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Alan J. Sukin
El Dorado Hills,CA
(925) 200-1967  sukin@sacdesignet.com
https://www.linkedin.com/in/sactowndesign
FORWARD THINKING  SOFTWARE DEVELOPMENT  INNOVATIVE
Digital Product Manager  Agile Methodology  Executive Leader
Strategicbigpicture thinkerwithover twodecades of transformingchange,digital ideas,obstaclesand
goalsintovaluable solutions.Leaderinformingproductvisions,buildingroadmaps,developingstories,
acceptance criteria,costingandaligningrhythmbetweenall cross-functionalteams.
Natural entrepreneurialbusinessinnovatorwell versedinactingasthe voice,liaise andnegotiatorin
drivingvalue andtargetedSDLCthroughshipment.Proficiencyingatheringsoftware andinfrastructure
detailedrequirements,scoping,wire-framing,designing,proposingandsellingagreeddirectionamong
teamsfor commongoals.
Dynamichands-onleaderwithexperience developingsoftwareapplicationsolutionsthatmeet
demandingtime restraintsandexceedall clientexpectations. Expertlydevelopscalable solutionsthat
drasticallyimprove efficiency,productivityandprobabilitywithademonstratedabilitytodefine and
map projectscope,specifications,timelines,resources andbudgetrequirements. Experiencedat
workingonprojectsfrominitial idea,developmentphase (vision),architecting,performingleadershipof
all phasesof front-endandback-endsoftware development,technical/programmingworkand
deliveringthe completedproduct. Excellentsupervisor,mentorandteamleadwhoalwaysbringsout
the bestin employees. Abilitytomanage manyprojectsatonce while workingwithinstrictdeadlines
and maintainingprofessionalism.Outstandingoral andwrittenpresentationandcommunicationskills.
CORE COMPETENCIES
◘ Leadership Mentoring ◘ Agile SDLCMethodology ◘ BusinessAdministration
◘ StrategicPlanningVision ◘ Design SpecPrioritize ◘ RelationshipBuilding
◘ Roadmap FeedbackLoop ◘ Financial  Costing ◘ ProductOwnership
◘ SalesSavvy  Negotiating ◘ Requirements Scope ◘ IT Operations  Budgets
◘ Proposals  Written
◘ Interpersonal Verbal
◘ Acceptance Criteria
◘ DevelopmentLiaising
◘ Tech Consulting
◘ ClientFacing
TECHNOLOGY LEADERSHIP
Sacramento Design Network, Inc  Folsom, CA  2010 – Present
Senior Digital Product Manager
◘ Takingownership of the productvision asthe productmanager,stakeholder, entrepreneur, and
visionary forprojects. Applyingbothinherentbusinessacumenandtechsavvy expertise in
developingstrategies.
◘ Leverage leadershipabilitiestodefineandnegotiate productstrategy,definingvision, designing,
architecting,prototyping,writingroadmaps,narrative stories, definingacceptance criteriaand
presentingthe visiontoteams.
◘ Manage and estimate budgetincluding ongoingscope creepingand release planningandreporting.
◘ Provide expertservicesinexploringsolutionsforprojects,collaboratingcloselywithinternal and
external stakeholders,customers,anddevelopmentteams.
◘ Fostera collaborative environmentasa cross-functional leaderinstand-upstobreakdownuser
storiesindependentlyfromepicstostories,brainstormingwithSCRUMteam’sassistance todefine
architecture,releasegoals,businesstechnologyobjectives,and prepare estimatedReleasePlans.
◘ Manage all projectfunctions,includingsoftware development,webarchitecture,content
copywriting,branding,ux design,programming,OS,database administration,customapplication
development,testing,andfull facetof internetmarketing.
◘ SelectedasAgile KanbanProductManagerof TicketingandCustomerService formaintenance and
supportfor multipleclientfront-endwebsitesandmulti-facetinternetmarketingcampaigns.
◘ Provide expertservicesinrequirementsgathering,exploringsolutionsforprojects,collaborating
closelywithinternalandexternalstakeholders,customers,anddevelopmentteams.
