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Green Marketing
Reducing the Impact on the
Environment while Increasing the
Impact on your Audience

Presented by Ben Grossman
Tufts University
February 28, 2012                  0
Agenda

  •Introduction and Company Overview
  •Green Movement
  •Green Marketing: Logo Usage
  •Recommendations
  •Frequently Asked Questions




                                       1
About Grossman Marketing Group




•Founded in 1910
•4th-generation family business
•Grossman Marketing Group (GMG) is a fully-integrated
 marketing communications firm. Principal business lines include:
     –   Graphic Design
     –   Envelopes and Direct Mail Materials
     –   Commercial Print
     –   Promotional Products
     –   Technology and E-Commerce Solutions
•Founded in Massachusetts, GMG has a significant presence
 throughout New England, New York, Washington DC, as well as
 in Chicago and Atlanta

                                                                    2
The Green Movement




The message is everywhere




                            3
The Green Movement




And part of the message is “sustainability”
    sus·tain'a·bil'i·ty n., Assuring the long-term survival of
                            our planet by conserving and caring
                            for its resources.



Why it matters: sustainability and profitability go hand-in-hand
•Good corporate citizenship improves relationships with key
 constituencies
•Helps recruit, motivate and retain employees
•Increasingly connected to improving bottom lines and
 shareholder value


                                                                   4
The Green Movement


Recent research shows consumers want to support
responsible firms, but transparency is a problem

•A recent BBMG Conscious Consumers Report found that
 Americans want socially responsible products, ½ willing to pay
 more for them:
    – Approximately 70% of Americans agree that “even in tough economic times, it
      is important to purchase products with social and environmental benefits”
    – Half of Americans say they are “willing to pay more” for them
•Cone’s 2010 Cause Evolution Study and 2010 Shared
 Responsibility Study found that transparency is a problem
    – Whereas 92% of consumers want companies to tell them what they are doing
      to improve their products, services and operations, 87% believe that
      companies only share positive data and withhold negative information
    – 61% of consumers don’t think companies are giving them enough information
      about their social and environmental programs


                                                                                    5
Green Marketing: Logo usage and environmental benefits




It is critical to clearly communicate green claims
Logo Use
• Use recycled logo and indicate PCW content
• Indicate whether the piece was produced with renewable energy
• Use FSC logo according to guidelines
• Note soy ink use
Translate the savings in an easy-to-
understand manner
Please consult Environmental Defense, a
non-profit organization dedicated to
protecting the environment. Their paper
calculator provides an independent method
of measuring the impact of paper choices.
Please visit:
http://www.edf.org/papercalculator/

                                                                  6
Green Marketing: Logo usage and environmental benefits


Best practice in transparent communication: Democratic
Senatorial Campaign Committee (Al Gore mailing)

                                                         The back of the
                                                         envelope from this
                                                         2009 campaign
                                                         featured statistics
                                                         on the following
                                                         savings: trees,
                                                         pounds of solid
                                                         waste, pounds of
                                                         greenhouse gases,
                                                         gallons of
                                                         wastewater and
                                                         BTUs of energy.

                                                         Third-party
                                                         reference provided
                                                         - Environmental
                                                         Defense.


                                                                               7
Green Marketing: Logo usage and environmental benefits




Greenwashing example: Greenlist by SC Johnson

                                                  •Many of SC Johnson’s products
                                                  include a Greenlist logo

                                                  •Greenlist logo is trademarked, which
                                                  gives it an offical appearance

                                                  •SC Johnson created the Greenlist logo
                                                  – it is not issued by an outside
                                                  organization to verify green claims

                                                  •A class action lawsuit filed against SC
                                                  Johnson was settled in 2011 – company
                                                  had to promise not to use logo moving
                                                  forward. Lawsuit alleged greenwashing
                                                  (making false or misleading claims
                                                  about purportedly environmentally
                                                  friendly products, services or practices)



                                                                                              8
                                                  .
Green Marketing: Logo usage and environmental benefits


Missed green marketing opportunity: Poland Spring’s
Eco-Sense bottle

                                                  •Poland Spring changed their 5-gallon
                                                  bottles in 2010

                                                  •Bottles included new Eco-Sense logo

                                                  •There was no explanation on the bottle
                                                  of what the logo meant

                                                  •The bottle does use less plastic, but
                                                  Poland Spring did not explain this on
                                                  the bottle, which was a missed
                                                  opportunity to communicate positive
                                                  information to its customers




                                                                                            9
Green Marketing: Product Lifecycle Analysis


The lifecycle of a product, and how it will be managed
after use, is becoming more important

                                              •Staples was the first major retailer to offer
                                              a PC “take back” program

                                              •This allows consumers to “securely recycle
                                              your end-of-life technology”

                                              •These programs prevent a large number of
                                              devices from being thrown away, reducing
                                              the presence of hazardous materials in the
                                              waste stream

                                              •Staples was an industry leader that caused
                                              change – Best Buy, Office Depot and Office
                                              Max all followed suit

                                              •Their internal studies showed that this
                                              increased consumer loyalty to Staples



                                                                                               10
Green Marketing: Product Supply Chain Analysis


Reducing the resources needed to produce products can
have a significant impact on a company’s brand


                                 +                             =
 •Walmart worked with its suppliers, like Tide, to sell only
 concentrated liquid laundry detergent in all its U.S. and
 Canadian stores

 •According to Walmart, in the first three years of the program,
 Walmart expected to sell more than 800 million bottles of
 concentrated detergent, saving 400 million gallons of water, 95
 million pounds of plastic resin and 125 million pounds of
 cardboard.

