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Digital Product Leader with 20+ Years Experience
- 1. Alan J. Sukin
El Dorado Hills,CA
(925) 200-1967 sukin@sacdesignet.com
https://www.linkedin.com/in/sactowndesign
FORWARD THINKING SOFTWARE DEVELOPMENT INNOVATIVE
Digital Product Manager Agile Methodology Executive Leader
Strategicbigpicture thinkerwithover twodecades of transformingchange,digital ideas,obstaclesand
goalsintovaluable solutions.Leaderinformingproductvisions,buildingroadmaps,developingstories,
acceptance criteria,costingandaligningrhythmbetweenall cross-functionalteams.
Natural entrepreneurialbusinessinnovatorwell versedinactingasthe voice,liaise andnegotiatorin
drivingvalue andtargetedSDLCthroughshipment.Proficiencyingatheringsoftware andinfrastructure
detailedrequirements,scoping,wire-framing,designing,proposingandsellingagreeddirectionamong
teamsfor commongoals.
Dynamichands-onleaderwithexperience developingsoftwareapplicationsolutionsthatmeet
demandingtime restraintsandexceedall clientexpectations. Expertlydevelopscalable solutionsthat
drasticallyimprove efficiency,productivityandprobabilitywithademonstratedabilitytodefine and
map projectscope,specifications,timelines,resources andbudgetrequirements. Experiencedat
workingonprojectsfrominitial idea,developmentphase (vision),architecting,performingleadershipof
all phasesof front-endandback-endsoftware development,technical/programmingworkand
deliveringthe completedproduct. Excellentsupervisor,mentorandteamleadwhoalwaysbringsout
the bestin employees. Abilitytomanage manyprojectsatonce while workingwithinstrictdeadlines
and maintainingprofessionalism.Outstandingoral andwrittenpresentationandcommunicationskills.
CORE COMPETENCIES
◘ Leadership Mentoring ◘ Agile SDLCMethodology ◘ BusinessAdministration
◘ StrategicPlanningVision ◘ Design SpecPrioritize ◘ RelationshipBuilding
◘ Roadmap FeedbackLoop ◘ Financial Costing ◘ ProductOwnership
◘ SalesSavvy Negotiating ◘ Requirements Scope ◘ IT Operations Budgets
◘ Proposals Written
◘ Interpersonal Verbal
◘ Acceptance Criteria
◘ DevelopmentLiaising
◘ Tech Consulting
◘ ClientFacing
- 2. TECHNOLOGY LEADERSHIP
Sacramento Design Network, Inc Folsom, CA 2010 – Present
Senior Digital Product Manager
◘ Takingownership of the productvision asthe productmanager,stakeholder, entrepreneur, and
visionary forprojects. Applyingbothinherentbusinessacumenandtechsavvy expertise in
developingstrategies.
◘ Leverage leadershipabilitiestodefineandnegotiate productstrategy,definingvision, designing,
architecting,prototyping,writingroadmaps,narrative stories, definingacceptance criteriaand
presentingthe visiontoteams.
◘ Manage and estimate budgetincluding ongoingscope creepingand release planningandreporting.
◘ Provide expertservicesinexploringsolutionsforprojects,collaboratingcloselywithinternal and
external stakeholders,customers,anddevelopmentteams.
◘ Fostera collaborative environmentasa cross-functional leaderinstand-upstobreakdownuser
storiesindependentlyfromepicstostories,brainstormingwithSCRUMteam’sassistance todefine
architecture,releasegoals,businesstechnologyobjectives,and prepare estimatedReleasePlans.
◘ Manage all projectfunctions,includingsoftware development,webarchitecture,content
copywriting,branding,ux design,programming,OS,database administration,customapplication
development,testing,andfull facetof internetmarketing.
◘ SelectedasAgile KanbanProductManagerof TicketingandCustomerService formaintenance and
supportfor multipleclientfront-endwebsitesandmulti-facetinternetmarketingcampaigns.
◘ Provide expertservicesinrequirementsgathering,exploringsolutionsforprojects,collaborating
closelywithinternalandexternalstakeholders,customers,anddevelopmentteams.
◘ Prioritizingandgroomingproductbacklog(PBL) basedonprojectedvalue andfunctionality. Visible
to all cross-functional teamstoassistscrummastersinresolvingroadblocks,planiterationsand
releases,andbreakdownuser stories.Alwaysprovide full transparency of updatestothe roadmap
to stakeholdersandall teams.Experiencedinworkingthrough,negotiatingandprioritizingscope
creepingduringiterationsandintroductionof new requestsforaddedfunctionalityduringreviews.
◘ Lead agile software developmentlifecyclecollaboratingwithdevelopmentteamstoselect platform
options,costestimates,andacceptance criteriawith productowners,scrumteams,project
managers,systemsanalysts,programmers,dba’s,testers,graphicdesigners andlamp
administrators.
