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Online radio: the UK business model
Music 4.5: Smart Radio
26 September 2012

Grant Goddard
•

Production: Award‐winning, innovative radio production of mainstream 
and specialist music, drama, documentary and comedy

•

Consultancy: radio industry expertise in strategic, commercial, regulatory 
and operational issues, from business plans to pioneering formats

•

Technology: creation and execution of collaborative strategies and 
applications that enhance the listener's ability to engage with radio

•

totallyradio.com launched in 2000 as the UK’s first multi‐channel online 
radio content aggregator, with support from Microsoft

•

Lead partner in three Technology Strategy Board‐funded partnership 
projects: Radio Connected and RadioDeck, enhancing online radio 
connectivity; totallyradiocentral.com, a music licensing wizard for radio
How is online radio performing in the UK?
Audiences?
RAJAR: UK radio audience metrics
Share of adult (15+) radio listening by platform (% of total)
80%

70%
61.1%
60%

50%

40%

4.6% of all radio
listening is via
internet

30%
20.1%
20%

10%

4.7%

4.6%

0%
2007 Q2
2010 Q2
[source: RAJAR]

all analogue
2007 Q3
2007 Q4
2010 Q3
2010 Q4

2008 Q1
2011 Q1

DAB
2008 Q2
2011 Q2

2008 Q3
2011 Q3

digital TV
2008 Q4
2009 Q1
2011 Q4
2012 Q1

2009 Q2
2012 Q2

internet
2009 Q3
2009 Q4

2010 Q1
RAJAR: UK radio audience metrics
80%

70%

What does RAJAR include in ‘internet’ listening?
• live online ‘simulcasts’ of BBC & commercial radio stations
61.1%

60%

50%

What does RAJAR exclude from ‘internet’ listening?

40%

• ‘listen again’, ‘catch up’ & on‐demand content of BBC & 
commercial radio stations

30%

• download & podcast content of BBC & commercial radio stations
20.1%

20%

• all online‐only radio content (internet radio stations, podcasts, 
Mixcloud, Last.fm, Soundcloud, Spotify, The Guardian audio, etc.)

10%

4.7%

4.6%

0%
2007 Q2
2010 Q2

all analogue
2007 Q3
2007 Q4
2010 Q3
2010 Q4

2008 Q1
2011 Q1

DAB
2008 Q2
2011 Q2

2008 Q3
2011 Q3

digital TV
2008 Q4
2009 Q1
2011 Q4
2012 Q1

2009 Q2
2012 Q2

internet
2009 Q3
2009 Q4

2010 Q1
BBC: ‘share of ear’ market research
Share of listening by age and by source (% share of all audio sources)
100

6

5

4
20

75

38

2

4

16

14

81

82

3
12

7
11

34

Almost half of 15-18
year olds’
consumption of audio
is not live radio

50
76
55

25

85

82

60

0
15-18
live radio
Source: BBC, 2009

15-24
non-radio

25-34
35-44
catch-up radio

45-54
podcasts

55-64
65+
unclassified radio
How is online radio performing in the UK?
Revenues?
RAB: UK radio revenue metrics
Annual UK commercial radio revenues (£m at 2011 prices)

900

UK radio
revenues were
£532.5m in 2011

800
700
600
500
400
300
200
100

1974
1975
1976
1977
1978
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011

0

Source: Radio Advertising Bureau, RPI
RAB: UK radio revenue metrics
900
800

What do radio revenues data include?
• commercial radio broadcast stations

700
600
500
400

What do radio revenues data exclude?
• all online‐only radio businesses (internet radio stations, podcasts, 
Mixcloud, Last.fm, Soundcloud, Spotify, The Guardian audio, etc.)

300
200
100

1974
1975
1976
1977
1978
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011

0
Online radio needs metrics

UK online radio audiences?
• RAJAR does not measure
• Comscore does not measure

UK online radio revenues?
• Radio Advertising Bureau does not measure
• Internet Advertising Bureau does not measure
Business models:
Broadcast radio
Online radio
Broadcast radio
Dominated by fixed costs (70%):
non‐programming staff
programming staff
premises
transmission
marketing
administration

Variable costs (30%):
music copyright
commissions on advertising sales
Source: Ofcom. The Future Of Radio: Discussion Document, 16 November 2006, p.19, Figure 18.