◘ Prioritizingandgroomingproductbacklog(PBL) basedonprojectedvalue andfunctionality. Visible
to all cross-functional teamstoassistscrummastersinresolvingroadblocks,planiterationsand
releases,andbreakdownuser stories.Alwaysprovide full transparency of updatestothe roadmap
to stakeholdersandall teams.Experiencedinworkingthrough,negotiatingandprioritizingscope
creepingduringiterationsandintroductionof new requestsforaddedfunctionalityduringreviews.
◘ Lead agile software developmentlifecyclecollaboratingwithdevelopmentteamstoselect platform
options,costestimates,andacceptance criteriawith productowners,scrumteams,project
managers,systemsanalysts,programmers,dba’s,testers,graphicdesigners andlamp
administrators.
◘ Chosentoleadthe Franchise Scrume-commerce Software DevelopmentProject: ActingasAgile
ProductManager/Ownerfora newportal platformfora franchise salessystem, overseeingacross-
functional teamof developersandQA membersalongwithoffshoreteamsinthe ontime andunder
budgetdeliveryof the product,whichexceedall expectations.
◘ Deliverablesincludemanagementof the productbacklogandlocal scrum UX, Managedall aspects
of the productdevelopmentincludingtargetmarketanalysis,strategyplanning,andstakeholder
and scrum teamcollaboration. Deliveredutilizeddeliverable outputevery2-weeksiterationsprint,
and a fullyshippable productwithinallottedbudgetandschedule.
◘ ProductOwner/Managerforthe Law Scrum Software DevelopmentProject,whichdefinedandstory
mappedrequirementsforalawfirm’ssoftware productvision,performingin-depthstrategizing,
internetmarketingfront-endresponsive UXdevelopment,andback-endback-officeadministrative
and functional SaaSbasedsoftware solutions,suchasLexisNexis,DocumentManagement,and
API’s.
◘ Work withvendorstocoordinate businessrelationsandtie incloudapplicationswithscrumteam.
◘ ExperiencedScrumProductOwner,includingprojectsprimarilyfocusedonSDLCandinternet
marketingwithkeyclients.
◘ Developandnegotiate ITbusinesswith clientsinvariousindustriesincluding:financial,construction,
e-commerce,medical,restaurant, healthcare, retail andlegal sectors.
◘ Analyze applicationsperformance andimplementadvanceddataoptimizationtechniqueswhich
increasedoverall efficiencybyover200%.
◘ Contribute &recommendstrategieswhichmetcorporate costplansandsavedover1 millionin
revenuesafterrelease expenditures.
◘ Accuratelyestimatedprojectcosts,andmanagedscope withcomprehensive statementsof work
(SOW),andchange control methodologies.
◘ Designedandimplementedarevolutionarycustomsoftware platformwhichincreasedproductivity
by over30%.
SDI, Inc. Folsom, CA  2005 - 2009
Senior Product Manager
◘ Negotiatedcontractual terms fornew construction productvision(s): workedwithstakeholders
listeningtotheirgoals, timeline,andbudgetconstraintsforthe productvision. Began cost
estimation andworkedwithgeneral contractorand sub-contractorstoobtainflatbidsfor bothlabor
and material,andrespectiveoverheadforvariousoptionsandspecifications. Then,presented
optionstostakeholdersandworkedthroughmodifyingthe options,specifications,productbacklog,
roadmap,and overall plantobeginthe stepstotake on a waterfall methodologyand planof action
withthe general contractorand sub-contractorsrespectively.
◘ Workedand/orassistedgeneral contractorinhiringsub-contractors,architects,structural engineers
as required.
◘ Supervised andauthorizedcompletionof acceptance criteria of residential construction phasesof
the entire additions,remodels,and renovations completedinthe allottedtimeframe,qualitycontrol
and budgetsmeetingthe stakeholder’s visions.
◘ Met withgeneral contractoron a dailybasistoanswerany questionsandtosteerthe projectinthe
rightdirectionsothat crewsincludingframers,carpenters,drywall hangers,andfoundationand
general laborerpersonnel werenotstoppedinthe tracksand were able to getfeedbackquickly.
Managed all change ordersand respective documentationidentifyingmodificationstothe original
projectgettingstakeholderstoapprove anynew optionsorspecificationsaddedtothe product
backlog. Securedall plansand workedwiththe general contractoras required toobtain permits
and approvalsaswell as assistedinassuringthatall safetypractices were inplace.