◘ Chosentoleadthe Franchise Scrume-commerce Software DevelopmentProject: ActingasAgile
ProductManager/Ownerfora newportal platformfora franchise salessystem, overseeingacross-
functional teamof developersandQA membersalongwithoffshoreteamsinthe ontime andunder
budgetdeliveryof the product,whichexceedall expectations.
◘ Deliverablesincludemanagementof the productbacklogandlocal scrum UX, Managedall aspects
of the productdevelopmentincludingtargetmarketanalysis,strategyplanning,andstakeholder
and scrum teamcollaboration. Deliveredutilizeddeliverable outputevery2-weeksiterationsprint,
and a fullyshippable productwithinallottedbudgetandschedule.
◘ ProductOwner/Managerforthe Law Scrum Software DevelopmentProject,whichdefinedandstory
mappedrequirementsforalawfirm’ssoftware productvision,performingin-depthstrategizing,
internetmarketingfront-endresponsive UXdevelopment,andback-endback-officeadministrative
and functional SaaSbasedsoftware solutions,suchasLexisNexis,DocumentManagement,and
API’s.
- 3. ◘ Work withvendorstocoordinate businessrelationsandtie incloudapplicationswithscrumteam.
◘ ExperiencedScrumProductOwner,includingprojectsprimarilyfocusedonSDLCandinternet
marketingwithkeyclients.
◘ Developandnegotiate ITbusinesswith clientsinvariousindustriesincluding:financial,construction,
e-commerce,medical,restaurant, healthcare, retail andlegal sectors.
◘ Analyze applicationsperformance andimplementadvanceddataoptimizationtechniqueswhich
increasedoverall efficiencybyover200%.
◘ Contribute &recommendstrategieswhichmetcorporate costplansandsavedover1 millionin
revenuesafterrelease expenditures.
◘ Accuratelyestimatedprojectcosts,andmanagedscope withcomprehensive statementsof work
(SOW),andchange control methodologies.
◘ Designedandimplementedarevolutionarycustomsoftware platformwhichincreasedproductivity
by over30%.
SDI, Inc. Folsom, CA 2005 - 2009
Senior Product Manager
◘ Negotiatedcontractual terms fornew construction productvision(s): workedwithstakeholders
listeningtotheirgoals, timeline,andbudgetconstraintsforthe productvision. Began cost
estimation andworkedwithgeneral contractorand sub-contractorstoobtainflatbidsfor bothlabor
and material,andrespectiveoverheadforvariousoptionsandspecifications. Then,presented
optionstostakeholdersandworkedthroughmodifyingthe options,specifications,productbacklog,
roadmap,and overall plantobeginthe stepstotake on a waterfall methodologyand planof action
withthe general contractorand sub-contractorsrespectively.
◘ Workedand/orassistedgeneral contractorinhiringsub-contractors,architects,structural engineers
as required.
◘ Supervised andauthorizedcompletionof acceptance criteria of residential construction phasesof
the entire additions,remodels,and renovations completedinthe allottedtimeframe,qualitycontrol
and budgetsmeetingthe stakeholder’s visions.
◘ Met withgeneral contractoron a dailybasistoanswerany questionsandtosteerthe projectinthe
rightdirectionsothat crewsincludingframers,carpenters,drywall hangers,andfoundationand
general laborerpersonnel werenotstoppedinthe tracksand were able to getfeedbackquickly.
Managed all change ordersand respective documentationidentifyingmodificationstothe original
projectgettingstakeholderstoapprove anynew optionsorspecificationsaddedtothe product
backlog. Securedall plansand workedwiththe general contractoras required toobtain permits
and approvalsaswell as assistedinassuringthatall safetypractices were inplace.
- 4. Tekwatch, Inc. Wells Fargo Bank San Francisco, CA 1998-2005
Senior IT Product Manager, Network Architect SME
◘ Supervised,trainedandmentoredentireteaminbest practices,includingresearching,developing
requirementsandscope of work,vendormanagementandnegotiations,presentingandproposing
solutionsandstreamliningthe directionandvisiontoexceedclientexpectations.
◘ Ledmultiple projectsmanagingongoingservice,maintenance andsupport,includingmultiple
locationdatacenterexecutive andtechnical usersupportincludingprogrammers,DBA’s,network
teams,developmentteams,marketing,humanresourcesandmanyothersrelative touserand
application supportserver,desktop,laptops,networkprinters,intelligenthubs,routersandticketing
Kanbanmanagement.
◘ Analyzed,defined&documenteddetailedspecsfornew &existingapplicationsincompliance with
clientmethodologies.
◘ Builtoutstandingoutsideandinsidesalesteams,managingoperations,staffing,recruiting,project
management,businessdevelopment,financial managementandcustomerservice.
◘ Chosentoleadthe Application DevelopmentProject,takingownershipof the stakeholdersrequest
to organize the datacentersuseranddepartmental requests. Developedavisiontobuildan
intranetbasedhelpdeskandticketingmanagementsolutiontodefinerequests,workflow
management,anddepartmentheadapproval formonetaryrequestsforall datacentersinSan
Franciscoand Tempe.
