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New Horizons in Project Teams


              David Gilman

  Deputy Director for Project Execution
Exploration and Flight Projects Directorate
     NASA Langley Research Center




                                              1
What Langley Has to Say About Project Teams
                      That is New
♦ Langley experience is being adapted to working in a new project
  environment—subprojects in support of the Constellation Program
  and its major projects, Orion and Ares
   • Experience with projects where Langley had primary responsibility
   • Experience supporting other Centers’ projects
♦ Langley’s new approach is based on our support for the Shuttle
  Return to Flight effort
   • Projectize Langley’s support
   • Langley projects then integrate with their customers and partners in teams
     that include other Centers and their contractors
♦ The benefits have included
   • Application of disciplined project management and engineering to meet the
     needs of our customers
   • Continual improvement in a system of project management, engineering, and
     safety and mission assurance
   • Systematic adaptation to the management, engineering, and safety and
     mission assurance requirements of the Centers


                                                                                  2
New Horizons at Langley
♦ Center commitment to strengthen flight project teams has been
  underway for 3 years
♦ Original plan was based on robotic missions with some support to
  the Space Shuttle program and other possible future human space
  flight projects




CALIPSO          STS 114           STS 121        Planetary Aircraft
                                                                     3
New Horizons at Langley
♦ Things changed dramatically in FY 2006 when Langley became
  responsible for several large activities in the Constellation Program

                                                          Launch
                                                          Abort
    Ares I-1                                              System
     Vehicle
 Integration
                                                          Orion
                                                          Advanced
                                                          Technology
     Ares I
Engineering                                               Flight Test
   Support                                                Crew
                                                          Modules

                      Support for Constellation
                         Level I and Level II
                                                                        4
New Horizons at Langley
♦ The Exploration projects brought challenges for project teams
   • Langley has had to quickly staff up 6 project teams for human space flight
     projects over the last 9 months
      − Langley project teams cannot be fully staffed with people having human spaceflight
        experience
      − Langley project teams cannot deplete on-going support for the Space Shuttle and
        the Space Station
   • Langley Exploration projects do not stand alone but are integral parts of the
     Constellation Program or one of its major projects
      − Langley project team performance is tied to their Constellation, Ares, and Orion
        customers
      − Langley project team performance also depends on success from around NASA
        and from NASA’s contactors
   • A project management system suitable for Exploration projects was urgently
     needed
      − Adapted from experience of projectizing Langley support for the Shuttle’s Return to
        Flight



                                                                                           5
Staffing the Project Teams
♦ What Langley had for its Exploration projects
   • Technically excellent workforce, with experts in many disciplines and
     experience in flight, robotic space flight, and human space flight
   • Cadre of experienced project management staff that had grown with recent
     successes
      − Cloud-Aerosol Lidar and Infrared Pathfinder Satellite Observations (CALIPSO)
      − Geosynchronous Imaging Fourier Transform Spectrometer (GIFTS) Engineering
        Demonstration Unit
      − Planetary Aircraft Risk Reduction
      − X43-A
      − Shuttle Return to Flight
   • Langley’s Shuttle Return to Flight project had project management staff with
     recent human spaceflight project experience
   • NASA Engineering and Safety Center (NESC) also has in-depth technical
     and management experience in the Shuttle Return to Flight




                                                                                       6
Projectizing Support for Shuttle Return-to-Flight




                              External Tanks

Wing Leading Edge Sensors

                                                      Exposed Gap-filler
                                                 Aerothermodynamic Modeling




                                 STS-121
EVA Infrared Camera System       Discovery
                             Launched July 4th   Testing in 20” Mach 6 Tunnel
                                                                                7
Integrating Langley Project Teams with
        Teams in the Rest of the Constellation Program
♦ Langley has a long tradition of working with other NASA Centers
  and with contractors for mission success


 ’01 Odyssey                                            ’05 Huygens
                        ’03 MER