 •To put the water savings into perspective, that’s the equivalent
 of 100 million showers.


                                                                     11
Thank you!

Contact information
•Ben Grossman
•Co-President; Founder, Green Marketing &
Sustainability Practice
•Email: bgrossman@grossmanmarketing.com
•Blog: http://www.sustainableink.org
•Twitter: http://www.twitter.com/bigrossman




                                              12

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Green Marketing Presentation to Tufts University

  • 1. Green Marketing Reducing the Impact on the Environment while Increasing the Impact on your Audience Presented by Ben Grossman Tufts University February 28, 2012 0
  • 2. Agenda •Introduction and Company Overview •Green Movement •Green Marketing: Logo Usage •Recommendations •Frequently Asked Questions 1
  • 3. About Grossman Marketing Group •Founded in 1910 •4th-generation family business •Grossman Marketing Group (GMG) is a fully-integrated marketing communications firm. Principal business lines include: – Graphic Design – Envelopes and Direct Mail Materials – Commercial Print – Promotional Products – Technology and E-Commerce Solutions •Founded in Massachusetts, GMG has a significant presence throughout New England, New York, Washington DC, as well as in Chicago and Atlanta 2
  • 4. The Green Movement The message is everywhere 3
  • 5. The Green Movement And part of the message is “sustainability” sus·tain'a·bil'i·ty n., Assuring the long-term survival of our planet by conserving and caring for its resources. Why it matters: sustainability and profitability go hand-in-hand •Good corporate citizenship improves relationships with key constituencies •Helps recruit, motivate and retain employees •Increasingly connected to improving bottom lines and shareholder value 4
  • 6. The Green Movement Recent research shows consumers want to support responsible firms, but transparency is a problem •A recent BBMG Conscious Consumers Report found that Americans want socially responsible products, ½ willing to pay more for them: – Approximately 70% of Americans agree that “even in tough economic times, it is important to purchase products with social and environmental benefits” – Half of Americans say they are “willing to pay more” for them •Cone’s 2010 Cause Evolution Study and 2010 Shared Responsibility Study found that transparency is a problem – Whereas 92% of consumers want companies to tell them what they are doing to improve their products, services and operations, 87% believe that companies only share positive data and withhold negative information – 61% of consumers don’t think companies are giving them enough information about their social and environmental programs 5
  • 7. Green Marketing: Logo usage and environmental benefits It is critical to clearly communicate green claims Logo Use • Use recycled logo and indicate PCW content • Indicate whether the piece was produced with renewable energy • Use FSC logo according to guidelines • Note soy ink use Translate the savings in an easy-to- understand manner Please consult Environmental Defense, a non-profit organization dedicated to protecting the environment. Their paper calculator provides an independent method of measuring the impact of paper choices. Please visit: http://www.edf.org/papercalculator/ 6
  • 8. Green Marketing: Logo usage and environmental benefits Best practice in transparent communication: Democratic Senatorial Campaign Committee (Al Gore mailing) The back of the envelope from this 2009 campaign featured statistics on the following savings: trees, pounds of solid waste, pounds of greenhouse gases, gallons of wastewater and BTUs of energy. Third-party reference provided - Environmental Defense. 7
  • 9. Green Marketing: Logo usage and environmental benefits Greenwashing example: Greenlist by SC Johnson •Many of SC Johnson’s products include a Greenlist logo •Greenlist logo is trademarked, which gives it an offical appearance •SC Johnson created the Greenlist logo – it is not issued by an outside organization to verify green claims •A class action lawsuit filed against SC Johnson was settled in 2011 – company had to promise not to use logo moving forward. Lawsuit alleged greenwashing (making false or misleading claims about purportedly environmentally friendly products, services or practices) 8 .
  • 10. Green Marketing: Logo usage and environmental benefits Missed green marketing opportunity: Poland Spring’s Eco-Sense bottle •Poland Spring changed their 5-gallon bottles in 2010 •Bottles included new Eco-Sense logo •There was no explanation on the bottle of what the logo meant •The bottle does use less plastic, but Poland Spring did not explain this on the bottle, which was a missed opportunity to communicate positive information to its customers 9
  • 11. Green Marketing: Product Lifecycle Analysis The lifecycle of a product, and how it will be managed after use, is becoming more important •Staples was the first major retailer to offer a PC “take back” program •This allows consumers to “securely recycle your end-of-life technology” •These programs prevent a large number of devices from being thrown away, reducing the presence of hazardous materials in the waste stream •Staples was an industry leader that caused change – Best Buy, Office Depot and Office Max all followed suit •Their internal studies showed that this increased consumer loyalty to Staples 10
  • 12. Green Marketing: Product Supply Chain Analysis Reducing the resources needed to produce products can have a significant impact on a company’s brand + = •Walmart worked with its suppliers, like Tide, to sell only concentrated liquid laundry detergent in all its U.S. and Canadian stores •According to Walmart, in the first three years of the program, Walmart expected to sell more than 800 million bottles of concentrated detergent, saving 400 million gallons of water, 95 million pounds of plastic resin and 125 million pounds of cardboard. •To put the water savings into perspective, that’s the equivalent of 100 million showers. 11
  • 13. Thank you! Contact information •Ben Grossman •Co-President; Founder, Green Marketing & Sustainability Practice •Email: bgrossman@grossmanmarketing.com •Blog: http://www.sustainableink.org •Twitter: http://www.twitter.com/bigrossman 12