Guy Griffiths has over 20 years of experience in IT support, web design, and digital marketing. He is proficient in Windows, Microsoft Office, networking, hardware repair and installation, digital imaging software like Photoshop and InDesign, and website design programs like Dreamweaver. His most recent role involved freelance IT support, SEO, and marketing services for London companies. He holds a Digital Business Certificate focused on web and social media.
Understand what is anxiety and how to combat it. Useful tools especially for teens including mindfulness, breathing techniques, apps, resources and more
Understand what is anxiety and how to combat it. Useful tools especially for teens including mindfulness, breathing techniques, apps, resources and more
Tips on social media success from the 2015 National Kids Yoga Conference in Washington, DC. Includes 7 Bs of Social Media and best practices for Facebook, Twitter, Pinterest and Instagram. Ways to expand your kids yoga business reach using social media.
A simplified description of basal ganglia stroke to help understand the clinical scenarios where patients present with neurological symptoms not clearly pointing towards possibility of stroke.
Accomplished Systems Engineer with 20+ years of progressive IT leadership. Adept at identifying and leveraging opportunities for improvement across all IT operations. Instrumental in streamlining processes, conducting root cause analysis, and resolving escalated issues. Dedicated to training and motivating high-performance technical teams. Skilled in prioritizing, multi-tasking, and managing concurrent projects in fast-paced work environments. Finely honed leadership, relationship-building, communication, project management, negotiation, analytical, and issue resolution skills.
Currently holding a position as IT System admin in Massachusetts, however, I am looking to relocate to the Orlando, FL area. My experience with evaluating emerging technologies and their positive or negative effect on our organization's productivity and negotiation experience, I know I can be beneficial to any organization. I am very flexible with my schedule and am accustomed to working 9-12 hour days/nights holidays, weekends and on-call extended hours. I have the ability to adapt to rapid and slow-changing environments while still being detail-oriented and using my active listening skills to better understand problems/issues at hand whether on an individual basis or part of a team environment.
Tips on social media success from the 2015 National Kids Yoga Conference in Washington, DC. Includes 7 Bs of Social Media and best practices for Facebook, Twitter, Pinterest and Instagram. Ways to expand your kids yoga business reach using social media.
A simplified description of basal ganglia stroke to help understand the clinical scenarios where patients present with neurological symptoms not clearly pointing towards possibility of stroke.
Accomplished Systems Engineer with 20+ years of progressive IT leadership. Adept at identifying and leveraging opportunities for improvement across all IT operations. Instrumental in streamlining processes, conducting root cause analysis, and resolving escalated issues. Dedicated to training and motivating high-performance technical teams. Skilled in prioritizing, multi-tasking, and managing concurrent projects in fast-paced work environments. Finely honed leadership, relationship-building, communication, project management, negotiation, analytical, and issue resolution skills.
Currently holding a position as IT System admin in Massachusetts, however, I am looking to relocate to the Orlando, FL area. My experience with evaluating emerging technologies and their positive or negative effect on our organization's productivity and negotiation experience, I know I can be beneficial to any organization. I am very flexible with my schedule and am accustomed to working 9-12 hour days/nights holidays, weekends and on-call extended hours. I have the ability to adapt to rapid and slow-changing environments while still being detail-oriented and using my active listening skills to better understand problems/issues at hand whether on an individual basis or part of a team environment.
Amir MousaviPROFESSIONAL SUMMARYAmir has 8 years of IT tech.docxnettletondevon
Amir Mousavi
PROFESSIONAL SUMMARY:
Amir has 8 years of IT technical experience. He spent the majority of his professional time as an IT help desk technician, where he provided services including the following: end-user support; ticket documentation; imaging; Active Directory support; remote users assistance using VPN and other third party online applications, such as LogMeIn, CentraStage, Go to Meeting; installing Point Of Sale (POS) systems and main servers for franchise companies, including Staples, Office Depot and Install Server 2008; and creating domains including the required policies and network drives. He also has experience managing and troubleshooting print servers, plotters, scanners, and copiers.
More than 3 years experiencing Support, Configuration and Deployment VoIP using Cisco and Polycom equipment.
He holds an Associate’s degree in Network Administration in Information Technology. He also holds a Certified WAN Professional (CWP) certification in configuring Cisco routers and switches.
B.S of computer Science program will be completed by March 2017
WORK EXPERIENCE:
SOC
Reston, VAAugust 2015 to November 2016
Specialist On Call
Position: NOC Engineer
provided Tier 2/3 triage and escalation support for Specialists On Call’s growing corporate user base, datacenter and cloud environments. manage capacity and growth of Windows server, application and NAS storage environments.
As Network Operating Engineer in Infrastructure, I was working on all system, storage, and virtualization environments strategy for SOC's Infrastructure. This includes planning, design and execution.
· Delivered expert level with Windows servers (2008r2/2012) and enterprise technologies such as Active Directory, DNS, DHCP, Skype for Business, OneDrive, and Office365.
· Possess strong knowledge of configuring and administering Windows Active Directory Group Policies.
· Experienced in designing, configuring and administering VMware 5.5.
· Designed, deployed and supported network/system monitoring tools.
· Can demonstrate competency in infrastructure capacity planning and development and utilization of key performance indicators.
MBN
Springfield, VA August 2012 to March 2015
Middle Eastern Broadcasting network
Position: Systems Administrator
Responsibilities include keeping track of HP/Dell Enterprise systems, intact overseas satellite bureaus with Head Office at Springfield, VA. Maintaining DCs, RODCs, Sites Services, Blackberry Enterprise System, Microsoft Exchange systems. Configured monitoring tools for Cisco/Windows and Foundry Switches. Planned and configured daily/incremental backups using VERITAS Backup systems on to NAS and later pushing off to remote storage over the cloud on period basis. Planned, executed Asset Management software for tracking in-house, internet and overseas product in use as of now.