                                             ’05
                                         Genesis

                      Planetary Atmospheric Flight
               Aerobraking and Entry, Descent, and Landing
’06 Stardust          ’06 MRO                                ’09 MSL



                                      ’07 Phoenix


                                                                       8
Integrating Langley Project Teams with
      Teams in the Rest of the Constellation Program
♦ Customer-Focused Teams
  • Each Langley project is part of a Langley team focused on the needs of one
    of our major customers
     −   Constellation Level 1 and 2
     −   Orion Project
     −   Ares Project
     −   Space Operations
     −   Space Missions
  • Each customer-focused team includes
     − Leaders responsible for ensuring that Langley responds effectively to the
       customer’s needs
     − A representative at JSC or MSFC to provide quick interactions between Langley
       and the customers




                                                                                       9
Integrating Langley Project Teams with
       Teams in the Rest of the Constellation Program
♦ Integrating Langley project teams with partners and contractors
   • Each project is responsible for a good, supportive, team relationship with
     the other NASA Centers and with the contractors who make up the
     Constellation program.
   • Launch Abort System
      − Langley Project Manager is LAS Control Account Manager in the Orion Project
      − Deputy Project Managers is at MSFC
      − The project has established a good working relationship with the Prime
        Contractor and with the Sub-Contractor for the Launch Abort System
   • Ares I-1 Vehicle Integration
      − While not directing the Ares I-1 Project, the Langley team leads the SE&I effort
        and coordinates all the activities leading to a successful test flight
      − Vehicle Integration representatives are on-site at MSFC, GRC, and the flight
        electronics contractor




                                                                                           10
Integrating Langley Project Teams with
      Teams in the Rest of the Constellation Program
♦ Integrating Langley project teams with partners and contractors
   • Orion TPS Advanced Technology
      − The Langley project reports to the TPS Advanced Technology Project Manager
        at ARC
   • Orion Crew Module Simulator
      − The Langley project reports to the Abort Flight Test Project in the Flight Test
        Office of the Orion Project
      − Other partners in the Abort Flight Test Project include GRC, Dryden, and the
        Orion Prime Contractor




                                                                                          11
Developing the Langley Project Management
                           System
♦ With the increased number of flight projects, we had a new urgency
  in developing a documented system of space flight project
  management and training people in it

♦ We have had help in the form of training and tools from many
  Centers and organizations
   •   NASA's Academy of Program/Project and Engineering Leadership program
   •   Goddard Space Flight Center
   •   Jet Propulsion Laboratory
   •   Johnson Space Center
   •   Marshall Space Flight Center




                                                                          12
Developing the Langley Project Management
                         System
♦ We have developed an Exploration Flight Project Practices
  handbook, based on the JPL Flight Project Practices handbook
   • The handbook is a central component of our project management system
♦ A number of modifications had to be made
   • Requirements for teamwork with customers and partners had to be modified
     significantly
      − Match the teaming arrangements within NASA’s Constellation Program
   • Requirements for applying NASA Procedural Requirements also had to be
     modified
   • The project life cycle had to be abstracted in order to apply both to
     technology development projects and to
   • A new section was added for the requirements applied to replanning a
     project
   • Links to JPL documents were replaced with links to NASA documents,
     Langley documents, and the Project Management Institute's Guide to the
     Project Management Body of Knowledge


                                                                              13
Developing the Langley Project Management
                          System
♦ As a result of all these changes, the handbook applies exclusively
  to Exploration projects at Langley and not to competitively won
  space science missions
   • It is also applicable to some directed space project work, like the Mars
     Science Laboratory Entry Descent and Landing Instrument project




                                                                                14
Future
♦ Langley has established a project performance guidance team to
  initiate and guide improvements in the project management
  system.
   • Deputy Directors from all organizations involved in Exploration projects
♦ The guidance team has commissioned two improvement teams to
  help the projects in FY 2007
   • Project planning improvement team
   • Project controls improvement team
♦ Langley has a strong lessons-learned activity that each project
  supports
   • Capture lessons learned at major milestones
   • Review accumulated lessons learned annually for inclusion in the project
     management system
♦ Langley is developing a Mission Flight Project Practices handbook
  which will serve as the central component of the project
  management system for projects where Langley has mission
  responsibility