Tekwatch, Inc.  Wells Fargo Bank  San Francisco, CA  1998-2005
Senior IT Product Manager, Network Architect SME
◘ Supervised,trainedandmentoredentireteaminbest practices,includingresearching,developing
requirementsandscope of work,vendormanagementandnegotiations,presentingandproposing
solutionsandstreamliningthe directionandvisiontoexceedclientexpectations.
◘ Ledmultiple projectsmanagingongoingservice,maintenance andsupport,includingmultiple
locationdatacenterexecutive andtechnical usersupportincludingprogrammers,DBA’s,network
teams,developmentteams,marketing,humanresourcesandmanyothersrelative touserand
application supportserver,desktop,laptops,networkprinters,intelligenthubs,routersandticketing
Kanbanmanagement.
◘ Analyzed,defined&documenteddetailedspecsfornew &existingapplicationsincompliance with
clientmethodologies.
◘ Builtoutstandingoutsideandinsidesalesteams,managingoperations,staffing,recruiting,project
management,businessdevelopment,financial managementandcustomerservice.
◘ Chosentoleadthe Application DevelopmentProject,takingownershipof the stakeholdersrequest
to organize the datacentersuseranddepartmental requests. Developedavisiontobuildan
intranetbasedhelpdeskandticketingmanagementsolutiontodefinerequests,workflow
management,anddepartmentheadapproval formonetaryrequestsforall datacentersinSan
Franciscoand Tempe.
◘ ProjectManager of the IT InfrastructureProjectsdesigning,architecting,recruiting and overseeing
upgrade standardization of servers, desktopsandlaptopsbrokenbyDatacenterdepartmentsand
geographical locationsviaschedulingMicrosoftSMS,new serverhardware orOSupgrades,
relocationof serverstodifferentdatacenters,andimplementationof new serverstoprovide a
solutionfora givendepartment.
◘ Spearheadednew software development forclienteleforintranetandportal projectsincluding:
helpdesksystems,time trackingsystems,andall phasesof webapplicationdevelopmentfor
internal securedcorporate websitesandexternalsites.
◘ Problemsolvingandprovidingquickandefficientsolutionstoincidentsorurgentrequeststoput
out fires.
CLIENT NAMES
Responsible forproductmanagement,projectmanagement,networkconsulting,ordigital
marketingdependingonthe givenproject:RobertHalf International,PG&EGasTransmission,
AdventBusinessSystems, RoundTable Pizza,The FoundationforMental Health (Alliancefor
CommunityCare),CenterforProjectManagement,Center4Racing,EnvyBeverages,ERI
Manufacturing,FidelicaMicrosystems,GlobalIntermodal Systems,PathTools&Systems,SBM
Group, Children SkinDisease Foundation,TechnologyCreditUnion,The HeartGroupand VISA
International’s(Inacom),Miller’sSyntheticTurf & PuttingGreens;Signature Plumbing,Inc.;The
BurtonLaw Firm; AssociationManagementConcepts,Inc.;FranchiseMate;Lupita’sMexican
Restaurant;Visconti’sRistorante;SuishinSushi Restaurant;TLCS;Smile MakerSpa& Skincare;
SprinklerMagic;SierraWine Experience;FortisTelecom;andLife AgainDesigns.
