sessions per week, maximized performance of business critical apps, and network cost savings.
Handelsbanken Takes Control of Identity Management with NetIQNetIQ
Handelsbanken is one of the largest banks in the Nordic region, with over 10,500 employees. According to a recent study by management consultants Arthur D. Little, Handelsbanken is the third most cost-effective bank in Europe.
As a company operating in the financial sector, Handelsbanken is subject to a variety of financial regulations such as Basel III. As a result, it is important for the bank to keep tight control over its internal processes, particularly its IT systems.
Read more here: https://www.netiq.com/success/stories/handelsbanken.html
Physical security and IT security: at Expo Milan
2015 the protection of people, resources, data
and devices was a key factor in the success of the
event. From video surveillance to the prevention
of cyber attacks, Cisco’s IP network, the pervasive
multilevel security and a task force dedicated to
monitoring the entire infrastructure allowed the
organizers to concentrate on operational tasks
knowing that the event was in safe hands.
Sicurezza fisica e security informatica: a Expo
Milano 2015 la protezione di persone, risorse, dati
e dispositivi è stata un fattore chiave per la riuscita
della manifestazione. Dalla video-sorveglianza alla
prevenzione degli attacchi alla componente digitale,
la rete IP Cisco, la sicurezza pervasiva e multilivello
e una task force dedicata al monitoraggio dell’intera
infrastruttura hanno consentito agli organizzatori
di dedicarsi agli aspetti operativi potendo contare
sull’incolumità dell’evento.
Business growth saw Seeberger needing a
new warehouse. But not just any warehouse.
Blended Cisco® Internet of Everything (IoE)
innovation now feed state-of-the-art storage
and production processes.
Neotel is South Africa’s first converged telecommunications network operator, providing business, wholesale, and consumer voice and data services. Cisco Smart Net Total CareTM provides Neotel with proactive support to optimise and secure the network, solving problems faster, improving operational efficiency, and reducing the risk of downtime.“Smart Net Total Care has proactively supported, optimised, and secured our network performance, allowing us to pay more attention to the running of our business.”
— Chala Rao, Chief Network Officer, Neotel
Il Gruppo Marcegaglia conferma una strategia di
sicurezza IT basata su soluzioni Cisco che va dagli
strumenti di firewall al sistema di Next-Generation
Intrusion Prevention System passando per la
gestione centralizzata.
The Marcegaglia Group confirms an IT security
strategy based on Cisco solutions with the
acquisition of centrally managed firewall tools
and a Next-Generation Intrusion Prevention System.
Creating classrooms without boundaries. Egyptian institution sought academic excellence, mastering the Internet of Everything held the key. We innovated hyperconnected learning.
“ Arab Academy for Science, Technology and Maritime Transport
has a vital role in transforming Egypt and the Arab World towards
tomorrow’s knowledge economy. We need to educate, open the
door to innovation, and deliver better education and research
quality in a rapid-changing knowledge world.”
Dr. Ismail Abdel Ghafar, President of the Arab Academy for Science,
Technology and Maritime Transport
Universal Motors Agencies (UMA), one of the largest General Motors dealers in Saudi Arabia, needed to improve communication between its 22 showrooms and 69 sites to better serve customers and reduce costs. UMA implemented a Cisco collaboration solution including networking infrastructure, voice, video, and contact center applications. This unified employees, improved responsiveness to customers, and reduced IT costs by 30% while increasing productivity by 10% and employee satisfaction by 20%.
ScanPlus is a leading European provider of managed cloud services with over 140 employees and 500 customers. It operates data centers in Germany and Switzerland linked by a Europe-wide IP backbone. ScanPlus provides a portfolio of cloud services tailored for medium-sized enterprises using Cisco technology, which helps make operations simpler, better protected, and easier to scale. Their cloud platform powered by Cisco has achieved high availability, scalability, and easier administration allowing the company to grow without problems and focus on creating new services.
IBB Energie AG provides electricity, gas, water, and communication services to customers in Switzerland. To stay competitive in a changing market, IBB upgraded its data centers with a Cisco FlexPod solution to improve application performance, reduce costs, and allow services to be deployed 30% faster. The new infrastructure enables IBB to respond more quickly to changing customer demands.
Schmitz Cargobull is a large manufacturer of trailers and semi-trailers in Europe. Their previous wireless network was no longer capable of supporting their production needs, slowing down processes. They implemented Cisco Outdoor Wireless Mesh to provide 100% wireless coverage across their main production site, improving connectivity of mobile devices, applications, and the production chain. This increased efficiency of logistic processes by 50% and improved business process quality, enhancing customer service and reducing costs.
Mankiewicz Gebr & Co wanted to renew its SAP infrastructure to improve performance and scalability issues. It virtualized its SAP system and database using a VMware vSphere platform spanning two EMC VNX storage-based data centers with Cisco UCS Blade Servers. This new highly available configuration runs SAP 20% faster, supports scaling beyond 1.4TB databases, and allows true 24/7 operations with improved weekend access for global users.
The town of Lomma Kommun in Sweden needed to upgrade its unreliable and unsecure network to better support growing demand for public services. It implemented a new Cisco Wi-Fi network with 360 access points and Cisco ISE for secure authentication across all buildings including 30 schools and care centers. This allows staff and students to access resources anywhere on campus, saves staff time by not needing to log in and out, and provides free guest Wi-Fi for tourists. The new secure network solution has halved IT costs and freed staff to develop new services for citizens.
Skipton Building Society's aging IT infrastructure was hindering its ability to support the growing business demands, slowing responsiveness. A Cisco Domain Ten workshop assessed IT processes and priorities and developed a customized roadmap for IT transformation. Implementing Cisco UCS Blade Servers and virtualizing servers reduced provisioning time from 4 weeks to less than 1 day. The new agile infrastructure better supports Skipton's competitive application development and ability to adapt to changing business needs.
Cisco Nexus 9000 Application-Centric Infrastructure (ACI)
Invested in proof of concept to show operational efficiency
Customer ACI deployment going live in February 2015
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program