                                                                                15
Future
♦ Langley Exploration projects are also giving experience
  to managers and engineers at all levels in the Center
♦ We continue to be grateful to our counterparts around
  NASA for help in training our managers and engineers in
  the way you do space flight projects




                                                            16

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  • 1. New Horizons in Project Teams David Gilman Deputy Director for Project Execution Exploration and Flight Projects Directorate NASA Langley Research Center 1
  • 2. What Langley Has to Say About Project Teams That is New ♦ Langley experience is being adapted to working in a new project environment—subprojects in support of the Constellation Program and its major projects, Orion and Ares • Experience with projects where Langley had primary responsibility • Experience supporting other Centers’ projects ♦ Langley’s new approach is based on our support for the Shuttle Return to Flight effort • Projectize Langley’s support • Langley projects then integrate with their customers and partners in teams that include other Centers and their contractors ♦ The benefits have included • Application of disciplined project management and engineering to meet the needs of our customers • Continual improvement in a system of project management, engineering, and safety and mission assurance • Systematic adaptation to the management, engineering, and safety and mission assurance requirements of the Centers 2
  • 3. New Horizons at Langley ♦ Center commitment to strengthen flight project teams has been underway for 3 years ♦ Original plan was based on robotic missions with some support to the Space Shuttle program and other possible future human space flight projects CALIPSO STS 114 STS 121 Planetary Aircraft 3
  • 4. New Horizons at Langley ♦ Things changed dramatically in FY 2006 when Langley became responsible for several large activities in the Constellation Program Launch Abort Ares I-1 System Vehicle Integration Orion Advanced Technology Ares I Engineering Flight Test Support Crew Modules Support for Constellation Level I and Level II 4
  • 5. New Horizons at Langley ♦ The Exploration projects brought challenges for project teams • Langley has had to quickly staff up 6 project teams for human space flight projects over the last 9 months − Langley project teams cannot be fully staffed with people having human spaceflight experience − Langley project teams cannot deplete on-going support for the Space Shuttle and the Space Station • Langley Exploration projects do not stand alone but are integral parts of the Constellation Program or one of its major projects − Langley project team performance is tied to their Constellation, Ares, and Orion customers − Langley project team performance also depends on success from around NASA and from NASA’s contactors • A project management system suitable for Exploration projects was urgently needed − Adapted from experience of projectizing Langley support for the Shuttle’s Return to Flight 5
  • 6. Staffing the Project Teams ♦ What Langley had for its Exploration projects • Technically excellent workforce, with experts in many disciplines and experience in flight, robotic space flight, and human space flight • Cadre of experienced project management staff that had grown with recent successes − Cloud-Aerosol Lidar and Infrared Pathfinder Satellite Observations (CALIPSO) − Geosynchronous Imaging Fourier Transform Spectrometer (GIFTS) Engineering Demonstration Unit − Planetary Aircraft Risk Reduction − X43-A − Shuttle Return to Flight • Langley’s Shuttle Return to Flight project had project management staff with recent human spaceflight project experience • NASA Engineering and Safety Center (NESC) also has in-depth technical and management experience in the Shuttle Return to Flight 6
  • 7. Projectizing Support for Shuttle Return-to-Flight External Tanks Wing Leading Edge Sensors Exposed Gap-filler Aerothermodynamic Modeling STS-121 EVA Infrared Camera System Discovery Launched July 4th Testing in 20” Mach 6 Tunnel 7
  • 8. Integrating Langley Project Teams with Teams in the Rest of the Constellation Program ♦ Langley has a long tradition of working with other NASA Centers and with contractors for mission success ’01 Odyssey ’05 Huygens ’03 MER ’05 Genesis Planetary Atmospheric Flight Aerobraking and Entry, Descent, and Landing ’06 Stardust ’06 MRO ’09 MSL ’07 Phoenix 8