ADDITIONAL EXPERIENCES
◘ IMI SystemsPartnersatWellsFargoBank, San Francisco,CA: 1996 - 1998: SeniorProjectManager
◘ Entex Systems,FosterCity,CA:1995 – 1996: SeniorNetworkEngineer
◘ CompuCom,SanFrancisco,CA:1994 – 1995: NetworkEngineer
◘ PyrometIndustries,SanCarlos,CA:1993 – 1994: NetworkEngineerand CostAccountant
◘ AdventBusinessSystems,FosterCity,CA:1991 – 1993: Product Manager,Pre-SalesEngineer,Tester
◘ KPMG US, San Francisco,CA: 1990 – 1991: Auditor
◘ HiberniaNational Bank,NewOrleans,LA:1986 – 1990: Accountant
◘ U.S. House of Representatives, Washington,D.C.:1988: DeputyInternCopywriter
TECHNOLOGY LEADERSHIP
◘ CustomApplications API ◘ Sales ◘ IT Infrastructure
◘ UX  DesignSkills ◘ ShoppingCarts  POS ◘ HelpDeskSystems
◘ Digital Products  Websites
◘ Digital  Social Marketing
◘ PaymentProcessing
◘ Ecommerce Products
◘ Accounting
◘ Healthcare  Medical
◘ Restaurant ◘ CRM  CMS  ERP ◘ Data Center
◘ Branding Marketing
◘ Construction
◘ Manufacturing
◘ Real Estate
◘ Banking
◘ Legal
TOOLS
◘ Photoshop Visio ◘ Agile +Scrum ◘ Network Architecture
◘ StoryNarratives
◘ Wire-framing
◘ Free-handsketching
◘ Writer RFP  Proposals
◘ MS Office 365
◘ WordPress
◘ Cpanel
◘ MS Excel
◘ Edit: CSS  HTML  PHP
◘ Inherent Troubleshooter
◘ Rally  Jira (learning)
BUSINESS ADMINISTRATION PROFICIENCIES
◘ HR  Recruiting ◘ IT Infrastructure ◘ Sales CRM
◘ Payroll
◘ Team Lead PM
◘ Accounting
◘ Finance
◘ PC Support
◘ ApplicationSDLC
◘ Ecommerce  POS
◘ Marketing
◘ Call Center Sales
◘ CustomerSupport
◘ ProjectManagement
CERTIFICATIONS
EDUCATION
Tulane UniversitySchool ofBusiness,NewOrleans, LA
Bachelorof Science in BusinessManagement
Concentration: Accounting, Finance, InformationSystems
References: Available Upon Request
  
CERTIFICATIONS ◘ CertifiedScrumMaster#000379952 (CSM),2014 by Scrum Alliance
◘ CertifiedNetware Engineer#6214321 (CNE),1993 byNovell
◘ SEO Expert,2012 Bruce ClaySearch Engine Optimization,
◘ SunrunProfessionalDirectSalesCertification,2015, SunRun
◘ PMI-ACP,JIRA,SAFe®,CSPO - educationandcertificationinprogress
◘ LicensedGeneral Contractor,2005, CSLB

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Digital Product Leader with 20+ Years Experience

  • 1. Alan J. Sukin El Dorado Hills,CA (925) 200-1967  sukin@sacdesignet.com https://www.linkedin.com/in/sactowndesign FORWARD THINKING  SOFTWARE DEVELOPMENT  INNOVATIVE Digital Product Manager  Agile Methodology  Executive Leader Strategicbigpicture thinkerwithover twodecades of transformingchange,digital ideas,obstaclesand goalsintovaluable solutions.Leaderinformingproductvisions,buildingroadmaps,developingstories, acceptance criteria,costingandaligningrhythmbetweenall cross-functionalteams. Natural entrepreneurialbusinessinnovatorwell versedinactingasthe voice,liaise andnegotiatorin drivingvalue andtargetedSDLCthroughshipment.Proficiencyingatheringsoftware andinfrastructure detailedrequirements,scoping,wire-framing,designing,proposingandsellingagreeddirectionamong teamsfor commongoals. Dynamichands-onleaderwithexperience developingsoftwareapplicationsolutionsthatmeet demandingtime restraintsandexceedall clientexpectations. Expertlydevelopscalable solutionsthat drasticallyimprove efficiency,productivityandprobabilitywithademonstratedabilitytodefine and map projectscope,specifications,timelines,resources andbudgetrequirements. Experiencedat workingonprojectsfrominitial idea,developmentphase (vision),architecting,performingleadershipof all phasesof front-endandback-endsoftware development,technical/programmingworkand deliveringthe completedproduct. Excellentsupervisor,mentorandteamleadwhoalwaysbringsout the bestin employees. Abilitytomanage manyprojectsatonce while workingwithinstrictdeadlines and maintainingprofessionalism.Outstandingoral andwrittenpresentationandcommunicationskills. CORE COMPETENCIES ◘ Leadership Mentoring ◘ Agile SDLCMethodology ◘ BusinessAdministration ◘ StrategicPlanningVision ◘ Design SpecPrioritize ◘ RelationshipBuilding ◘ Roadmap FeedbackLoop ◘ Financial  Costing ◘ ProductOwnership ◘ SalesSavvy  Negotiating ◘ Requirements Scope ◘ IT Operations  Budgets ◘ Proposals  Written ◘ Interpersonal Verbal ◘ Acceptance Criteria ◘ DevelopmentLiaising ◘ Tech Consulting ◘ ClientFacing