Once fixed costs are
covered, incremental
revenues go mostly to
bottom line
Online radio
Dominated by variable costs:
music copyright
bandwidth
server capacity
commissions on advertising sales

Fixed costs:
IT equipment & software
IT development

Dominance of variable
costs makes profitability
challenging, particularly
when usage grows
Example: Pandora in US

“Pandora spent $136m on music royalties payments in the last year. In the 
same period, Pandora had revenues of $274m. That means royalty payments 
are eating up about half of Pandora's cash flow.

Pandora has proven that it can attract a huge audience, but it has not figured 
out how to keep the money that it makes. This reveals a deeply flawed 
business model that the company seems to have no way to fix.”

Source: ‘Pandora; Gaining Audience, Losing Value?’, Seeking Alpha, 6 August 2012.
Comparison of business models
BROADCAST RADIO

ONLINE RADIO

Dominated by fixed costs

Dominated by variable costs

Market limited to service area

Market global

Agreed audience metrics

No agreed audience metrics

Music copyright:

Music copyright:

Statutory right to UK licence

No statutory right to UK licence

Percentage of revenues

Percentage of revenues plus

No minimum payments per song

Minimum payments (£ per song)

Low royalties

High royalties

Long‐term agreed rates

Short‐term ‘experimental’ rates

Approx. 10% of revenues

Variable % of revenues
Comparison of music copyright costs
(£ per 1000 hours listened in 2011)
BROADCAST RADIO

ONLINE RADIO

Over‐the‐air:

Small webcaster:
£ 23.34 (15 songs/hr)
£ 15.56 (10 songs/hr)

£ 2.25 sector average

Internet simulcast:
£ 2.25 sector average

Broadcasters stream online
at this ‘broadcast’ royalty
rate (simulcasting)

Standard webcaster:
£ 17.51 (15 songs/hr)
£ 11.67 (10 songs/hr)

Broadcast radio’s average
revenues were £22.46 per
1000 hours listened in
2011
2007 Copyright Tribunal set the online PRS rates
“the per play rates in [online] agreements for 
pure webcasting are approximately six times
those … under the [commercial radio] 
agreement.”
“the Tribunal was of the view that
independent commercial radio offered quite 
a different service to a ‘music, music,
music’ service and that different terms were 
necessary to reflect the increased use
of music.”
“Those disputing the terms of the Alliance’s 
licences are most of the powerful
protagonists of the online music industry.”
2007 Copyright Tribunal interviews a witness
THE CHAIRMAN: When you say radio station […] it does not actually mean a 
radio as such?
YAHOO!: Mm‐hm. Yes, it does.
THE CHAIRMAN: It does?
YAHOO!: […] It does not have DJs. It does not have weather or news. […] Well, 
we are trying to compete with off‐line radio. You know, we want a piece of that 
£600 million that they generate in advertising revenue in the UK. […] They do 
not need to have the DJ or the local news in the morning, because they get that 
from other areas online when they are online. So we do have a lot of the 
relevant content that DJs talk about, like the charts and reviews of the latest 
albums in the text content on the site.
THE CHAIRMAN: But not audio?
YAHOO!: But not in audio, that is right.
THE CHAIRMAN: Audio is music, music, music?
YAHOO!: Correct.

Copyright Tribunal
assumed that all online
radio is “music, music,
music”
Online radio companies in UK market
2007 COPYRIGHT TRIBUNAL

NOW IN 2012

Yahoo!
AOL
Real Networks
Napster
Sony
iTunes

Spotify
Last.fm
We7
UK Radioplayer
Mixcloud
Soundcloud
Amazing

‘Music music music’
Mixture of ‘music music
music’, programmes &
curated music content
Online radio requires a more level playing field 
around music copyright
Current issues:
• No statutory right to a ‘broadcast’ music copyright licence
• Discretionary issue of blanket licences (board approval)
• Minimum per song usage payments (even when revenues = 0)
• High royalty on revenues (i.e. PRS 6.5%, up from Tribunal’s 5.75%) 
• Licences are ‘experimental’ and subject to change
• Separate licences for webcasting, on‐demand and podcasts
• Micro‐interest in business plans of potential licensee
• Licensees giving music away free considered a ‘new’ business model
• Online usage not resulting in payments to relevant copyright owners
Action points for online radio sector
Metrics:
• Standardised, objective audience metrics
• Sector revenue tracking and analysis

Copyright:
• Statutory right to licence for online ‘broadcast’ purposes
• Economically realistic music copyright schema for online radio
• Default should be ‘to license’ rather than ‘not to license’
• Automate the licensing process as much as possible
• Ensure funds flow back to copyright owners
Contact

Grant Goddard
http://kontactr.com/user/grantgoddard

www.totallyradiocentral.com

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