  • 9. Integrating Langley Project Teams with Teams in the Rest of the Constellation Program ♦ Customer-Focused Teams • Each Langley project is part of a Langley team focused on the needs of one of our major customers − Constellation Level 1 and 2 − Orion Project − Ares Project − Space Operations − Space Missions • Each customer-focused team includes − Leaders responsible for ensuring that Langley responds effectively to the customer’s needs − A representative at JSC or MSFC to provide quick interactions between Langley and the customers 9
  • 10. Integrating Langley Project Teams with Teams in the Rest of the Constellation Program ♦ Integrating Langley project teams with partners and contractors • Each project is responsible for a good, supportive, team relationship with the other NASA Centers and with the contractors who make up the Constellation program. • Launch Abort System − Langley Project Manager is LAS Control Account Manager in the Orion Project − Deputy Project Managers is at MSFC − The project has established a good working relationship with the Prime Contractor and with the Sub-Contractor for the Launch Abort System • Ares I-1 Vehicle Integration − While not directing the Ares I-1 Project, the Langley team leads the SE&I effort and coordinates all the activities leading to a successful test flight − Vehicle Integration representatives are on-site at MSFC, GRC, and the flight electronics contractor 10
  • 11. Integrating Langley Project Teams with Teams in the Rest of the Constellation Program ♦ Integrating Langley project teams with partners and contractors • Orion TPS Advanced Technology − The Langley project reports to the TPS Advanced Technology Project Manager at ARC • Orion Crew Module Simulator − The Langley project reports to the Abort Flight Test Project in the Flight Test Office of the Orion Project − Other partners in the Abort Flight Test Project include GRC, Dryden, and the Orion Prime Contractor 11
  • 12. Developing the Langley Project Management System ♦ With the increased number of flight projects, we had a new urgency in developing a documented system of space flight project management and training people in it ♦ We have had help in the form of training and tools from many Centers and organizations • NASA's Academy of Program/Project and Engineering Leadership program • Goddard Space Flight Center • Jet Propulsion Laboratory • Johnson Space Center • Marshall Space Flight Center 12
  • 13. Developing the Langley Project Management System ♦ We have developed an Exploration Flight Project Practices handbook, based on the JPL Flight Project Practices handbook • The handbook is a central component of our project management system ♦ A number of modifications had to be made • Requirements for teamwork with customers and partners had to be modified significantly − Match the teaming arrangements within NASA’s Constellation Program • Requirements for applying NASA Procedural Requirements also had to be modified • The project life cycle had to be abstracted in order to apply both to technology development projects and to • A new section was added for the requirements applied to replanning a project • Links to JPL documents were replaced with links to NASA documents, Langley documents, and the Project Management Institute's Guide to the Project Management Body of Knowledge 13
  • 14. Developing the Langley Project Management System ♦ As a result of all these changes, the handbook applies exclusively to Exploration projects at Langley and not to competitively won space science missions • It is also applicable to some directed space project work, like the Mars Science Laboratory Entry Descent and Landing Instrument project 14
  • 15. Future ♦ Langley has established a project performance guidance team to initiate and guide improvements in the project management system. • Deputy Directors from all organizations involved in Exploration projects ♦ The guidance team has commissioned two improvement teams to help the projects in FY 2007 • Project planning improvement team • Project controls improvement team ♦ Langley has a strong lessons-learned activity that each project supports • Capture lessons learned at major milestones • Review accumulated lessons learned annually for inclusion in the project management system ♦ Langley is developing a Mission Flight Project Practices handbook which will serve as the central component of the project management system for projects where Langley has mission responsibility 15
  • 16. Future ♦ Langley Exploration projects are also giving experience to managers and engineers at all levels in the Center ♦ We continue to be grateful to our counterparts around NASA for help in training our managers and engineers in the way you do space flight projects 16