  • 2. TECHNOLOGY LEADERSHIP Sacramento Design Network, Inc  Folsom, CA  2010 – Present Senior Digital Product Manager ◘ Takingownership of the productvision asthe productmanager,stakeholder, entrepreneur, and visionary forprojects. Applyingbothinherentbusinessacumenandtechsavvy expertise in developingstrategies. ◘ Leverage leadershipabilitiestodefineandnegotiate productstrategy,definingvision, designing, architecting,prototyping,writingroadmaps,narrative stories, definingacceptance criteriaand presentingthe visiontoteams. ◘ Manage and estimate budgetincluding ongoingscope creepingand release planningandreporting. ◘ Provide expertservicesinexploringsolutionsforprojects,collaboratingcloselywithinternal and external stakeholders,customers,anddevelopmentteams. ◘ Fostera collaborative environmentasa cross-functional leaderinstand-upstobreakdownuser storiesindependentlyfromepicstostories,brainstormingwithSCRUMteam’sassistance todefine architecture,releasegoals,businesstechnologyobjectives,and prepare estimatedReleasePlans. ◘ Manage all projectfunctions,includingsoftware development,webarchitecture,content copywriting,branding,ux design,programming,OS,database administration,customapplication development,testing,andfull facetof internetmarketing. ◘ SelectedasAgile KanbanProductManagerof TicketingandCustomerService formaintenance and supportfor multipleclientfront-endwebsitesandmulti-facetinternetmarketingcampaigns. ◘ Provide expertservicesinrequirementsgathering,exploringsolutionsforprojects,collaborating closelywithinternalandexternalstakeholders,customers,anddevelopmentteams. ◘ Prioritizingandgroomingproductbacklog(PBL) basedonprojectedvalue andfunctionality. Visible to all cross-functional teamstoassistscrummastersinresolvingroadblocks,planiterationsand releases,andbreakdownuser stories.Alwaysprovide full transparency of updatestothe roadmap to stakeholdersandall teams.Experiencedinworkingthrough,negotiatingandprioritizingscope creepingduringiterationsandintroductionof new requestsforaddedfunctionalityduringreviews. ◘ Lead agile software developmentlifecyclecollaboratingwithdevelopmentteamstoselect platform options,costestimates,andacceptance criteriawith productowners,scrumteams,project managers,systemsanalysts,programmers,dba’s,testers,graphicdesigners andlamp administrators. ◘ Chosentoleadthe Franchise Scrume-commerce Software DevelopmentProject: ActingasAgile ProductManager/Ownerfora newportal platformfora franchise salessystem, overseeingacross- functional teamof developersandQA membersalongwithoffshoreteamsinthe ontime andunder budgetdeliveryof the product,whichexceedall expectations. ◘ Deliverablesincludemanagementof the productbacklogandlocal scrum UX, Managedall aspects of the productdevelopmentincludingtargetmarketanalysis,strategyplanning,andstakeholder and scrum teamcollaboration. Deliveredutilizeddeliverable outputevery2-weeksiterationsprint, and a fullyshippable productwithinallottedbudgetandschedule. ◘ ProductOwner/Managerforthe Law Scrum Software DevelopmentProject,whichdefinedandstory mappedrequirementsforalawfirm’ssoftware productvision,performingin-depthstrategizing, internetmarketingfront-endresponsive UXdevelopment,andback-endback-officeadministrative and functional SaaSbasedsoftware solutions,suchasLexisNexis,DocumentManagement,and API’s.
