The document outlines the job objective and experience of an individual seeking opportunities to contribute to organizational growth through operations, process excellence, and technology. The individual has over 17 years of experience in finance, accounting, operations, and technology implementation. They are currently leading a team of 260 professionals across multiple finance and accounting functions for a client based in Hyderabad.

1. JOB OBJECTIVE
Seeking opportunities in contributing to the growth of an Organization with Operations, Process Excellence & Technology
being the key drivers and provide an excellent value proposition to the client.
MY VISION
To utilize my diverse and varied experience in Operations & General Accounting towards the growth of the Shared Services
Organization
SUMMARY
 A dynamic professional with over 17 years of rich Global experience both within and outside India
 Experience pans Financial Accounting and Reporting, Finance Operations, Treasury operations, Financial Planning,
Technology Implementation, Global Projects and MIS.
 Presently working with Genpact, having decided to move along with the processes from my earlier employer Thomson
Reuters
 Leading the Global General Accounting functions for my client, based out of Hyderabad
 Managing a team of 260 Finance & Accounting Professionals across multiple levels comprising AVP, Senior Managers
and other levels
 Ensuring that the critical service levels are met each month. Remedial actions are taken in case of any misses
 Reporting the Process performance against the Critical Service Level & Key Performance Indicators in the Strategic &
Functional Governance Board meetings with the Senior Client Leadership
 Actively involved in managing the strategic decisions around finance operations and ensuring end-to-end execution
 Proficient in managing Process Transformations leading to adherence to productivity levers
 Expertise in analyzing existing systems & procedures, process migrations, preparing business continuity plans,
designing internal control systems & review compliance (per SOX) and facilitate effective decision-making.
 A keen analyst with exceptional communication, presentation, negotiation and relationship management skills and
abilities in liaising with internal/external clients and other external agencies.
 Ensured that all technology related transformations like ERP cut-over and upgrades were planned and executed in a
seamless manner
CORE COMPETENCIES & EXPERIENCE SUMMARY
 Developing the Service Level Agreements and key
metrics on which process performance would be
measured
 Ensuring that the process meets the Compliance, SOX &
Controls requirement
 Imbibing quality initiative in the team to constantly look
at areas for process improvements leveragingsix sigma
techniques and technology upgrades
 Establishing documented systems, policies, desk manuals
and procedures
 Having an established procedure to integrate new
acquisitions / divestures in a smooth manner
 Improving operations, impacting business growth,
reducing costs, creating & executing strategic plans
 Analyzing expenses and recommending corrective actions
as required, for any variations compared to budget /
forecast
 Directing and coordinating company’s financial affairs
according to financial principles & government
regulations
 Establishing major economic objectives and policies for
the company along with directing / preparing financial
analyses of operations for guidance of management
Key Competencies
Shared
Services -
Finance &
Operations
Key Hiring
Transition
&
Consolida
tion
Designing
Service
Levels
Re-
engeeneri
ng
Identifyin
g
Improve
ments
Driving
Efficienci
es
Experience Summary
Treasury
Operations
Payments
Clearing &
Deposits
Nostro Recon
Account Opening
F&A
Operations
Accounts Payable
Cash Applications
Collections
Fixed Assets
General
Accounting -
RTR
Intercompany
Procure To Pay
People Cost
Order To Cash
Project Acc
Fixed Assets
Enterprise Acc.
GAURAV CHADHA
: +91 - 9908159000
: gchadha17@rediffmail.com

2. ORGANIZATIONAL EXPERIENCE
May 2014 to Date – Genpact Service Delivery Leader – RTR Accounting
Role:
 Leading a team of 260 Finance Professionals comprising AVP, Senior Managers and so on
 Responsible for delivery across 7 towers within RTR
 Driving transformation initiatives and Six Sigma projects for improving processes
 Ensuring that Critical Service Levels and Key Performance indicators are met each month
 Completely own the P&L for the tower and take independent decisions to keep the AOI
positive
 Ensure that a very stringent productivity glidepath contracted with the client is adhered to
 Maintaining a very close people connect and ensuring the teams are motivated at all times
Jan’07 to April 2014 - Thomson Reuters (TR), Hyderabad& London UK
Details across the tenure:
Since Mar’10 – Date AVP – RTR Accounting
Role:
 Steering the functions related to General Accounting
 Spearheading a team of 260members including Sr. Manager & Managers across 2 locations
Bangalore & Hyderabad
Jun’09 – Feb’10 AVP Operations – Bank Consolidation Project
Role:
 Extending support to the GBS Operations Team in the Selection of the right Banking Partners
for TR &Post Selection Migration
 Planned and operated out of London office for over 5 months and ensured that the products
offered by the banks met the requirements of the businesses and competitive pricing was
offered
 Responsible for preparing RFP (Request For Proposal), evaluating RFP, selecting banking
partners and managing implementation
Jan’07 – May’09 AVP Operations
Role:
 Involved in managing the Accounts Payable, Fixed Assets, Cash Applications & Collections
Processes and handling migration of the processes from businesses to India
 Steered a team of 150 individuals
 Liaised with the Finance Heads of businesses and controllers to ensure that the operations
are carried on smoothly
 Engaged in taking key decisions on Hiring, Compensation, and process and ensuring that the
processes are in compliance with the SOX requirements
Involved in:
o Managing the transition of the processes from the various SBU locations of Thomson
Corporation Globally and handling affairs of the center as a member of the Hyderabad
leadership group
o Grew the AP/AR/FA/Collections team from 25 (Jan 2007) to 150+ (May 2009) consisting
of Managers, Asst Managers, Team Leads and other Staff
Nov’04 – Dec’06 with Bank of America, Hyderabad as Senior Manager Operations - Global
Treasury Services
Role:
Accountable for:
o Heading Payments, Deposits, Clearing, Account Setups, Expenses & Nostro Reconciliation
processes for Bank of America, Asia and Europe Markets
o Steering total span of 78 team members including Assistant Managers & Team Leaders and
taking corrective actions when required
o Ascertained that all assigned processes are as per Service Level Agreement (SLA) with clients
and ensured that there is an adequate framework for process controls
o Managed reward & recognition programs for the team and ensured that they are executed in
a fair and transparent manner and have the desired impact on employee motivation
o Took care that all regulatory and compliance guidelines as per Bank of America requirements
BRANDS
ASSOCIATED WITH

3. o Forwarded accurate cost MIS reporting to Senior Management of the countries handled
 Managed a team of 31 members including 4 team leaders
PREVIOUS EXPERIENCE
 Aug’00 – Apr’03 with Standard Chartered Bank (SCB), Mumbai as Associate Manager Accounting Operations
 Aug’97 – Jul’00 with ANZ Grindlays Bank Limited (ANZ) – Mumbai as Manager Cost Management & Control
TRAINING
o Successfully undergone Green Belt Training for Six Sigma
EDUCATION
o PG Diploma in Management (Finance & Marketing) from Symbiosis Institute of Management Studies, Pune in 1997
o B.Sc. from Pune University, Pune in 1995
PERSONAL DETAILS
Date of Birth : 17th
September, 1974
Linguistic Skills : English and Hindi
Address : 159-5E, Darjeeling Tower, Hill CountyNizampet Road, Bachupally, Hyderabad 500090