SlideShare a Scribd company logo
I’m with the Brand
Creating a rockin’ cultural experience across your
                      school
@kevingrout
kevingrout.com
loudorange.wordpress.com
photo courtesy EssjayNZ
• movin



          photo courtesy EssjayNZ
Doing the same thing over again,
expecting different results? - Insanity
Doing the same thing over again,
expecting different results? - Insanity
photo courtesy wwarby



Pressure from all sides
This is why we brand
•   Brand identity (or visual identity) = logo, colours,
    images and style used to portray an institution’s
    presence
•   Brand identity (or visual identity) = logo, colours,
    images and style used to portray an institution’s
    presence

•   This can be controlled/monitored to ensure we
    portray our image consistently.
•   Brand identity (or visual identity) = logo, colours,
    images and style used to portray an institution’s
    presence

•   This can be controlled/monitored to ensure we
    portray our image consistently.

•   Brand is about who we are and what we stand for.
    It’s the image that comes to mind when people
    think about our university, our faculties and
    programs. It’s the promise we make to an audience
    about what they can expect from us.
photo courtesy FJ Gaylor

What makes you different?
What’s Below the
         Surface?

•   The experience is not created by a logo.

•   The employees create the customer
    experience.

•   Hiring is your most important marketing
“You need your
                           collateral, but it’s only
                           so good until you get
                            to the door. If your
                             front lines are not
                                 fulfilling your
                              mission, you are
                                     failing”
                               - Scott Stratten




photo courtesy eli brown
There is a need for immediacy.
Resources are stretched, but expectations are high

                                         photo courtesy rossy
Tweeted
  Jan 7,
9:06 a.m.
Response time:
  6+ hours
photo courtesy highersights
Campus
community
our greatest advocates




                         I refuse to provide credit for this photo
photo courtesy Sballer


Ever feel like you’re going in different
directions?
Use the brand
as a compass
Enough hyperbole.
Let me see some examples.
The message

   Brock offers academic and
  social/cultural opportunities
to build both sides of your brain.

 And that creates well-rounded
          individuals.
Our brand personality
Innovative (research, experience transcript, etc.)
Fresh, smart and creative
Dynamic (vs. bureaucratic or slow moving)
Passionate and energetic: full of life, vibrant, spirited
Unpretentious (vs. arrogant or self-centered)
Casual and relaxed (vs. stiff, rigid or formal)
Welcoming, open, and supportive
Gather the troops
Spirit Packs!
Spirit Packs!
• 2000 units ordered Sept. 2010
Spirit Packs!
• 2000 units ordered Sept. 2010
• unit cost $19.27
Spirit Packs!
• 2000 units ordered Sept. 2010
• unit cost $19.27
• sold each unit for $20
Spirit Packs!
• 2000 units ordered Sept. 2010
• unit cost $19.27
• sold each unit for $20
• pre-sold 600+ units
Spirit Packs!
• 2000 units ordered Sept. 2010
• unit cost $19.27
• sold each unit for $20
• pre-sold 600+ units
• Sold out by August 2011
Spirit Packs!
• 2000 units ordered Sept. 2010
• unit cost $19.27
• sold each unit for $20
• pre-sold 600+ units
• Sold out by August 2011
• The result?
Get your staff involved
Participation
increased five
straight years
Be ready for the unexpected.
    The secret equation.
Take one graduate from the school of education
photo courtesy instagram

+ two A-list celebrities
And the twitters go BOOM!
So who are we targeting?
There’s a lot going on
Recruitment
Recruitment
              Advancement
Recruitment
               Advancement

Student engagement
Recruitment
               Advancement

Student engagement
                 Alumni relations
Recruitment
                  Advancement

 Student engagement
                    Alumni relations
Human resources
Recruitment
                  Advancement

 Student engagement
                    Alumni relations
Human resources
    Marketing and Communications
Text
photo courtesy follman
photo courtesy Tjarvis
Thanks!




                        @kevingrout
                        kevingrout.com
                        loudorange.wordpress.com
photo courtesy koozer

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Grout sunycuad12

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