  • 3. ◘ Work withvendorstocoordinate businessrelationsandtie incloudapplicationswithscrumteam. ◘ ExperiencedScrumProductOwner,includingprojectsprimarilyfocusedonSDLCandinternet marketingwithkeyclients. ◘ Developandnegotiate ITbusinesswith clientsinvariousindustriesincluding:financial,construction, e-commerce,medical,restaurant, healthcare, retail andlegal sectors. ◘ Analyze applicationsperformance andimplementadvanceddataoptimizationtechniqueswhich increasedoverall efficiencybyover200%. ◘ Contribute &recommendstrategieswhichmetcorporate costplansandsavedover1 millionin revenuesafterrelease expenditures. ◘ Accuratelyestimatedprojectcosts,andmanagedscope withcomprehensive statementsof work (SOW),andchange control methodologies. ◘ Designedandimplementedarevolutionarycustomsoftware platformwhichincreasedproductivity by over30%. SDI, Inc. Folsom, CA  2005 - 2009 Senior Product Manager ◘ Negotiatedcontractual terms fornew construction productvision(s): workedwithstakeholders listeningtotheirgoals, timeline,andbudgetconstraintsforthe productvision. Began cost estimation andworkedwithgeneral contractorand sub-contractorstoobtainflatbidsfor bothlabor and material,andrespectiveoverheadforvariousoptionsandspecifications. Then,presented optionstostakeholdersandworkedthroughmodifyingthe options,specifications,productbacklog, roadmap,and overall plantobeginthe stepstotake on a waterfall methodologyand planof action withthe general contractorand sub-contractorsrespectively. ◘ Workedand/orassistedgeneral contractorinhiringsub-contractors,architects,structural engineers as required. ◘ Supervised andauthorizedcompletionof acceptance criteria of residential construction phasesof the entire additions,remodels,and renovations completedinthe allottedtimeframe,qualitycontrol and budgetsmeetingthe stakeholder’s visions. ◘ Met withgeneral contractoron a dailybasistoanswerany questionsandtosteerthe projectinthe rightdirectionsothat crewsincludingframers,carpenters,drywall hangers,andfoundationand general laborerpersonnel werenotstoppedinthe tracksand were able to getfeedbackquickly. Managed all change ordersand respective documentationidentifyingmodificationstothe original projectgettingstakeholderstoapprove anynew optionsorspecificationsaddedtothe product backlog. Securedall plansand workedwiththe general contractoras required toobtain permits and approvalsaswell as assistedinassuringthatall safetypractices were inplace.
  • 4. Tekwatch, Inc.  Wells Fargo Bank  San Francisco, CA  1998-2005 Senior IT Product Manager, Network Architect SME ◘ Supervised,trainedandmentoredentireteaminbest practices,includingresearching,developing requirementsandscope of work,vendormanagementandnegotiations,presentingandproposing solutionsandstreamliningthe directionandvisiontoexceedclientexpectations. ◘ Ledmultiple projectsmanagingongoingservice,maintenance andsupport,includingmultiple locationdatacenterexecutive andtechnical usersupportincludingprogrammers,DBA’s,network teams,developmentteams,marketing,humanresourcesandmanyothersrelative touserand application supportserver,desktop,laptops,networkprinters,intelligenthubs,routersandticketing Kanbanmanagement. ◘ Analyzed,defined&documenteddetailedspecsfornew &existingapplicationsincompliance with clientmethodologies. ◘ Builtoutstandingoutsideandinsidesalesteams,managingoperations,staffing,recruiting,project management,businessdevelopment,financial managementandcustomerservice. ◘ Chosentoleadthe Application DevelopmentProject,takingownershipof the stakeholdersrequest to organize the datacentersuseranddepartmental requests. Developedavisiontobuildan intranetbasedhelpdeskandticketingmanagementsolutiontodefinerequests,workflow management,anddepartmentheadapproval formonetaryrequestsforall datacentersinSan Franciscoand Tempe. ◘ ProjectManager of the IT InfrastructureProjectsdesigning,architecting,recruiting and overseeing upgrade standardization of servers, desktopsandlaptopsbrokenbyDatacenterdepartmentsand geographical locationsviaschedulingMicrosoftSMS,new serverhardware orOSupgrades, relocationof serverstodifferentdatacenters,andimplementationof new serverstoprovide a solutionfora givendepartment. ◘ Spearheadednew software development forclienteleforintranetandportal projectsincluding: helpdesksystems,time trackingsystems,andall phasesof webapplicationdevelopmentfor internal securedcorporate websitesandexternalsites. ◘ Problemsolvingandprovidingquickandefficientsolutionstoincidentsorurgentrequeststoput out fires. CLIENT NAMES Responsible forproductmanagement,projectmanagement,networkconsulting,ordigital marketingdependingonthe givenproject:RobertHalf International,PG&EGasTransmission, AdventBusinessSystems, RoundTable Pizza,The FoundationforMental Health (Alliancefor CommunityCare),CenterforProjectManagement,Center4Racing,EnvyBeverages,ERI Manufacturing,FidelicaMicrosystems,GlobalIntermodal Systems,PathTools&Systems,SBM Group, Children SkinDisease Foundation,TechnologyCreditUnion,The HeartGroupand VISA International’s(Inacom),Miller’sSyntheticTurf & PuttingGreens;Signature Plumbing,Inc.;The BurtonLaw Firm; AssociationManagementConcepts,Inc.;FranchiseMate;Lupita’sMexican Restaurant;Visconti’sRistorante;SuishinSushi Restaurant;TLCS;Smile MakerSpa& Skincare; SprinklerMagic;SierraWine Experience;FortisTelecom;andLife AgainDesigns.
