Guidelines for search features development a comparison of general users and users with low reading skills.
1. ABOUT THE JOURNAL
• Title: Guidelines for search features development: a comparison of general users and
users with low reading skills.
• Author/s: Debora Maurmo Modesto, & Simone Bacellar Leal Ferreira
• Journal title: Procedia Computers Science
• Volume no: 27
• Pages nos: 334 - 342
• Published Year: 2014
2. INTRODUCTION
• to identify how users with low reading skills interact with search features.
• To compare their needs, behavior and preferences with the same aspects
related to general users' collected from previous works.
• To explore features observing users behavior, which features would be used
and their preferences.
• To explore features not used on the first phase, since users did not know
they existed or were not sure about how they worked.
• Low reading skill
• Functional illiterates
• Search features
• Search engines
• Recommendations
GOALS OF THE RESEARCH
KEY WORDS
3. PARTICIPANTS
• 6 men and 6 women
Must be ....
• Between 15 and 64 years old
• Still studying
MATERIALS
• Portable lab
• Search engines
• Survey and Questionnaire
• Interview
METHODOLOGY
4. PROCEDURE
a. Select participants
b. Define a search engine and a limited set of search features for analysis
c. Define strategies to conduct tests
d. Execute tests
e. Analyze results
f. Compare data with guidelines already known, in order to find out similarities with
the work findings
g. Create a list of recommendations to support development of search features in
compliance with users' with low reading skills needs and general users' needs.
5. DATA ANALYSIS
• ask for help
• spelled correctly
• no difficulties in the formulation of a query.
• think they do it well and usually find what they look for.
• related to products
6. RESULT
• "answer engines“.
• they looked for answers.
• did not want to explore.
• information only
• could extract information
• specific organizational page.
7. RECOMMENDATION
• Provide large search fields.
• Provide features that support writing, query formulation and refinement.
• Provide features that support better results analysis.
• Provide filter or category features.
• Provide relevance indications.
• Provide evidences that some results are advertisement not organic results.
• Display different kinds of media results.
• Do not highlight advanced features.
• Provide small tips about how to operate search engine.
• Minimize distractions.
• Provide feedback.
8. • ignore advertisements
• focus on the title and description
• focus on the title of the result
• images are an expected type of media.
• other kind of media can affect interaction,
• perform another search.
• few users know how to use advanced features
• do not know how the search engine works.
CONCLUSION
9. IMPLICATION
If the research was conducted here in the Philippines the
result was still the same because all their behaviors are
same as the Filipinos. And their way of conducting a
research was more complicated and waste of time because
some Filipinos with low reading skills spent more time in
reading and when they are tired they just “let it be” or
“bahala na”.