◘ ProjectManager of the IT InfrastructureProjectsdesigning,architecting,recruiting and overseeing
upgrade standardization of servers, desktopsandlaptopsbrokenbyDatacenterdepartmentsand
geographical locationsviaschedulingMicrosoftSMS,new serverhardware orOSupgrades,
relocationof serverstodifferentdatacenters,andimplementationof new serverstoprovide a
solutionfora givendepartment.
◘ Spearheadednew software development forclienteleforintranetandportal projectsincluding:
helpdesksystems,time trackingsystems,andall phasesof webapplicationdevelopmentfor
internal securedcorporate websitesandexternalsites.
◘ Problemsolvingandprovidingquickandefficientsolutionstoincidentsorurgentrequeststoput
out fires.
CLIENT NAMES
Responsible forproductmanagement,projectmanagement,networkconsulting,ordigital
marketingdependingonthe givenproject:RobertHalf International,PG&EGasTransmission,
AdventBusinessSystems, RoundTable Pizza,The FoundationforMental Health (Alliancefor
CommunityCare),CenterforProjectManagement,Center4Racing,EnvyBeverages,ERI
Manufacturing,FidelicaMicrosystems,GlobalIntermodal Systems,PathTools&Systems,SBM
Group, Children SkinDisease Foundation,TechnologyCreditUnion,The HeartGroupand VISA
International’s(Inacom),Miller’sSyntheticTurf & PuttingGreens;Signature Plumbing,Inc.;The
BurtonLaw Firm; AssociationManagementConcepts,Inc.;FranchiseMate;Lupita’sMexican
Restaurant;Visconti’sRistorante;SuishinSushi Restaurant;TLCS;Smile MakerSpa& Skincare;
SprinklerMagic;SierraWine Experience;FortisTelecom;andLife AgainDesigns.
- 5. ADDITIONAL EXPERIENCES
◘ IMI SystemsPartnersatWellsFargoBank, San Francisco,CA: 1996 - 1998: SeniorProjectManager
◘ Entex Systems,FosterCity,CA:1995 – 1996: SeniorNetworkEngineer
◘ CompuCom,SanFrancisco,CA:1994 – 1995: NetworkEngineer
◘ PyrometIndustries,SanCarlos,CA:1993 – 1994: NetworkEngineerand CostAccountant
◘ AdventBusinessSystems,FosterCity,CA:1991 – 1993: Product Manager,Pre-SalesEngineer,Tester
◘ KPMG US, San Francisco,CA: 1990 – 1991: Auditor
◘ HiberniaNational Bank,NewOrleans,LA:1986 – 1990: Accountant
◘ U.S. House of Representatives, Washington,D.C.:1988: DeputyInternCopywriter
TECHNOLOGY LEADERSHIP
◘ CustomApplications API ◘ Sales ◘ IT Infrastructure
◘ UX DesignSkills ◘ ShoppingCarts POS ◘ HelpDeskSystems
◘ Digital Products Websites
◘ Digital Social Marketing
◘ PaymentProcessing
◘ Ecommerce Products
◘ Accounting
◘ Healthcare Medical
◘ Restaurant ◘ CRM CMS ERP ◘ Data Center
◘ Branding Marketing
◘ Construction
◘ Manufacturing
◘ Real Estate
◘ Banking
◘ Legal
TOOLS
◘ Photoshop Visio ◘ Agile +Scrum ◘ Network Architecture
◘ StoryNarratives
◘ Wire-framing
◘ Free-handsketching
◘ Writer RFP Proposals
◘ MS Office 365
◘ WordPress
◘ Cpanel
◘ MS Excel
◘ Edit: CSS HTML PHP
◘ Inherent Troubleshooter
◘ Rally Jira (learning)
BUSINESS ADMINISTRATION PROFICIENCIES
◘ HR Recruiting ◘ IT Infrastructure ◘ Sales CRM
◘ Payroll
◘ Team Lead PM
◘ Accounting
◘ Finance
◘ PC Support
◘ ApplicationSDLC
◘ Ecommerce POS
◘ Marketing
◘ Call Center Sales
◘ CustomerSupport
◘ ProjectManagement
- 6. CERTIFICATIONS
EDUCATION
Tulane UniversitySchool ofBusiness,NewOrleans, LA
Bachelorof Science in BusinessManagement
Concentration: Accounting, Finance, InformationSystems
References: Available Upon Request
CERTIFICATIONS ◘ CertifiedScrumMaster#000379952 (CSM),2014 by Scrum Alliance
◘ CertifiedNetware Engineer#6214321 (CNE),1993 byNovell
◘ SEO Expert,2012 Bruce ClaySearch Engine Optimization,
◘ SunrunProfessionalDirectSalesCertification,2015, SunRun
◘ PMI-ACP,JIRA,SAFe®,CSPO - educationandcertificationinprogress
◘ LicensedGeneral Contractor,2005, CSLB