  • 5. ADDITIONAL EXPERIENCES ◘ IMI SystemsPartnersatWellsFargoBank, San Francisco,CA: 1996 - 1998: SeniorProjectManager ◘ Entex Systems,FosterCity,CA:1995 – 1996: SeniorNetworkEngineer ◘ CompuCom,SanFrancisco,CA:1994 – 1995: NetworkEngineer ◘ PyrometIndustries,SanCarlos,CA:1993 – 1994: NetworkEngineerand CostAccountant ◘ AdventBusinessSystems,FosterCity,CA:1991 – 1993: Product Manager,Pre-SalesEngineer,Tester ◘ KPMG US, San Francisco,CA: 1990 – 1991: Auditor ◘ HiberniaNational Bank,NewOrleans,LA:1986 – 1990: Accountant ◘ U.S. House of Representatives, Washington,D.C.:1988: DeputyInternCopywriter TECHNOLOGY LEADERSHIP ◘ CustomApplications API ◘ Sales ◘ IT Infrastructure ◘ UX  DesignSkills ◘ ShoppingCarts  POS ◘ HelpDeskSystems ◘ Digital Products  Websites ◘ Digital  Social Marketing ◘ PaymentProcessing ◘ Ecommerce Products ◘ Accounting ◘ Healthcare  Medical ◘ Restaurant ◘ CRM  CMS  ERP ◘ Data Center ◘ Branding Marketing ◘ Construction ◘ Manufacturing ◘ Real Estate ◘ Banking ◘ Legal TOOLS ◘ Photoshop Visio ◘ Agile +Scrum ◘ Network Architecture ◘ StoryNarratives ◘ Wire-framing ◘ Free-handsketching ◘ Writer RFP  Proposals ◘ MS Office 365 ◘ WordPress ◘ Cpanel ◘ MS Excel ◘ Edit: CSS  HTML  PHP ◘ Inherent Troubleshooter ◘ Rally  Jira (learning) BUSINESS ADMINISTRATION PROFICIENCIES ◘ HR  Recruiting ◘ IT Infrastructure ◘ Sales CRM ◘ Payroll ◘ Team Lead PM ◘ Accounting ◘ Finance ◘ PC Support ◘ ApplicationSDLC ◘ Ecommerce  POS ◘ Marketing ◘ Call Center Sales ◘ CustomerSupport ◘ ProjectManagement
  • 6. CERTIFICATIONS EDUCATION Tulane UniversitySchool ofBusiness,NewOrleans, LA Bachelorof Science in BusinessManagement Concentration: Accounting, Finance, InformationSystems References: Available Upon Request    CERTIFICATIONS ◘ CertifiedScrumMaster#000379952 (CSM),2014 by Scrum Alliance ◘ CertifiedNetware Engineer#6214321 (CNE),1993 byNovell ◘ SEO Expert,2012 Bruce ClaySearch Engine Optimization, ◘ SunrunProfessionalDirectSalesCertification,2015, SunRun ◘ PMI-ACP,JIRA,SAFe®,CSPO - educationandcertificationinprogress ◘ LicensedGeneral Contractor,2005, CSLB