Involved with migration of mailboxes from old Exchange server to new Exchange.
Configured windows and MAC servers.
1. Guy Griffiths
Curriculum Vitae
166 Crab Lane, Manchester
M9 8WD
(h) 0161 2701617
(m) 07852425722
Guy.Griffiths@sky.com
PERSONAL PROFILE:
A capable, creative and energetic professional who performs well under pressure, I am also a
people person and excellent communicator. I have a hands-on approach and I am technically
mindedand quickto learn.Beingone whoenjoysthe respectof others Istrive to be a valuable asset
to any team.
SOFTWARE SKILLS:
DIGITAL BUSINESS CERTIFICATE DBC0006 -Tech Partnership
Windows XP/7/8/10 Advanced
MS Office Intermediate
Windows Server Int
MS Exchange Int
Active Directory and Group Policy Int
Serio Logging/Reports Advanced
Mac Int
Unix/Linux: Apache Server Admin Int
Dreamweaver/Website Int
3DS Max/3D apps Advanced
PhotoShop Advanced
Indesign Advanced
Digital Imagery Advanced
HARDWARE AND TECHNICAL
Repair,installationandupgradesof ITHardware
Mobile,Tablet&Laptop andphone configand support
includes Mac hardware/software
CustomHigh-Endbuilds
VideoConference Facility setupandmaintenance
Extensive knowledgeof digital imageryapps
2. RELATED EXPERIENCE:
IT Contractor
Mar 2013 – Current
IT/SEO/Marketing
IndependentcontractingtoSME has allowedme notonlytocontinue ina technical role butalso
to grow mycommercial andinterpersonal skills. Thistype of small worksemploymentisvery
differenttopreviousworkallowingme tosee the endtoendof the incidentlifecycle inaddition
to the technical elementsIwasusedto.
AfterattainingDigital BusinesscertificationIamcurrentlyemployedonafreelance basis
creatingand enhancingsalesimageryandproviding Web, SEOandmarketingservices fortwo
Londonbasedcompanies,inordertofurthermypractical experience inthesefields
EQUANET
(PCWORLD BUSINESS)
May 2003 – Mar 2013
1st
LINE SUPPORT ENGINEER
Thisrole resultedin10 yearsof experience receivingandloggingsupportrequestsinthe SERIO
loggingsystemregarding inhouse andoff site supportforthe business,viatelephone,email,‘at
elbow’&pc to pc methods– (all callsfroma 600-strong salesteam, office staff andwarehouse
personnel processedbyateamof three 1st
line staff)
As part of thissmall teamwe were expectedtotake &log calls ANDdeal withwhateverwe
were capable of fixing(pc/server/printer/plotter/backups&more),inmanycaseslearningaswe
wentaboutit andso developingmyWindows&businessrelatedsoftware skills,actively
involvedwithmachine hardware &software troubleshooting,imagingof new machinesand
installationof software includingBusinessObjects,Lawson,AdobeCS,Microsoftproductsand
relatedbusinesssoftware,suchas - Windows OS from Win98 to Win8, Active Directory,
Win Server, Citrix, Network Security and FULL hardware support for all machine builds
and repairs
Thistime includedworkingwith SerioandSerioReports (call loggingsystem) andMSExchange
and I wouldlike tofurthermyknowledge of these,alongwith WindowsOS
3. Extra duties:Equanet
In the lastyearsof my employmentatthe companyI wasaskedto alsoassist Marketingin
production of our Webcontent - banners,graphicsandadvertsusingPhotoshop,Dreamweaver,
3DS Max and relatedsoftware
CoursesattendedwhilstatPCWB:
SQL Intro
MS Technical Plus
MS NetworkingPlus
MS WinXPPro
MS Win7
PROGRESSMAX.COM,BOLTON, UK
November2001 – March 2003
WEB DESIGNER
InitiallyIwasthis company’s sole form of IT support, which included being responsible for the
eight office machines and providing telephonic and physical IT support for all our clients.
After six months in a support role I took on the position of Web designer, which entailed the
creation of websites, advertising, images & text for our customers and the basic admin of a
Unix/Apache serverusingthe software ‘Putty’. During the company’s switch to broadband and
office relocation, I was responsible for the upgrade and re-installation of the company
hardware. Duties included the full office admin of my area chiefly involving MS Office
EDUCATION & ACHIEVEMENTS
School: New ForestHighSchool
Graduated1978 – A-Levels
Subjects: English,Afrikaans(Dutch), Maths,Science,Technical
Drafting,Carpentry
Achievements: Prefect/School Colours/ Technical DraftingAward
Military: Two yearsNational Service +TenyearsCommando
service:
Qualifications:Gunnerybombardier,OPSignaller
7 Specialised Military Vehiclelicences including
armouredguntractors
Courses: New HorizonsComputerCollege- Randburg,SA
Remarc- Manchester,UK
Xpertise- Manchester,UK
Arch- Manchester,UK
Subjects: ComputerTechnical,GraphicsandWebsite Design,
MediaProduction, General IT
4. Courses
completed: PC Technical
A+ Technical
A+ Networking
WINXPpro
Digital Business&SEO
DIGITAL BUSINESS CERTIFICATE (Web and Social Media) DBC0006
- Tech Partnership
Contactable references inthe UK,detailed CV andfull workhistory are available